DTDC Courier & Cargo Complaints & Reviews

I scheduled a pickup through DTDC courier on 10.4.2022 via their app.The cargo was scheduled to be picked up on 11.4.2022 from Lucknow and delivered to Delhi.DTDC charges a premium amount on their service called "Express Shipping".Under this shipping they guarantee the delivery within 2 days.As per their terms I was charged an amount of Rs.1010 as express shipping charges.On 11.4.2022, I kept waiting for the entire day and there was no call/sms/email from Dtdc for the pickup time or details of the person who would pick up the cargo.At around 4p.m when I called their customer care, I was told that my package will be collected within an hour.However it was not picked.At 5:30, I called the customer care again and I was told that at any cost my package will be picked up by 7p.m.It was not picked up even then.When I called the customer care again, they told me that as per my request, my pickup had been scheduled for the next day.This is an utter lie, manipulation and fraud.Without my request or approval they cannot reschedule the pickup for their own irresponsibility and failure.Even on 12.4.2022, the package was not picked.I have already lost precious 2 days and money because of this fraudulent company.They charge huge sums of money and loot customers in the name of "Express Shipping".
They have no redressal mechanism for initiating refund of money.
Booking number - V72259368
Pickup location - Lucknow
Drop location - Delhi

They lost my one of my bank legal documents. its office near to my home and they received my documents 23rd march and sent back to bank due to phone number issues and did not find the address. their office just near to my home walking distance 3 min only or bike distance 1 min only.

Customer care did not pic the call, the do not know how to talk with customer.

very very poor services.

Sir consignment Number D12993913 jaisalmer(Raj) me delivered hona tha. Online status check karne par 09.04.2022 ko delivered successful bataya gaya. jabki mujhe consignment delivered nahi hua. aur na hi mujhe corier company ki taraf se koi call aaya. mere dwara jab sambandhit courier agency se sampark kiya gaya to wo pahle to taal matol karte rahe. baad me mera consignment unki shop me hi mila aur mujhe diya gaya.
Late consignment milne se me bahut pareshan hua aur mujhe khud courier company jakar consignment lana para.
ya bahut galat hua.

I received a box of Devgad mangoes via DTDC courier yesterday.
AWB: D13112955
On arrival, I find that the whole parcel box was out of shape due to the manhandling. Extra tapes were put on it by the DTDC staff to repair the box. I find that almost the 1/4th consignment was damaged due to the irresponsible handling of the parcel by DTDC team. My supplier has spent ₹1200 and has informed them about the contents inside which has to be handled with certain care. Yet, the parcel takes 4 days to reach Puttur, Karnataka from Mumbai, Maharashtra. If atleast the parcel was delivered intact, it wouldn’t have been an issue. DTDC has to bear and pay us for the losses we have incurred.

I am Rohini currently residing in chennai.
A courier from Hyderabad to Chennai was sent via dtdc with booking I'd: H28385331 on 26th March 2022. ( RK Nagar branch)
So far not yet received the parcel and there is no proper response from the dtdc office in Hyderabad. No tracking number generated for me to track it online.

For the past one week the response is give us 1 hour time we are checking but there is no reply after that.

I am in urgent need of those document
Please help me

My Application[protected] for ISSUE OF DRIVING LICENCE(MCWG) verified Successfully 17.03.2022.but 20days long time my application is pending.please solve my problem, beacuse my work is courier but no licence.please help me.

Thank you to all staff.

I ordered a product from online store on 3 april, 2022 and my parcel dispatched on 4 april, 2022.
But they are not updating tracking updates on their website. Kindly help in it.
My parcel tracking id is-R[protected]DTDC)

I am Jahidul Islam from Guwahati, Assam, I sent a courier to CHENNAI through DTDC .. it says it has been delivered but the person hasn't received the order yet.
AWB no. K54673003
Please help !

I have sent an important courier on 26th March to Medchal (Near Hyderabad) . Tracking No - R46178014..

When I tracked it, it is showing reached Medchal office on 30th March. But it is not delivered till today 6th April. Status is showing as RECEIVER REFUSED DELIVERY(CIR). I checked with the receiver he told they never came for delivery.

Can you please help on this to get it delivered?

Third class service got from SK enterprises, Dhankawadi Pune

Dear sir,
Already 4 days before booking my percel
Chennai to Assam. When I checked my tracking I’d there are saw courier is here. Why is late ? My tracking id c23677392

How to know without calling the customer that the customer is not available. No call or message directly written on the status that receiver is not available.What kind of service is being provided?

My courier was out for delivery when I found in DTDC tracking site, then the order was not delivery guy did not call, but when I checked back with my tracking Id there it's been showing consignment redirected, i think they did not try to deliver the parcel, poor DTDC SERVICE

Tracking ID-Z86413394

U15788304 booked for Fategarh pin 209601 was dispatched on 15th March was routed to kanpur/Kannauj.

The paket is not being delivered non being returned. DTDC is least concernd on the service

DTDC has either lost the valuable packet or they are taking clients for ride.

DTDC should be penalised for irresponsible service for which advance payment had been collected.

My courier T76538945 hasn't been delivered for 7 days now and every time I am trying to track it, it shows that "data not available". Kindly help me as this is urgent and very important.

Dear Team,
The product has been booked by my seller on 28.03.2022 vide the above consignment number but till this product has not been reached to me. I have also requested several times to DoPT for earlier delivery for urgent requirement. But none of the time the requested has not been taken seriously by the DTDC Courier. It is disgusting.

Dear Sir/Madam,

Due to choke/ blockage of external sewer line reverse flow to my house no71, Valmiki Nilaya 7Th cross R R Temple Road Devasandra K R Puram, is causing inconvenience and health hazard. Request clearance of external sewer lines at the earliest. Due to Blockage Water is not moving forther.

Regards,
Sridhar
[protected]

The delivery boy did not messaged a single time.
I could not picked up the call due its showed spam.
Just requesting that send atleast one message about the delivery status.
Delivery boy No: [protected].
Consignment no : U15382131

This is to inform you that, I have received my courier parcel on
(29/3/2022)
I was shocked to see that, the parcel inside has damaged ..and 72 no's of hearing aid tubes missing inside my parcel .only three tubes inside the parcel. There is a hole in box and they have stick a sticker above the hole.
My client sent me 75 tubes ...from Chennai. It was also delayed for past 4 days.
I was totally upset .kindly take necessary action and book my complaint regarding this.

Doc no . C23548623

Booking date : 25/3/2022
From : Mahalaxmi hearing aid
Perambalur, Chennai-- 600011

To : vibhas hearing solutions
25 PK SALAI
J J health care karaikal

Received date : 29/3/2022.

Too late delivery from Chennai to karaikal (usually takes one day delivery) But they took 4 days ...

This is totally unacceptable... Kindly give me a solution for this.

Thanking you
Vibhas Hearing solutions
karaikal
[protected]@gmail.com

My parcel yet not delivered since 7 days.
DTDC taken me charges by air and sending my parcel through by road.
What a worst service DTDC, so many times I have escalated but yet not delivered.

Parcel -D12571718

Kindly take quick action or else I will complaint in Consumer forum that you are taking money from customer and not delivering parcel on time.

Courier partner-Ankar courier and cargo service who told me that he send my parcel thorugh air and taken air charges but after calling customer support DTDC they told me parcel booked by road..

Address:- Ankar courier, Gali Number 3, Village Chhalera & Sadarpur, Block D, Sector 44, Noida, Uttar Pradesh 201301

Kindly take a quick action on it and check with DTDC service for fraud and fake promises.