DTDC Courier & Cargo Complaints & Reviews

i posted a dress worth Rs 2100 to be delivered at bhiwandi. I was returning the new product purchased online from theclosetlabel.com i posted it on 19th march. They claimed that it will take max 4 days in delivery but its not yet delivered after 13 days. There is no considerable response from their customer support email id. call centre keep telling one more day. It was really urgent for me to deliver the product at the right time. But they are not able to do so. They cannot even track my product . I will be losing my 2100 rupees as well as the courier charge. Their staff are also not willing to help

i want to complaint about dtdc service in jaggaihpet they were performing in worst way and this was concluded on the basis of the costumer service by means of their reply to the customer and my courier had reached them at least by a week and they didn't even communicated me about the arrival of courier and they even returned it and i am very much dissapointed because of the service and i hope you rectify it

Dear Committee, First of all I would like to know how much value does a customer means to you????? Your service has been very pathetic when the delivery has to be in south. I have send one courier on 10th March 2015 with docket number Z47980317. The delivery address is Dr. Shamima Hussain, Scientist-D, UGC-DAE CSR, Kalpakkam Node, Kokilamedu-603104.It has been around a month and the delivery is not yet done. what the hell is going on ?????? It was an important delivery and you are not even bothering to deliver it. Your service is really sucking the customer brains. Pathetic service ever seen in my life. Furthermore, one of your deliver boy with mobile number([protected]) called me last week to have the extension number of the recipient. Still after that the parcel has not been delivered. When will the parcel be delivered ???????????Else atleast do the favor of returning back the delivery.

My consignment was sent by Peopleskart with docket number X12213042. Since 1.5 months the status is showing as "In-transit". I am regularly trying to call on given numbers but no one is responding. Suddenly the status is changed to "Delivered" This type of negligence is not expected from DTDC. Request you to deliver the consignment.

Dear Sir/madam, This is regarding consignment no. D22047690. Delivery Address: Shri Baleshwar Gupta Plot no. 16, Sanatan Nagar Near Sanatan Ashram Lucknow, UTTAR PRADESH 227105 India Sent From: Amazon.in Seller: Kosmochem Home Healthcare Mumbai Online tracking information shows that this item from Mumbai on 23rd of March 2015 has been reached to Lucknow office on 28th March 2015. But still it is in transit, not delivered even after four days after reaching Lucknow office??? I request you to kindly take appropriate action for its immediate delivery.

ORIGINAL SCHOOL T.C. AND PROGRESS CARD SENT THROUGH DTDC BLUE C.N. - V22146442 ON 28.03.15 FROM DTDC PAONTA SAHIB, SIRMOUR, HIMACHAL PRADESH. YE THE CONSIGNMENT COULD NOT TRACK. PLEASE DO THE NEEDFUL TO DELIVER THE SAME OTHERWISE I COULDN'T JOIN MY DAUGHTER IN SCHOOL FOR THIS YEAR.

Hi Team, We have posted a courier on or before 25th march from patna to ranchi. Till 31st March we did not get any update. On 31st when we started tracking courier, we came to know delivery on mentioned address is not possible. ISSUE: 1.DTDT should confirm the detailed address of delivery and accept the courier only when delivery is possible else inform customer that they need to go to DTDC office and collect. 2.And in case of this kind of issue before customer calls DTDT office should call and inform about the courier detail. 3.The behavior on call of the office staff was not at all acceptable (Ranchi main office) 4.Service of DTDT in small towns are too bad, company need to improve on this. Docket number: F08901822

Can you help me to these Reference No.. tracking status is displaying as delivered but till now not received these orders. I have added the contact number to these orders as below. Order CONFIRMED. Reference No.: S[protected] I have given mobile no. to this order: [protected] ) Order CONFIRMED. Reference No.: S[protected] I have given mobile no. to this order: [protected] ) But in tarcking status, under receiver's details showing some...

How you hired the people, they don't know how to speak with customer, We come to you because your market name and your past services, But now a days your some people speak very rudely something like they don't want customer, if you cant manage this things please tell us we will go with some other options.

I Rajender Malik had booked a consignment (CN No - H[protected] from Secunderbad/Hyderabad to Gulbarga on 28 Mar 2015. As per your web site the shipment is still lying at Hyderabad and your Uppal office as well as Begumpet office are unable to trace it and it seems they have lost it. It was an important consignment and its not reaching at destination is resulting into financial loss each day, that too huge. Thus it requested to kindly trace the consignment (CN No - H[protected] and deliver it at destination without wasting any time.

My sElf NITIN BUDHIYAN there is a parcel dispatched on 2 March 2015 in my name but it's not delivered yet order tracking no is X[protected]. DTDC FRANCHISE people also not in helping nature. Return my parcel from where it's originated otherwise delivered it to my Address That's Mention on The Parcel NITIN BUDHIYAN Cell no [protected] Bangalore

Dear Sir/Madam, Finally had to write you when got to a helpless situation when I was charged abnormally again and again, Charged Rs. 600/- for a parcel (2.7 Kilogram) from Hyderabad to Kolkata, when spoken to the support team at DTDC on[protected] the lady who answered the call said yes this is abnormally charged And it was committed the parcel will be shipped to kolkata will be by air ways And the parcel will be received in 2 days time This is not the 1st time I am facing this problem, I have reported this to DTDC several times on their support number And the consignment number is H43151299 for your reference I am just a common man and sincerely need your help Thanks, Prasanta Samal

