Sub : Complaint against lost consignment and Misbehave with customer by DTDC courier
services
Sir,
I had used DTDC courier services to send a courier to Banda (UP) from Gurgaon dated
28th July 09. The courier company had told me that this parcel will be delivered to
the consignee with in 4 to 5 days; but today 18.08.2009; the courier has not been
delivered to the consignee, on the other hand they are not able to track this
courier even. No response had came till date from them after my repeated follow ups
and telephonic plus my personal visits to there regional office in Gurgaon. When
ever i ask for the same they told today it will be delivered. Last day when i
visited to there office they misbehave with me and said "do, whatever you can do" .
After that i reached to the nearest police station for this. They told me i should
complain to Consumer Forum for the same. Now i am feeling helpless..
You are the last hope of mine. Kindly tell me, what can i do against them and help
me out at your level. I will be thankful to you.
Pls register my grievance ASAP and as I am mentally and physically tired with
followups with DTDC GURGAON REGIONAL OFFICE.
Rgds
Prashant Dwivedi
[protected]
Dec 25, 2016
Updated by Nilam-786 Sir mera name subrotto mukherjee hai mene apna saman bhijwaya tha dhl express packers and movers from bangalore to kolkata hame bola tha saman 4th day delivery ho jayega or car one week mai or separate wehicle jayega lekin saman ek mahine mai mila or car 35 days mai or saman saring mai laya gya or car 3000km chali hui mil puri car damage condition mai mila or saman pura bhiga hua mila is company ka marketing person phone pikup nahi kiya ph no [protected] this is verry riksa pooler men
Dec 25, 2016
Updated by Nilam-786 I went to Anna nagar, DHL Express to send a courier to Canada ( WES ) . I asked the lady if there is student discount for this. She said " no " . I actually availed this offer a few days before this incident took place in Hyderabad. So I asked her to give me the nearest address for another DHL Express. She gave me. I went there and asked them straight away if there is student discount for the courier I wanted to sent.The person checked her computer and said yes.
Please DHL Express hire people who have thorough knowledge. Unnecessary I had to roam because of the lady in Anna Nagar, Chintamani, Chennai.
Dec 25, 2016
Updated by Nilam-786 I'm very frustrated by fedex india and the lazy workers working there. Its been 16 days since i sent the package and have not got it delivered yet. Maybe you should dismiss lazy workers and hire someone who is active all the time. My package contains just a mobile and a novel, what if the package contains some urgent stuffs like medicine and you lazy dont deliver it on time ? Of course the person will die. Who are you to keep my package for more than 2 weeks ? Get it delivered to the recipient or i am gonna drag fedex india to the court and ask money for my loss. And your useless customer service executives keeps telling the same again and again like copy pasting. I want my package or i am going to the court. people should be aware of fedex and the lazy workers working there. I have paid 104 dollars and they have not delivered it yet. I am gonna file an official complaint against fedex for my loss and drag you all to the court. And dont think i cant do it. All my family members are lawyers so its easy for me to file a case. This is the last and if the recipient didn't get the package before Christmas, i will file a complaint against fedex india for keeping my package for no reason. I dont even know if fedex have my package or workers stole the mobile phone from the package. I am sure i wont let this go without getting any money for my loss. Only mistake i did was, i did not read the comments and complaints of customers against fedex. I should have read it. Well it won't happen again. This is the tracking number[protected].
Dec 25, 2016
Updated by Nilam-786 Consignment was booked yesterday, i. e. 14th july 2016, from there almora office to new delhi.
Consignment yet to be registered on tracker. on enquiring from the local office i have been informed that left almora for haldwani and will be on tracker today evening at 6 pm by mr. vijay joshi, the owner of franchise. on enquiring at haldwani i found yet to be reached.
I also contacted dtdc office delhi and i have been informed that they can not help till it is on tracker. i have to contact the local office.
Dtdc plus ir next day delivery.
How to find my consignment i wonder.
Tel no of local vijay joshi
[protected]
Haldwai office
[protected]
Nalin k pande
Dec 25, 2016
Updated by Nilam-786 Dtdc Courier Kakkanad — No door delivery service regardless of the extra money paid for the service.
1 Review
Aj ajitht on Nov 18, 2016 Submit a Complaint
18-Nov-2016
DTDC CN No: Z08190865
I was forced to reach out DTDC kakkanad office for collection of a shipment regardless of the extra money I have paid out for door delivery service.
The lame statement DTDC Kakkanad made was that the delivery address is inside CSEZ compound and they are not allowed to enter the campus. Well, I had asked them to ring me once while they are at the gate of CSEZ compound. However the reply was hard to digest -"The delivery boy does not carry a office mobile and they can't afford on making a call from their personal mobile." Is it so?
Is it the duty of addressed person to collect the shipment from DTDC office? Please clarify . If so why should we pay for door delivery services?
This concern had been raised by colleagues and friends too. Kindly take the steps needed ensure that this doesn't happen again and people really get the services for which they pay
Dec 25, 2016
Updated by Nilam-786 I have ordered one american hollister Men polo T-Shirt (red) and paid online for the same on dtd. 04.04.2014. but till date I have not received the product . at the site of Dtdc courier the The product is in bhilwara but no one is taking reponsibility of the product neither Dtdc courier nor 100 bestbuy . I have called many a time to both of them and put up the mailalso but they are not responding. product consignement no. is B09177575.
Kindly help me out.
Thanking you
Regards
Saroj Bijarnia
Dec 25, 2016
Updated by Nilam-786 I had ordered the below items from 24sevenIndia.com an online retail agency. They did not execute the order for 2 weeks. After follow up they gave an excuse that mobile number was not provided which was not the case. After providing that its been 2 weeks I have still not got the consignment. It is being told to me that they have delivered the product to somebody by name Priyanka. There is nobody by name in my house. Also they cannot provide the phone number of the person who received the item nor they can confirm what is the relationship. How irresponsible of them to give it to a person when the consignment is in my name Abhishek Saha LPG Gas Hose (1.5mtr) + Gas Lighter Quantum USB 4 Port Hub High Speed Connect upto 127 Devices in Series I would appreciate if either the consignment with the products or the money is refunded
Dec 25, 2016
Updated by Nilam-786 Hello Sir / Madam I placed orders on jabong.com one on 12th October and second one on 13th October and they send me an e-mail that said, products will be delivered by 23rd and 26th oct respectively b'coz of diwali rush. It is been more than 15 Days and there are no chances of getting product delivered today or tomorrow. I would like jabong and dtdc to pay me reimbursement of 50 Rupee per day for the days delayed by the said delivery date. And they are also keep sending me an email that we are sorry to inform you about delay in delivery. I Think it should be compulsory for every website to reimburse buyers for delay in delivery. I would also like to file comlaint against DTDC courier for such a horrible logistic service and jabong for choosing such a horrible logistic partner. I Think Blue dart and e kart are better courier partner than the dtdc. Thank You, Hitesh Makwana [protected]
Today on 26.12.2016, WHEN I TRACK MY COURIER I came to know that the courier is delivered to other person..
It is very sad and highly objectionable. It was most urgent so that the item was booked under DTDC Express Limited.
Worst service of DTDC which delivered the courier without any notification to other person or consuming it itself..
Kindly refund the money of 5000 Rs worth ed item asap.