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DTDC Courier & Cargo Complaints & Reviews

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Last updated Dec 2, 2021

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Dec 2, 2021
Complaints 10232
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DTDC Courier & Cargo reviews & complaints (10232)

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COMPLAINT :POOR SERVICES: DELAY IN DELIVERING CONSIGNMENT: Shipment No.: Z93190210

People are ignorant and...
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After also paying special charge for safe delivery my courior not been deliver to me yet, the courior along with some importent doc was delivered from kolkata to me at bangalore, even they convinced my sender that it will safely deliver to the recipient safely within one days but alredy over, even after enquary they are also claiming that they had delivered the same already but me, whom they ware to deliver no received then how they are showing successful deliver? My courior docket no is- V01706432, How they can so irresponsible that can handover to anybody else may be road beggars, without knowing me?

Atanu Biswas ([protected])
C/o Simplex Infrastructures Ltd
Brigade Metropols, Whitefeild Road
Garudacharpalya, Mahadevapura Post
Bagalore- 560048
Aug 14, 2020
Complaint marked as Resolved 
some courior status not shown on tracking no.

T26580638
T29771993
Z79586190
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    CONSIGNMENT NO. - k35264609 COURRIER FROM PATNA TO DELHI SEND ON 27/06/09 NOT RECEIVED YET
    Aug 14, 2020
    Complaint marked as Resolved 
    i chandan kumar chourasia recevied courier (consignment no.- Z[protected] on 25th Dec sent by BECIL on 5th Dec.
    The courier had interview letter of Management trainees. i could not attend the interview which was on 19th
    Dec due to the late service of DTDC courier. i tried to find out where the real problem arised and ultimatly i got from BECIL that the fault was fully of courier service. i tried a lot to talk about that to higher authority of DTDC but i found that they were not interested in all.
    So i decieded to lodge complain against DTDC for destroying the career of me! The late service actually
    affected me a lot not only mentally but also of my future. so i need required compensation for all.
    address:-
    chandan kumar chourasia
    veena bal vikas vidyalaya
    Chhat Talab
    Katras road Dhanbad- 826001
    Ph. No.-[protected], [protected]
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      Dear Sir,

      I submitted a packet to send to USA on 24 Jun 09 to one of DTDC branch in BTM LAYOUT, 2ND STAGE, BANGALORE. They collected the charges and packet of some essential medicines to send it to my Brother staying in Madison, Wisconsin, USA, along with the Doctors valid prescription and purchase voucher.

      There committment was to deliver the packet within 4 days of time. Which did not happen.

      I tried to track the Airway Bill - N92582041 for that packet from their website on 27 Jun 09 and did not get any information for that. Since then I have been calling repeatedly and writing emails to their customer service department and they are simple keeping on liying that this will be updated in next few hours and delivered in time.

      I have talked to one of their customer support executive -"Divya"- ph[protected], and she has given same kinds of false committments but written a couple of email also to me asking me the same quostions again and again even after receiving the the scanned copy of the billing receipt.

      Please do the need ful.

      Thanks and regards,
      Sitakanta Acharya
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        I sent a parcel containing 3 half-sleeved shirts from Hyderabad to Amritsar using the elite sevice of DTDC. The parcel was sent on 7th March 2009 (Consignment number:H[protected]. It was received on 13th March 2009. But one shirt(costliest one - Van Heusen) was missing. I have emailed all the concerned people regarding the matter but NO step has been taken. On calling their number, they just keep transferring the call from one point to another.
        Is there any solution to this. The authorities at DTDC are not at all bothered for the security of customer's items. This is like stealing the items we entrust them with.
        Please provide justice to this. The cost of the shirt was Rs 1500/- and it is in no way a less amount.
        Aug 14, 2020
        Complaint marked as Resolved 
        I sent a parcel containing 4.50 k.g.sweets, namkeen, bihari perakia, dairy milk celebaration pack by DTDC. The parcel was sent on13th october 2009 (Consignment number:k[protected]. It was received on 17th october 2009. But three pkt of sweets containg 250 gm. each and dairy milk celebaration pack was not found inside the cartoun. Is there any solution to this. The authorities at DTDC are fullt resposable for customer's items. Please provide justice to this.
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          DTDC — Courier Tampered & Items Stolen

