DTDC Courier & Cargo Complaints & Reviews

We had submitted a package to be delivered under one day deliver on 18th Jan 2017. It was not delivered even till 20th jan by 6pm. When we called the courier guy, he behaved in a very rude manner and lied that he as delivered. He also said that do not dare to call me again. This is pathetic. What kind of employees do you hire. Me and people in my circle will refrain from using DTDC again.

Name: Maninder
Mob: [protected]

DTDC courier service shows under its tracking tab that the parcel has been delivered. But the actual status is that the parcel has not been delivered yet. DTDC representative executives have been highly unprofessional in resolving the issue. They are redirecting me to different contact persons every time I explain the issue on hand. My tracking number is Z11109614. Kindly resolve the issue at the earliest.

Dear DTDC
I have send a courier on 07/01/2017 vide tracking no is - D32139047. But I am wrongly entered the pin number 500002 instead of 560002. So I had lodged a request for this to forward to pin 560002 (case no[protected] but still now courier not delivered.
So I request if courier not deliver in pin code -560002 please return this to shipper address
Shipper address is below
Himansu Sekhar Swain
At- Sibaji Nagar
Po/dist- Nayagarh
Odisha-752069
Mob- [protected]

I ari sudan kumar and i courier some important documents by dtdc on 10/01/2017 from nehru vihar new delhi to gurgaon and the consignment no. is Z08845671 and they dont deliver the document to the given address i also talk to the customer care they dont take any action and from 8 days they donot update the status of my courier and the last status of the courier is 11/01/17 so pls take some action to dtdc courier service so they deliver my consignment to the given address thanks

I have booked a parcel of documents with a consignment no V33685525 on 16-01-17 from nellore, to hyderabad in an urgency mode package. to day is[protected]:37 pm still shipment was not delivered. they have collected extra charges more than usual charges, and they assured me that the parcel will be delivered in the next business day officer hours, with out fail. but it was not done. i have tried their customer care number of times. it was ringing but no one answered. this is a most irresponsible and cheating activity towards customers. worst service i have never seen.

Hi all
This is to inform you all people that this DTDC is such a thakela courriers service that it takes 20 days to deliver its product within india. thanks god i have not dealt with this company for international services otherwise it would have taken months to deliver it products.
i have order a sari from mirraw onlines services and they told me that it is with dtdc for past 15 days. still they are delivering it. the details are as follows

order no -M[protected]
Tracking no --- D31189712
Courrier company -- DTDC

The worst courier company ever seen in my life...
Hope they are not using bail gadi to deliver this product.

Thanks
Priyanka

I was to receive a courier from Delhi with tracking no p39605517 posted on 7th January and it reached Hyderabad on 10 th January but was not being delivered and I send them a tweet saying the same on 13 th and the shipment was out for delivery around 1 pm. I was at home waiting the whole day to receive the parcel, but to my surprise when I checked the tracking info around 8 pm I found that my parcel was already delivered. I made a complaint to dtdc they said because of Sankranthi there will be 2 day holiday and the complaint will be resolved by 15 th January, I also made same complaint via twitter to them but till date no response from them. And once they twitted me saying the parcel is already delivered and signed. Does it mean if they deliver it to anyone and anyone would sign and take the parcel. What is the purpose of the sign??? They said it is already delivered. AND THIS IS NOT THE VERY FIRST TIME WITH DTDC. Not trustworthy at all. I would say the bosses of the dtdc to change the management. I have lost faith with DTDC. Guys I highly suggest to avoid DTDC. Today they have lost my parcel, tomorrow that parcel could be of high value. They are not able to solve my parcel that is worth 100 rs, what will they solve that high priced valued parcel if lost. They will just say it was received and signed sir. #BanDTDC

Consignment number Z14667259
Sent from Chandigarh to Kolkata on 12th January 2017
Sent a brand new lehenga and the parcel received has tattered clothes and few accessories missing.
Have lodged a complaint but have got no response except verbal assurance that the matter would be looked into.
My child had to attend a wedding and this lehenga was brought and parcelled and couriered by me only to my daughter who stays in a hostel.

Sir
I S Rajasekhar R/o Hyderabad send a courier letter on 12/01/2017 at about 5.15 PM Jeedimetla, 070, Balanagar, Hyderabad vide tracking Number H57938882, it was not delivered until now. the letter is very important to reach on or before 14/01/2017, so far it was not reached the destination i.e. AMITY UNIVERSITY HOSTEL HARYANA,
kINDLY DO THE NEEDFUL
THANKING YOU
yours fathfully

My consignment was dispatched from bhopal on 10 Jan. Still not received. Even local courier point had received on 16th as confirmed by jaipur dtdc office.when I talked today to local courier point Mr.pankaj abused and misbehaved with me.he gave me reason to undelivered consignment that is llocked address.hence this address is a office which never can close between 8 to 8.Pl look the issue and resolve. And Pl teach to Mr. Pankaj jain on customer service. And I need apologise letter from him on his misbehaving.
M44538777

My consignment # is z09360320. Yesterday the courier person called me and he said he is not ready to deliver the item to my home and rather he asked me to come and collect the item from their office Its so disgusting that the way the person talked to me. i would like to raise an official complaint in DoT if i wouldn't get the item in 1 day time. Request you to take disciplinary actions against the franchisee.

