Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated May 16, 2024
Complaints 11615
Resolved
1310
Unresolved
10305
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 414

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neon Hair and Beauty
from Gurgaon, Haryana
Report
Copy

Consignment no Z00981354

Address:122002

Hi,

I had sent a gift parcel on 26th October through DTDC from Gurgaon Sector 46 branch. That parcel contains goods worth rs.4000. The consignment no. is Z00981354. It has not reached the destiny. On your website, it is showing as returned. I have been following up with contact person [protected]@[protected] for this parcel since 29th. But it seems he is just passing his time by giving some lame excuses. I have not received the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Priya 324
from Delhi, Delhi
Report
Copy

Parcel isn't delivered. And now is missing

Address:South West Delhi, Delhi, 110075

I booked a gift packet for my fiancee on 26 Nov on prime time service and still delivered to him I asked Dtdc agent to give me return they r only giving excuses and the parcel is missing !!! I want immediate solution, , , and the behavior is very irresponsible not giving statsifying answer only making fake excuses kindly solve my prblm immediately very bad response till now and never book any parcel from ur company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DeepSandhu
Report
Copy

1 out 3 products missing

Address:382330
Website:Dtdc

Dear Responsible person,

Complaint against DTDC lost of Material (AWB.no.Z[protected]

This is to inform that yesterday I have received a courier from Phagwada (Punjab). When Package opened and found one qty of ladies suit received short. From phagwada dispatched Total qty of ladies suits are 03(three) but received/ found only two suits instead of three ladies suits. As per consignment weight of the package was...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayan Kumar Nanda
from Bhubaneshwar, Odisha
Report
Copy

Pod of my delivered parcel bearing consignment no.K90048907 dated 15/10/2016

Address:Puri, Odisha, 752003

Sir, on 15/10/2016 i had booked one parcel bearing Consignment NO.K90048907 Addressed TO SAREE MALL, 3011, NEW SARDAR TRADE MARKET, 5TH FLOOR, BLOCK NO.33 TO 43, PUNAKUMBHARIYA ROAD, SURAT-395010, GUJRAT, INDIA. But till date the parcel has been delivered as noticed from online tracking. but the receiver has not received. So i am very much in need of the POD of my parcel for further necessary action which is being refused by the courier agent.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
northern seafarer
from Noida, Uttar Pradesh
Report
Copy

Product lost

Address:Agra, Uttar Pradesh, 283105

We are truly disappointed. It was an imp document, last week of Oct it had been courier to Kunnur. On receipt they written kanpur rather than kunnur. when i tracked last status it was showing of 1st nov its at banglore hub, n then to till now couldnt get the status of the document, where it is. it was treuly an imp document misplaced because of DTDC.

Kindly Do needful ASAP. Want my document back or to get delivered to right...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shitangshu Gupta
from Kolkata, West Bengal
Report
Copy

Company is unable to provide proof of delivery

Address:Mumbai City, Maharashtra, 400063
Website:www.dtdc.in

Company is unable to provide proof of delivery. Courier was sent 2 months back.i have been following up with them for more than 1 month now. But no response from the company. The consignee is saying that they have not received the courier. I am so helpless i do not know what to do. Case no. #03595621 is my complaint id. Even though the website is showing that the item has been delivered but it has not. That is why they are unable to provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aarti Kharbas
from Pune, Maharashtra
Report
Copy

Shipment undelivered

Address:411026
Website:dtdc courier and cargo

This is the worst courier service I have ever seen. I have opted for DTDC Plus service because o[censored]rgency of the courier to be delivered. on 02/11/2016 consignment number (V[protected] I had gone to the bhosari office near landewadi. the staff has informed me that if i opt for dtdc plus the shipment will be delivered in two days that is on 04/11/2016. Today is 06/11/2016 and still the courier hasn't been delivered. when i called their office...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karthik617
from Chennai, Tamil Nadu
Report
Copy

Parcel Not Delivered

Address:Chennai, Tamil Nadu, 600063

I would like to register a compliant reg the delivery of the parcel which I have couriered through DTDC. The status of my consignment # C70284178 shows that the parcel is not delivered due to Wrong/Incorrect address. I have provided the correct address and also a valid mobile number. The recipient did not even receive a phone call. If they feel that the address is not correct then they should have called to the provided number and verified...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aadya Singh
from Mumbai, Maharashtra
Report
Copy

Damaged delivery

Address:831001
Website:DTDC

I have received a courier that has been damaged very badly [LED SAMSUNG TV] . Very upset to see my TV broken . I am shocked to see this kind of service. This was not a satisfied delivery. That TV cost Rs.30, 000, all my money is wasted. Rs.1, 500 was paid to courier office for a safe delivery. I want all my money back, anyhow or i will charge an FIR as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Honda Access
from Neyyattinkara, Kerala
Report
Copy

Bad Customer service from DTDC ,Cochin

Address:Ernakulam, Kerala, 682025

Myself Sreedut from Vision Honda ( Honda Car Dealer) Accessories department.
2 days[protected] back our consignment is send to our Pathanamthitta Sales through DTDC Courier . Till the date part is not reached at pathanamthitta. So today morning[protected] i just make a call to DTDC Cochin mobile number, ([protected]) and a lady attend my call. When start the conversation, she switched off her mobile number and so many times i will try...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thiruvananthapuram, Kerala, 695032
Website:www.dtdccouriertracking.in

This order reached the destination (TRIVANDRUM ) on 20th OCT 2016, and even after 2 weeks I am still waiting to get this delivery at home. On 3rd, NOV 2016 your website tracker mentioned 'Delivered' !!!

