DTDC Courier & Cargo Complaints & Reviews

Hello, I have a consignment(X[protected]. As by online tracking its showing that it was out for delivery since Saturday in Faizabad(224001) .But 6 days has been passed & Still I haven't received it. On contacting to the Local help desk they are unable to give any satisfactory answer even most of the given no are not functioning. Pls look & help...

hi, my product (dotzot tracking id:[protected] is not received yet...but it shows that it was delivered on 2 dec-14... i repetitively write for the same thing to customer care executive...but they not properly reply every time when i drop a email...your customer care executive call me and asking the same repetitive questions...they even not knowing my query/problem...after such long time... today the first male executive can not able to answer my query...he simply hand over to lady who started conversation with "what is your problem/query?" what the hell is going on over there?...if you are not able to resolve the said infront of me...and better to drop me a email...then i will go to consumer court for the same matter.

Sir I send a item throw DTDC Courier on[protected] at 1000 Hrs at Amity University Jaipur. I received a call from DTDC Courier Jaipur that collect your item from office, we will not give you at your address given on this, because this 20 KMS away from our office. When I booked, why they told me that we can't give on this address. He told me that if you will not collect todey, we will send it back. I face so many problem.

Our bangalore office has sent a very important courier by DTDC courier service having my contact number mentioned in the address through docket number B19210241. But this courier has returned without even informing me and our company will lose a big business due to the non delivery of this urgent courier. We are going to start a campaign in our industry to not to use DTDC service because of so poor service by DTDC karnal office (Near vegetable market) . Regards, Sunny Bhatia [protected] Email: [protected]@gmail.com

Sir, I had sent courier from Chandigarh to Noida on April 2015 consignment no Z45391995 and till date it is not delivered to the destination.Even after continous follow up they are not entertaining me with the update. Please do the needful as i am having some important document in it.

As the DTDC is giving assurance for fast delivery of courier services. I am disappointed with the service we are getting at Nandurbar. It is kind request to company don't collect the courier by giving false commitement of 24 hrs to 48 hrs delivery to customers towards the places anywhere in India where your Franchisee does not exist. So that the customers won't be harassed for 8 to 10 days.

Dear sir /madam, POD no: H41171264 DTDC from srikalahasti (chittore dt) to NewDelhi, but not yet received by reimbursement team.If medical bills will not recived & rejected it is responsible of you by delay.iwill go by legal. Adress to be deliver Reimbursement Team Health and Insurance Integrated 87B-, 3rd Floor, Shahpur Jat New Delhi - 110049 Contact No : [protected] Svnarasimharao Indus towers [protected]

Dear Sir, I want to know the status of my courier having consignment no. H36842483 . This is to be delivered to Faridabad, but I did not get it. However it is showing that it is delivered. kindly inform it to me immediately. Regards, Ausaaf Ahmad

We are sending Medicine's by courier to patients from 2-3 years but now days we are getting lot of complaint's from patients that we are not receiving your courier properly it means we are sending somewhere and the courier is going some other place and finally we are getting blames from patients and fake words from your office like we already send we already delivered so and so things. for example: i send parcel from hubli on 31st evening to bangalore Address: TRACK NUMBER B18402538 Dr Sagar Positive Homeopathy No 241. 6th Cross, 1st Stage CMH roa. Indra Nagar Bangalore-560038 LM: KFC Circle. opp:Spice Hot Spot. Today 3rd but we didn't get our parcel and when i enquired in your office they told once that we already delivered and second time your parcel is in Delhi... this just for example we have lot of problems and complete. So Please do something to solve this thing and make our way clear Regards manager POSITIVEHOMEOPATHY

I have ordered a pair of black formal shoes but you have send the wrong order as the shoes which I had received does not match my ordered shoes so I launched a complain for the replacement but again I received the wrong order so now I'm launching the complain for the refund and I have sent the shoes to you address with the required email such as necessary bank details and the complaint details(as advised by the costumer care).But now also I'm reciving the message saying that they have not yet received the product.

As per online information, the courier is for dispatch delivery from Monday 30th March, My mom has been in home from last days just that we do not miss the courier but still no response. I had called all possbile numbers given to me from different DTDC offices but unfortunately, still i do not know the status, I need my courier, tell me how do i do?

DTDC consignment number A31285899 not deliverd from long time while status shown deliverd. The courier dispatched from Surat at Date 24 March 2015 and till now Courier not deliverd Delhi. Current address is B-796 New ashok nagar Delhi 110096.

Are you guys sleeping? I have been mailing you continuously for the past 3 days but you don't even care to reply. MY COURIER H43014533 IS SHOWN AS DELIVERED ON YOUR WEBSITE BUT I HAVE NOT RECEIVED IT. This is the last time I am mailing you. Solve my problem or I will go to the consumer forum. Disgusting service by DTDC. What do you think? We students have no other job other than mailing the useless DTDC??

Hi, This is regarding my shipment no. H42873070 which was shipped from Guntur on March 31, 2015 to Cochin. The shipment had arrived Cochin DTDC Apex on the very next day, that is 1st April, 2015, but it took another one day to reach the DTDC facility in Kakkanad. ​ This shipment being an urgent one for me, I had checked with the sender whether it will reach me latest by Apr 2, 2015, and upon confirmation he had shipped it well on time. It shows the lack of service quality by DTDC, where it took more that a day to reach the facility which is just 15km apart. I had been tracking the shipment since yesterday morning, and was trying to connect to DTDC customer care number from today morning, but nobody was there to answer the call. If customer cannot reach on the customer care number, why the hell such a number been kept on DTDC website ? Finally by 4pm today, I got the DTDC Kakkanad SEZ number, and came to know from them that the shipment has went out for delivery, and I would get the shipment latest by 5pm today. I double checked with them and made my point that the shipment is very urgent for me, but still they didn't bother to inform the delivery person about it. I, not being got any call from anybody till 5.30pm, called them again, and they said that the shipment has returned back to them. They says, they have contacted me, but I didn't get any calls. I have call forwarding enabled on my mobile, and missed call alert in case if I miss any call due to network issues, but nothing had happened. And still they say, they have contacted me. The lady from DTDC Kakkanad SEZ, to whom I spoke wasn't even allowing me to speak, and not listening any of my points. She finally had disconnected my call by asking me to post a complaint if I have any issues. Regards, Neelesh E K +[protected]

Ref: V20011431 Sent on 11th Feb 2015 from Pune to Delhi not delivered to consignee and insurance for value Rs. 2000 was bought in the event of consignment getting lost. Its being two months now and concern person is saying that there no answer from Head office. Please look in to this matter and arrange my insurance money ASAP.

i posted a dress worth Rs 2100 to be delivered at bhiwandi. I was returning the new product purchased online from theclosetlabel.com i posted it on 19th march. They claimed that it will take max 4 days in delivery but its not yet delivered after 13 days. There is no considerable response from their customer support email id. call centre keep telling one more day. It was really urgent for me to deliver the product at the right time. But they are not able to do so. They cannot even track my product . I will be losing my 2100 rupees as well as the courier charge. Their staff are also not willing to help

i want to complaint about dtdc service in jaggaihpet they were performing in worst way and this was concluded on the basis of the costumer service by means of their reply to the customer and my courier had reached them at least by a week and they didn't even communicated me about the arrival of courier and they even returned it and i am very much dissapointed because of the service and i hope you rectify it

Dear Committee, First of all I would like to know how much value does a customer means to you????? Your service has been very pathetic when the delivery has to be in south. I have send one courier on 10th March 2015 with docket number Z47980317. The delivery address is Dr. Shamima Hussain, Scientist-D, UGC-DAE CSR, Kalpakkam Node, Kokilamedu-603104.It has been around a month and the delivery is not yet done. what the hell is going on ?????? It was an important delivery and you are not even bothering to deliver it. Your service is really sucking the customer brains. Pathetic service ever seen in my life. Furthermore, one of your deliver boy with mobile number([protected]) called me last week to have the extension number of the recipient. Still after that the parcel has not been delivered. When will the parcel be delivered ???????????Else atleast do the favor of returning back the delivery.

My consignment was sent by Peopleskart with docket number X12213042. Since 1.5 months the status is showing as "In-transit". I am regularly trying to call on given numbers but no one is responding. Suddenly the status is changed to "Delivered" This type of negligence is not expected from DTDC. Request you to deliver the consignment.

Dear Sir/madam, This is regarding consignment no. D22047690. Delivery Address: Shri Baleshwar Gupta Plot no. 16, Sanatan Nagar Near Sanatan Ashram Lucknow, UTTAR PRADESH 227105 India Sent From: Amazon.in Seller: Kosmochem Home Healthcare Mumbai Online tracking information shows that this item from Mumbai on 23rd of March 2015 has been reached to Lucknow office on 28th March 2015. But still it is in transit, not delivered even after four days after reaching Lucknow office??? I request you to kindly take appropriate action for its immediate delivery.