DTDC Courier & Cargo Complaints & Reviews

Dear Sir,
I have still not received the parcel having consignment number Z1551189..it was booked on 8th Feb in delhi and it shows received on 10th Feb in Ahmedabad..today is 17th Feb..yet the parcel has not been delivered at my home..since 7 days it's lying in the courier office..no status has been updated on tracking site after 10th feb..please look into this..this kind of service not expected.
Thanks

I initially sent the parcel of 32.8 kg on 16th january 2016 from jodhpur for new york under awb no. N97380173 and till 25th january the tracking status was showing as the parcel reached to us and was out for delivery. On 27th i was informed by mr. Govind (Local dtdc store keeper) that my packet has been returned back to jodhpur a couple of days ago i. E. On 25th. I went to your jodhpur branch to enquire about the reason but i regrett to inform that i was humiliated and felt embarrassed by the way my good were stored as bunch of scrap and the way all this issue was being entertained by the branch manager in jodhpur mr. Choudhary, who did not even showed the courtesy to answer my enquiry or to take any sort of responsibility for this.
Every item here is branded and withe mrp mentioned over it with all licenses mentioned.
I had to purchase many things again and sent the packet again on the very same day under two different awb no. N97342856 & n[protected]. This time the packet got delivered to the ddestination but the entire stuff was damaged again and was been left in a condition of no use. Attached pictures no. 1 & 2 for your reference. Most of the packets were open at the corners and all the packets of spices were having cuts which resulted in spillage.
I have my relatives staying in new york who consumes only indian spices, sweets and other edibles and so we have been a regular and loyal customer for dtdc jodhpur and mr. Govind singh has been serving us in the best possible manner over the past 5-6 years. We never had any such instance earlier.

I hope the matter a bit seriously as for me it has been all sorts of disturbances during the past 20 days monetary loss (Cost of goods and transportation) and exertion to follow your people. I claim reimbursements for all.

I have been in regular touch with dtdc officials but till now got nothing except excuses.

Dear sir/madam
I was to receive the consignment no Z13690706 but I did not. Tracking result shows it delivered and the receiver as "Co. Stamp", while an individual only was to receive it.
Package is addressed as
Srijan Gupta
10, Kailash Puram behind Gulab Rai Inter College, near Surya Banquet Hall, Bareilly, UP 243001
The phone no is [protected].

Dear Sir/Madam
My retailer has already booked and sent my package K94260267 from Kolkata on 10th February along with all the necessary confirmation. After checking at the local DTDC office today, they said that it was still at Kolkata and still pending. It has been already 4 days and the package is still in transit and has still not left Kolkata. Please kindly resolve thsi issue

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company. I have to receive one courier with docket number :B39878084. And your delivery person contact numbers are not reachable. That courier contains exam study material & text books. Exam is today ie on 14th February 2017. My candidates appeared exam without preparation because of delay in delivery of courier. Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that I am literally disenchanted by the service provided by your company this time. I am getting very good service from professional courier, but your service is pathetic. I never complained about any of your services during the past three years. But this time it was a big letdown.
I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered to me immediatel. If you would like to contact me, call me at [protected] or email me at saleem.[protected]@gmail.com, I shall look ahead to your reply

My friend courier through dtdc from Kolkata to new delhi, He paid 1270 rs for that, he also insurance the product and select the faster delivery. He ordered on 12 Feb, still I am not getting any update any details about that. When I do call him, he didn't received, disconnect the call and switched off. When I do call on dtdc head office no one received the call. Parcel amount is 70000 is very urgent for me I have courier slip as well and courier officer number is [protected]. Please take strict action and solve my query as soon as possible.

Hi, I have waited so many days for my order to delivered to my home. The consignment which i order from Amazon website and they have given a expected day of delivery. And expected date cross but still not received so, finally i went to DTDC Imphal, Thangal Bazar and i enquire about my order so they gave me a mobile no and directed me to collect my stuff from DTDC airport (which is around 15 to 20 km from home). This is actually a harassment to the consumer. In the earlier time courier people used to delivered any package to their home. But now they don't exist anymore. So, I requested to all that if they can't delivered the other package then why they pretending to be working as a courier service. Please close such courier. If they are working as a courier then they should delivery other package otherwise it is better to close.

I had couriered 2packets with docket No. Z17921940 to Roorkee from Ambala as it was a urgent packet and already shared with your delaer, I given this packets to your authorized dealer at Sarafa Bazaar, Ambala City, his name is Mr Pankaj sharma who has taken the courier.
Now as per my telephonic discussion, i came to know the courier was in lucknow and cant able to deliver in next 3days even now tell me where i be wrong and i been the part of pathetic service from DTDC. I am never gonna use this service again and even not evn recomend it.
I be very sorry for using this service. But as DTDC has a renowned name but the service is really poor.
Regards,
Karan Sharma
[protected]

My self Vinita Choudhary and I live in Ranchi Jharkhand, Just now i have received a call from DTDC local (Lahkothi, ranchi ) vendor (Phn no. - [protected] ), as i am a working girl so i was buzy in meeting hence i couldn't attend his call but, immediately i called him back and that person talked very rudely that why i didn't received his call started shouting at me, as this is completely unacceptable behavior, and also without my confirmation he return back courier as the same confirmed by him and disconnected the call.

I hope you will take this matter seriously and i expect your reply as soon as possible.For any further communication please send me mail as mentioned below.

