DTDC Courier & Cargo Complaints & Reviews

Sir
It is to bring in your kind notice that your delivery person who deliver to rdc ghaziabad is intentionally deliver my parcel to my neighbour while address was clearlly mentioned and if any issue regarding address they can call so why he deliver my parcel to my neighbour. kindly inquire this matter as this is third time my parcel delivered to my neighbour without any prior information.Should i avoid using services of dtdc courier.Now a days lots of companies available to provide door to door services. please inquire in this matter and take suitable action with reply.

Thanks

neeraj seth
Rdc 106
rajnagar ghaziabad
[protected]
courier no.J991M5524730

Hai, My name is Navya. I m from calicut. One of my friend sent me an important document throught dtdc courier service bangalore( hegde nagar branch). I didnt receive the document yet and not even a call regarding the document. When showed irresponsibility and not evn bothered whethr the document reachd or not. Please resolve this issue because the document is so important.

Dtdc customer care is also showing irresponsibility and they are closing the issue without resolving it. Please get me a solution to the earliest.

My consignment no is B39569010

My email id is navya.[protected]@gmail.com

Best
Navya

Dear team
My consignment number is - z14136346 dated[protected]
I have booked my very urgent courier from dtdc courier sec 4 gurgaon on[protected] but still on date 14.01.2017 my parcel is not deliver
The parcel need to deliver to dehradun, uttrakhand
This is very worse service i have ever seen with any courier company
The parcel is very urgent that's why i choose dtdc but this is very poor service by which i am suffering

Regards
Deep joshi
Mob [protected]

Dear sir,
this is digvijay bhardwaj .my acknowledge no. Z12251929. Its dispatched from delhi on 7th january but it was reached to uppal on 10th but after that no status and i made call to corporate office and uppal branch but no response of my call. what the hell is going that they are not giving response of my call and why they are delaying to delivered the product.

please contact me [protected]/[protected]

Dear sir
Tracking number of my consignment is- K92117566.
Item booked on 12 Nov'2016 and I mailing at official email of dtdc customer support but no is responsing.
Item not received yet 12.01.2017.
It is two month of item booked.No one is responding.
Item Sent from address-BgtPP TOWNSHIP, NTPC SALAKATI KOKRAJHAR ASSAM.
Item to be deliver
at address
APCPL JHARLI DIST JHAJJAR HARYANA.
Mobile number [protected].Dtdc is not responding to my mail.

I Maninder Kaur R/O Ranjit Avenue, Hardochanni Road Gurdaspur ordered a product from someone, My product was sent through DTDC courier service, I received a call frm DTDC Courier office Near Bus Stand Gurdaspur that they are unable to deliver my courier at my home address, i have to collect it form their office. They called me three days countinous to collect my courier from their office... I am living in Gurdaspur City..Why u r authorized such a person who can not able to deliver Couriers to home addresses...

I sent a courier from Balrampur (U.P.) to Hyderabad on 16th December having 9 items. The consignment number is D31592274. I was told that it would be delivered in 10 days. I have only received 8 items out of 9 and was told that 9th is misplaced and I would be getting it soon.

It has been more than 15 days since I am calling DTDC but I haven't got any information about the 9th item. I have made hundreds of calls but either nobody receive the call or they are not able to tell me about it.
I am always told that I would be getting the details in a day and this is happening since last 15 days. Even I am not getting a call back.

Finally I got a call from a DTDC employee few days back who told me that she is a single point of contact for me and that she would resolve the issue in a day but she has also stop responding to my calls and messages.

I am very frustrated now and don't know what to do now. I also sent a mail to DTDC which is not even acknowledged.
The package contains very important household items, which we are waiting for.

I am lakshmi([protected]) have to recieve a parcel with consignment number B37189192. My parcel reached Hyderabad and showing it at Gachibowli. Deliver boy(contact no:[protected], name:sai) has called me and asked address. Later for 4 days he told he will send today. But till now it didnt reach me. later he stopped picking call. I called gachibowli office number([protected], ) a lady picked and told she will call back but she didnt. After that when I called, I got call waiting but she didnt picked nor called me back. Please look into this and make my parcel reaches to me. Please do to action on such careless people. Moreover DTDC is not doing service for free. Hope staff will value others time also.