          Dear Sir,

          I Bhaskaran S availed the services of DTDC for sending a parcel (Weighing - 275 Gms) to Bangalore...
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          DTDC Courier — DAMAGED COMPUTER

          I booked One computer with Scanner and CPU booked from following place to
          Bhilai/Durg Pin 490009
          DTDC Courier...
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          DTDC — lost of consignment

          i have booked my consignment from Ville Parle (W) (my home). DTDC courier man come to pick up the consignment on 7/4/2009...
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          On 14th june an envelope was couriered to a wrong address. when asked for contact number or details of address delivered at, was given a reply of 'Company seal'. No number of dtdc customer care is being received. Rings going but no answer.
          on contacting head office delhi, a mobile number of manager given but after first call through he has been cutting calls n not replying back.
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear sir,
          My company name is RAIL UDYOG, located at 20/1 Shalimar Road, Howrah- 711103. We are a SSI Unit and a reguler manufacturer and supplier of railway items to all Indian Railways. We are a regular customer of DTDC courier service. We sent some original documents through this courier service (branch: kadamtala, howrah) My Consignment no. was K38642093 Dt.15.01.2010 Addressed to : Dy. CMM/GSD, Southern railway, Perambur, Chennai. The consignement was delivered on 18.01.2010 but not to the addressed department. We asked for the DRS copy from the Kadamtala branch as well as Kolkata Customer care repeatedly but failure till date. As we are unable to trace our original documents, a huge amount of payment is held back by the railway. Please help us to continue our business.
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            DTDC Courier & Cargo Ltd. — Claim settlement

            I have sent a courier consignment from Lucknow to Muzaffarpur vide consignment no. W10020003 THROUGH DTDC NATIONAL BLUE SERVICE....
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            DTDC — NOT DELIVERING PACKAGE AT KUDASAN, GANDHINAGAR

            My brother sent a percel vide consignment no.K33347218 on 17 June 2008 and reached Gandhinagar on 22 June 2009. The DTDC center...
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            Mr Subhashish Chakraborty,
            I regret to inform you that you as a chairman appear to be a failure in the eyes of a common customer.Your company is full of irresponsible and casual employees who need to be trained in how to deal with customers.
            I had sent a parcel of new clothes to the value of 5, 700Rs from Baroda to Delhi on 10th June and the docket number was A 15479650.On 12th June it showed "out for delivery" status on net but wasn't delivered till 15th june.I made a complaint ad no action was taken.Till 18th June it showed the same status on net. When I called up customer care at Baroda the girls at desk gave me Delhi number and asked me to find it out myself.The Delhi people were disgusting in their attitude...the CP office told that it was delivered on 16th june but the proof of delivery was in the pocket of delivery boy called Vasu who was on leave.The franchise person said it was delivered on 12th june itself...
            Anyway as soon as I sent out complaints your website declared that it was delivered on 18th june.The fact is that parcel hasn't been delivered.Disgusting!!!
            Now delhi office says this docket number parcel never arrived in Delhi.
            The employees at Baroda office never get back to me...I have to keep on calling them and after a while one so called incharge has stopped picking up my number. Baroda office customer care girls refused to hand me branch manager number whereas another person Mr Kalpesh said that there was no branch manager in Baroda and the seat was vacant whereas the fact is that Baroda does have a branch manager.
            The attitude of Delhi people is disgusting.Te company seems to be a thief company instead of courier company.It was my first brush with your company and I regret it very badly.
            I'll urge all the customers never to use this courier company.Go for first flight and Maruti which have goodwill and credibility.
            And Mr chakraborty I demand that you make sure that my losses are compensated.
            Mani
            Aug 14, 2020
            Complaint marked as Resolved 
            Z96222987 IS TE CONSIGNMENT NUMBER PLZ GIVE ME THE CONFERMATION THIS COURIOR HAS NOT BEEN DELIEVERD CUSTOMER IS NO RECIEVED ANY CALL AS WELL AS COURIOR WHAT THE HELL IS THIS GIVE ME UR CUSTOMER CARE NUMBER OR THE DETAILS WHO HAS REGECTED THE COURIOR AS SOON AS POSSIBLE . COZ THEY ARE SAYING THAT CUSTOMER REFUSED TO ACCEPT HOWEVER CUSTOMER HAS NOT RECIEVED PLZ SENT ME THE DETAILS . AND IF CUSTOMER HAS DENIED TELL ME THE NAME OF THE CUSTOMER .


