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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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J
Jitendra Chhugani
from Mumbai, Maharashtra
Feb 29, 2016
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Address: Bangalore Urban, Karnataka, 452001
Website: www.dtdc.com

Dear Sir

A consignment was sent in favour of my uncles name P S kanoujia

The same was sent on 27/01/2016 from Delhi but still it is showing as in transit.

I have send mails to DTDC customer support but still the response is awaited for last 10 days . Please resolge the same . Consignment no is Z79711028.

I am very fed up on this . Please help
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    G
    gaurav koshyari
    from Noida, Uttar Pradesh
    Feb 29, 2016
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    Address: Nainital, Uttarakhand, 263139
    Website: dtdc

    I am gaurav koshyari from haldwani . on 18 feb 2016 i said one of my friends for courier as he was going to market that day . he made the courier from dtdc courier company . the material which was sent for courier was consisting of two pendrives packed in a light box and then wrapped with a thin cotton cloth . they measured the weight and it came about 260 gm . according to weight they took 180 rupees from my friend which i paid him later . the courier was sent to the address "askiitians, B-147, 1st floor, sector 6, noida" . when i got my material back i checked the weight of the material it was just 80 grams. i was shocked and suprised . the material was just the same, so the weight should also be same . but it was not so.
    my email address: [protected]@gmail.com


    the courier charges was about 180 rupees and also including the net charges, inconvience and the most important the time which got wasted due to all these things i want a total refund of 500 rupees.
    i have atested the photos of the bill and material.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Adnan Habib
      Feb 28, 2016
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      Address: Hyderabad, Andhra Pradesh, 500008
      Website: dtdc.in

      My Consignment no. is H52832377. I had to send my documents to University in Dimapur in order to receive a certificate from them in a timely manner. Hence I opted to have my important documents sent through DTDC, Tolichowki, Hyderabad branch. Since 15 Feb the consignment status still shows in transit. I have called to DTDC branch number of time and each time person said, we haven’t heard anything from Guwahati branch and will let you know in couple of days and the same thing has been repeated several times. However, I still don’t see any change in the status. I have question for DTDC, are you going to solve my issues of admission in case the courier with my important documents doesn’t reach to university???
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        J
        Jaswal Pankaj
        from Chennai, Tamil Nadu
        Feb 27, 2016
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        Address: Solan, Himachal Pradesh, 173205
        Website: dtdc.in

        Dear sir,

        My courier docket no K85082068 from Lumding Assam to Baddi Himachal Pradesh delivered in wrong address by DTDC delivery boy.
        On dated 26/02/2016, I had watch my docket status online. Then I see docket is delivered on 25/02/2016. But i have not found my courier. After more correspondence with DTDC faculty, they had told me your courier delivered in your address to your company security staff by company seals. Till date I have not received my courier.

        After this i have received call from one unknown person, he told me dear unfortunately your courier delivered in my company address. Please collect same from me. So kindly look into the matter & revert back.

        Regards,
        Pankaj
        [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          M
          Mohd USMAN2
          Feb 27, 2016
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          Address: Firozabad, Uttar Pradesh, 283203
          Website: amazon

          Tracking No.: Z79252542


          item show your site Delivered but item not delivered

          i am amazon seller

          please delivered this item right hend

          party Addresh
          ARUN KUMAR
          DISTRICT AND SESSIONS COURT, HYDERABAD ROAD RAICHUR 584101
          RAICHUR, KARNATAKA 584101
          Phone:[protected]


          Any not delivered i am legal complaint
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            B
            Bodhisatwa ray
            from Chennai, Tamil Nadu
            Feb 27, 2016
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            Address: Kolkata, West Bengal, 700030
            Website: dtdc.in/tracking/tracking_results_detail_map.asp

            Parcel containing : Spectacle

            Consignment no V27858327 dated 17th Feb 2016 booked from Link India - DumDum ( KF1018) for delivery in Chennai

            Product has been lost in transit. Courier Company unable to track the consignment and till date no not received the parcel.

