DTDC Courier & Cargo Complaints & Reviews

Grievous Complaint : Against DTDC Couriers Dear Sir, I had booked two packages containing Tender documents addressed to vide Way Bill Nos : V21578778 and V21578779 on 21st March to be delivered to Ms GAETEC, Vignyanakancha, Hyderabad, 560059.. The Franchise staff Mr Pundeshwar at 18/19, Scindia House, Connaught Place, New Delhi 110001 checked and accepted the packages. On tracking, to my surprise, I found that the packages are being returned to origin saying that there is 'no service'.. This is appalling service as we lost the Tender acceptance due date and were not allowed to participate past the due date. Had we been advised that there is no service to this area I would have opted for alternative means. We had submitted the Tenders along with Bid money of Rs 350, 000 as Bank Guarantee. Please advise what action will be taken against DTDC who has caused this lost opportunity, time and money as well as to us and how DTDC will compensate for the same. Sundaram Ganesh G.S.Technology New Delhi

Letter booking Ref No- Z49772795 it is showing delivered on 23/3/2015 but not received to me . It was in my name & mobile no was also written on letter still not delivered in hand of addressee. I am in contact with your Biswas Nagar, Delhi office still not co-operating. Talking in non cooperation manner. Please arrange to deliver as early as possible.direct the deliveryman to come in office on monday and show me the person to whom handed over the letter. regards Dev Prakash CPCB, Parivesh Bhavan, East Arjun Nagar, Delhi-110032 Mob- [protected], email: [protected]@yahoo.co.in

We have booked a Parcel through DTDC Tripunithura vide Docket no. D21606248 Dt.21.02.2015 addressed to the Consignee M/s. Genus Power Infrastructures Ltd, Plot No.12, Sector-4, IIE, Sidcul, Ranipur, Haridwar, Utharanchal - 249403, Ph.[protected]. But till date the material haven't reached the consignee and we are facing very critical situation. Kindly inform us the status of this consignment immediately by return mail. The content in this Parcel is Thermistors, an electronic component - 10000 nos. net value Rs. 93280.00 as per our Invoice no.173 dt.19.02.2015. Jayaram.K.V Tech.Director Nila Tech Pvt Ltd, Chithrapuzha, Irimpanam.P.O, Cochin - 682309.KERALA. Ph:[protected], [protected].

Dear Sir / Madam, This is to draw your attention to the unsatisfactory courier service by DTDC. The consignment no. is M16817116. From the tracking, I could understand that the parcel was "Out for Delivery" on Mar 25, 10:38 am. However, I did not receive the parcel even after 36 hours. The customer care told me that the package was in Malleshwaram, Bangalore. When I called the Malleshwaram branch, they started arguing that the door was locked, though I was out of office both the days and spent the days in my apartment. When I called their blatant lies, they started misbehaving and hung up the phone. Till now, the package has not been delivered. Please consider adequate steps. I think such lies and misbehavior is only going to harm the reputation of your company. Kind regards, Dr. Saikat Banerjee

i post one parcel through one of the known courier services called "DTDC". i posted that on Thursday[protected] last week, till today's date[protected] my parcel hadn't receive at the destination location. i tried to track the details but as per the tracker my consignment has been reached to one of its franchisee in Bangalore on Monday[protected] Morning since then it was showing Out for Delivery, for three days it showed the same status. On Wednesday[protected] night it showed that the parcel was delivered after confirmation i got to know that it was actually not delivered at the destination. Meanwhile i was trying to connect to the customer care and that Franchisee which has got so many bad reviews on Just dial for their irresponsibility but no one bothered to pick my calls. i am so pissed off and helpless i do not have any idea what to do and whom to contact now. Sometimes its not about the money its all about the intention Purpose emotions. i am mentally harassed just want to know what the heck is going on with my parcel. Below are the detail of consignment number consignment number :- Z50854389 Please do the needful.

Dear Sir/MamThis is to draw your attention to the unsatisfactory courier service by DTDC company. I handed over the packet with C/n No. z50035219 and the case no is 00165319 March 18th, 2015 at DTDC Yamunanagar branch. And the staff member assured to deliver the packet within two-three days, but failed to fulfill his promise.Not only has the parcel not been delivered till date, but a delivery boy misbehaved with my wife and gone without delivering the courier, I never complained about any of your services during the past three years. But this time it was a big letdown.I hope you will take a serious notice of this complaint immediately. I shall look ahead to your reply.Sincerely, Brij Bhushan[protected]

My parcel has been dispatched on February, 02, 2015, the status shows as delivered on Feb, 06, 2015 10:50 AM, but i have not received the parcel nor received call at least, my eBay customer was supposed to return an item he purchased from me (iPhone 5S), it was dispatched through DTDC on February, 02, 2015 to Amreli Docket/Airway Bill Details: H40537864 After getting information from ebay, I approached and called several times your local agent. On investigating this matter with DTDC office, I came to know that it was delivered to a hotel called "Hotel Angel" in my city and it was not a parcel it was an envelope. As this item was an iPhone it should not be an envelope. This is very suspicious. Please update me on this issue as soon as possible. Thanks, Trupti Vagadia [protected]