            WATING FOT REPLY
            Z96222987 IS TE CONSIGNMENT NUMBER PLZ GIVE ME THE CONFERMATION THIS COURIOR HAS NOT BEEN DELIEVERD CUSTOMER IS NO RECIEVED ANY CALL AS WELL AS COURIOR WHAT THE HELL IS THIS GIVE ME UR CUSTOMER CARE NUMBER OR THE DETAILS WHO HAS REGECTED THE COURIOR AS SOON AS POSSIBLE . COZ THEY ARE SAYING THAT CUSTOMER REFUSED TO ACCEPT HOWEVER CUSTOMER HAS NOT RECIEVED PLZ SENT ME THE DETAILS . AND IF CUSTOMER HAS DENIED TELL ME THE NAME OF THE CUSTOMER .


            WATING FOT REPLY
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              DTDC — DTDC cheating

              Hi,
              My name is Sreekumar. I am working as a senior computer engineer in Ernakulam.On[protected]Tuesday) monring,...
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              I sent one courier dated on 29/05/09 from Chembur (Mumbai) to Hirakud Dt-Sambalpur Orissa (768016). While sending DTDC guy told they can easily deliver at Hirakud. But, they did not deliver their. I intermittently checked the status and when I saw that, it has arrived at Sambalpur (Distrcit Head Quarter of the district that Hirakud belongs to) I asked my father to recieve the courier from there personally. But the courier boy there denied any such arrival. Today, when my father when again went to that place, he told that, they dont have any delivery point at Hirakud so they have returned the same to Mumbai. This is a cheating! When DTDC took the delivery from me at Mumbai, that time itself they committed the delivery. Now, for the simple denial, I am in problem. I sent one important document to be signed by my parents and to be returned to me on or before 15th of june. now that thing is at stake. I request you to look into this matter. I have the reciept of DTDC which makes the evidence. If you are not taking any action then I will be forced to take this issue to legal.
              Aug 14, 2020
              Complaint marked as Resolved 
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                Consignment No. M43238501
                The Party who send me the courier gets an acknowlegement(fake) by the courier co.DTDC itself...
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                DTDC — Courier Not Received

                Docket No. Z92528442 not received yet. The courier was delivered on 14 May 09 from Noida to jhansi.but today is 23 May 09....
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                This is a Complaint against the fraud that DTDC has done. I was sent a Courier from Hyderabad to Mumbai which contained my Debit Card. It was supposed to reach me the next day and i got a Message that 5000 Rs was debited ... i was shocked and then after all the investigation i could do found out the tampered envelope in its Malad office. But the card inside it was missing.

                This is not only inefficient service but a fraud done by DTDC. i went and even told the Police as well as the Manager but in vain. Its 2 weeks passed and they are still looking into the matter.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  http://www.dtdc.in/

                  HAD SENT A PACKET BY DTDC FROM KANPUR TO RANCHI VIDE CONSIGNMENT NOTE # Z 88789622 ON 20TH APRIL MORN 09 BUT WAS DELIVERED ON 26TH APR EVENING.

                  IT IS ASTONISHING THAT SUCH CO's JUST GIVE A REGRET MAIL AND THE FRANCHISE HAS TO BEAR THE BRUNT TO MAINTAIN THEIR CUSTOMERS.

