DTDC Courier & Cargo Complaints & Reviews

Sub : Complaint against lost consignment and Misbehave with customer by DTDC courier
services

Sir,

I had used DTDC courier services to send a courier to Banda (UP) from Gurgaon dated
28th July 09. The courier company had told me that this parcel will be delivered to
the consignee with in 4 to 5 days; but today 18.08.2009; the courier has not been
delivered to the consignee, on the...

On 16.12.16 we placed the above courier tracking no. with you for which we paid in advance. The courier has still not been delivered in stipulated time period.
If you agreed a specific time of delivery which has not been met then you should intimate us for that. Under the Consumer Rights Act goods must be delivered within the timeframe.
why you took that parcel if there is no service at the given pincode. for that we lose a...

The consignment m43012604 was to be delivered by this company (www.dtdc.in) to me. The consignment reached my address but their serviceman do not informed me over phone that the consignment has arrived and to come to take it instead the consignment was returned back to local center in delhi or noida office with status of not received.
I am constantly emailing them on their helpline email id that please help me and deliver the consignment...

Hi Team,

This is almost my fourth email following up for my consignment number : D31992276.

Firstly, there needs to be serious check on the delivery process as its way beyond the promised date for the shipment. I was being informed that it would take 3 days for the shipment to be delivered which was supposed to be 21/12/2016 and its still not delivered by now.

Secondly, none of the customer service...

I sent a consignment on 19 December 2016 from Jorhat to Greater Noida West. It was promised to be delivered by 21st latest. It is 24th today, and the whereabouts of my consignment is unknown. The customer care agents have been abusive and demanding extra payment for delivery saying they don't deliver in the said address normally. This is the number of the representative I was talking to: [protected]. Not picking up calls from last two days....

I have sent a courier to chennai on 21st december and gave 3700/rs for the same, but we got all things damaged.
Now just want to know one thing who will be the responsible for the same i sent some goods (Approx 29000/-rs) but all are damaged.
So i need my whole amount with courier charges right now.
I dont know what are you doing...
I am having only one photo right now so uploading the same....

I am Reciever of Consignment No. M43159508 by DTDC, which is arrived from Nagpur to Mumbai. On Saturday (17th Dec), delivery was attempted by DTDC, but, not possible due to my unavailability. But, I am available now since Monday(19th Dec), and calling daily on DTDC Customer support no. [protected] to deliver immediately, but didn't receive the parcel yet (till Friday (23rd Dec) evening)....

The pacake which was booked by my father from trivandrum thambanoor outlet of the courier on 16th dec 2016 had promised to deliver the courier on 19th of dec 2016. Invoice is attached. Its not delivered yet and there is no tracking data for the item either on the tracking page. When we checked with the local office they were behaving very indifferently and status was provide. Pls help. The package had medicine and such bad customer service...

Some items in one box booked for delivery from sodepur, kolkata to jagdalpur, chhatisgarh on 20/12/2016. On tracking it is found that the item reached at jagdalpur (Cg) and accordingly a call received at about 1000hrs on 23/12/2016 from mobile no. [protected]. Due to not yet delivery upto 1500 hrs on asking with mobile no. [protected], the individual has very rudely informed that he is busy and not speak with me. The behaviour of person of...

Sir my order Z13194851 from delhi (study iq coaching class) to chennai (divyam pg, nehru nagar, thoraipakkam (600097) was not delivered to me, i have not received it but in the tracking portal it is showing delivered . neither are they picking calls nor replying to my mails ... the courier contains product of high cost so please kindly look into the matter .....

I have a complain against Sanjeev of DTDC office noida who has kept my courier no. K92324120 with him from 16 Dec and not sending that courier to me. I called him many times and his reply was that I will send it today only but he is playing with me and I don't know what is his problem... I have not seen such a worst service in my life and an idiot like him. Now he is not picking up my phone and the item is with him only.....

Hi Sir,

I made an international courier which costed 7K and the cost of the package was 20k. However DTDC made an error in typing the address and the package was delivered to a wrong address.

I have been following up with DTDC from the last two months to reclaim the package or to deliver the package to the right address, but there is no action from their end.

My Package Number is N97299015....

Dear sir,

My parcel is booked from Mumbai & destination was Dasagram, Sabang, Paschim Medinipur, W.B, Pin-721467.
Tracking No.M41190384.
Still I am not getting the same But today during tracking the same I have found that already it is delivered at sodepur on 19th nov. How it is possible?
Please do the needful accordingly & revert back with positive reply.

Regards,

Suman...

Courier is already in deliver office.. its around 1km away from address where it should courier.. courier guy denied to deliver due to incomplete address. However, he can send me courier photo on whatsapp that it has incomplete address. But not ready to deliver in 1km distance.
I asked him to call me once you reach at sight.. he said, "DTDC sight pe jake customer ko call nahi karati". Is that so? Dont you call customers on provided...

Dear Sir/Madam,
This is with great disappointment i have to bring to your notice
the negligence in the distribution service of DTDC.Being a bostful customer of your excellent services i generally prefer DTDC.

This time i was supposed to find my consignment asap through your service that was booked from Meerut(U.P) on 13dec 2016 to be delivered to Vadodara.

I tried checking it status via online...

Dear Sir,
We have booked a parcel through DTDC courier after finding pin code of delivery from their franchises for the pin code. DTDC is booked the parcel vide docket no:H70059827 Dated: 13.12.16.

Parcel is not delivered the following pin code which DTDC website is mention in their web site, it is totally cheating to the customer. DTDC is collecting the money from the customer and returning back the parcel to customer...

My client has given the product on Dec. 09th 2016 to dtdc courrier. But not yet received my item. If I tracked also, it shows only 10th Dec status. Even that's from Adyar, Chennai to Tondiarpet, Chennai. Even I called also, they are asking only sorry sorry. But no improvement. If they delivery by walk also, it will take only one day. Very worst they are....

Delivery boy took the parcel one day before which I need urgently and he did not deliver the item.. Visited dtdc office two times... I called him more than 100 times one time he answered and said he will deliver and switched off his mobile...courier boys those who couldn't deliver in time should be removed from job... Next time onwards I will not use dtdc... Poor response even after going twice to the office... Im getting very angry.. I need...

I have submitted 3 packets (225gms x 3) to be sent to different places at usa on friday (09 dec 16/1900hrs) to mr. Anil kumar [franchise of dtdc, sri sai enterprises, 7-81, santosh nagar complex, santosh nagar hyderabad, 500059 (M anil kumar, [protected], [protected])] and paid rs. 3600/-. I was promised the internal reference numbers (Docket num) of the 3 packets would be sent to me by sms on 10 dec 16/ 1650hrs. Most of the time he did not...

We have sent the new portable wet grinder on 5/12/2016 with POD no :Consignment no:D31979629 to Kolkatta, and it was delivered to the given address today by your DTDC @ kolkatta, and opened the consignment and it was found that the product was broken, and it was not handled properly by DTDC.So pls kindly clarify on this irregularity on delivery of this damaged consignment..

Ph:[protected]...