DTDC Courier & Cargo Complaints & Reviews

I was to receive a courier from Delhi with tracking no p39605517 posted on 7th January and it reached Hyderabad on 10 th January but was not being delivered and I send them a tweet saying the same on 13 th and the shipment was out for delivery around 1 pm. I was at home waiting the whole day to receive the parcel, but to my surprise when I checked the tracking info around 8 pm I found that my parcel was already delivered. I made a complaint to dtdc they said because of Sankranthi there will be 2 day holiday and the complaint will be resolved by 15 th January, I also made same complaint via twitter to them but till date no response from them. And once they twitted me saying the parcel is already delivered and signed. Does it mean if they deliver it to anyone and anyone would sign and take the parcel. What is the purpose of the sign??? They said it is already delivered. AND THIS IS NOT THE VERY FIRST TIME WITH DTDC. Not trustworthy at all. I would say the bosses of the dtdc to change the management. I have lost faith with DTDC. Guys I highly suggest to avoid DTDC. Today they have lost my parcel, tomorrow that parcel could be of high value. They are not able to solve my parcel that is worth 100 rs, what will they solve that high priced valued parcel if lost. They will just say it was received and signed sir. #BanDTDC

Consignment number Z14667259
Sent from Chandigarh to Kolkata on 12th January 2017
Sent a brand new lehenga and the parcel received has tattered clothes and few accessories missing.
Have lodged a complaint but have got no response except verbal assurance that the matter would be looked into.
My child had to attend a wedding and this lehenga was brought and parcelled and couriered by me only to my daughter who stays in a hostel.

Sir
I S Rajasekhar R/o Hyderabad send a courier letter on 12/01/2017 at about 5.15 PM Jeedimetla, 070, Balanagar, Hyderabad vide tracking Number H57938882, it was not delivered until now. the letter is very important to reach on or before 14/01/2017, so far it was not reached the destination i.e. AMITY UNIVERSITY HOSTEL HARYANA,
kINDLY DO THE NEEDFUL
THANKING YOU
yours fathfully

My consignment was dispatched from bhopal on 10 Jan. Still not received. Even local courier point had received on 16th as confirmed by jaipur dtdc office.when I talked today to local courier point Mr.pankaj abused and misbehaved with me.he gave me reason to undelivered consignment that is llocked address.hence this address is a office which never can close between 8 to 8.Pl look the issue and resolve. And Pl teach to Mr. Pankaj jain on customer service. And I need apologise letter from him on his misbehaving.
M44538777

My consignment # is z09360320. Yesterday the courier person called me and he said he is not ready to deliver the item to my home and rather he asked me to come and collect the item from their office Its so disgusting that the way the person talked to me. i would like to raise an official complaint in DoT if i wouldn't get the item in 1 day time. Request you to take disciplinary actions against the franchisee.

I order Power bank on ebay and in tracking details showing that Parcel deliver through DTDC Courier Company and my airway bill number is P40871385 and on dtdc's website showing that parcel was delivered but they don't delivered my parcel to me.

The Courier Comapany was not Contacted me for delivery of my Parcel then i checked on their website and it showing the parcel was delivered but they are not contacting me about delivery of my parcel then how it delivered to me ?
i can't understand i want my Parcel will deliver to me !

I have been a victim of pathetic service of DTDC. My consignment was registered under tracking id V32800357 which was scheduled to deliver to my address at Soyatkalan, Dist. Agar-Malwa, M.P.(465449) within 5 days as promised by them. Then i was given another tracking no which was Z02053706. It was registered on 24th of December and today is 16th January, i.e. it has been more than 20 days and i have no clue about my consignment. One thing is sure that they are not going to deliver to my address as they mentioned that my area is not under their service area, which ironically they were not able to check when the consignment was booked that too in their express service for which they charged 300 INR. I even register a complaint on 10th of January on their website and after mailing them 3-4 times i got a mail on 12th January informing that my case has been closed and the return shipment has been delivered. Now after 4 days i am still not getting answer about my consignment. Today i visited their office and informed that my consignment if still lying in their Delhi office. I am done with DTDC.