            Thanks
            Bodhisatwa Ray
            [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Y
              yogi333
              from Bengaluru, Karnataka
              Feb 26, 2016
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              Address: Bangalore, Karnataka, 560016

              I have bookedDTDC Courier to send Lenovo tab on 02/02/2016 and it has reached destination in two days with empty box . i have complained regarding this on same day itself but till date DTDC is just doing time pass and telling me that we are doing all the necessary things to return Money which was quoted while booking courier.

              they are taking more than 3 weeks to trace out one courier item and to start further processing for returning money. Consignment No: V27796487
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                monikavivek
                from Pune, Maharashtra
                Feb 26, 2016
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                Address: South West Delhi, Delhi, 110028
                Website: www.dtdc.in

                My docket number is D27095364 from raipur to noida booked on 18th feb. Is under held up status in dtdc naraina office in delhi. Since 22nd feb. I have sent my invoice to all the relevant department of dtdc under heldup.[protected]@dtdc.com, [protected]@dtdc.com, css.[protected]@dtdc.com & [protected]@dtdc.com. but I haven't got any success yet. Kindly help in delivering the product as soon as possible. Or help in getting the full refund of the product cost rs. 1519 + the courier charge rs. 700.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  satyam tirunagari
                  from Hyderabad, Telangana
                  Feb 26, 2016
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                  Address: Hyderabad, Andhra Pradesh, 500010
                  Website: www,ebay.in

                  Hi team,
                  i have placed the order in ebay.in .
                  they hand over the courier to dtdc . i have the dtdc tracking number also i called to hyd osmania and near lala bazar dtdc offices but they didnot respond properly.
                  i want my courirer
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Dear satyam tirunagari,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

                  Thanks & Regards,
                  Team Ebay
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                    A
                    archons
                    from Bengaluru, Karnataka
                    Feb 26, 2016
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                    Address: 560043

                    My friend has booked the DTDC courier having consignment no. (v[protected]
                    from DTDC office, BANGALORE
                    TO ALI.M, CALICUT, KERALA
                    . Yet the parcel has not been delivered. I called to BANGALORE office many times . But he always gave me some excuses. The parcel had so many precious things cost around Rs 320/-. Even though I sent too many mails to DTDC customer support but they didn't gave me response. Please do something about this matter.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      W
                      wil
                      from Delhi, Delhi
                      Feb 26, 2016
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                      Address: Kalahandi, Odisha, 766027

                      Dear Sir,

                      It is submitted that two packets were sent through DTDC from Mumbai on 28th January 2016 vide consignment Docket No D26061229 and D26061236. The packets were delivered us on 24th February 2016. Taking near about one month is not understood. In spite of repeated follow up the same were not delivered in time and sent to us from Bhawanipatna, Distt-Kalahandi (Odisha) by bus and we collected the same from Lanjigarh, Distt-Kalahandi (Odisha)-766027, Bus stop on 24th February 2016.

                      Scan copies of the consignment Notes are attached for your ready reference.

                      Please do the needful to avoid such inconvenience in future.

                      Best Regards,

                      For Wartsila India Pvt Ltd,
                      Lanjigarh

                      Prafulla Kumar Behera
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                        G
                        Gunamani
                        from Gurgaon, Haryana
                        Feb 25, 2016
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                        Reg complaint no. 01000697 I got an SMS on 25th at 1353 hours which was inadequate.
                        The shipment had been delivered on 25th at 1230hrs.
                        But your SMS sent at 1353hrs. does not mention so.
                        Very very poor performance of DTDC.
                        This kind of delay in information is not expected from you.
                        Also the shipment reached Madurai on 23rd but delivered on 25th. DTDC???!!!
                        In future I will go to some other Courier. Thanks but no thanks
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          J
                          JaiprakashG
                          from Indore, Madhya Pradesh
                          Feb 25, 2016
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                          Address: Ghaziabad, Uttar Pradesh, 201010

                          Dear Sir,

                          I have sent a courier through DTDC courier services on urgent services on officially tender document with consignment number V27078674 from Ghaziabad to Raipur on date 16th Feb 2016. Tender submission last date is 25th Feb 2016 at 1 PM. But courier not delivered on time and no present status of my courier when I connected the Raipur office and Courier service Ghaziabad I didn’t get any proper response from them,

                          Please help me on to me to recover my working on this tender and company loss and justice against harassment from courier service.

