Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 503

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harish8361
from New Delhi, Delhi
Mar 28, 2015
Report
Copy

Address: Jind, Haryana

on 21st March my parcel having reference number Z50188307 was shipped from you Chandigarh dispatch cetre But have not yet reached the ddestination. Please Look Into the matter urgently so that i wont create any further problems. regards, Harish...
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rohit joseph thomas
    from Mumbai, Maharashtra
    Mar 28, 2015
    Report
    Copy

    on 17th March my parcel having reference number D21059552 was shipped from you Noida dispatch cetre But have not yet reached the ddestination. Please Look Into the matter urgently so that i wont create any further problems. regards, rohit
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pramod Savanoor
      from Chennai, Tamil Nadu
      Mar 27, 2015
      Report
      Copy

      Address: Bangalore, Karnataka

      DTDC Docket number : B19739264 If you track the docket number, it has reached Rajajinagar on 27th 8.14 am but whole day it was not delivered. However till now it is not delivered. This is really not the service expected from DTDC. Pls. look into this matter and make sure these kind of delay will not be repeated again.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amit46
        from varanasi, Uttar Pradesh
        Mar 27, 2015
        Report
        Copy

        Address: Varanasi, Uttar Pradesh

        i post one parcel from awadhpuri bhopal to varanasi. through one of the known courier services called "DTDC". i posted that on[protected], till today's date[protected] my parcel hadn't receive at the destination location. i tried to track the details but as per the tracker my consignment has been reached to one of its franchisee in Delhi apex, Delhi on[protected], for 11 days it showed the same status. When i call bhopal dtdc office they say sorry sir we missed your parcel. (Doket no. D[protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vardaan26
          from Delhi, Delhi
          Mar 27, 2015
          Report
          Copy

          Address: New Delhi, Delhi

          Dear Sir, I would like to inform the concerned authorities about failure in timely delivery of my package (Consignment No- Z[protected]. It was booked on 26th Mar 2015 in morning from Selaqui-Deharadun. The staff person there assured us that it will reach the destination on 27th Mar 2015 but unfortunately it didn't reach there. The consignment was addressed to a government office, and now tomorrow i.e. 28th mar 2015 being Saturday it will be close. So the package can be delivered on Monday only. I also try to contact your Khirki ext. branch, but nobody answer my call, also one time a person asked me to message my Consignment no. but he didn't respond afterwards. So kindly look into the matter and revert me back asap. Ph no- [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            gstechnology
            from Mumbai, Maharashtra
            Mar 27, 2015
            Report
            Copy

            Address: New Delhi, Delhi

            Grievous Complaint : Against DTDC Couriers Dear Sir, I had booked two packages containing Tender documents addressed to vide Way Bill Nos : V21578778 and V21578779 on 21st March to be delivered to Ms GAETEC, Vignyanakancha, Hyderabad, 560059.. The Franchise staff Mr Pundeshwar at 18/19, Scindia House, Connaught Place, New Delhi 110001 checked and accepted the packages. On tracking, to my surprise, I found that the packages are being returned to origin saying that there is 'no service'.. This is appalling service as we lost the Tender acceptance due date and were not allowed to participate past the due date. Had we been advised that there is no service to this area I would have opted for alternative means. We had submitted the Tenders along with Bid money of Rs 350, 000 as Bank Guarantee. Please advise what action will be taken against DTDC who has caused this lost opportunity, time and money as well as to us and how DTDC will compensate for the same. Sundaram Ganesh G.S.Technology New Delhi
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dprks
              from Delhi, Delhi
              Mar 27, 2015
              Report
              Copy

              Address: New Delhi, Delhi

              Letter booking Ref No- Z49772795 it is showing delivered on 23/3/2015 but not received to me . It was in my name & mobile no was also written on letter still not delivered in hand of addressee. I am in contact with your Biswas Nagar, Delhi office still not co-operating. Talking in non cooperation manner. Please arrange to deliver as early as possible.direct the deliveryman to come in office on monday and show me the person to whom handed over the letter. regards Dev Prakash CPCB, Parivesh Bhavan, East Arjun Nagar, Delhi-110032 Mob- [protected], email: [protected]@yahoo.co.in
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jayaram K V
                from Ernakulam, Kerala
                Mar 27, 2015
                Report
                Copy