Sandeep Singh

Sir
It is to bring in your kind notice that your delivery person who deliver to rdc ghaziabad is intentionally deliver my parcel to my neighbour while address was clearlly mentioned and if any issue regarding address they can call so why he deliver my parcel to my neighbour. kindly inquire this matter as this is third time my parcel delivered to my neighbour without any prior information.Should i avoid using services of dtdc courier.Now a days lots of companies available to provide door to door services. please inquire in this matter and take suitable action with reply.

Thanks

neeraj seth
Rdc 106
rajnagar ghaziabad
[protected]
courier no.J991M5524730

Hai, My name is Navya. I m from calicut. One of my friend sent me an important document throught dtdc courier service bangalore( hegde nagar branch). I didnt receive the document yet and not even a call regarding the document. When showed irresponsibility and not evn bothered whethr the document reachd or not. Please resolve this issue because the document is so important.

Dtdc customer care is also showing irresponsibility and they are closing the issue without resolving it. Please get me a solution to the earliest.

My consignment no is B39569010

My email id is navya.[protected]@gmail.com

Best
Navya

Dear team
My consignment number is - z14136346 dated[protected]
I have booked my very urgent courier from dtdc courier sec 4 gurgaon on[protected] but still on date 14.01.2017 my parcel is not deliver
The parcel need to deliver to dehradun, uttrakhand
This is very worse service i have ever seen with any courier company
The parcel is very urgent that's why i choose dtdc but this is very poor service by which i am suffering

Regards
Deep joshi
Mob [protected]

Dear sir,
this is digvijay bhardwaj .my acknowledge no. Z12251929. Its dispatched from delhi on 7th january but it was reached to uppal on 10th but after that no status and i made call to corporate office and uppal branch but no response of my call. what the hell is going that they are not giving response of my call and why they are delaying to delivered the product.

please contact me [protected]/[protected]

Dear sir
Tracking number of my consignment is- K92117566.
Item booked on 12 Nov'2016 and I mailing at official email of dtdc customer support but no is responsing.
Item not received yet 12.01.2017.
It is two month of item booked.No one is responding.
Item Sent from address-BgtPP TOWNSHIP, NTPC SALAKATI KOKRAJHAR ASSAM.
Item to be deliver
at address
APCPL JHARLI DIST JHAJJAR HARYANA.
Mobile number [protected].Dtdc is not responding to my mail.

I Maninder Kaur R/O Ranjit Avenue, Hardochanni Road Gurdaspur ordered a product from someone, My product was sent through DTDC courier service, I received a call frm DTDC Courier office Near Bus Stand Gurdaspur that they are unable to deliver my courier at my home address, i have to collect it form their office. They called me three days countinous to collect my courier from their office... I am living in Gurdaspur City..Why u r authorized such a person who can not able to deliver Couriers to home addresses...

I sent a courier from Balrampur (U.P.) to Hyderabad on 16th December having 9 items. The consignment number is D31592274. I was told that it would be delivered in 10 days. I have only received 8 items out of 9 and was told that 9th is misplaced and I would be getting it soon.

It has been more than 15 days since I am calling DTDC but I haven't got any information about the 9th item. I have made hundreds of calls but either nobody receive the call or they are not able to tell me about it.
I am always told that I would be getting the details in a day and this is happening since last 15 days. Even I am not getting a call back.

Finally I got a call from a DTDC employee few days back who told me that she is a single point of contact for me and that she would resolve the issue in a day but she has also stop responding to my calls and messages.

I am very frustrated now and don't know what to do now. I also sent a mail to DTDC which is not even acknowledged.
The package contains very important household items, which we are waiting for.

