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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 58

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A
Adnaan Qidwai
Mar 21, 2022
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Address: india
Website: www.dtdc.in

DTDC Consignment no is ''U15761907'' this consignment we courier from LUCKNOW on 12/03/2022 to GORAKHPUR - Barhalganj, This should be delivered on 14/03/2022 but DTDC showing successfully delivered, so I called Gorakhpur DTDC office they gave me no of ''Yogesh courier service Barhalganj - +[protected] '' we called him and he was like start yelling at me that your delivery place too fare from my place I am not going to deliver this packet you just come to me on Monday (three days later) then I'll give you the packet, Today my client harsh Ji visited there but still, he is not responding to the call and his office is closed.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    B
    Bhaskarramanarasaiah Bhaskar
    Mar 20, 2022
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    As per message received on 16.3.2022, product delivered, but this product not received from me D12787788 is the tracking number
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      asam srinivasulu
      Mar 20, 2022
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      Address: Kp Road Vidyanagar kota mandal 524413

      14th of this month booked at poruru branch Chennai from kia car company. I have not yet received. When I saw in online it was in transit. I thought still it was at poruru. It is very urgent please find it try to reach me as early as possible.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        Nisikant Pattnaik
        Mar 20, 2022
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        My consignment number is H27977631 dated:[protected].Till date[protected] it is not reached at the destination. Is this a courier service or ordinary postal service? Why we will pay more to you for this type of worst service. Refund my item along with penalties which I incurred due to delay of your service. On which I loose Rs.50000/-. I am going to consumer court. Even if I could send through Indian speed post also it could have been reached much early. Useless service with high standard.
        Refund my item immediately and pay my compansation.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          D
          Dixit343
          from Hubli, Karnataka
          Mar 19, 2022
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          Hello, I have sent a parcel from Hubli, Karnataka India through VRL service on 17/03/2022 to mudhol, (dist: Bagalkot, Karnataka) Gc no is 34699897.
          They have mentioned that parcel would be delivered in max two days. But now if i call the customer care service they are telling that it will be delivered on Monday (21/3/2022).

          It was very need that parcel need to be delivered by atleast today evening.
          Please take some action for this and help to reach the delivery
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            W
            Wafzi
            from Tirurangadi, Kerala
            Mar 19, 2022
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            Today I received a call from their office and said to pick up the parcel from their office at kottakkal and when I enquired regarding this to them they replied that they will not deliver it to the address I gave instead i should come & pick it up from their office.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              B
              Bhàrgãv Bhàî
              Mar 19, 2022
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              My parcel track id is t70970360
              it is showing consignment redirected it address is 521001 machilipatnam but it showing in different location.So please solve my problem
              address.
              Name.Munagala kishore
              edepalli, sakthi gudi
              machilipatnam.521001.
              Ship to this address
              +2 photos
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                S
                Sharadwat Sikdar
                Mar 19, 2022
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                Address: Hyderabad and Kolkata

                My name is Sharadwat Sikdar. I stay in Hyderabad.I have dispatched a product to my hometown in Kolkata (335, Mahatma Gandhi Road, Kolkata - 700082) in my fathers name Mr. Sajib Kumar Sikdar on 12th March 2022 through DTDC. The consignment number is H28280801. It was dispatched in Kolkata but still didnt reached to my home though its showing that the product has been delivered in 15th Match 2022. Furthermore when my father called to the receptionist of Kolkata for query she replied in a very rude way. Please help as my father is nearly 70 years and its hard for him to take this tension. My email id is [protected]@gmail.com and my contact number is [protected].
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Y
                  Yaswanth Lingam
                  Mar 19, 2022
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                  Address: all over india

                  Booked a DTDC premium service. Booking date is march11th delivery date is march 16th. Haven't received the parcel till today (19/03/2022). DTDC customer service is the dumbest service. They have the same information that the customer can see through tracking shipment. They don't have access to transfer call to higher official. The package is being tracked by 5 of my colleagues from one week. Still no proper update from DTDC. Shipment is stuck at chennai, haven't been able to connect to chennai branch. Calls get connected to another branch.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  I have booking a packet from Kalyani pin 741235 from Shyamal Mukherje for Jaipur traking no.V65155293.Now I want to panding delevary of my packet.Is it possible?