My name is Srinivas from Gudivada.My friend booked a parcel from Nellore containing of 2 items one is Pen, other is Key Chain sent from my Closest friend.I received Pen but Key Chain is Missing.On 28th Mar'15 my friend sent parcel from Nellore to Gudivada and on 30th Mar'15 at 10AM I went to the DTDC Office, Gudivada and they opened the bag and they found my cover and handovered it to me.I took it to the home and opened and found Pen only Inside and a special Key Chain from Special person was found missing.I was very much discouraged and felt very sad about the DTDC because I only suggested to my friend to send by DTDC, otherwise my friend would have sent through Professional.Please look in these matter seriously it was not lost in Gudivada office because while opening the cover I was there, but it was lost some where in Nellore or some other.DTDC had made me and my friends mind disturbed so please kindly look into these issue and respond me as early as possible.

this is to inform for your local office and agency where Courier started from Delhi. Courier started from delhi on 26th march and till now 30th March didn't reach Hyderabad customer location. Such a worst service by DTDC as they said parcel will reach Hyderabad on 28th March and even after calling many times in Hyderabad local office First no one is responding numbers and i tried atleast 50 times today but no respond from any of office and even main office. [protected] number mentioned on DTDC site and after struggling 3 hours from morning one branch responded and given Banjara Hills branch number and after calling 10 times no one responded from this branch also. I sent a courier from Track On same day to Delhi that delivered on 28th march and the way call center responding it also very excellent. Such a worst and unprofessional service by DTDC. And even i tried Bangalore Head Office no response from there also.DTDC opened 100 office in one city but none of your branch giving proper response even though when courier as so important for me. Such a worst and pathetic service by DTDC. i will not recommend anyone through DTDC. Worst and Unprofessional company and working staff. My Cont No : Z48819077

my consigment no v21601746 parcel delhi south x se supaul bihar keliye[protected] ko book kiye the[protected] ko mera parcel aaya lekin us me mera saman (laptop) nahi tha sifr paper bhar huwa tha parcel dtdc office me hi open kiye the so plz contact me [protected] & solve my problem

my case no is 00186225 i have booked a courier from delhi on 20-03-15 to calicut, kerala but now no details on tracking of my item and ur local courier agents response at calicut is poor and irresponsible. now if no more response im forced to go for consumer court thankyou Dr Hamesh Gangadharan

HI, I had a shipment shipped from Trivandrum on 5th March 2015 (tracking number R[protected] through DTDC Courrier Service. This never reached me and I have been following up this from past 3 weeks. The shipment showed ‘delivered’ without any contact number on their website. the signature was just ‘R’. This shipment was worth Rs3040. I never got anyone answer the Bangalore offices of DTDC when i tried calling. I have been trying their madiwala office number. The sender contacted the Trivandrum office and they followed up and I had Mr Harsh (head for Kerala and Tamilnadu) call me more than a week back. He promised me he will check the issue and got back saying the shipment is missing in Bangalore. He said if I dint receive the shipment by 20th March the money would be refunded. Since 21st March I have been trying to contact the manager. However, he doesn’t answer my calls. Please help. Thanks Reshmi

Hi DTDCI have sent a parcel from Bangalore (PIN[protected] Karnataka to Kannauj (PIN-209727) UP, On 24 Wednesday, The DTDC person promised me for the delivery within 3 days, Parcel should have reached within 3 days.Why it is not getting delivered within time ?Why DTDC does not care about time, I had 3/4 times bad experiance with DTDC, I will never use again.Please make sure the delivery by Sunday 29th 2015, else I will make a legal action.your disgusting services always frustrates the people.Nikhil Trivedi[protected][protected]@gmail.com

i had booked parcel on 24.03.2015 thru DTDC plus courier from day and courier services (authorised franchisee dor DTDC ) sector 26 chandigarh. concerned person Mr Pandey assured that ther parcel will be delivered on 26.3.2015 if i book thru DTDC plus services. as my parcel contained temerature sensitive product i opted for plus services my docket no is v21681134 dated 24.03.2015 . i have been in continous follow up with mr pandey the owner of franchisee in sector 26 mob number [protected] he has not been attending my calls since i first complained on 26.03.2015, then i called on land line[protected], where is office staff asked to wait till 27.03.2015, even on 27.03.2015 i could receive an satifactory reply from them, then i approched mrs anupama bakshi ([protected]) she assured me that the package will be delivered on late evening 27.03.2015 but it didnt, i called again on 28.03.2015 and i was assured for delivery by 10.30 am, again it falied, the again i was given time of 4.30 pm again the parcel was not delivered. she asked me to talk to Mr R.s pandey in delhi ([protected]) for the same he also said the same thing that we are working on it its stuck somewhere then mrs anupama gave number of mr garish in nagpur ([protected]) he also said that we have not received any parcel till date 28.03.2015. i have been harassed mentally for past 3 days, i have benn visiting DTDC offices since 26.03.2015 but neither the franchisee owner nor the local head office incharge mrs anupama bakshi could locate the package. i am suffering a huge loss with this as the parcel had temperature sensitive product which is of no value now as the temparature in the thermocol box can be mainted for 72 hrs maximum. kindly look into the matter immediatly and find a solution.

Hi My name is Akash Kumar and my Wife Mrs Kuheli Sarkar booked courier from DTDC on March 22nd 2015 from Inderpuri Nariana New Delhi to deliver a Cooler from New Delhi to Raiganj West Bengal. Consignment number for courier is Z37487896 we paid him Rs 2100.00 cash but till date we haven't received our cooler. Me and my wife tried to take status many time each time he said it will get deliver in one to two days and now it has been more than a month. and how he is saying he have booked the cooler with different courier agency and given the no.for that and said to contact them not us. We also contacted Akosha team for this issue they also regestired complain with DTDC complain no. "2216186" still we havent received any response. Please help us to resolve the issue now we feel mentally harassed, and tired of contacting them. Regards, Akash Kumar Mobile:- [protected] email id:- [protected]@gmail.com