Mon, 09th Jan'17|17:31 Hrs Not Delivered Gachibowli
Mon, 09th Jan'17|14:18 Hrs Out For Delivery Gachibowli
Sat, 07th Jan'17|15:44 Hrs Not Delivered Gachibowli
Sat, 07th Jan'17|10:58 Hrs Out For Delivery Gachibowli
Fri, 06th Jan'17|10:35 Hrs Received At Hub Hyderabad Hub
Fri, 06th Jan'17|08:11 Hrs Received At Facility
Thu, 05th Jan'17|20:09 Hrs Processed & Forwarded To Facility Whitefield, Bangalore
Thu, 05th Jan'17|20:07 Hrs Processed & Forwarded ToFacility Whitefield, Bangalore
Thu, 05th Jan'17|20:02 Hrs Processed & Forwarded From Facility Whitefield, Bangalore
Thu, 05th Jan'17|00:00 Hrs Processed & Forwarded To Facility Whitefield, Bangalore
Thu, 05th Jan'17|18:53 Hrs Booked At Facility Whitefield, Bangalore

This compalin is regarding Fair Deals Gas agency in Sant Nagar. These people are just too clever . I have applied for a gas connection without stove and with one cylinder only for which they had registered my complain. On the very next day they were supposed to visit my place for verification of Gas ( whether it is as per standards or not). The person had told us that report can be asked by us within 24 hrs in their office. I had called them continuously for 2 days for which they reply that the report is not updated. On the third day they say that i have already a gas and a cylinder, hence they can not provide me new connection.These bloddy dogs dont know how will a person live if he will not cook food by any chance.

these people just know how to waste customers time and nothing else. Now i have to again waste my time for new connection with Indane.

Dear Team

My AWB no M43270867 was sent from hdfc bank to new panvel and was delivered to hdfc bank pen branch and was delivered from new panvel on 30th December 2016 which hardly take 2 to 3 days it is been 10 days A courier has not reached yet which contain important document Requested if not sent I personally get it from a dtdc courier office.
Please revert it

V33638476.
I sent a courier from Bengaluru to Mangaluru on[protected].
On[protected] i noticed item delivered as per their online tracking system.
But when enquired actual receipient(to whom i sent the courier) hasn't yet received it!
I wonder how can they miss to deliver even after metioning contact numbers of both sender and receiver!
When enquired with DTDC customer service & Mangaluru DTDC courier office they simply told "this Consignment Number is not valid (which their own acknowledgment receipt shows)".
Their online tracking system showed contact number of the person who received the item, but found that it was an invalid number when tried to reach.
Worst service ever.

Sir/Madam, I want to state that my couple of consignments addressed from kolkata to Srinagar, J&K. bearing consignment NO.s: 32368120; 32368126 had been held at Delhi Airport since a week and yet the same has not been dispatched from there due to which i had already suffered a lot and now further delay can result into an irreparable loss to me.I had already registered a complaint in this regard bearing case no: 05435088 but I didn't received any feedback from you till now. Please look into the matter and get back to me as soon as possible.
contents: CC Chargers/ CV chargers...

With Regards,
Khadim Traders
Khanyar Srinagar
Phone: [protected]; [protected]

Dear Sir, the doc number Z13378135 booked from Faridabad on 5th Jan through AIR mode, but till not received, already given mail to customer care, but no response, Local agent also roughly speaking like you can complaint anywhere we will not afraid, due to this delay we met huge loss (around Rs 1 lack ) we need immediate action against this and resolve the issues