Worst worst worst service from DTDC the above consignment were is reached to Bangalore on 20 march 2015, Still not delivered to kolar. From Bangalore to kolar it is hardly 60 Km from 20th it is pending. If i call customer care only phone is numbers is provided but there is no of that phone numbers. Almost i lost 100 RS for calling this numbers. Please check and update the status at the earliest. PH:[protected]

Hey can you please send status for the following shipment. Mahesh Malka - C58741561 parul setia - C58741560 Man Mohan Mishra - C58657395 Shivam Kumar Agarwal - C58823123 I asked this question and waiting for more than week for a single reply from your customer care. I need these details immediately. there is no proper update in your interface on this shipment.

I made a courier from Noida to Bangalore on 16th Mar'15 by awb no. Z50828769. But as per the receiver it has not received to him. However status shows delivered in tracking detail. kindly provide POD for this courier delivery. so we can provide to receiver for there reference. Regards, Prem prakash

With referance to the subject line we would like to inform you that we made a courier from New Friends Colony New Delhi -110025 to Greater Kailash -II New Delhi for this Rs 50/- charged by your dealer. Dealer Location and address:- BUILDING NO. 5 BASEMENT, NEW FRIENDS COLONY, NEW DELHI - 110025

My courier with tracking Awb no F08877361 was booked on 22nd Jan 2015, a Bangalore to Bangalore courier it should have reached in one or two days but it has not reached me till today 24mar.Even the tracking has not been updated since 24march.Repeated calls to dtdc helpline and respective counter nagavara has not helped as they put the calls on hold and don't return for any help. My complaint no 00164357 was lodged on 23rd march but the package has not reached even after 2moths . please help...

My courier with tracking Awb no D19665804 was booked on 12 march, a delhi to delhi courier it should have reached in one or two days but it has not reached me till today 24mar.Even the tracking has not been updated since 13march.Repeated calls to dtdc helpline has not helped as they put the calls on hold and don't return for any help. My complaint no 141753 was lodged on 17 march but the package has not reached even after 12 days. please help

Dear sir, I send an air parcel to hashimara( west bengal) on 16th march 2015 .I was told it will reach on friday 19th. On 23 d I went to the office at trivandrum near manorema office, they promised it will be delivered today (24th) and you tracking result shows some funny results. Pls let me know the up dates. AWB NO D22085773

I had lodged a complaint at your chandigarh office on 14.03.2015 and your office lodged complaint with No. 00130444. What is the current status of my complaint ?. Please reply immdiately on my email id [protected]@gmail.com or call me [protected].

I have booked a consignment on 3rd March 15 having docket number P31335008 for delhi. After waiting for a long time I checked the status and I found that it was returned back to Pune on 14th March stating that person not available. Though it was undeliverable at the destination but it should be returned back to me as it is having some confidential document and can be misused. After n number of phone calls I am unable to track my document. Even I have visited the DTDC shop and they told me that you will be intimated and will call you back. I have already in loss for not getting the document delivered and don't want any further delay related to this. Please help me with this or let me know where should I go for further action. Thanks Mahesh Thakur [protected]

AWB no. H40356214 which was posted through DTDC on 17th MARCH 2015 and now online tracking shows it arrived in KOLKATA on 19th MARCH, where is my post ?? Since last two days I am trying to call 33004444 but by god grace no one is bother to lift the call. I am worried about my post via I need it as soon as possible. Morning, I left voice massages, mail & feed back but no reply. It all those system is working at all ??

As per the online status, my consignment H42467122 is delivered from delhi 19th March 2015 to udaipur. But still it is not reached at udaipur. Present status was not updated. Please provide me the reason of this delay and the time upto which you will deliver

I booked an order on BookGanga.com which was shipped on Mar 16th with tracking number P31258135. The status of the shipment is "delivered" on DTDc website. However, I did not receive the shipment. I did not receive any call from the courier person either. When I called the DTDC office (Pimpri, Pune), my calls were not answered. The bookganga.com person was told by DTDC that the shipment was received. But I re-checked and re-confirmed that it was not received by anyone. DTDC Tracking Number P31258135 BookGanga Invoice Number[protected]

hello, i have couriered one parcel from bangalore to bheemavaram on 25th Feb. it didn't get delivered but in the system it is entered as delivered. the dtdc office here in bangalore Beml gate said that they cant do any thing. I am trying to speak to the bheemavaram office people. Even sent a person to meet them. They said the parcel haven't delivered as they received it as a damaged one. when I asked them when I can get the parcel back they have no clue about it and not interested in knowing it. when I call them they say we will get back to you in half an hr but they never come back. when I call them they don't reply. my consignment number is - D21508858. I have given a written complaint 2 weeks back.