Is this some kind of joke ?
Whom did you deliver this package ?
What's actually happening in your courier office ?

Pathetic would be way less to describe your service, better name it Horrific. If...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
daya shanker srivastava
from Noida, Uttar Pradesh
Report
Copy

Docket not deliver dt-04-11-2016 booking dt-13-10-16

Address:Jaipur, Rajasthan, 302017
Website:dtdc

I am book a docket (ta bill supporting )my monthly expense. docket book by dtdc authoriesd agent mr. pankaj malviya nagar sector-1 jaipur, [protected]/

my docket no-z02547119.

agent said i am not responsible who is responsible.my big financial loos

beacuse ta bill supporting not deliver.without supporting bill my expense not clear.
thanks
from
daya shanker

dt[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit kainth
from Mumbai, Maharashtra
Report
Copy

Consignment not delivered in 4 weeks time

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:dtdc.in

Dear Team
i have sent a courier through the DTDC services on 6th October
which is still not delivered once i checked the information with the consignment no it says reciver is shifted which is not possible i am in touch with the person
& moreover its still not back at origin, kindly give me an right update its been almost 4 weeks i have sent this letter from noida sector 127 to sector 5 noida only

Z04848251br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mehra arun
from Mumbai, Maharashtra
Report
Copy

Non receipt of return parcel

Address:Mumbai City, Maharashtra, 400001
Website:DTDC Courier

Tracking number D29811085 dated 13th july 2016

A parcel was booked from Bhiwandi pin no 421302 to rajkot pin no 360110 on 13th July 2016 - receiving party Suzlon ltd - Mr Amit - [protected]

value of parcel 2, 72, 700.00

we are informed now that DTDC does not have a service in that area hence parcel could not be delivered

then why did DTDC in the first place take the booking from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560068
Website:www.DTDC.com

Http://dtdc.com/tracking/A35833237

This is tracking site for my courier. This courier is from Surat and already returned once for not delivering at destination. The courier company claims to have come for delivery. These guys never came.

Now again we have tried but again these guys havent yet come. No customer support, they never pickup calls.

They have my number but i am affraid they will not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shrikant Dasari
from Gurgaon, Haryana
Report
Copy

Shipment undelivered

Address:Thane, Maharashtra, 421503
Website:www.dtdc.in

I did a courier on 20 Oct from Navi Mumbai to thane(it's an intercity courier) but even after 15 days it's not been delivered and status is showing my parcel is in Srinagar city(Jammu and Kashmir State)
I complaint many time but nothing has been done till date, I tried corporate office number but both numbers are unanswered.
I have never seen such an irresponsible response from a courier company like DTDC
Please help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abhineetd20
from Chennai, Tamil Nadu
Report
Copy

Courier not delivered yet.

Address:Khordha, Odisha, 751024
Website:www.dtdc.in

I have sent a courier from patia, bhubaneswar to bangalore-560066 having consignment number - k89360355 on 25th october 2016 and it promised me to deliver within 3-4 days but till today, 3rd november 2016, it has not been delivered. firstly, it was to reach bangalore, but it reached panjim, goa on 29th october 2016. then i called several times to them, then it was shipped from there, but it is yet to be delivered. kindly take proper action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish78997
from Chennai, Tamil Nadu
Report
Copy

Courier parcel lost

Address:Gurgaon, Haryana, 122001
Website:dtdc.in

I have booked 1 pkt for courier to noida from gurgaon (Sector 31- dtdc branch) with docket no - z94452880, which is having commercial/ confidential documents of my company.
Losted by dtdc courier service.

I have follow many times to dtdc but no response for my packet.

Called many times to dtdc customer care - not picking/ not response from my call or complaints....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Raghuvanshi
from New Delhi, Delhi
Report
Copy

Not delivered my package for more than 1 week.

Address:New Delhi, Delhi, 110017
Website:www.allpointsolution.com

Hi,

I have sent 1 courier dated 24th Oct to your Saket, New delhi Branch mobile no [protected]. they have given my packet on 26th Oct to there Gurgaon counter part and there mobile no is [protected]. after asking why he has not deliver my courier till 2nd November he replied our office is closed from 26th Oct to 1 November for Closing, i dont know when closing shift from March to November ? in 2nd line he told me they have found...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gunturu
from Visakhapatnam, Andhra Pradesh
Report
Copy

Non delivery of consignment H68932905

Address:530011
Website:www.dtdc.in

I have sent a letter from Visakhapatnam to Chennai on 22/10.2016 and the same reached Guindy office of DTDC on 24/10.2016. The article has not been delivered on any intimation made regarding the same though cell numbers of both the sender and receiver is given. I have lodged a complaint by mail with customer support team on 31/10/2016 and by phone with the local office of DTDC....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy