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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 415

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J
jayaprakash rajan
from Bengaluru, Karnataka
Dec 1, 2016
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Address: 682504

Consignment number D[protected] which is send from Pune to Cochin
(Emergency spare for generator) is still lying at chennai hub for the last 5 days., reason unknown. Please deliver the cargo immediatly. Due to this we are suffering and facing huge losses.This is totally unacceptable and not expected from a reputed organisation like DTDC.
Your immediat action will be appreciated.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    nitya271985
    from Bengaluru, Karnataka
    Nov 29, 2016
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    Address: Bangalore, Karnataka, 560082

    Hi,

    I have sended Mi Note 3 new mobile to my native Address as mentioned below,
    Ashwini Prakash, H.no:217, Opposite bus depot no:3, Vidya nagar, Gulbarga, Pin code-585103, Karnataka, India

    Mobile number-[protected].
    Tracking number-B38976559.

    While tracking, it is showing the product is delivered to the mentioned address, but when we opened the box, Mobile handset was missing from the box.
    Kindly help us to get the product back to us on the below mentioned address.

    Thanks and regards
    Kruthik kumar
    #719/A, 4th floor, JK Tower
    46th cross, Jayanagar 8th block
    Mobile-[protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      V
      Vovo94
      from Agra, Uttar Pradesh
      Nov 29, 2016
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      Address: Mathura, Uttar Pradesh, 281003
      Website: DTDC.com

      What kind of sick joke are they playing on the costumers.i ordered and item online which was to be delivered from DTDC and it over 2 freaking weeks that I haven't got my item when I contacted the seller they informed me that DTDC has given false info saying that they have delivered my item when I didn't even get a single phone call or any attempt to deliver my item and whenever I call the helpline number no one answers and just hangs up after a minute! Pathetic costumer service.dtdc are liers and thieves!
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Nov 29, 2016
      Updated by Vovo94
      My tracking number is Z05150409 I have already send many emails to the DTDC courier but of no use!they won't even response only auto generated emails.
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        D
        DrVivek Manohar
        from Hyderabad, Telangana
        Nov 27, 2016
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        Im vivek... i have sent an envelope with important documents through dtdc from khammam, telangana on 23 rd of november to hadapsar Pune... online tracking shows it got delivered on 25 th... but it has not been delivered till the current date... whats wrong with DTDC... How Can a reputed courier n cargo service act so irresposible... what is the solution for this...
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Sir, courier bearing the no.H70115221 on 18.11.16 so far not reached the destination on 22.11.16. Take immediate action to reach courier to GMRIT / Rajam. THANK YOU.
        Very poor service my item not recieved with in 100km distance that is from noida to rewari haryana my CN:Z06130410. I send a mail to customer care but no response recieved from DTDC.

        MAHEEP SINGH
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          B
          Baidyanath Bhaduri
          from Digboi, Assam
          Nov 27, 2016
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          Website: www.dtdc

          I SENT CLOTHS FROM BURDWAN CHURCH GATEDTDC EXPRESS LIMITED ON 19/11/2016 TOMY SON ANIKET BHADURI VIDE CONSIGNMENT NO-D31521349 WHICH WAS SCHEDULED TO REACH MOHAN NAGAR, GHAZIABAD, FLAT NO A109, PIN CODE NO-201007, U.P WITHIN SEVEN DAYS BUT TILL NOW IT HAS NOT BEEN DELIVERED.THERE IS URGENT NEED AND AS SUCH PREFERRED DTDC SERVICE, IF SUCH DELAY IS CAUSED HOW CAN I RELY ON DTDC.PLEASE INFORM ME THE ACTION TAKEN.MY NAME IS B.N BHADURI, ADDITIONAL DISTRICT JUDGE 2ND COURT, BURDWAN, WST BENGAL. PHONE NO -[protected] AND Email i.d bnbhaduri1958 @gmail.com.expect early action and delivery with further delay& feed back over phone or by e mail.thanking you in anticipation.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I have sent a phone which I bought from Ebay, back to the Seller. But the seller is saying he did not receive the item. But when I tracked the consignment number, it says the item is succesfully delivered. I want to know what happened in between.

