DTDC Courier & Cargo Complaints & Reviews

Yesterday i was told at the dtdc mumbai center that the courier is with courier boy and will be delivered by today.
But today i received a call that i need to pick the courier from the dtdc center.
It was told while giving the consignment that it will be delivered by at max 3-4 days. But today its the 8th day as well as it is not delivered and customer is told to pick it up.
Is it a way of treating the customer??...

Im very disappointed of dtdc service. I did sent my important education paper to my hometown on 2nd nov 2016.. My paper is unable to track nor not received at given addess nor not returning... Im so regret to sent my parcel to dtdc service because of these im facing many problem in my aducation.
My awb no_b38922362
Please take some action against untowards service of dtdc kalyan nagar benguluru...

Hi sir..
This is to inform you that iam a regular customer of dtdc courier service.. Toady i got a call from your samrala branch (Punjab) office... Name of the employee was dharmpal... Iam soory to say that he was very rude i just asked him politely to deliver the courier to concern address as it is mention on the courier.. He refused to deliver and told me he will send it back...
This is my hunble request please take some...

Dear Sir/Madam,

I have not received the courier with consignment # Z03592042

Mahabubnagar DTDC called and said that they are coming to deliver it on Wednesday, 09 Nov 2016. After that all of sudden, I did not get any update on this.

Today, I was checking the status (online) and surprised to see that my courier has been sent back without trying and reaching my home.

This is ridiculous...

Hi team,

I was trying to connect to dtdc customer care regarding one urgent document that has been sent from delhi to pune on 15/11/16. I want to know the exact status of the order as i was confused when i tracked it on website.
I have called on pune dtdc landline no. I had waited for almost more than 10 minutes to talk to customer care but suddenly after 10 minutes they disconnect my call. I have wasted my mobile recharge...

Sender was booked lap on 05-NOV at Gwalior city in DTDC courier and I got tracking online at 11-NOV only.. When I asked to courier guy why it get delayed means he saying that it was not booked with insurance for 6 days continues same reply from him but the sender was booked on 05-NOV with insurance only.
These 6 days gap was this issue will get happened of changing the laptop.
So please take this as an serious issue and let...

HI THERE,
i was supposed to receive a courier which was packed and sent to me as a gift pack, it was containing a few urgent documents, a cellphone, a charger. when i received the courier today the cell phone was missing from the packet. and the packet was ripped off and sealed later on which is evidently a person can understand after seeing the package content.' we have already asked the person at the dtdc center whether we can send...

I was submit my pactet on 12/11/2016 at dtdc ashok nagar branch, new delhi, 110018

My slip no/cn no: z06165406

My packet has been delivered on 14/11/2016 but my accessories inside are missing.

I have put 2 bundles of food coupans inside the packet at the time of packet submission but i received only one coupan bundle and one is missing.
It cost me at rs 5000/- per bundle.
I want...

My courier is from pune to khopoli (Khalapur - maharashtra). I tried to all the concern team - the tracking record is also not reflecting in the system - i tried to connected the raigad team - the people are very rude, they do not know who to talk to customers, they do not pick the phone & if they do pick they do not respond. This is the very bad customer handling way. My courier number is d[protected]. My contact no - [protected].
There...

Consignment number : d27287488
Item : elica chimmney

My family members delivered item to srikakulam to snapdeal heyderbad.
Item is not yet delivered. So i requested for proof of delivery.
After investigation they told me item is not yet delivered.
So far they havnot responding my calls.

It is pending form apr-2016

Please help me on this....

This is regarding consignment no: D21895923

Since I was relocating to another country I had a couple of items shipped from Bangalore to my home town of Kalimpong, WestBengal. The consignment included a Reebok Aerobics Stepper (INR 10000), an iPhone 4S (broken screen), a lock and two cushions.

When the consignment did not reach the destination even after a month, I made numerous inquiries and was told that it...

I sent my courier to dhanba to my father. He is old, your courier branch at dhanbad is saying to collect the courier from brach and my father is old and he cannot go to collect the courier. The consignment no.-is-k90870863.
Your branch at dhanbad is not delivering courier to the given address. I am giving detail of your branch at dhanbad.
Dhanbad branch

Address : muskan complex, naya bazar, near subhas chack,...

I booked a shipment from Hyderabad to Lalganj azamgarh(276202-pin) on 4th November when I call at hyderabad no one pick up my call, when I call -[protected] no one pickup call again I got mobile no-[protected] he picked up and hold my call and when I again try he cut the call . Today is 14th November I did not get any update regarding my shipment. I sent a mail to dtdc but did not reply. I will certain proceed to consumer court if i didn't...

This is supposed to be the most reliable and hence most expensive service for couriers. I booked it on 8th November 2016 and its been 6 days and it is still not delivered while i was assured that it will be delivered latest by 10th or 12th. What is the point of paying so much when even the customer services are pathetic. they DO NOT PICK UP CALLS, DO NOT COOPERATE WITH THE CUSTOMER, THE PARCEL DOESN'T REACH ON TIME AND THE NUMBERS THAT THEY...

Tracking id - Z99327450
Why s ur service so pathetic. Wat dies this mean not delivered. Am waiting for this courier from a week and now it shows mus route.. Wat am i supposed to do.. This s not the first time am experiencing this. Last time u guys lost my courier.. This time mis route. I need this courier in a day or 2 days time.. Kindly check wat u can do on this.. I will never use dtdc again if i don't get my package in 2 days time.....

I have been sent a parcel of saree from hyderabad on 24. oct. 2016. Till now it is not deleivered to me. My address 211 A, MGR Nagar Thirunagar Colony, Palani, Tamilnadu- 624601 and Consignment no. H56876303. Tracking information saying its on transit and my courier office person does not know whether he received the parcel or not.Please help me get the product its of worth rs.2500....

This complaint is regarding the consignment number r23886342.

The courier was sent to south indian bank, christ campus. However the dtdc sg palya branch people delivered it to christ university.

When asked the sg palya dtdc branch people they were arguing in an unprofessional savage manner. Very poor service and very bad attitude by dtdc sg palya branch.

It seems the dtdc madivala and sg palya...

Two complain

1. I send courier through DTDC courier service to katihar Bihar (Tracking no B[protected] ..I see that it has reached to Guwahati. How come. When pin code is correct ..when address is correct ..how it has reached to other destination. Can you ensure that it reach to KAtihaar, Bihar?
2. I was talking to a your customer care representative by name Samya ...she was not ready to take. Complain. I waited for 12...

I have received a parcel from jbl store through dtdc, but due to diwali festival i wasn't available for which i get a call from dtdc. I clearly mentioned that i wont be able to collect the parcel for next 8-10 days for which in reply the dtdc person told me to drop a message regarding the same so that he will keep the parcel aside and i can collect the parcel whenever i am available.

But today i went to collect the parcel the...

I had send a parcel on 5/11/16 at 11 am from teliyargang allahabad to rajajipuram lucknow and till date the parcel has not been delieverd yet. It consist of woolen clothes of a newly (1month) baby and is soo urgent and had made asked the dealer to deliver it on urgent basis but sorry to say that the services provided are very poor. Even after calling (Mr vivek -[protected]) several times no positive response was there. The details are as follows:br...