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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 411

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V
venkat rp
from Anantapur, Andhra Pradesh
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Non delivering the item and returned

Address:500019

Sir here I want to bring your notice, one consignment was sent from vizag, the docket number is H67619723. It reached Hyderabad and returned back to vizag. We dont know the reason. Address was clear and contact number also there not even consulting the consignee item was returned. Please tell me the reason why it was happen?

regards
venkata ramana
[protected]...
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A
aseem.friend44
from Chennai, Tamil Nadu
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Damaged consignment

Address:605014

Sir/ Madam,

I, ASEEM KULLU, sent some books and documents through DTDC courier to Pondicherry from Korba, Chhattisgarh. The consignment no. is D30219536. The books were well packed in a cardboard carton and the carton was wrapped with two layers of duct tape over the single layer of tapes and strings, to ensure that the box can take the impact it may endure during the cargo.

But when the carton arrived, the...
+1 photos
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R
ramprabu26
from Chennai, Tamil Nadu
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Most worst service i have ever seen

Address:600097

I have sent an courier ( c[protected] from chennai to chennai ( same city) since i have some other work and don't have time to deliver. I have booked on 1st december and it was not delivered since now. It was almost a week. I hope 1 hour will be sufficient to deliver. I feel very irritating after knowing that it wasn't delivered even after a week. I have booked a case too (case no.[protected]. No actions was taken for that also. I would have...
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A
Anamika Patil
from Mumbai, Maharashtra
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Courier not received (Status showing delivered)

Address:Nashik, Maharashtra, 411057
Website:www.dtdc.in

I had placed courier order on 3rd December and when i traced it it was showing delivered on Monday, but its friday today still i havent received my courier. i urge you to look into this matter as soon as possible.

ORIGIN: NASHIK.
DESTINATION: PUNE
SERVICE TYPE: LITE EXPRESS SERVICE
PROCESSED AND DISPATCHED FROM DTDC FACILITY
THATWADE BRANCH PUNE....
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V
Venkatesh Food & Natural Extracts
from Korba, Chhattisgarh
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Delivery process

Address:Chhindwara, Madhya Pradesh, 480001
Website:www.dtdc.in

The worst courier service in INDIA same as Professional Courier,

This company don't have a proper map how to send the parcel & from which way to delivered the parcel within India, it always takes a long route & takes more than 7-8 days to delivered where if we send a courier to USA it gets delivered within a week.

They should reroute all their maps

I am fad up with the service they charge a lot...
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S
satish.anchlia
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Not Delivered

Address:731234

I have send a document through DTDC sevice. Earlier I have already sent documents to the same address through DTDC. Sometime they are saying document will be delivered and sometimes they are saying it will be returned. Really disgusted with the service..Not sure whether package will be retuned or delivered. Tracking no is K91848616. Please someone have a look into this. Thanks....
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S
Shifa_5
from Meerut, Uttar Pradesh
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Consignment missing/stolen

I had booked my courier containing a watch worth rupees 3000/- via DTDC service on 11th Nov 2016 with docket no Z02164148 to Hyderabad.
As per the online tracking details courier had reached Gachibowli (hyderabad) on 14th Nov and till date it's status is "In Transit ".
They did not ask me about the content while i was handovering the packege to them and later on claimed that i should have pre informed them about it.
According...
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N
Naren.k.Singh
from Bengaluru, Karnataka
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Package lost

Address:Mumbai City, Maharashtra, 400078

The package is not traceable for three days and tyour useless team is so casual about it

My package is lost by jhansi team. Santosh - manager of jhansi region response was as follows - "log a complaint, if i get your package i will update or i don't know i cant help u logged a complaint we will see"

Such a bad customer response. It was critical document and dtdc team lost it.
And after that no response...
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S
ShrutikaGarg
from Gurgaon, Haryana
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Package not being delivered

Website:www.dtdc.in

Tracking id - z11240715

Couriered from ajmer on 1st dec 2016. It was supposed to deliver to ghaziabad by 3rd dec 2016. Today is 5th, no trace of the package.
Ajmer office says we sent it, ghaziabad office says we don't have it. This is ridiculous and leads to harassment of customer. The package has important documents including marksheets.
Resolve this asap....
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K
kanailalbiswas
from Ashta, Maharashtra
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Package not delivered, returned to origin even without trying to deliver

Address:Kolkata, West Bengal, 700091
Website:dtdc.in

I, kanai lal biswas used dtdc courier service on 16-nov-2016 to send an urgent document from kolkata to pube, having tracking no. k91836192. the delivery address was:

Flat no. b-401, serene spaces, (madhuban builders), gat no 778, gade wasti, bakori road, wagholi, pune 412207

Why this package was not delivered and returned to origin with anf (address not found) status? india post and other courier services successfully...
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S
Sudhakar Tati
from Vijayawada, Andhra Pradesh
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Shipment not delivered to right person

