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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 449

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R
rudresh m
from Ahmedabad, Gujarat
Mar 3, 2016
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3 Days before only my shipment came to Bangalore but still it not delivered...no response from customer care service ...it is very worst service my complaint no is 01640290...and my shipment airway bill no is Z87513489..
DTDC Courier & Cargo customer support has been notified about the posted complaint.
very worst service from customer care side
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    A
    Ayyaz Patel Latur
    from Mumbai, Maharashtra
    Mar 3, 2016
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    Address: Latur, Maharashtra, 413512

    I have couriered parcel to chitrakoot-karvi (U.P)
    On Sunday February 21 from latur
    The shipment number is P35651296
    but till today it not deliver to customer
    Please resolve my complaint
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      D
      Darshankingle
      from Mumbai, Maharashtra
      Mar 2, 2016
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      Address: Davanagere, Karnataka, 577003

      My friend sent some important books and when I'm in college someone took those stuff and wrote my name n that log. Now that delivery guy is telling that he delivered in apartment and here they are telling. We haven't received any courier.
      O never expected this from dtdc
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        sumandutta76
        from Kolkata, West Bengal
        Mar 2, 2016
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        Address: 700122

        Ref: DTDC Case No#01627557, against Consignment number D26627268

        Dear Official,

        With reference to the above information and subsequent mail dated 27.02.16 & 01.03.16 to DTDC against delivery of the consignment vide above said C/N No.But DTDC has clearly informed that the shipment was returned on 24.02.16 due to ‘RECEIVER NOT AVAILABLE’.We are not able to understand that the Consignment had to deliver to TRF Limited at DVC-Raghunathpur Plant. Dist: Purulia, West Bengal.Material entry always been taken care by CISF. So, such statement ‘RECEIVER NOT AVAILABLE’ is not believable at all. Rather we say your delivery person did not tried to deliver the material at DVC Plant and DTDC has provided false information.

        Now they are telling material reached at Delhi from Asansol.

        Please do the needful to get this material on door delivery basis.

        Thanking you,

        Yours truly,

        Suman Dutta
        M:[protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Subrata Kr Dey
          from Ahmedabad, Gujarat
          Mar 2, 2016
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          Address: Bankura, West Bengal, 722122

          Dear sir,
          i have taken courier service dtdc from bishnupur 722122 to Bangalore .
          i received the material damage condition
          my doc no *D25606757*

          PL. HELP FOR DAMAGE MATERIAL

          NAME SUBRAT KR DEY
          PH NO [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            skylab
            Mar 2, 2016
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            Address: Pune, Maharashtra, 411041
            Website: consumerscomplaints.in

            On date of 24-2-16. near about 3pm. I placed a courier of fyber frame of handmade sketch with glass. that time the man in office charged me Rs 270 for courier + Rs 60 for bubble packing for safety..and gave me a TAT of maximum 3 days for delivery...bt in reality as I experienced ur dtdc servie is totally shameless. the problems I faced are 1. Delay in delivary date with 2 days. 2. packing was worst. 3. and the thing u delivered is in totally damaged condition. its fully mentaly harashment..
            +1 photos
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              J
              Jitendra Chhugani
              from Mumbai, Maharashtra
              Feb 29, 2016
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              Address: Bangalore Urban, Karnataka, 452001
              Website: www.dtdc.com

              Dear Sir

              A consignment was sent in favour of my uncles name P S kanoujia

              The same was sent on 27/01/2016 from Delhi but still it is showing as in transit.

              I have send mails to DTDC customer support but still the response is awaited for last 10 days . Please resolge the same . Consignment no is Z79711028.

              I am very fed up on this . Please help
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                G
                gaurav koshyari
                from Noida, Uttar Pradesh
                Feb 29, 2016
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                Address: Nainital, Uttarakhand, 263139
                Website: dtdc

                I am gaurav koshyari from haldwani . on 18 feb 2016 i said one of my friends for courier as he was going to market that day . he made the courier from dtdc courier company . the material which was sent for courier was consisting of two pendrives packed in a light box and then wrapped with a thin cotton cloth . they measured the weight and it came about 260 gm . according to weight they took 180 rupees from my friend which i paid him later . the courier was sent to the address "askiitians, B-147, 1st floor, sector 6, noida" . when i got my material back i checked the weight of the material it was just 80 grams. i was shocked and suprised . the material was just the same, so the weight should also be same . but it was not so.
                my email address: [protected]@gmail.com


                the courier charges was about 180 rupees and also including the net charges, inconvience and the most important the time which got wasted due to all these things i want a total refund of 500 rupees.
                i have atested the photos of the bill and material.
                +4 photos
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                  A
                  Adnan Habib
                  Feb 28, 2016
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                  Address: Hyderabad, Andhra Pradesh, 500008
                  Website: dtdc.in