                          Regards

                          Jaiprakash
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Dear Sir/ Ma'am,

                          This is to inform you that I was supposed to receive courier from dtdc today on 23/10/2020. My consignment number is W00037600.
                          This parcel showed fake deliverd at 1:30pm whereas the delivery boy doesnt came nor even called me. Then at evening i saw it showing deliverd. i contact dtdc and got the number of delivery boy and he said that "its my wish i came but then went i didnt called anyone but i showed deliverd" and when he came he said he wont be coming to my home (4th floor) but i have to come outside if i want otherwise he will take the order back. And when i told hom i will complain then he was giving me threats that what he will do harm me and no order will be deliverd to my place from now through dtdc .He is harrasing me. Below is the order status and pic of delivery boy attach.

                          Thanks & Regards,
                          Apurva
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                            B
                            byas prasad
                            from Surat, Gujarat
                            Feb 25, 2016
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                            Address: Surat, Gujarat, 394601

                            Dear Sir/ Mam,

                            My self Byas Lal Prasad, stay at 158, Mudit Palace, Bardoli, Distt.- Surat 394601 (Guj.) I send one parcel of weight 5.200 kg on dated 08.10.2015 through DTDC courier docket No. D23840657 for my 8 years son at Near Shiv Colony Distt.- Panchkula 134102 (Harayana). it was reach their on dated 15.10.2015, but it was near to 2 kg weight parcel and in open condition our family not accepted that parcel and return to him.
                            When I ask to courier person they are saying that I have complaint but we are not getting any response from company. He told me that submit your materials bill so, that we will do some things then send all bill to him, but still he did not give me any answer of my problems and right now he did not pick my phone.

                            His name is Nishant Bhai phone No. [protected], its DTDC ID number - AF-961- DTDC, Kadodara Surat (Guj.)


                            Sir, I am totally upset to follow up for my materials, kindly do the needful action. I need the solution of my problems and hope for positive response.


                            Regards, .
                            Prasad
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              V
                              vishale
                              Feb 24, 2016
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                              Address: Hyderabad, Andhra Pradesh
                              Website: dtdc.in

                              My courier which was despatched from begumpet to US is missing. Courier was delivered in Kathmandu. I don't know how can someone send a delivery to Kathmandu when the address clearly states UNITED STATES OF AMERICA. To chase my application I need to contact a person named Kishore who was assigned to chase this courier. He is a ridiculous irresponsible person who doesn't care about customers. now comes our hero name Nagarjuna the manager of dtdc begumpet who is the boss of Kishore too.. His number is [protected]. I can't understand how can dtdc make such a disgusting irresponsible irritating person Nagarjuna as a manager .. he answered my call and lied many times and gave a fake tracking id too.. He always says call me in 10 minutes but doesn't answered my call.. Called him more than 50 times no response I have all the call recordings of this person. Hope DTDC shows some concern to thier customers and take action against such a lazy and fraud staff.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Feb 24, 2016
                              Updated by vishale
                              Forgot to mention the N96464045 tracking number which is no longer working as it is delivered in Kathmandu instead o[censored]NITED STATES OF AMERICA
                              Forgot to mention the N96464045 tracking number which is no longer working as it is delivered in Kathmandu instead o[censored]NITED STATES OF AMERICA
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                                A
                                Aman651
                                from Hyderabad, Telangana
                                Feb 23, 2016
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500084
                                Website: dtdc.in

                                My friend has booked the DTDC courier having consignment no. (Z[protected]from DTDC office, Rehari Jammu, J&K on 19th Jan 2016 to Plot 128, Sai Raj Residency, Kondapur, Hyderabad 500084. Yet the parcel has not been delivered. I called to Jammu DTDC office( sham lal contact no. [protected]) many times . But he always gave me some excuses. The parcel had so many precious things cost around Rs 10000. Even though I sent too many mails to DTDC customer support but they didn't gave me response. Please do something about this matter.
                                Mar 17, 2016
                                Complaint marked as Resolved 
                                Still parcel has not been delivered. What would I do yo track this. I already sent an email to Chandigarh dtdc office and they said u will be claimed your amount from where you ordered the parcel. The person from Jammu is very rude and not giving me any reply. Please do something.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  Asuvini
                                  Feb 22, 2016
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                                  Website: DTDC