                  Shipment delivery pending - Comment #4022895 - Image #0
                  Shipment delivery pending - Comment #4022895 - Image #1
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                    E
                    Ejaskhan S
                    from Delhi, Delhi
                    Mar 18, 2022
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                    Address: Kollam

                    Shipment: R46082360: This delivery is intended for my sister and the partner, Premlal Unnithan is not willing to deliver the package. Moreover when asked for the reason, he talked in an abusive manner to my sister. This is moreover a complaint against the delivery partner, Mr: Premlal Unnithan[ DTDC office, Kollam Collectorate]. Please do the necessary steps to deliver/return the package and take necessary actions against this person. If there is no action from DTDC, we will take legal action from our end.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Sura_Krr
                      Mar 17, 2022
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                      Booked courier on Monday 14th March at Pallikaranai, Chennai DTDC office to the destination Nammakkal and they told that it will be delivered next day ie 15th Mar. But 3 days gone already its still In Transit at Erode branch. When i checked with erode branch they said that its a booking issue at Chennai, instead of Karur branch they have booked to Erode branch and it will take another 2 to deliver from Erode - karur - to deleivery address. Experienced very worst service at DTDC, totally irresponsible people. Its better to avoid DTDC in future.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        D
                        Durga7766
                        Mar 16, 2022
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                        Address: Durga Prasad, Nandyal, AP, 518502

                        Hi Team,

                        Today (16th March-2022) around 2:00PM I have book a courier and later I due to some other reasons I want to cancel the book.
                        I asked to cancel the parcel the agent told like the cancellation charges is 40%.
                        Why you are charging 40% for the cancellation. Also my package is not moved from the shop?
                        +1 photos
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                          V
                          Vaishnav1995
                          Mar 16, 2022
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                          Resolved

                          This consignment was sent from Bangalore (Consignment No. B[protected] on 11th March 22 to Raipur. This item is still not received, but it is showing as successfully delivered under tracking history. This is a important/urgent package. And also, I read it in many online forums that this is a general practice that delivery boys do to maintain their performance scores. Please look into this.
                          Mar 16, 2022
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            N
                            nitin110791
                            from Gurgaon, Haryana
                            Mar 15, 2022
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                            My Shipment has been dispatched on 5th March 2022 from Ludhiana Punjab and the last status of the Packet is showing for 6th March 2022 i.e. it has been further sent to Ambala but still the status is same and when I called DTDC Customer Care they people informed me that Vehicle (HR38W9670) in which the Packet was dispatched is under Sales Tax Department Custody & DTDC will pay the necessary Fine & complete all other formalities and then this packet will be dispatched to me but hard luck. Still the Vehicle is in Sales tax Custody.
                            Tracking ID : T70938038
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              V
                              varatharamesh
                              Mar 15, 2022
                              Resolved
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                              Address: DTDC Coimbatore

                              I have been waiting for my package more than 2 weeks. I have provided correct home address along with mobile number. But they didn't deliver my package yet.

                              Consignment number - Z86368529
                              Apr 9, 2022
                              Complaint marked as Resolved 
                              I have received the product. so closing this complaint
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Parcel mili kya?
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                                D
                                Devaansh Collections
                                Mar 14, 2022
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                                My dtdc parcel track shows as delivered in track update with receiver name some unknown where i didnt receive any parcel or even a call regarding the parcel & got sms as delivered pls provide feedback .
                                Whats the worst service
                                Thought dtdc to be fastest & best service till now but now it showed up to be worst service
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Mar 14, 2022
                                Updated by Devaansh Collections
                                Tracking if : X76228379
                                My dtdc parcel track shows as delivered in track update with receiver name some unknown where i didnt receive any parcel or even a call regarding the parcel & got sms as delivered pls provide feedback .
                                Whats the worst service
                                Thought dtdc to be fastest & best service till now but now it showed up to be worst service
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                                  PremaSathish1
                                  from Chennai, Tamil Nadu
                                  Mar 14, 2022
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                                  Address: Thalambur, Chennai

                                  The Mixie, I have couriered has completely broken. I paid 300 for delivery but no use. It's not a damage, we cant use mixie at all.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    T
                                    TWD
                                    from Chennai, Tamil Nadu
                                    Mar 14, 2022
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                                    Claim and Complaint on Non-Delivery of Shipment V64151656 contains 3 Passports

                                    Address: 1st Cross St Achuthan Nagar Ekkatuthangal Chennai 600032

                                    DTDC Express Limited, 21st Feb 2022
                                    1st Cross St, Achuthan Nagar,
                                    Ekkatuthangal,
                                    Chennai- 600032.

                                    Dear Sirs/Madam,

                                    Sub: Claim on Lost Shipment no.V64151656 contained 3 passports with valid visas.

                                    Further to my lodged complaint on the above lost shipment contained 3 original passports with valid Malaysian dependent visas and attached the copy of the same for your immediate...
                                    +2 photos
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                                    A
                                    adarshpatil99
                                    from Ahmedabad, Gujarat
                                    Mar 14, 2022
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                                    I sent the courier on 28 Jan that got misplaced by DTDC. I didn't get a response for 20 days. After I filed a complaint on their DTDC complaint site to which, they assured me to give compensation but no answer till the date. That's why I have decided to finally take legal actions against them after giving them infinite chances to fix their blunder. I would really appreciate a refund and compensation amount for the products that I had bought.
                                    .
                                    I am attaching all the needful documents
                                    +3 photos
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                                      S
                                      Sonali Kupekar
                                      Mar 13, 2022
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                                      [protected]
                                      [protected]
                                      Account number
                                      [protected]
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