I had ordered a course from Byju's, Bangalore to Kottayam in Kerala.
AWB V26987498.
This had reached the Kottayam DTDC office on 7th Jan 2017. I had got a call from the office between 1pm and 2pm to tell me that I should come there to pick up my courier, as their designated delivery guy was on leave. I told them that a courier service provides 'doorstep delivery' and not not pick up by the customer. Then responded by saying that the delivery is only possible on 9th January 2017, as it was a Sunday on the 8th.
In the evening I got a call from the Bangalore office confirming the delivery. It was during this call that I got to know that the status of delivery is already marked as 'Delivered'. The person on the line, Naveen[protected] assured me that the delivery will be made by 1pm on 9th Jan.
However, today being the 9th of Jan, and despite having made almost 10 calls, including conference calls with the Kottayam DTDC office and Mr. Naveen, I'm yet to receive my package.
Today, in the calls I made, I was first told (at 1:00 pm) that the delivery guy will decide his route of delivery and not me. Thereafter, I was told (at 2:00 pm) that delivery executive is on his way and just about to reach. It is now 2:35 pm.
This has been the most unprofessional, lying and deplorable courier service.

The nos. in Kerala from which I received a call were - [protected], [protected]

Sir mere do shipment 24/12/2016 ko arjun ko msg karne ke baad bhi shipment bhopal branch se kho gaya or10, 12 din se me office me call kar raha to koi uski jankari bhi nahi de raha hai or arjun Pankaj dilip mahesh koi bhi phone bhi nahi utharahe hai or vo shipment jis costumer ka hai vo us shipment ki rakam magta hai. Sir. Aap se nivedan hai ki es shipment m40730130, v33586925 ka bhuktan kon karega ...if357 multai

As mentioned above the original dkt shows dated 14.10.2016 but the same is used to consign the packet on 3.01.2017 from gurgaon to yamuna nagar with all cuttingdkt dt.14.10.16 presented fod rs.500.00 for mere 3kg small packet ggn to ynr consignor static system electronic to sandeep enterprises yamuna nagar. Cheque refused by mr. Lamba yamuna nagar agent took cash. Original documents not delivered
It is a case of misappropriation of funds and fraud with the customer.

I have booked a courier for University from Mysore to NYU, US on 02.01.2017 paying 295 for 4 day service so that it reaches on time and I can get the admission. But still it is in transit. What is the benefit of paying such a huge amount if DTDC cannot send the courier in the said time. who will be responsible if it does not reach the destination in proper time and i lose the opportunity. Kindly let me know asap

My sister has send a parcel containing cosmetics items and other gifts items from ghaziabad to Andhra Pradesh( khamman district). Consignment Number Z08607648 but when i open the parcel there were old clothes instead . on the transit someone has stolen the items. please take action on DTDC courier . we trust and used the service but the service is only stealing our items.

I have done one courier (Shipment no. D[protected] from mumbai to indore on 2nd jan'2017. Agency name and address : chandan ([protected]) plot no14, vijay nagar, western express highway near virvani estate, goregaon (E) mumbai, mumbai - 400063.
Having sarees total 9 in number opted home pick up and courier got delivered to indore on 7th jan'16. But when i have open the box i found 1 item missing in the parcel i have received. When i have talked to the collection agency in mumbai he is refusing to accept that something is missing and i have said that courier boy didn’t have given me exact weight and nor he asked to exact number in the parcel and when i have contacted them he said that do whatever you eat we will return you missing item. It looks that 1 got stolen by courier guy in between. Requesting managment to have attention on this and this is such a shame for suc h a big company to have these kind of acts, where pick up boys steal something in between and customers left in no where and no soulution just to accept the fact that i am just a fol and cannot do anything accept to bear the loss... Need senior management attention on this intervention and justification. Dtct being a reputed company, this kind of acts does not suits you.

Sir/Madam
Sorry to say but your courier service along with your staff are awful & respectful. I had ordered a parcel with consignment number M44136367. The parcel waa first delivered to Panjim. I went to checj out but they said it waa already delivered to your address. When I tried to contact them they said we'll look into the matter but later they switched of their phones. Is this the kind of service you provide to your customers. It's really upsetting. I hereby request you to please look into the matter & take the necessary action
Thank you