                  IN A SIMILAR CASE A PACKET WAS SENT TO NET4IN TO NOIDA A FEW MONTHS BACK, WHICH HAS NOT YET REACHED IT'S DESTINATION TILL DATE.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  DTDC — Kanpur to Ranchi in 7 days.

                  BOOKED A PACKET AT KANPUR ON 20TH APR 09 VIDE CONS. NOTE # Z88789622 FOR RANCHI, SURPRISINGLY THE PACKET REACHED IT'S DESTINATION ON 26TH APR 09.

                  DID COMUNICATE THE DELAY TO THE CO. WITH THE RESULT THEY INFORMED ME THAT IT IS A SCLUDED CASE.

                  WHEN INFORMED THAT A SIMILAR PACKET WAS SENT TO NOIDA FEW MONTHS BACK HAS NOT YET REACED IT'S DESTINATION, THEY PREFER TO GO MUM !!!

                  kya idea hai !
                  sir
                  i have sent adocuments through tumkur branch kanatka to gaya on dated 23/06/2009. herethe office personel told me that it will reach within two days but still it is not receivd. ihave all ready cocerned so many times to tumkur branch and also gaya branch but they are not responding properly. so my humble request you take necessary action as soon as possible because it is very urgent. here my booking no is B53617026.
                  your faithfully
                  syed irfan
                  mobile no [protected]
                  tumkur o5 karnatka
                  dtdc is a useless courier service,
                  never rely on them

                  they are 3rd class service provider,
                  they should be taken behind the bars,
                  i have suffered a lot due to there so called services.
                  ADVERTISEMENT
                  IN SPITE OF REPEATED REQUEST OVER TELEPHONE FROM 10.05.2011 IN VARIOUS TELEPHONE NUMBER (Approx 50 Nos) AT HYDERABAD OFFICE, YOU HAVE NOT YET FORWARDED THE C/N NO.K47577815 DT.07.05.2011 TO SANGAREDDY-502295 AND THEY R WAITING FOR ENVELOP FOR DELIVERY TO CONSIGNEE.

                  INSIDE THE ENVELOPE IS ONE PERMIT WHICH IS VALIDITY PERIOD ONLY 25 DAYS AND 2 LAC AMOUNT INVOLVED IN PERMIT. ALREADY 14 DAYS GONE, NOBODY HAS TAKEN ANY RESPONSIBILITY FROM DTDC COURIER NOR NOBODY PAY ATTENTION SERIOUSLY. DTDC COURIER SERVICE IS NOW ABSOLUTELY USELESS & 3RD GRADED COURIER SERVICE.
                  REGARDS,
                  SWARUP BHATTACHARJEE
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I wanted to sent a letter to BEGUSARAI, BIHAR so I reached your branch at Sanjay Place, Agra on May 2, 2009 I enquired about its delivery time at destination. I was told that it would be delivered at Begusarai possitively on tuesday. I regret to inform you that my DAK has not received by my relative at Begusarai till date. There is no result inspite of several phone calls from my side as well as my relative side. On enquery at phone no.[protected] (at Agra) given on the receipt I was told the DAK is retained at Patna office, but office at Patna says that DAK has not receeived at there office. I am in restless position as it was an urgent and important letter and non delivery of this letter will cause me a loss of about Rs.10, 000/-. Your staff is not taking any interest in this regard. Every time when I call your office at Agra they take all details from me and advise me to call later or after half an hour. This is to request you kindly to look in the matter and arrange to deliver my DAK today possitively as it is very urgent and important.

                    Shipper Name Dr. S.D.Sinha,
                    Agra-282005

                    Receiver Name Sh Gajendra prasad Srivastava
                    Section Officer, D M Office,
                    Begusarai, Bihar.
                    Receipt No. * Z 8 8 6 5 2 8 1 5 *
                    Dated[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    My consign no is =MDB0321338

                    Please give me status.


                    Thanks
                    Raushan
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      DTDC Courier Service — not taking responsibility to deliver on time

                      my parcel had arrived in the dtdc courier service in my town gangtok, sikkim many days ago but the company failed to either...
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