                  My Consignment no. is H52832377. I had to send my documents to University in Dimapur in order to receive a certificate from them in a timely manner. Hence I opted to have my important documents sent through DTDC, Tolichowki, Hyderabad branch. Since 15 Feb the consignment status still shows in transit. I have called to DTDC branch number of time and each time person said, we haven’t heard anything from Guwahati branch and will let you know in couple of days and the same thing has been repeated several times. However, I still don’t see any change in the status. I have question for DTDC, are you going to solve my issues of admission in case the courier with my important documents doesn’t reach to university???
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    J
                    Jaswal Pankaj
                    from Chennai, Tamil Nadu
                    Feb 27, 2016
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                    Address: Solan, Himachal Pradesh, 173205
                    Website: dtdc.in

                    Dear sir,

                    My courier docket no K85082068 from Lumding Assam to Baddi Himachal Pradesh delivered in wrong address by DTDC delivery boy.
                    On dated 26/02/2016, I had watch my docket status online. Then I see docket is delivered on 25/02/2016. But i have not found my courier. After more correspondence with DTDC faculty, they had told me your courier delivered in your address to your company security staff by company seals. Till date I have not received my courier.

                    After this i have received call from one unknown person, he told me dear unfortunately your courier delivered in my company address. Please collect same from me. So kindly look into the matter & revert back.

                    Regards,
                    Pankaj
                    [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Mohd USMAN2
                      Feb 27, 2016
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                      Address: Firozabad, Uttar Pradesh, 283203
                      Website: amazon

                      Tracking No.: Z79252542


                      item show your site Delivered but item not delivered

                      i am amazon seller

                      please delivered this item right hend

                      party Addresh
                      ARUN KUMAR
                      DISTRICT AND SESSIONS COURT, HYDERABAD ROAD RAICHUR 584101
                      RAICHUR, KARNATAKA 584101
                      Phone:[protected]


                      Any not delivered i am legal complaint
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        B
                        Bodhisatwa ray
                        from Chennai, Tamil Nadu
                        Feb 27, 2016
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                        Address: Kolkata, West Bengal, 700030
                        Website: dtdc.in/tracking/tracking_results_detail_map.asp

                        Parcel containing : Spectacle

                        Consignment no V27858327 dated 17th Feb 2016 booked from Link India - DumDum ( KF1018) for delivery in Chennai

                        Product has been lost in transit. Courier Company unable to track the consignment and till date no not received the parcel.

                        Thanks
                        Bodhisatwa Ray
                        [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Y
                          yogi333
                          from Bengaluru, Karnataka
                          Feb 26, 2016
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                          Address: Bangalore, Karnataka, 560016

                          I have bookedDTDC Courier to send Lenovo tab on 02/02/2016 and it has reached destination in two days with empty box . i have complained regarding this on same day itself but till date DTDC is just doing time pass and telling me that we are doing all the necessary things to return Money which was quoted while booking courier.

                          they are taking more than 3 weeks to trace out one courier item and to start further processing for returning money. Consignment No: V27796487
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            M
                            monikavivek
                            from Pune, Maharashtra
                            Feb 26, 2016
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                            Address: South West Delhi, Delhi, 110028
                            Website: www.dtdc.in

                            My docket number is D27095364 from raipur to noida booked on 18th feb. Is under held up status in dtdc naraina office in delhi. Since 22nd feb. I have sent my invoice to all the relevant department of dtdc under heldup.[protected]@dtdc.com, [protected]@dtdc.com, css.[protected]@dtdc.com & [protected]@dtdc.com. but I haven't got any success yet. Kindly help in delivering the product as soon as possible. Or help in getting the full refund of the product cost rs. 1519 + the courier charge rs. 700.
                            +2 photos
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                              S
                              satyam tirunagari
                              from Hyderabad, Telangana
                              Feb 26, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500010
                              Website: www,ebay.in

                              Hi team,
                              i have placed the order in ebay.in .
                              they hand over the courier to dtdc . i have the dtdc tracking number also i called to hyd osmania and near lala bazar dtdc offices but they didnot respond properly.
                              i want my courirer
                              +1 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Dear satyam tirunagari,

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

                              Thanks & Regards,
                              Team Ebay
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                                A
                                archons
                                from Bengaluru, Karnataka
                                Feb 26, 2016
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                                Address: 560043