          Consignment number is V32562558.

          Non delivery - Comment #2607726 - Image #0
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            P
            Pooja Agarwal More
            from Bhubaneshwar, Odisha
            Nov 26, 2016
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            Address: 760001
            Website: [email protected]

            A parcel in the name of me ''Pooja More'' was registered on date 22.10.16 from panipat with consignment no. Z06574617. It was ought to reach berhampur by 27th october. but was by mistake forwarded to chennai instead. n reached berhampur on 3rd november that too after complaining about it in berhampur branch. and as i was out of station n the parcel delivery was too late so i told the person concerned over phone to return it.
            but the thing now is that it havent reached the origin yet. neither the office staff of Berhampur (Orissa) branch are responding to our complaint. rather they are just yelling on us when asked about it. and according to a staff member the parcel is still there in the berhampur branch only. The Panipat(Haryana) branch concerned person Mr. Ravi is also not at all responding to our calls or msgs. I am very much dissapointed frm your courier service. one more parcel of mine Z03507447 which was booked on 18th october 2016 has also not reached its destination cuttack yet n it cannot b tracked even. I am suffering a loss of Rs.2500 due to this negligence of your staff.
            I request you to plz look into the matter and solve my problem
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Nishkarsh magotra
              from Mohali, Punjab
              Nov 26, 2016
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              Address: Ambala, Haryana, 133001

              I sent a courier back to flipkart seller as a return order via dtdc cargo. The product is not recieved to the consignee. I tried to contact dtdc customer care for providing me the proof of delivery with signature of the consignee and the adress mentioned. I sent several mails but they didn't responded well. I even tried calling them but they always keep my call on hold
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Hi
              My Shipment number F09866076 has been booked for Delivery as on 22nd November from Vijyanagar Delhi and as per the tracking history same is out for delivery since 24th November nut not yet recieved.
              Please contact me on +91-[protected] on urgent basis.

              Courier not delivered to the consignee - Comment #2607755 - Image #0
              I am opender singh.i was working in sun pharma.sunpharma sent me a courier having very important document.they have sent the courier having docket no.M39524415.but dtdc didnot sent it till yet.even after complaining they didnot reply.i am having complaint no. 03836810.

              please look into this.
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                A
                alwin96
                from Jamnagar, Gujarat
                Nov 25, 2016
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                I purchased some medicine from a site & they shipped it through DTDC it was shipped by them on 18th nov, it reached raipur on 20th nov & suddenly on 24th nov even without trying to deliver the shipment DTDC returned it. My waybill no is Z02788731. Dtdc showed that it was out for delivery. And after some time the showed that the shipment is being returned.
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                I Booked parcel at Sangareddy branch on 21 Nov 16. Consignment No.H57136451.
                Item booked to deliver at Allahabad UP, But item delivered to wrong address in Hyderabad. I put a mail regarding this to customerssupport. But no reply from DTDC. Pleade DO NEEDFUL.

                Returned Parcel Without even trying to deliver. - Comment #2606099 - Image #0
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                  K
                  Kondapalli Nithish Kumar
                  from Hyderabad, Telangana
                  Nov 24, 2016
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                  Address: 501401

                  Hai sir, iam nithish kumar. I couriered a product on november 9 th, 2016. Tracking num-h57497670. He gave me a trcking number. I have to send the product to chindawara. Iam tracking my order. The product sent to chindawar. But it is in chindawara. When i track the order is in transit. But the product is at at destination. So, please send the details when the product will be delivered.in how many days the product will be delivered.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    D
                    Deepak Thongam
                    from Chennai, Tamil Nadu
                    Nov 23, 2016
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                    Address: Bangalore, Karnataka, 560078

                    I have sent a parcel from dtdc sharaki branch bangalore on october 26 to imphal but till now i didnt recieve it and after waiting for a long time i was informed that it is returning to the sender and after waiting for a week again they are telling me my parcel has been lost. When i ask for refund they are asking to come tomorrow and here tomorrow never dies. I have exhausted going again and again and wasting my time.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Koduri LAKSHMI TULASI
                      from Ongole, Andhra Pradesh
                      Nov 23, 2016
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                      Address: Prakasam, Andhra Pradesh, 523187
                      Website: Dtdc.com