My Mail ID - vinita.[protected]@gmail.com

Its already one week i have submitted my documents for delivery. Is this the service you do for your customers. Why the hell you people are charging 90 bucks for this delivery and taking one week for delivering. If i call to the anantapur branch office even they are not responding properly. Its better to believe in post office services instead of these * services.

Document booked from cochin to Tirupur T. N - distance if 240kms. Docket number R 25144261 on the 9th Feb 2017. Tracking status shows in transit till today. It's already been 5 days since the document has been dispatched.

Local dtdc office reply is that we will check and call back everytime. Very bad service and poor response system.

Please look into the matter and arrange to get the document delivered ASAP.

Regards
Ritesh Vasani

I ordered through Archie's to Hyderabad madinaguda on 9th Feb 2017. On 13 th when I checked dtdc tracking, it is showing status successfully delivered, but I didn't received the courier, tracking no is X19345395.kindly Check & deliver it successfully. It's a valentine's gift for my husband. It is showing status successfully delivered even though it is not, please check it once and kindly do the needful. Even receiver address is not showing correct. Receiver address is flat no 206, Sree Sree towers, Sreekar hospitals backside, mythrinagar, madinaguda, Hyderabad-500050

I booked my parcel with dtdc on 7th Feb for ponda Goa(403401).it was my father birthday gift so wanted it to reach on or before 10th Feb but dtdc is so shameless from 10th Feb it is panjim set out for delivery.from panjim it only takes 40 mins to reach my address which 40 mins dtdtc people were not be able to travel till today.And to inquire more i called at ponda office they gave me [protected] this number this delivery guy is hopeless he picks the call and says its been delivered on 10th Feb it self and doesn't bother to understand my problem and after that he will ask the address and just cut the phone, u call him n number of times he wont pick .
very poor service and highly irritating n nonsense staff members
Thank-you dtdc for spoiling my father gift
Will never be using dtdc for anything in future.

We have couriered 2 packet under docket no. D32225727 on dt. 21.02.2017 and parcel delivered on 27.01.2017. At the destination our party found that the 2 pcs are missing of worth rs 7050.

we are regularly follow up with the local service provider, even all kind of detail we have already gave him but no satisfactory answer we get.

kindly do the needful asap.

Sir,
I, Deepak Kumar Choudhary have received a packet of courier (Consignment No. K[protected] in my address Delhi which was send by my brother Pankaj Kumar Choudhary from kahalgaon (Bihar) through your courier service. My brother was kept Rs. 6, 500 (1000x1, 500x11 Old currency) in the above packet. But when i opened the above packet the said amount Rs. 6, 500/- was not in the packet, that means the said amount has been stolen some one of your courier service.
Therefore, i have requested to find the said currency and send me as mentioned address or call me on [protected].

Dear sir,
K93490819 consignment number was booked from Patna . The consigment never reached . When contacted on [protected] DTDC patna office incharge he never replied correctly . He said it was stolen . Our consigment was valued INR 28500.
very rude and unprofessional . We contacted patna office in charge Mr. Karunesh but he never responded positively. He simply said it was stolen . but how and when he did not answer .
This has damaged our reputation apart from loss.He further said that dtdc is not liable for loss of consignment . Do whatever u want .

I had ordered some item ebay on 03.02.17. And the item had been dispatched through DTDC courier and was about to be delivered on 06.02.17 and I recieved a call from DTDC delivery boy in the afternoon as I was not at the address I asked him to deliver it after 5pm in the evening or on Saturday. But when I checked the the status it shows it had been delivered at 3.15pm. I was not at home at that time as I was in office. I would like to know to whom it was delivered. Airway bill no is X20382704.

DTDC courier service have taken out one article from delivery packet without informing the customer about this and at the time of weight they even have not told about any problem relating the article.When the product was delivered the article was missing.I want my article back and money which they have taken for the weight of that article.And after I have called them for explanation they have not given any answer and they have stopped attending the call.There was very bad response from there side.

मैंने रायपुर से कांकेर के लिए DTDC से COURIER किया dt 07.02.२०17 को बुकिंग किया जो अभी तक नही पहुँच पाया है, ०७ FEB को बुकिंग किया परन्तु ऑनलाइन में आपके रिकॉर्ड में 08 FEB बता रहा है . यदि DELAY करना होता मुझे तो किसी और कूरियर से भेजता ज्यादा पैसा क्यों देता मै. जबकि अन्य तिन दिन में कूरियर भेज देते है आपके यहाँ 5 DAY लाग् गया है
TRAKING NO M43154734, BOOKING ADDRESS - MAHADEOGHAT ROAD, RAIPURA, RAIPUR (C.G.)
THANKS
HARISH DUA & CO.
[protected] (DUSYANT CHAKRADHAR)

Hellow,
Requesting to,

I ama ARUN KUMAR i was courier a bag on date of 16 jan 2017 from Nasik to Shadnagar 509216. CN NO. P40053646. At the time of courier my bag, i was ask to your staff, how many days the courier will take time to reach that address. They are said it will take 2-3 days.
But now it is 4th week. Till now i dind't my courier. Thats important to me.
Why you company is playing with me, i call to Nasak branch but they are not approchaing my calls.

Whet ever it is if i did't get my courier till today evening, then i will diffently aproach the COURT.
I mentally & Heartly hearted by your service.

I am giving time till 19 jan 2017 evening, after this time donot send the courier.WE WILL MEET IN THE COURT & I WILL COLLET MY COURIER AFTER COURT RESULT, THAT IS ALSO IF I SATISFIED.

CN NO. P40053646.

Thanking you.