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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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+91 80 2536 5032
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Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 57

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M
Muthu Raju
Mar 6, 2022
Mar 6, 2022
This thread was updated on Mar 6, 2022
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Not delivered

Hi, the asset was dispatched on February 24 th from TUmkur and reached Chitradurga sorting office on 2nd march, from 2nd March it is showing went for delivery, no updates from branch, no customer care number, no proper response. This is the worst service i had never seen. Iam going to give complaint to the police....
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We had booked DTDC packers and movers to shift our household items from Bangalore to Tirunelveli. Consignment number: [protected]. Firstly, for shifting a house, they did not send promised size truck but sent a mini 7 ft truck even after collecting the list, we had the call and get a 14ft truck after a lot of calls.
Unloading as a service was added in the invoice, however no team arrived at destination for unloading. There was only...
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F
FloIM
from Pune, Maharashtra
Mar 3, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Parcel Not Received

Address:pune

Received DTDC Smile number 9244 at 6:39pm but courier person did not turn up. called DTDC customer service who had given me New Sangvi DTDC number [protected] which is not in service but they had no other alternative number. checked on website courier boy stated office locked door closed which is a lie. I have been waiting for the courier at my address same as provided for shipping since morning. The person has not turned up at all. This is...
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S
Sanjay Mathania
Mar 3, 2022
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Non Delivery of Material

I have get medicine dispatched by doc no T10809658 from Parwanoo (HP) to Joginder Nagar (HP).
By tracking the same, this packet was return back mentioning location not serviceable.
Since these are medicine for my old mother, we are suffering due to bad service by you.
Need these medicine delivered immodestly otherwise I will lodge a complaint with state Consumer form....
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R
RagunathanRB
from CHENNAI, Tamil Nadu
Mar 3, 2022
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Showing wrong delivery destination and pincode in

I ordered shoe from insta page. I paid full amount in advance. They sent the parcel screenshot with the consignment number Z73502639. But it is showing as Bandel, West Bengal. But my delivery destination is Chennai Tamilnadu....
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B
Bipashadutta
from Kolkata, West Bengal
Mar 3, 2022
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Fake delivery of dtdc

My parcel with awb no K38268125 has not delivered to my address but in tracking it is showing delivered...
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A
AjayGaonkar
Mar 2, 2022
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Unprofessional behavior by DTDC courier agent

Address:Mudhol

I got a call from the agent at 6pm on 1st March that I have a courier and was told that they don't provide the service near my near so to collect the same from there office, I was not able to collect the same on the next day due to some work and the same person called me today(2nd march) at 8pm and when I told him about the same, the person started shouting on me saying that " you are careless and you should be responsible to collect it from...
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Dishha Agarwal
Mar 1, 2022
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Laptop Courier

Your agent in Kolkata booked Cargo under LITE, took money and now sent delivery via roadways. It has been a week.
I am going through mental agony.
Do you even care?...
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V
Vishal1602
Mar 1, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Parcel not delivered

I have send a important parcel from khatauli to delhi with id no U15537749 which now says not delivered due to office closed or door closed cir while it has to deliver to a corporate office which is opened. Kindly resolve the problem otherwise it will cost me my job...
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A
Anndypatil
from Kolhapur, Maharashtra
Mar 1, 2022
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Delivery service is not proper in village region.

Address:DTDC Courier M/S. Ananya Enterprises, Old Bus Stand, Collage Road, Chandgad, Kolhapur Chandgad . Kolhapur 416509

I got a call from DTDC saying that your courier is arrived at DTDC (Chandgad) office and you have to take it from office only. dtdc (chandgad) office is 45KM away from my home. I requested them to deliver it to my home but they said you have to take it from office only. How can i go so far to get a courier? is this your service?...
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SukanyaDivya
from Gurugram, Haryana
Mar 1, 2022
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My package status is mentioned as OTR

Website:DTDC Courier & Cargo

My consignment id is D12174808.
The package status was out for delivery on[protected] at 11am and later in the evening at 7.30pm, the status was changed to RESTRICTED ENTRY-(OTR).
I haven't received any call from the delivery person nor from the community security that any such attempt was made.

This is complete misinformation. I would like my package to be delivered at the earliest....
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Address:Chakrahmat bhigo

DTDC tracking sites shows my parcel is delivered but I didn't get my parcel and it is falsely shows delivered...
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A
Ashish Vijay 1111
Feb 28, 2022
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Courier Not Delivered and it showing delivered

Address:Ashish Vijay J 402, Raheja Residency, Avanti Vihar, Raipur

One Courier Not deliver on written address and when I checked the thru ref no it shows its been delivered. But when I enquired about who has received it then comes to know its not been actually delivered and also experiencing very very pathetic behaviour of DTDC staff. Even they are not bothered to pick the call of harassed customer. Also called their manager on given no- [protected] but he not bothered to pick the call....
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S
sai krishna transport
Feb 25, 2022
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My parcel with no- C22632324 has not been delivered

Hello,
My parcel with no- C22632324 has not been delivered. They have Lost it and fake signed it has it delivered. I have already complained to the DTDC customer service, but they are not responding properly.
Please look into it.
My parcel no. Is C22632324
Thank you...
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A
aryan225
from Gorakhpur, Uttar Pradesh
Feb 25, 2022
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Parcel not delivered and executive giving abuses

Address:Ghatkopar Mumbai

Respected Team,
DTDC courier team has not delivered my parcel as it is there in the office of dtdc in ghatkopar branch then i called to one of the executive in the office whose number is mentioned below [protected] at Morning 10.40 and he started using foul language started speaking worse and stated abusive and even the executive told me that he is from head office as a consumer i request for the strict action against the team .....
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M
Mita Tandon
Feb 25, 2022
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Complaining regarding courier tracking

My courier tracking details not updated fir past 6 days and courier not delivered for past 9 days

R45653505...
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Address:At-po -Tetri near punjab national bank, Naugachia, Bhagalpur

My dtdc consignment no - D20706832 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel.
Please call me on [protected] / [protected]...
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A
aravind856
from Bengaluru, Karnataka
Feb 24, 2022
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Shipment lost/status unknown

Dtdc is handling shipment #k54149872. The shipment has been lying at their booking office for 4 days. DTDC has not helped apart from asking me to go to the booking office and ensuring its updated. Im the receiver staying in blore and the package is coming from North east. how am i to go and get this done. when i reached their support they assured me of an update within 24 hrs and nothing has happened yet. they do not respond to emails or...
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S
Shailja89
Feb 24, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery is getting delayed

I have ordered few items from the beauty chaser insta page they couriered it through dtdc i have paid in advance for that.
My consignment number is Z72118119, when i tracked it it is showing out for delivery and then receiver requested for rescheduling of the delivery but they never contacted me for delivery.
they didn't even call me so how they can say it is rescheduled because i have never asked.
I want to know about...
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P
Papa99
Feb 22, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Courier not reached destination.

Courier not received . Booked at Nandyal (AP). Supposed to reach Pavagada (Karnataka). But courier was sent back by Chamarajpet Bangalore DTDC. to Nandyal without sending to Pavagada. Very important documents are there in the cover and I was in urgent need. Till now I do not know the whereabouts of the cover. Very poor response from customer care. It is for name sake....
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