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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 11613
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DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 540

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A
Abhishek031003
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not couriered on commited Date

Address:Pune, Maharashtra

I had couriered a gift Item to Gwalior Madhya Pradesh, it was a Birth-day gift to my Dad, the same concern I intimated to the receiver at the time of booking the gift on Saturday, 17/05/14, they told that 99% it will reach on Monday, from Monday morning I was tracking the same with your office in Gwalior there I had t call to numerous numbers with Hit n Trial mode, at last at 7:00 'O clock I came to know that it is not booked, when I went...
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Naresh.G.V
from Mumbai, Maharashtra
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Dtdc - Please track my courier - Consignment no V17016102

Address:Hyderabad, Andhra Pradesh

Hi Team, I sent a courier to one of my colleagues residing in Bangalore from Hyderabad (Dtdc - Indira Nagar, Gachibowli branch) on the 29th of last month. Courier never reached its intended recipient nor did either o[censored]s receive any phone calls regarding the non-delivery, but in the online tracking system it is showing as Delivered. I tried reaching the local Dtdc help desk on [protected] for help but their response is not satisfactory....
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ppatel30j
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Very bad experience with DTDC

Address:Pune, Maharashtra

I had made an express delivery from AKOLA TO PUNE for some urgent documetns. AWB number: V16833760
I was supposed to get them yesterday itself, but still haven't received the parcel. Infact the DTDC people at Hinjewadi, Pune location are not even sure where my parcel is.
This is not acceptable from a reputed name like yours.
This delay in getting the documents had quite a negative impact on my work.
This...
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A
amit.bhowmick17
from Delhi, Delhi
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Worst experience again with DTDC courier services

Address:Kolkata, West Bengal

From Last Saturday-10th May'2014 and till today 13th May'2014 had not recieved my documents till now.My AWB No.-K70110336.As per track report of DTDC. My document has been dispatched from kolkata-DTDC counter around 10:30am-13th May-2014 and till now i have not recieved yet.Distance from DTDC kolkata office to my home is around 12-15min.The worst courier service i ever imagined.Around 30-35 times i have called to DTDC kolkata office...
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A
Abhinav Kumbhat
from Bali, Rajasthan
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Poor Services

Address:Jodhpur, Rajasthan

Docket No - M04837130 From - Mumbai To - Jodhpur Booked On - 07 May 2014 Any courier services provider would have delivered the package in maximum 3 days, be it good or terrible courier. But, sorry to say that your services, i.e. DTDC falls below the terrible category. As of now,[protected]:35, I have not received my consignment. Because of your poor services I have lost a lot of business, and clearly you are solely to be blamed...
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A
anupam.mangal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service and very Rude Staff

Address:Bangalore, Karnataka

I am residing in Bangalore. I had to send an urgent courier to Indore and thus I went to the DTDC office at Sarjapur Road, Bangalore at 12:30 PM on 5th May 2014. I gave the courier (weighing about 200g) and asked for Express Delivery. The person at the desk charged Rs 215 (DTDC National Plus Service) and assured that the courier will reach in 48 hours or I will get my money back. The billboard outside their office clearly mentions this point...
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A
anandrao0706
from Hyderabad, Telangana
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Extra Unsolicited Charges

Address:Hyderabad, Andhra Pradesh

I had called DTDC courier local branch in Pune on the 7th of May 2014, and spoke to Mr. Atul Shinde there. I had an LED TV and the stand to be transported from Pune to Hyderabad. He spoke to me nicely of course, and promised that the consignment would be picked up from the Pune address and promised to look into it personally to ensure care is taken. When asked about the amount, he initially said, it would be around 4000/- depending on...
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Address:Vadodara, Gujarat

Consignment not delivered - A28476469, Consignment date[protected], it reach to Kanpur on Apr 29, 2014 after that it is not being delivered to ORai (Jalun), I called to kanpur branch[protected] / [protected] but not getting good response, same I complained to Head office but their also not getting any update, I think they lost my parcel Please do needful, now they are saying why not you made insurance, is it required then which insurance...
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A
aken
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

B08960798 Consignment not delivered

Address:Bangalore, Karnataka

I posted a parcel box of medicine at DTDC (CN No. B[protected] on 29th April 2014 from Bangalore to ilkal (Bagalkot district). The parcel did not reach till today to the destination. When asked after 3 days they told it has gone to the wrong destination place - Belgaum. Though the address was mentioned clearly with Post, Pin no., Phone no., Taluk & District still it went to Belgaum. Till today the parcel has not reached the destination....
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S
SUSHMARK
from Vada, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivering of consignment after 6days. no.M05713130

Address:Mumbai City, Maharashtra

Sir, I had booked one consignment bearing No.M05713130 through DTDC Couriers with their booking agent S&B Couriers SE-1B, Ajit Nagar CHS, Next to Janakalyan bank, J.B.Nagar, Anbheri East, Mumbai 400059. Phone NO.[protected]/ [protected] from Mumbai to Aburoad Rajasthan on 03/05/2014. I was told that it would be delivered within 3 days. But till date it has not been delivered. I have contacted their customer care Email No. [protected]@dtdc.com...
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E
econoclastic
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inefficient Service and extremely poor customer care