I am lakshmi([protected]) have to recieve a parcel with consignment number B37189192. My parcel reached Hyderabad and showing it at Gachibowli. Deliver boy(contact no:[protected], name:sai) has called me and asked address. Later for 4 days he told he will send today. But till now it didnt reach me. later he stopped picking call. I called gachibowli office number([protected], ) a lady picked and told she will call back but she didnt. After that when I called, I got call waiting but she didnt picked nor called me back. Please look into this and make my parcel reaches to me. Please do to action on such careless people. Moreover DTDC is not doing service for free. Hope staff will value others time also.

Mon, 09th Jan'17|17:31 Hrs Not Delivered Gachibowli
Mon, 09th Jan'17|14:18 Hrs Out For Delivery Gachibowli
Sat, 07th Jan'17|15:44 Hrs Not Delivered Gachibowli
Sat, 07th Jan'17|10:58 Hrs Out For Delivery Gachibowli
Fri, 06th Jan'17|10:35 Hrs Received At Hub Hyderabad Hub
Fri, 06th Jan'17|08:11 Hrs Received At Facility
Thu, 05th Jan'17|20:09 Hrs Processed & Forwarded To Facility Whitefield, Bangalore
Thu, 05th Jan'17|20:07 Hrs Processed & Forwarded ToFacility Whitefield, Bangalore
Thu, 05th Jan'17|20:02 Hrs Processed & Forwarded From Facility Whitefield, Bangalore
Thu, 05th Jan'17|00:00 Hrs Processed & Forwarded To Facility Whitefield, Bangalore
Thu, 05th Jan'17|18:53 Hrs Booked At Facility Whitefield, Bangalore

This compalin is regarding Fair Deals Gas agency in Sant Nagar. These people are just too clever . I have applied for a gas connection without stove and with one cylinder only for which they had registered my complain. On the very next day they were supposed to visit my place for verification of Gas ( whether it is as per standards or not). The person had told us that report can be asked by us within 24 hrs in their office. I had called them continuously for 2 days for which they reply that the report is not updated. On the third day they say that i have already a gas and a cylinder, hence they can not provide me new connection.These bloddy dogs dont know how will a person live if he will not cook food by any chance.

these people just know how to waste customers time and nothing else. Now i have to again waste my time for new connection with Indane.

Dear Team

My AWB no M43270867 was sent from hdfc bank to new panvel and was delivered to hdfc bank pen branch and was delivered from new panvel on 30th December 2016 which hardly take 2 to 3 days it is been 10 days A courier has not reached yet which contain important document Requested if not sent I personally get it from a dtdc courier office.
Please revert it

V33638476.
I sent a courier from Bengaluru to Mangaluru on[protected].
On[protected] i noticed item delivered as per their online tracking system.
But when enquired actual receipient(to whom i sent the courier) hasn't yet received it!
I wonder how can they miss to deliver even after metioning contact numbers of both sender and receiver!
When enquired with DTDC customer service & Mangaluru DTDC courier office they simply told "this Consignment Number is not valid (which their own acknowledgment receipt shows)".
Their online tracking system showed contact number of the person who received the item, but found that it was an invalid number when tried to reach.
Worst service ever.

Sir/Madam, I want to state that my couple of consignments addressed from kolkata to Srinagar, J&K. bearing consignment NO.s: 32368120; 32368126 had been held at Delhi Airport since a week and yet the same has not been dispatched from there due to which i had already suffered a lot and now further delay can result into an irreparable loss to me.I had already registered a complaint in this regard bearing case no: 05435088 but I didn't received any feedback from you till now. Please look into the matter and get back to me as soon as possible.
contents: CC Chargers/ CV chargers...

With Regards,
Khadim Traders
Khanyar Srinagar
Phone: [protected]; [protected]

Dear Sir, the doc number Z13378135 booked from Faridabad on 5th Jan through AIR mode, but till not received, already given mail to customer care, but no response, Local agent also roughly speaking like you can complaint anywhere we will not afraid, due to this delay we met huge loss (around Rs 1 lack ) we need immediate action against this and resolve the issues