I order Power bank on ebay and in tracking details showing that Parcel deliver through DTDC Courier Company and my airway bill number is P40871385 and on dtdc's website showing that parcel was delivered but they don't delivered my parcel to me.

The Courier Comapany was not Contacted me for delivery of my Parcel then i checked on their website and it showing the parcel was delivered but they are not contacting me about delivery of my parcel then how it delivered to me ?
i can't understand i want my Parcel will deliver to me !

I have been a victim of pathetic service of DTDC. My consignment was registered under tracking id V32800357 which was scheduled to deliver to my address at Soyatkalan, Dist. Agar-Malwa, M.P.(465449) within 5 days as promised by them. Then i was given another tracking no which was Z02053706. It was registered on 24th of December and today is 16th January, i.e. it has been more than 20 days and i have no clue about my consignment. One thing is sure that they are not going to deliver to my address as they mentioned that my area is not under their service area, which ironically they were not able to check when the consignment was booked that too in their express service for which they charged 300 INR. I even register a complaint on 10th of January on their website and after mailing them 3-4 times i got a mail on 12th January informing that my case has been closed and the return shipment has been delivered. Now after 4 days i am still not getting answer about my consignment. Today i visited their office and informed that my consignment if still lying in their Delhi office. I am done with DTDC.

Sandeep Singh

Sir
It is to bring in your kind notice that your delivery person who deliver to rdc ghaziabad is intentionally deliver my parcel to my neighbour while address was clearlly mentioned and if any issue regarding address they can call so why he deliver my parcel to my neighbour. kindly inquire this matter as this is third time my parcel delivered to my neighbour without any prior information.Should i avoid using services of dtdc courier.Now a days lots of companies available to provide door to door services. please inquire in this matter and take suitable action with reply.

Thanks

neeraj seth
Rdc 106
rajnagar ghaziabad
[protected]
courier no.J991M5524730

Hai, My name is Navya. I m from calicut. One of my friend sent me an important document throught dtdc courier service bangalore( hegde nagar branch). I didnt receive the document yet and not even a call regarding the document. When showed irresponsibility and not evn bothered whethr the document reachd or not. Please resolve this issue because the document is so important.

Dtdc customer care is also showing irresponsibility and they are closing the issue without resolving it. Please get me a solution to the earliest.

My consignment no is B39569010

My email id is navya.[protected]@gmail.com

Best
Navya

Dear team
My consignment number is - z14136346 dated[protected]
I have booked my very urgent courier from dtdc courier sec 4 gurgaon on[protected] but still on date 14.01.2017 my parcel is not deliver
The parcel need to deliver to dehradun, uttrakhand
This is very worse service i have ever seen with any courier company
The parcel is very urgent that's why i choose dtdc but this is very poor service by which i am suffering

Regards
Deep joshi
Mob [protected]

Dear sir,
this is digvijay bhardwaj .my acknowledge no. Z12251929. Its dispatched from delhi on 7th january but it was reached to uppal on 10th but after that no status and i made call to corporate office and uppal branch but no response of my call. what the hell is going that they are not giving response of my call and why they are delaying to delivered the product.

please contact me [protected]/[protected]

Dear sir
Tracking number of my consignment is- K92117566.
Item booked on 12 Nov'2016 and I mailing at official email of dtdc customer support but no is responsing.
Item not received yet 12.01.2017.
It is two month of item booked.No one is responding.
Item Sent from address-BgtPP TOWNSHIP, NTPC SALAKATI KOKRAJHAR ASSAM.
Item to be deliver
at address
APCPL JHARLI DIST JHAJJAR HARYANA.
Mobile number [protected].Dtdc is not responding to my mail.

I Maninder Kaur R/O Ranjit Avenue, Hardochanni Road Gurdaspur ordered a product from someone, My product was sent through DTDC courier service, I received a call frm DTDC Courier office Near Bus Stand Gurdaspur that they are unable to deliver my courier at my home address, i have to collect it form their office. They called me three days countinous to collect my courier from their office... I am living in Gurdaspur City..Why u r authorized such a person who can not able to deliver Couriers to home addresses...

I sent a courier from Balrampur (U.P.) to Hyderabad on 16th December having 9 items. The consignment number is D31592274. I was told that it would be delivered in 10 days. I have only received 8 items out of 9 and was told that 9th is misplaced and I would be getting it soon.

It has been more than 15 days since I am calling DTDC but I haven't got any information about the 9th item. I have made hundreds of calls but either nobody receive the call or they are not able to tell me about it.
I am always told that I would be getting the details in a day and this is happening since last 15 days. Even I am not getting a call back.

Finally I got a call from a DTDC employee few days back who told me that she is a single point of contact for me and that she would resolve the issue in a day but she has also stop responding to my calls and messages.

I am very frustrated now and don't know what to do now. I also sent a mail to DTDC which is not even acknowledged.
The package contains very important household items, which we are waiting for.