Address:Mumbai City, Maharashtra

An important package for me was shipped from Kolkata on May 6, 2014 using DTDC courier service. I was supposed to receive it today May 8, 2014. However when I tried to track it online, I saw that the package has been dispatched from the Mumbai Goregaon East office today morning at 10am. My own office and residence are at Goregaon East itself yet till 5pm I have not received the courier. It is an urgent package and if I knew I would...
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P
pallavi8287
from Bengaluru, Karnataka
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Removed sunglasses from the courier

Address:North Goa, Goa

I had ordered ray-ban sunglasses From Myntra.com. Returned it by DTDC since I found my lost sunglasses by the time these arrived. But Myntra is now saying that they did not receive the product. They received an empty case by courier. We had shipped it properly and shown it at DTDC. Myntra has signed and received the courier. But now they are saying that the sunglasses are missing. It was removed on it s way to Myntra....
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S
shriricha27
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment goods Stolen Inside

Address:Vadodara, Gujarat

My Consignment Number A28476468 goods stolen inside, consignment date 26-04-14 on vadodara, compliant by consignment receiver from Jhanshi, I am suspecting on Mr. naval Jha, Courier Branch In charge on vadodara Shall I lodge Police complain No direct complain number available in WWW.dtdc.com, very difficult to find mail id and complain number I contact and inform every where to DTDC but no action, fabhelpdesk.[protected]@dtdc.com, incubationdesk.[protected]@dtdc.com,...
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B
bihmbengal
from Digboi, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dtdc-courier not delivered after expiry of due date

Address:Kolkata, West Bengal

Hereby we like to inform you that we have come to know, observing information displayed on online in DTDC website, that a courier parcel has been sent to us on 25th April from Kolkata but it has not reached to our office till now.That parcel contains various important documents of our students.If that parcel is lost anyhow it will bring about a huge loss to the students and also to us as a consequence.Being in such situation, it is happens...
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G
gorav.singal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not delivered, stuck in transit from last 10 days

Address:Gautam Buddh Nagar, Uttar Pradesh

I sent a courier via DTDC number: Z19590381, on 25th April to a city in Rajasthan. I tracked courier details from their site, from last 8 days, it shows "In Transit" I'm calling their customer care from last 4 days, and they are not responding to my calls. They gave me number of Jaipur, to which they are not picking phone. This is pathetic service from such a big company. I'm planning to sue them, please advice me how to do this. The...
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Address:Gurgaon, Haryana

More than 10 calls, and 3 emails in last 8 days to get a packet. In first attempt, it was not delivered since I was not on delivery address. I called up the courier guy in 10 minutes after he left the address, to request delivery next day, or to pick up from their office. But wow, they won't deliver, they won't confirm where exactly packet is?? Head office says it is with franchisee, and franchisee says its with Head office. And football...
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P
Pritesh Patel
from Delhi, Delhi
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Missing items from my parcel sent by DTDC

Address:Navsari, Gujarat

Hello sir As customer saying that packet was empty when received, kindly share the Courier weight receipt when pick from your end and when delivered to customer. Tracking number: A28393734 Carrier: DTDC Shipping Date: 29 Mar 2014 15:17:27 Regards bhavesh patel bj.tech mo;[protected] M.O. ***BJ-TECH*** BHAVESH PATEL...
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P
Praveen80
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not delivered but status has been updated

Address:Gurgaon, Haryana

I have a concern regarding the delivery of my consignment dispatched from Gwalior M.P. to Gurgaon (Haryana). My consignment No is Z18494559. The courier was dispatched on Friday 25, April 13 and still not delivered to me (Gurgaon). However, the status has been updated to Delivered with status date Monday, 28 April. I have a question how c.s.t can update a status to delivered until the package did not reach to the destination or person. It...
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C
Codes Te Dan Joan
from Bengaluru, Karnataka
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then i stoped calling. i thought atleast mail.

Address:Bangalore, Karnataka

Delivery to the following recipient failed permanently: accounts.[protected]@dtdcintracity.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain dtdcintracity.com by hostmx01.logix.in. [115.112.241.69]. The error that the other server returned was: 550 #5.1.0 Address rejected. ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; ...
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M
Mayedass
from New Delhi, Delhi
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Non delivery of Important document even on 6th day of booking

Address:New Delhi, Delhi

Refer Your Docket No. Z21276563 dt. 19/04/2014. This envelop contains very Important document and your Booking Clerk at DDA Market Sector 16, Rohini, Delhi Near Canara Bank has assured that it will be delivered on 21/4/2014 positively. I regret to inform you that this Envelop has not delivered yet. What the fun to select DTDC Courier. Please respond and trace mu document and delivered the same today positively....
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