DTDC Courier & Cargo Complaints & Reviews

Hello sir,

1) cn no: p37789110
2) cn no: p37789109

As above mention consignments i had send via below mention courier on dated 12 aug'16 but both consignments not been delivered yet actual delivery date committed by him on 13 aug'16.

Regarding second consignment i got call on 17 aug'16 ([protected]) & executive told me, we will not delivering consignment on your address if you want delivery visit their office & distance between is 50 km.

Both consignments are rakhees & sending purpose was rakshabadhan but both consignments has not delivered yet so why playing with customer's emotion from dtdc.

Send from branch add: dtdc courier & cargo ltd.
Pf871 cannaught place aurangabad. Mob - [protected]

Please help me about what should i do?

Kindly resolve my problem on high priority.

Regards,
Siddharth wankhede
Cell no - [protected]
Aurangabad

Dear Sir,

Tracking No.: M38516025

I have booked my rakhi on date 11.08.2016 from Bhayander-east to Bissau-331027 but courier still not delivered and courier team not responding on below numners :

[protected]
[protected]
[protected]

Please look into is on top priority.

Best regards,
Ashok Saini
+91+[protected]

Still My Parcel not delivered to person
Consignment No. Z86534115.
I booked it on 9th Aug.-16 but still it is in Transit.
Pl. deliver it URGENT"
Consignee Add.- Mr. Anton Dsouza
M/s Orione Hydraulics Pvt. Ltd.
Sy. No. 28/3, Bamanwadi Village Road, Navage, Belgaum-590018, Karnataka(India)

I parceled 2 products on 16/8/16. Via dtdc couriers with extra courier charges for faster delivery. Amount rs 230 for each. Regular delivery cost was rs 90. Inspite of this, product not yet delivered. Tracking is :v32241670 and v32241671. Wen contacted no proper reply given. Kindly help in this to take action against courier services for making false promise.

On tuesday evening courier is booked from tadepalligudem to hyderabad. It reached hyderabad hub at 10:33, from hub it forwarded to facility at 2:47. But till now i e., thursday morning 11:00 i didn't get it & when i called to dtdc kothaguda branch they are talking very irresponsibly & they don't even have patience to answer calls
H67603945 tracking id

This courier company takes more than a week to deliver couriers between cities that are like 1000 km apart. Adding on to the worst service the customer service people here never pick up the calls neither they reply to mails.
Biggest mistake of life.
It would have been better if i would have gone for indian post. Bad company and bad services. I hope i could go to court to pull them into it for cheating customers.

Dear sir,
My name is rashmi dwivedi. I have sent one consignment (Rakhi) on[protected] from dtdc courier (B-36 g. F, jawahar park devli, new delhi-110062) to my bhabhi having address (Flat103, plot135, gyankhand2, indirapuram, 201014, ghaziabad, uttarpradesh). But till now no consignment has been delivered.
Complain mental harsh case with 5 lakh of penalty....

Myself Sonika Kapoor, my consignment has not been delivered yet and company is not responding to my query.
CN No: Z94719639

This is the worlds most third class and pathetic courier service.
Most useless customer care, no one picks up the call, no reply to any emails, website does not work, nothing works in this third grade third class company...

Better send your courier via speed post rather than this utter courier
What a pathetic, useless, unresponsive, unprofessional bunch of f00ls are running this company...
Courier has been sent from warangal and patna on 9th august 2016 but till now i have not received a single call. I was trying to call them but no one pick the call. I tried to contact through mail but i have not received the reply.

Pathethic

Hi team,

I have send one product which contains 2 watch and when it was received it only have one watch in it and the box was also broken. I have send this courier from delhi to gurgaon on 16th august and it reach to its destination on 17th august.

Dtdc people are only giving me different different number but no conclusion

I want an answer for this.

Awp/shipment number:z94688870

Take immediate action for this.