                      I buyer medicen in online shopping.they booked them in dtdc service.the receipt number isB36795144.i tracked the I'd and I saw that it is out delivery on 18th.but still I didn't got that parcel.i make the call for the person who is managing dtdc service in our region.he is not responding.iam facing this for 5th time.here in vetapalem, Prakasam district the service is not good.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Hi, am mohan rai. Actually hav a document from Assam but it was reached bangalore two day back but I din't received DTDC courier & my POD no- K92097452 so please I request kindly do the needfull.
                      A courier/ parcel containing Deepheat Pain Balm was sent from Mumbai through DTDC Corier service with way bill no. M39967391 in the end of September 2015.

                      Track record shows that the consignment was delivered in the first week of October 2015.

                      Bot I did not get the consignment yet or did not get any call from them to my mobile [protected]
                      My courier no Z05277780 sent on 14/11/16 by dtdc and its still moving .I have send my courier to Lucknow but its by asking to customers care they said its in Delhi
                      I want my courier on my right address as soon as possible
                      Thank you
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                        K
                        Kumar Bimal
                        from Bongaigaon, Assam
                        Nov 23, 2016
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                        Address: Patna, Bihar, 800004
                        Website: www.dtdc.com

                        Sir, I was posted an urgent courier from DTDC Naharlagun, Arunachal Pradesh on 18/11/2016.My consignment No is K92038079. This courier was to delivered on 22/11/16 to Miss Binita Kumari, Shashi Place, flat No 501 (A), 5th floor, Nala road Rajendra nagar Patna, but the same is not received till date. I could not traced the exact location.
                        Please solve my problems .
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          from Surat, Gujarat
                          Nov 23, 2016
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                          Address: Khammam, Andhra Pradesh, 507003

                          Muje mera courier chaea aaj ka aaj Vrna me complete krunga A35852384 ye [protected]Mene surat se Khammam ko courier bheja tha vo courier kholke uske andar se ek box nikal diya pin cod galt honese vo courier mangluru gya tha 3 day manglur pra rha fir mene complete kiya to vhase forward kiya Khammam ( AP ) uske andar ka ek box gayb hai vo muje chaea kus bhi kro varna police stesan me complete krta hu muje aaj ka aaj uska ditel chaea dtdc plus me Dala 500 ru deke aur vo bhi 8 day Lgaya aur usmese bhi chori ki aapke stop ne ye mera nambar muje aaj ka aaj ditele chaea [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Nov 23, 2016
                          Updated by [email protected]
                          Surat Gujarat 395010
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                            guru2222
                            from Mumbai, Maharashtra
                            Nov 22, 2016
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                            Address: Mumbai City, Maharashtra, 400701
                            Website: Dtdc.in

                            The worst delivery service i have ever experienced, took 4days to deliver from Ghansoli to Andheri (22km), All 4days were business days.

                            I went to their office to recall the parcel on 3rd day as concerned person is no longer available on that address, but still they delivered the parcel to wrong person on 4th day.

                            Now they are asking me to pay to recall the parcel. No guarantee if it will be returned.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            My friend courier to me from Vizag to Bangalore. I have checked online status and it says continious door lock. Even courier guy not contacted me over phone. and they wrote by sitting from their office. The worst ever courier facility ever I have seen. Please request you do not use this service, they are just eating money.

                            Parcel delivered to wrong person and not returning it - Comment #2604555 - Image #0
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                              A
                              amit.dhingra Dhingra
                              from Gurgaon, Haryana
                              Nov 22, 2016
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                              Address: 122008
                              Website: dtdc.com

                              Our parcel was sent from Hyderabad on 9th November. It is never delivered till date. Your people have misplaced or misappropriated the parcel.

                              Can you please check on this and reply immediately. Your team has reported “DELIVERY DONE” to the sender. This is BAD.