                Address: Ernakulam, Kerala

                We have booked a Parcel through DTDC Tripunithura vide Docket no. D21606248 Dt.21.02.2015 addressed to the Consignee M/s. Genus Power Infrastructures Ltd, Plot No.12, Sector-4, IIE, Sidcul, Ranipur, Haridwar, Utharanchal - 249403, Ph.[protected]. But till date the material haven't reached the consignee and we are facing very critical situation. Kindly inform us the status of this consignment immediately by return mail. The content in this Parcel is Thermistors, an electronic component - 10000 nos. net value Rs. 93280.00 as per our Invoice no.173 dt.19.02.2015. Jayaram.K.V Tech.Director Nila Tech Pvt Ltd, Chithrapuzha, Irimpanam.P.O, Cochin - 682309.KERALA. Ph:[protected], [protected].
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  banskt
                  from Chennai, Tamil Nadu
                  Mar 26, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka

                  Dear Sir / Madam, This is to draw your attention to the unsatisfactory courier service by DTDC. The consignment no. is M16817116. From the tracking, I could understand that the parcel was "Out for Delivery" on Mar 25, 10:38 am. However, I did not receive the parcel even after 36 hours. The customer care told me that the package was in Malleshwaram, Bangalore. When I called the Malleshwaram branch, they started arguing that the door was locked, though I was out of office both the days and spent the days in my apartment. When I called their blatant lies, they started misbehaving and hung up the phone. Till now, the package has not been delivered. Please consider adequate steps. I think such lies and misbehavior is only going to harm the reputation of your company. Kind regards, Dr. Saikat Banerjee
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akanshasingh24
                    from Gurgaon, Haryana
                    Mar 26, 2015
                    Report
                    Copy

                    Address: Ghaziabad, Uttar Pradesh

                    i post one parcel through one of the known courier services called "DTDC". i posted that on Thursday[protected] last week, till today's date[protected] my parcel hadn't receive at the destination location. i tried to track the details but as per the tracker my consignment has been reached to one of its franchisee in Bangalore on Monday[protected] Morning since then it was showing Out for Delivery, for three days it showed the same status. On Wednesday[protected] night it showed that the parcel was delivered after confirmation i got to know that it was actually not delivered at the destination. Meanwhile i was trying to connect to the customer care and that Franchisee which has got so many bad reviews on Just dial for their irresponsibility but no one bothered to pick my calls. i am so pissed off and helpless i do not have any idea what to do and whom to contact now. Sometimes its not about the money its all about the intention Purpose emotions. i am mentally harassed just want to know what the heck is going on with my parcel. Below are the detail of consignment number consignment number :- Z50854389 Please do the needful.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Dear Concerned,
                    This is very unfortunate that our most renowned courier company has not followed the commitment.
                    I have sent my key thru your courier and parcel has been reached but it was observed that my key is missing and the parcel envelop was damaged.

                    The consignment no k78272557

                    Plz do the needful asap and if required call me for further information

                    Regards
                    souvik basu
                    [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Paali Sharma
                      from Bathinda, Punjab
                      Mar 26, 2015
                      Report
                      Copy

                      Address: Chandigarh, Punjab

                      Dear Sir/MamThis is to draw your attention to the unsatisfactory courier service by DTDC company. I handed over the packet with C/n No. z50035219 and the case no is 00165319 March 18th, 2015 at DTDC Yamunanagar branch. And the staff member assured to deliver the packet within two-three days, but failed to fulfill his promise.Not only has the parcel not been delivered till date, but a delivery boy misbehaved with my wife and gone without delivering the courier, I never complained about any of your services during the past three years. But this time it was a big letdown.I hope you will take a serious notice of this complaint immediately. I shall look ahead to your reply.Sincerely, Brij Bhushan[protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      This is to draw your attention to the unsatisfactory courier service by DTDC company. I handed over the packet with C/n No. z50035219 and the case no is 00165319 March 18th, 2015 at DTDC Yamunanagar branch. And the staff member assured to deliver the packet within two-three days, but failed to fulfill his promise.Not only has the parcel not been delivered till date, but a delivery boy misbehaved with my wife and gone without delivering the courier, I never complained about any of your services during the past three years. But this time it was a big letdown.I hope you will take a serious notice of this complaint immediately. I shall look ahead to your reply.Sincerely, Brij Bhushan[protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hardik Vagadia
                        from Rajkot, Gujarat
                        Mar 26, 2015
                        Report
                        Copy