Thank you

I am varun singh my friend send me parcel which carries a shoes on 9th august 2016 in tower 1, amrapali grand zeta, greater noida. On 11th august i have called noida phase 2 dtdc office [protected] and [protected] to mr. Manoj and they said we dont deliever in your area and ask me to come in alpha 1 commrcial belt on 12th august at noon. On that day i have been waiting whole day and person came up with wrong parcel. Again they said sorry and ask me to come next day. On 13th when i called them they they have returned the packet to delhi and ask me to wait untill tuesday as they requestd delhi area to send parcel again. Now on tuesday 16th august they ask me to call on on 17th and now on 17th mr sandeep or sanjeev no. [protected] he abuse me and neglect to give any information regarding my parcel. The shock factor is no dtdc customer phone working properly. My complaint on august 12th case no 02869156 but still no reply from them.

I was promised that my consignment number h54751721 will be delivered by 16th august evening or max by 17th august, however the site shows it has not reached location by 17th august. This is highly unprofessional level of laziness by dtdc. Please do not fool people by false committment and ensure that you deliver on time. Please call me on my mobile number [protected] asap to update the status

U guyz did nt recv my call.. I am pissed off!!! Ur service... So disgusting!!!... My friend send my product from ambala on 9th aug.. Nd today 17th aug.. Where iz my product.. I called hyderabads all dtdc branch.. No 1 is responding!!! I wnt my products at any cost..??!! Trackng no z97889315

This is the worlds most third class and pathetic courier service.
Most useless customer care, no one picks up the call, no reply to any emails, website does not work, nothing works in this third grade third class company...

Better send ur courier via pigeon rather than this utter courier
What a pathetic, useless, unresponsive, unprofessional bunch of f00ls are running this company

Shipment#d29017951 is undelivered from last 16 days.
I sent it from uppal hyderabad to bhopal on 30-jul-2016 and it was supposed to be delivered within 5 days.
I am in constant conversation with dtdc staff who says give us more time.
No one in the dtdc is stating which date the shipment will be delivered.

I request you to please help me solving the problem, please.

Regards
Ajeet

Rakhi sent through dtdc from chiranjiv vihar, ghaziabad to gurgaon on august 8, 2016 has not been delivered even after 8 days. All contact numbers are busy to answer. After paying rs75/- for a letter, there is no responsibility of the company. Either the letter be delivered by today evening or refund money.

No future transaction with you. Poor customer service.

Dtdc service has delivered my consignment to wrong address and they are not taking any steps to find my consignment where it is delivered. I have been making calls yet no answer. I have also logged the complaint 2895738.
It contains the companies data of around million of RS. I have courier from Nagpur to Mumbai.company is located in banglore

My relatives courier a wedding card from delhi on 03rd aug 2016 but it is not delivered till 16th of aug, 2016, but actually it received at mandi dabwali distt. Sirsa on 5th august, 2016 that is shown by your website (http://dtdc.in/tracking/tracking_results.asp)
Please refer attached image for the status of courier.

Please take hard actions against your distributor at mandi dabwali. Please do the needful as early as possible. I am waiting a response from your side. Please update the actions taken by you.

Thank you so much in advance.

Dear, customer care.
I would like to make a complaint about my parcel which was sent from mumbai on the 30th of july 2016 consignment no. m38871087 be receive in varanasi (uttar pradesh). but till today i. e 15th of aug i still haven't received my parcel. when i went to dtddt varanasi mahmoorganj branch to enquire, the staff were very impolite n un co-operative. i would like to know where is my parcel and when will i receive it, it has my very much valuable things inside. so kindly help me with this issue. tracking stutas show the out for delevery

Dear, customer care.
I would like to make a complaint about my parcel which was sent from chennai on the 13th of July 2016 consignment no. C68870880 to be receive in imphal (Manipur). But till today i.e 14th of Aug I still haven't received my parcel. When I went to dtdc imphal main branch to enquire, the staff were very impolite n un co-operative. I would like to know where is my parcel and when will i receive it, It has my very much valuable things inside. So kindly help me with this issue.