                              THE DETAILS ARE

                              - Order from Amazon customer Aastha : (Order:[protected]
                              - DTDC AWB NO : H56771758
                              - SHIP DATE : November 9, 2016

                              CAN YOU PLEASE REPLY IMMEDIATELY.
                              Amit dhingra
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Balachandrudu Pathapati
                                from Noida, Uttar Pradesh
                                Nov 22, 2016
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                                Address: Mumbai City, Maharashtra, 400005
                                Website: www.dtdc.in

                                Hi Sir,
                                I had booked my courier on 5th November with docket no H68918726 to Mumbai,
                                the shipment was delivered as per dtdc team, but it was not delivered by them to Given address, there is no proof that the document was delivered, I asked for returning my document or proof of delivery, I was not getting proper response from delivering team, Customer Care persons, please try to get Documents my back .

                                I logged with Customer Care, but no proper response Case no : 03803273
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Narmadha Lenin Chakravarthy
                                  from Sivagiri, Tamil Nadu
                                  Nov 21, 2016
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                                  Address: Salem, Tamil Nadu, 632005

                                  In 17th nov we send a courier in dtdc awb no. C71607981.. To vellore, ranipet
                                  To day 21.11.16 4days over... Still it is not yet delivered and not even a single referebce call from your office.. Is this a courier service.. Very worst courier i jave ever seen...
                                  Jusy reply me will i get my parcel today.. Or shall go to court regarding this.. Because this mafe a big issue.. I an claim againt you..
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Docket no B37818489 has not received the courier as per ur customer service executives they said that the docket has been delivered but I have neither received a docket nor a call.

                                  I raised a complaint with the complaint no 03776207, but with negligence and improper investigation ur executives have closed the complaint.

                                  Hope you do it
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                                    sreeja02
                                    from Kunnamangalam, Kerala
                                    Nov 20, 2016
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                                    Address: Thiruvananthapuram, Kerala, 695035

                                    Hi.. On october last my husband shipped a consignmnent to me. Consignmnent no is m41130090. He shipped it from bombay to me at trivandrum kerala. But the kerala vanchiyoor dtdc service office after receiving the consignmnet shipped it back because i didnot attend their call. But no such call came to me. And they returned it on very same day. When i tracked it i found out and i went to their office and they were like not at all bothered. After a long fight they agreedto ship it back and return to me but that was very painful. One member from there abused me and after one day only i. E he made me say sorry to me, he returned it back. What is this?
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    My Consignment No . D28541865 was suppose to get delivered on 8th Nov till date not delivered not i am getting any satisfactory reply. None of the customer service numbers are answering call. It is in transit since 8th Nov it has not moved from that place. Request you to address the issue ASAP .
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                                      PRASAD KANDUBOTHU
                                      from Hyderabad, Telangana
                                      Nov 19, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500018

                                      I given courier to dtdc moosapet branch on 5 nov to deliver to vijayawada, but it was not delivered and did not return to me yet[protected]. I had called them, they are saying that this branch does not have your parcel, plz call to that particular branch. All are repeatig the same dialogue again and again. Plz make my courier get back to my all.
                                      H55956623 it is tracking no.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Shivshankar Sah
                                        from Moirang, Manipur
                                        Nov 18, 2016
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                                        Address: 841301

                                        Dear sir,

                                        I am k. K. Roy, an employee of emc limited place of posting at chapra, bihar and my complain is that on the 15th nov-16 one parcel vide bearing your consignment no. Z01456612 picked up from our emc delhi address on 8th nov-16 for delivery to our chapra address (As the address is attached in the packet) and on the 16th nov-16 it's shows the status as delivered at chapra on 16th nov-16.

                                        But i am the actual receiver of the consignment and for this i am writing this complaint as because never i have received this consignment or any body of my office staffs from dtdc chapra branch and for which i most afraid because the consignment bearing few numbers of blank cheque (S) of my company.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        I had couriered a package from bangalore to mumbai scheduled to reach on monday 14th. The package did not reach and also it is damaged inspite of fragile marking on it. This is not expected from the THE PREFERRED COURIER COMPANY.
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