                        Address: Amreli, Gujarat

                        My parcel has been dispatched on February, 02, 2015, the status shows as delivered on Feb, 06, 2015 10:50 AM, but i have not received the parcel nor received call at least, my eBay customer was supposed to return an item he purchased from me (iPhone 5S), it was dispatched through DTDC on February, 02, 2015 to Amreli Docket/Airway Bill Details: H40537864 After getting information from ebay, I approached and called several times your local agent. On investigating this matter with DTDC office, I came to know that it was delivered to a hotel called "Hotel Angel" in my city and it was not a parcel it was an envelope. As this item was an iPhone it should not be an envelope. This is very suspicious. Please update me on this issue as soon as possible. Thanks, Trupti Vagadia [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          purushotham.R123
                          from Kota, Rajasthan
                          Mar 25, 2015
                          Report
                          Copy

                          Address: Bangalore, Karnataka

                          Worst worst worst service from DTDC the above consignment were is reached to Bangalore on 20 march 2015, Still not delivered to kolar. From Bangalore to kolar it is hardly 60 Km from 20th it is pending. If i call customer care only phone is numbers is provided but there is no of that phone numbers. Almost i lost 100 RS for calling this numbers. Please check and update the status at the earliest. PH:[protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Murugan1993
                            from Chennai, Tamil Nadu
                            Mar 25, 2015
                            Report
                            Copy

                            Hey can you please send status for the following shipment. Mahesh Malka - C58741561 parul setia - C58741560 Man Mohan Mishra - C58657395 Shivam Kumar Agarwal - C58823123 I asked this question and waiting for more than week for a single reply from your customer care. I need these details immediately. there is no proper update in your interface on this shipment.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              premprakash148
                              from Gurgaon, Haryana
                              Mar 25, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka

                              I made a courier from Noida to Bangalore on 16th Mar'15 by awb no. Z50828769. But as per the receiver it has not received to him. However status shows delivered in tracking detail. kindly provide POD for this courier delivery. so we can provide to receiver for there reference. Regards, Prem prakash
                              Jun 24, 2019
                              Complaint marked as Resolved 
                              received courier successfully.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shravan kumar chaudhary
                                from Gurgaon, Haryana
                                Mar 25, 2015
                                Report
                                Copy

                                Address: New Delhi, Delhi

                                With referance to the subject line we would like to inform you that we made a courier from New Friends Colony New Delhi -110025 to Greater Kailash -II New Delhi for this Rs 50/- charged by your dealer. Dealer Location and address:- BUILDING NO. 5 BASEMENT, NEW FRIENDS COLONY, NEW DELHI - 110025
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mdoss
                                  from Bengaluru, Karnataka
                                  Mar 24, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka

                                  My courier with tracking Awb no F08877361 was booked on 22nd Jan 2015, a Bangalore to Bangalore courier it should have reached in one or two days but it has not reached me till today 24mar.Even the tracking has not been updated since 24march.Repeated calls to dtdc helpline and respective counter nagavara has not helped as they put the calls on hold and don't return for any help. My complaint no 00164357 was lodged on 23rd march but the package has not reached even after 2moths . please help...
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pankaj Chitkara
                                    Mar 24, 2015
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi

                                    My courier with tracking Awb no D19665804 was booked on 12 march, a delhi to delhi courier it should have reached in one or two days but it has not reached me till today 24mar.Even the tracking has not been updated since 13march.Repeated calls to dtdc helpline has not helped as they put the calls on hold and don't return for any help. My complaint no 141753 was lodged on 17 march but the package has not reached even after 12 days. please help
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      gradhakrishnannair
                                      from Kollam, Kerala
                                      Mar 24, 2015
                                      Report
                                      Copy

                                      Dear sir, I send an air parcel to hashimara( west bengal) on 16th march 2015 .I was told it will reach on friday 19th. On 23 d I went to the office at trivandrum near manorema office, they promised it will be delivered today (24th) and you tracking result shows some funny results. Pls let me know the up dates. AWB NO D22085773
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vaneet Kaur
                                        from Suratgarh, Rajasthan
                                        Mar 24, 2015
                                        Report
                                        Copy

                                        I had lodged a complaint at your chandigarh office on 14.03.2015 and your office lodged complaint with No. 00130444. What is the current status of my complaint ?. Please reply immdiately on my email id [protected]@gmail.com or call me [protected].
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit