DTDC Courier & Cargo Complaints & Reviews

Address: Mumbai City, Maharashtra

I have courired a smartwatch through DTDC courier service on 4th march 2015 from MUMBAI Chakala office to Noida. The tracking id is (consignment number) V21856653. I am checking from 4th march to till date but the tracker on DTDC website always shows INTRANSIT status of the courier. It shows that it has reached NOIDA branch on 6th march 2015 at 4AM. But it has not been delivered yet. I am trying to contact DTDC customer service from then but there is no reponse from their side. I called there number 33004444. The girl who picked took my complaint and i was given a number "00108917". But still that has not processsed further. I have tried calling all the numbers on DTDC branch in NOIDA but none of the phone is available. The girl who talked to me on phone on 3300444 gave me two number and told me that these number was of managers of noida branch which are as follows "Mr, Mahendra [protected]" & "Mr. Ravindra [protected]" . The first number was wrong number and second was switched off. This is total harrasment by your organisation. I have been trying to contact you customer care services from many medium now and getting no results. Please look into the matter. That was a very valuable thing I trusted with your organisation. Thanks & Regards Pranay Pant +91-[protected]

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Address: New Delhi, Delhi

I have booked one envelope at DTDC Okhla Phase-1 New Delhi office on 2.3.15, C/N No. Z51058078 to Patna, today on 10.3.15 still the envelope not delivered by DTDC, I am regularly following upwith DTDC Delhi office aswell as their Patna office, not getting positive response, every time they give me vague answer. This kind of hoorible service not expected from DTDC, I doubt that the top management is aware of this kind of activities, I feel pity for this Company, if they do not improve their service level and attitude of employees and associates, the company will be out of business very soon. If some body from DTDC is reading my mail, please take proper corrective action for good. Thanks Shyam Sunder Ghose email: [protected]@gmail.com

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Address: East Sikkim, Sikkim

I was supposed to get a courier on 25th Feb. I am writing the complain on 10th March. I have no information where my package is . Whoever I talk to, they refer me to a new number. I got this number and he said he is one of worker of DTDC. Then number is [protected]. He had very rough language and disrespected the languages I spoke. His indecency is the example of behavior that is not expected from any person.

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Address: Gautam Buddh Nagar, Uttar Pradesh

hello concern, I am using DTDC service on regularly basis and I am finding that the drivers in the bus do not stop at stoppages, Some times they stop at red lights, some time at stoppages especially at noida where I stay.Its trouble for me to seat in the bus in such a manner, The red AC bus drivers drive as if they are the owner of bus and can do anything and can stop anywhere, please explain them that its a public transport system for public. today the worst case happened i was waiting for the bus at sec 12, noida stadium stoppage, but the bus did not stopped there, the bus was having very few passengers, it went ahead and stopped at red light, i ran from behind to catch the bus, but the driver despite noticing me running from stoppage to red light, did not opened the gate of the bus, I tried knocking the door of the bus, But he never listened.i just noticed the number of the bus DL1pc 8335 at sec 12 noida stadium around 4:20 PM today 9 march 2015. Kindly take some action for it and stop this kind of harassment to the passengers. Thanks

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Address: Visakhapatnam, Andhra Pradesh

I Anil kumar Kuppili sented a document courier with Demand Draft docket No. H40321445 dt. 25.02.2015 addressing to The Vice President, Kanoria Chemicals, Parwada, Visakhapatnam -531019.
The said courier is returned back and the DTDC parwada office Representative mobile No. [protected] contacted me and said courier is returning and same delivered to you within 2 days.

Till now the courier not reached me and the said person not lifting the phone.

Kindly take the necessary action in this regard.
Thanking you,
Anil Kumar Kuppili
Mobile No. [protected]
[protected]

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Address: New Delhi, Delhi

We have booked courier on 28 February, 2015 tracking number Z48961460, This courier is not delivered yet. We are very disappointed with your services. After that we also send same courier on 05.03.2015 tracking number Z49046154. But it is shown at online site in transit. For the first courier already 10days passed still packet is yet to deliver and the second courier is also not delivered. I really don't understand that how much time you will take to deliver the courier form Delhi to Noida . They also not update the online tracking system.We have not face this problem first time . Please improve the Courier services.

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Address: New Delhi, Delhi

I have booked one dtdc courier on 28 February 2015, the Courier booking Tracking No.: Z48961460 for Jangpura to Noida, It is still not delivered. We have face this problem many times, this is not a first time when the packet is not delivered at time . We are very disappointed with your DTDC Courier services. I Never seen this type of services . They also not updated online status at time.I really don't understand how much time these guys are going to take to deliver the Courier in Delhi to noida. After that we have send the same courier twice Parcel booking Tracking No.: Z49046154 on 05.03.2015 for Jangpura to Noida but it is also shown in transit . Please improve your services.

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Address: Pune, Maharashtra

I have booked dtdc courier service on 28 February. it is still not delivered. I opted for lite express service. They charged me 270rs for 1kg packet. I will say this is worst service. Already 10days passed still packet is yet to deliver. Seriously waste of money. Please improve your service.

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Address: Indore, Madhya Pradesh

This is PANKAJ from INDORE city. I needed to ship a parcel from INDORE to JAIPUR on urgent basis for which I gave the charges for urgent delivery to the CONSIGNER. The BAIRATHI colony branch executive mr.SANDEEP took the wrong charges and lost my parcel. DTDC really dissatisfied with its service also they AIN"T returning my charges and even the parcel. The executive says he only knows how to book the parcel and he is not concerned where the parcel is. I really need a strict action against them. If they cannot ship my parcel they have no authority to keep it with them and reply the customers like this. PANKAJ INDORE city [protected] [protected]

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Address: Bangalore, Karnataka

The courier i sent on 4 March from Bangalore to Raipur was supposed to reach today on 7th March but it has not reached till now. More irritating is the fact that tracking details are wrong showing date as Jan 21 2015 and the status has remained unchanged since 5th March evening. No customer care phones numbers are being answered. I have been trying for 2 days now.

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Address: Warangal, Andhra Pradesh

on 25th feb a dispatch has been made from delhi to warangal with consignment number D21707672 when we can expect the delivery track says its dispatched but till now did not received any info complained many times no action taken

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Sent Courier on 2nd March 2015 from mumbai to bangalore by express mode and expected to be delivered by march 3rd, but did not recieve till march 5th and courier people from bangalore are not responding properly, tracking number is v20968097

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Address: Gumati, Tripura

Dear Sir Madam My One Parcel was booking Tracking No.: Z47993729 for my farm Biswas Ayurveda Lack City Shoping Complex, Ground Floor, Room-58, Udaipur, Tripura State, Pin-799120 on Thursday, February, 19, 2015 from JALANDHAR - BYE PASS - LUDHIANA. My Parcel Arrived on Tue, Feb 24, 2015 at GUWAHATI SUPER FRANCHISEE, GUWAHATI . Still it is stay at Guwahati So many days pass .As a result I am Suffering so much . Tracking Results[protected][protected]-Tracking No.: Z47993729 Reference No.: Shipment Dates Origin: JALANDHAR - BYE PASS - LUDHIANA Booking Date Thursday, February, 19, 2015 StatusIN TRANSIT Destination: DELHI Status Date Fri, Feb, 20, 2015 Thu, Feb 19, 2015 Shipment Booked LUDHIANA BRANCH, LUDHIANA 09:18 PM Fri, Feb 20, 2015 Processed & Dispatched from DTDC Facility LUDHIANA BRANCH, LUDHIANA 12:00 AM Arrived at DTDC APEX DELHI APEX, DELHI 07:42 AMTue, Feb 24, 2015 Arrived at DTDC APEX GUWAHATI SUPER FRANCHISEE, GUWAHATI 06:44 PM Still My Parcel Stay At GUAHATI .My Address As belowBiswas Ayurveda Lack City shoping Complex, Ground floor, Roon-58Udaipur, Tripura State.Pin-799120

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bapi0

from Bargarh, Odisha

Mar 5, 2015

Dear
Sir Madam
My One Parcel was booking Tracking No.: Z47993729 for my farm
Biswas Ayurveda
Lack City Shoping Complex, Ground Floor, Room-58, Udaipur, Tripura State, Pin-799120
on Thursday, February, 19, 2015 from JALANDHAR - BYE PASS - LUDHIANA.
My Parcel Arrived on Tue, Feb 24, 2015 at GUWAHATI SUPER FRANCHISEE, GUWAHATI . Still it is stay at Guwahati So many days pass .As a result I am Suffering so much .
Tracking Results[protected][protected]-Tracking No.: Z47993729 Reference No.:

Shipment Dates

Origin: JALANDHAR - BYE PASS - LUDHIANA
Booking Date Thursday, February, 19, 2015
StatusIN TRANSIT

Destination: DELHI
Status Date
Fri, Feb, 20, 2015

Thu, Feb 19, 2015

Shipment Booked LUDHIANA BRANCH, LUDHIANA
09:18 PM
Fri, Feb 20, 2015

Processed &amp; Dispatched from DTDC Facility
LUDHIANA BRANCH, LUDHIANA
12:00 AM Arrived at DTDC APEX
DELHI APEX, DELHI
07:42 AMTue, Feb 24, 2015

Arrived at DTDC APEX
GUWAHATI SUPER FRANCHISEE, GUWAHATI
06:44 PM
Still My Parcel Stay At GUAHATI .My Address As belowBiswas Ayurveda Lack City shoping Complex, Ground floor, Roon-58Udaipur, Tripura State.Pin-799120

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Address: Bareilly, Uttar Pradesh

The order number is B18837968 and it was dispatched from Bangalore to Bareilly on 25the Feb 2015 and reached the concerned city on 28th Feb 2015. Its been 5th Mar already and these guys haven't delivered the package. I don't really understand how much time these guys are going to take to deliver the package in this small city and when i tried calling these guys up their response was that they have no idea about the package and they lost it. When i called them again the next day they said that the package has been dispatched from their warehouse and they have no idea about its whereabouts.

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Address: Mumbai City, Maharashtra

My parcel is showing delivered in your tracking system but it has not delivered yet from your mazagoan branch my order id is 1) X12551093 2) X12551150 Its in a name of shaurya jain & yashika jain.Is there any one who cares about our parcel .Make a reply or call me [protected]

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Hi, I receive my parcel in 7 days but it had been a fortnight and haven't received it. My consignment no. Is D21353406 which was booked from Karol bagh (Gurudwara Road), New Delhi to Jajpur Road, Odisha. I called the office many times but they don't give any answer. Please look into the matter and solve it as soon as possibe. Thanking you

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Address: Bangalore, Karnataka

Hi, I was supposed to get a parcel on 25 th of feburary sent from Asansol but I havent received. On 27th feb, I got to know from customer care that my parcel has been returned to the origin. When it returned to Origin, the stuffs were missing from the parcel. Is the courier company not responsible for the same and need to pay the amount . When I enquired about the parcel, I was told that the person who came to deliver the courier could not locate the address but here the problem was they had already taken out the stuffs from the courier. What they will deliver to me. Is this the service provided by DTDC courier . It's really disappointing for me . Please revert back with proper reply ..This wont be tolerated as we are facing a lot of problems due to you guys irresponsible behaviour.

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Address: Nagapattinam, Tamil Nadu

last week one parcel my friend send from calicut(kerala) to nagapattinam district(tamilnadu) . tracking number is R17289853, , we send some medicine so we told them to deliver the item quicky and we paid extra money to them, they promised maximum 2 days we will delivery the items, but til we not received the items and we checked from online and we contacted thanjavur ( tamilnadu ) branch office, they are giving some contact numbers we called the number all are wrong numbers, thanjavur branch peoples told your parcel now in mayiladuthurai city we don't have another contact details, and mayiladuthurai city branch incharge some times not deliver the item properly so you should go and receive your parcel . sir my house to mayiladuthurai city around 25 KM, this is not first time 2nd time i getting this problem. and i spend more money for phone calls for this enquiry. please my kind request i am really not satisfied your service and im tired, so please make it all properly and design good standards. and please try to take action for my request. i am waiting for your kind action.
i attached the invoice for your reference.

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Address: Mumbai City, Maharashtra

i had sent a printer from DTDC Lamington road branch, Mumbai to Kolar district (DOCKET NO. D[protected], but our client received material in damaged condition. Now DTDC persons said that they are not responsble for damage during shipment process. very bad service...

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Address: Gwalior, Madhya Pradesh

Hi,

i have purchaged new V guard starblizier by online shopping amozon.com, seller send a parcel by DTDC courier with track ID, but DTDC courier member not delivered product, update the status delivered, kindly resolve these issue .

Track ID H40354179

BR
RAJAT MISHRA
+91 [protected]

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bendang

from Dimapur, Assam

May 6, 2015

My parcel with tracking no.M17528179 is yet to reach me in Dimapur. The tracking details show that the parcel reached Guwahati on 01 May 2015. Today is 06 May 2015 and I have not received it. I have tried several time to phone Guwahati and Dimapur DTDC Office but no one answers. How long does it take for a parcel to be delivered to Dimapur from Guwahati. EXTREMELY POOR SERVICE. DTDC CANNOT BE TRUSTED.

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S

sonaga

from Bengaluru, Karnataka

Jul 8, 2015

This is the worst courier service i have ever used.
I have couried the parcel By flight mode(on urgent basis) to Pune(MH) and parcel is still not delivered.
You people are charging very high for urgent delivery but transiting parcel by normal mode because for urgent delivery tracking no starts from 'v' .

I have tried to call customer service they are not providing me proper information.This parcel is very urgent.If you people are not able to deliver then why are running this service. MY consignment number is M19237361.
Can you please provide me proper information by when my courier will be delivered.otherwise refund my money and also my parcel.

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 505

Complaint for non deliverance of courier

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courier envelope not yet delivered

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Courier undelivered and rough behavior of the worker

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Arrogant drivers at DTDC bus

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Returned document till now not returned

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Courier is not delivered at Time

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Courier is not delivered at Time- Worst services

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packet not delievered. worst service

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Fraudulent against charges for the courier

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Courier hasnt reached

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delivery of books

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Not Recieved Courier on time even though sent in express

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My Parcel stay from Feb 24, 2015 at GUWAHATI,SUPER FRANCHISEE,GUWAHATI not Delivered

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Non Delivery Of the Package

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parcel undelivered

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parcel not yet received

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Not received the parcel , no contact by DTDC, stuffs missing

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I am not received my parcel

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received material in damaged condition

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Parcel not delivered

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