                                  Hi All,

                                  Tracking number:N89029537
                                  I have sent my cargo from United Kingdom-London to Chennai on November 22nd 2015.
                                  The tracking details were not updated till January and I was able to see the tracking details only in January 2016.
                                  When contacting the customer service I was told that the cargo is misplaced after so many calls and queries from my end I have received an update saying it is lost in the Chennai flood.
                                  But I was not provided any proof for it.
                                  It reached Chennai on November 30, 2015.
                                  No of pieces 2(33KG)

                                  I have requested for remaining left outs of my things for which I did not get any answer though.
                                  Finally I have requested for claims and I have got a response from DTDC Chennai saying I should contact the origin office from where the cargo was sent.
                                  After several chase ups till 22nd Feb 2016(Today) I have not received any response from DTDC UK.
                                  I have provided the estimation of my valuables and I am not sure what is the procedure to get the claims and when I will be receiving the claims.

                                  Kindly please take on this issue.
                                  Please try to provide me some update whether I will be receiving the claim atleast.
                                  I am not sure whether the cargo is really damaged in flood.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  This is bring to your kind notice that the courier cn no m30189102 dtd 25.1.2016, containing a very valuable document, which was send from raipur cg to hajaribag, jharkhand, has not been delivered as yet even after a lapse of three weeks. We are following up this matter with your customer care and hajaribag, jharkhand branch since last four days but no avail.
                                  We request you to kindly arrange, expedite and ensure delevar to following destination- sanjay kumar singh, hirabag kothi, hirabag chauk, hajaribag, jharkhand.

                                  We shall appreciate your confirmation in this regards as the earliest.
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                                    M
                                    murali143renu
                                    from Delhi, Delhi
                                    Feb 22, 2016
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                                    Address: 522501
                                    Website: DTDC COURIER

                                    I had book a courier from vijayawada to visakhapatnam on feb 15th 2016, but till now 22 feb 2016 i didnot recived my courier. i went to the office and i asked there .. they are saying that your product was missing my consignment num is V27757323
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      saqlainmushtaque
                                      from Raiganj, West Bengal
                                      Feb 21, 2016
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                                      Address: Kolkata, West Bengal, 700023
                                      Website: www.dtdc.in

                                      I have sent a parcel to my regular client on 06/02/2016 By DTDC Courier By Air of about 2KG, usually the parcel gets received by my client within 3-4 days after dispatch in there address, but this time its a long time since he didn't receive the parcel, Tracking Number is (K[protected]. I have called a lot of time to DTDC Office about the parcel but they didn't give me the correct status about the parcel yet, they asking for wait 2 -3 day we will reply you but they won't, after that i have post the complaint in DTDC Twitter Page and also sent email to customer care support but no positive result from them. i am uploading email and twitter copy image So Kindly Help me out ASAP. thanks and regard.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        kamalssn
                                        from Bengaluru, Karnataka
                                        Feb 21, 2016
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                                        Address: Bangalore, Karnataka, 560037
                                        Website: dtdc.in

                                        Hi All,
                                        I have booked the courier B29836781 on date 13th/Feb/2016. Still no information regarding the same. trying hard to talk regarding courier but whenever someboday picks the call after giving the Ref no . they will simply disconnect the call without giving any information. Looks like they have missed by courier and now not ready to talk regarding the same.
                                        Dont know what to do. Please take appropriate action on the same.

                                        Thanks
                                        Kamlakant
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        same things happened to me dtdc executives are disconnecting my call when I am trying to contact with them, its too bad dtdc services.
                                        This is bring to your kind notice that the courier cn no m30189102 dtd 25.1.2016, containing a very valuable document, which was send from raipur cg to hajaribag, jharkhand, has not been delivered as yet even after a lapse of three weeks. We are following up this matter with your customer care and hajaribag, jharkhand branch since last four days but no avail.
                                        We request you to kindly arrange, expedite and ensure delevar to following destination- sanjay kumar singh, hirabag kothi, hirabag chauk, hajaribag, jharkhand.

                                        We shall appreciate your confirmation in this regards as the earliest.
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