Address:560018
Website:www.dtdc.in

We have send bank loan documents through DTDC Courier from Vijayawada (Andhra Pradesh) to Bangalore ( Karnataka) with clear address along with receiver Phone numbers but they have delivered to different address and unknown person with out informed to receiver.

we have couriered 01st December 2016 and DTDC commuted to deliver next day ( 02 December 2016 ) by evening for this service DTDC charged Rs. 200/- and its called DTDC...
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S
SaffronT
from Bengaluru, Karnataka
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Package Lost "DTDC Service""

Address:Bangalore, Karnataka, 560066
Website:www.dtdc.in

Hi Team,

I would like to raise my complain with regards to my package lost with DTDC courier services.

Package contained a mobile phone-YU Yuphoria YU5010A(Black+Silver).This was purchased on Amazone.in on 5 October 2016 for my father birthday.This phone was couriered paying courier charges (Rs 400)from DTDC on 7th of November from Whitefield DTDC center, Bangalore office, to the destination –Assam (Digboi)...
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Address:Bangalore, Karnataka, 560034
Website:www.dtdc.in

I had my consignment : v33975364 to be delivered to mankapur, i had posted this on sunday evening with paying extra for express service. Extra as in 280 rs. Which was supposed to be reached on wednessday. However, it did not reached on friday as well. On contacting the customer service they had forwarded my call to one of the managers named lalitha : she slammed the call on my face telling to contact from the place u had couriered and would...
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R
Rajats
from Bengaluru, Karnataka
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Product not delivered on time and over delay in return

Address:Bangalore Urban, Karnataka, 560034
Website:www.dtdc.in/index.asp

I sent my courier (B[protected] on tuesday 27th november 2016 (Screenshot attached), it reached delhi on thursday and on the same day an attempt was made for the delivery which was very impressive, but unfortunately my courier did not get delivered because the area i sent the courier to was our of their service area. I want a refund of my courier
So below are the pointer where they went wrong:

- the information could have...
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Yelika Yeps
from Phagwara, Punjab
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Non delivery of parcel.

Address:Kapurthala, Punjab, 144411

This is the worst courrier service ever. Parcel send from bangalore on 20th october to jalandhar has not reached till date. Even tried calling various customer service centres like ludhiana, jalandhar, bangalore several times but all the complaints fell into deaf ears. Not only have i called but have also emailed several times and no reply or help has been recieved....
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J
Jagadeesh A N
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not yet arrived and no one answering properly

Address:560034

With reference of tracking number - z96513792 in this connection awb has been shipped 18th november 2016 and destination is bangalore but still as of now not yet delivered almost all 13 days over.
Regarding this i was large complaint on 23rd november 2016 to customer care (Complaint reference #[protected] and after that continuously follow-up with the bangalore customer care service but crazy people were start saying that different...
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J
jayaprakash rajan
from Bengaluru, Karnataka
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Delay in delivery

Address:682504

Consignment number D[protected] which is send from Pune to Cochin
(Emergency spare for generator) is still lying at chennai hub for the last 5 days., reason unknown. Please deliver the cargo immediatly. Due to this we are suffering and facing huge losses.This is totally unacceptable and not expected from a reputed organisation like DTDC.
Your immediat action will be appreciated....
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N
nitya271985
from Bengaluru, Karnataka
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Product is missing

Address:Bangalore, Karnataka, 560082

Hi,

I have sended Mi Note 3 new mobile to my native Address as mentioned below,
Ashwini Prakash, H.no:217, Opposite bus depot no:3, Vidya nagar, Gulbarga, Pin code-585103, Karnataka, India

Mobile number-[protected].
Tracking number-B38976559.

While tracking, it is showing the product is delivered to the mentioned address, but when we opened the box, Mobile handset was missing from...
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V
Vovo94
from Agra, Uttar Pradesh
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Product not delivered and no response from the service

Address:Mathura, Uttar Pradesh, 281003
Website:DTDC.com

What kind of sick joke are they playing on the costumers.i ordered and item online which was to be delivered from DTDC and it over 2 freaking weeks that I haven't got my item when I contacted the seller they informed me that DTDC has given false info saying that they have delivered my item when I didn't even get a single phone call or any attempt to deliver my item and whenever I call the helpline number no one answers and just hangs up after...
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D
DrVivek Manohar
from Hyderabad, Telangana
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Parcel not delivered but online tracking shows its delivered

Im vivek... i have sent an envelope with important documents through dtdc from khammam, telangana on 23 rd of november to hadapsar Pune... online tracking shows it got delivered on 25 th... but it has not been delivered till the current date... whats wrong with DTDC... How Can a reputed courier n cargo service act so irresposible... what is the solution for this......
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