                                My friend has booked the DTDC courier having consignment no. (v[protected]
                                from DTDC office, BANGALORE
                                TO ALI.M, CALICUT, KERALA
                                . Yet the parcel has not been delivered. I called to BANGALORE office many times . But he always gave me some excuses. The parcel had so many precious things cost around Rs 320/-. Even though I sent too many mails to DTDC customer support but they didn't gave me response. Please do something about this matter.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  W
                                  wil
                                  from Delhi, Delhi
                                  Feb 26, 2016
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                                  Address: Kalahandi, Odisha, 766027

                                  Dear Sir,

                                  It is submitted that two packets were sent through DTDC from Mumbai on 28th January 2016 vide consignment Docket No D26061229 and D26061236. The packets were delivered us on 24th February 2016. Taking near about one month is not understood. In spite of repeated follow up the same were not delivered in time and sent to us from Bhawanipatna, Distt-Kalahandi (Odisha) by bus and we collected the same from Lanjigarh, Distt-Kalahandi (Odisha)-766027, Bus stop on 24th February 2016.

                                  Scan copies of the consignment Notes are attached for your ready reference.

                                  Please do the needful to avoid such inconvenience in future.

                                  Best Regards,

                                  For Wartsila India Pvt Ltd,
                                  Lanjigarh

                                  Prafulla Kumar Behera
                                  +3 photos
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                                    G
                                    Gunamani
                                    from Gurgaon, Haryana
                                    Feb 25, 2016
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                                    Reg complaint no. 01000697 I got an SMS on 25th at 1353 hours which was inadequate.
                                    The shipment had been delivered on 25th at 1230hrs.
                                    But your SMS sent at 1353hrs. does not mention so.
                                    Very very poor performance of DTDC.
                                    This kind of delay in information is not expected from you.
                                    Also the shipment reached Madurai on 23rd but delivered on 25th. DTDC???!!!
                                    In future I will go to some other Courier. Thanks but no thanks
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      JaiprakashG
                                      from Indore, Madhya Pradesh
                                      Feb 25, 2016
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                                      Address: Ghaziabad, Uttar Pradesh, 201010

                                      Dear Sir,

                                      I have sent a courier through DTDC courier services on urgent services on officially tender document with consignment number V27078674 from Ghaziabad to Raipur on date 16th Feb 2016. Tender submission last date is 25th Feb 2016 at 1 PM. But courier not delivered on time and no present status of my courier when I connected the Raipur office and Courier service Ghaziabad I didn’t get any proper response from them,

                                      Please help me on to me to recover my working on this tender and company loss and justice against harassment from courier service.

                                      Regards

                                      Jaiprakash
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Dear Sir/ Ma'am,

                                      This is to inform you that I was supposed to receive courier from dtdc today on 23/10/2020. My consignment number is W00037600.
                                      This parcel showed fake deliverd at 1:30pm whereas the delivery boy doesnt came nor even called me. Then at evening i saw it showing deliverd. i contact dtdc and got the number of delivery boy and he said that "its my wish i came but then went i didnt called anyone but i showed deliverd" and when he came he said he wont be coming to my home (4th floor) but i have to come outside if i want otherwise he will take the order back. And when i told hom i will complain then he was giving me threats that what he will do harm me and no order will be deliverd to my place from now through dtdc .He is harrasing me. Below is the order status and pic of delivery boy attach.

                                      Thanks & Regards,
                                      Apurva

                                      Harassment from DTDC Courier Service - Comment #3752867 - Image #0
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                                        byas prasad
                                        from Surat, Gujarat
                                        Feb 25, 2016
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                                        Address: Surat, Gujarat, 394601

                                        Dear Sir/ Mam,

                                        My self Byas Lal Prasad, stay at 158, Mudit Palace, Bardoli, Distt.- Surat 394601 (Guj.) I send one parcel of weight 5.200 kg on dated 08.10.2015 through DTDC courier docket No. D23840657 for my 8 years son at Near Shiv Colony Distt.- Panchkula 134102 (Harayana). it was reach their on dated 15.10.2015, but it was near to 2 kg weight parcel and in open condition our family not accepted that parcel and return to him.
                                        When I ask to courier person they are saying that I have complaint but we are not getting any response from company. He told me that submit your materials bill so, that we will do some things then send all bill to him, but still he did not give me any answer of my problems and right now he did not pick my phone.

                                        His name is Nishant Bhai phone No. [protected], its DTDC ID number - AF-961- DTDC, Kadodara Surat (Guj.)


                                        Sir, I am totally upset to follow up for my materials, kindly do the needful action. I need the solution of my problems and hope for positive response.


                                        Regards, .
                                        Prasad
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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