DTDC Courier & Cargo Complaints & Reviews

DTDC though been in courier business for 24 years has never realized that courier is a service and It's the worst in customer service. I, student at IIM Calcutta booked my courier on 1st March 2014, paying Rs.1408, with consignment no. D16240805, to Nandyal (518501) as destiny location. The dtdc guys at Nandyal called me on 5th March, asking me to pick my courier myself, and the lame reason they gave is that they can't find the house no.'s,...

my AWB/Consignment Number is X07074359 the courier boy give this to wrong man. i did not get this courier. kindly arrange the delivery as i am not getting my product as soon as possible. its clearly mention its will be deliver to Mr. Pawan Kumar Singh its a paid consignment, please arrange the delivery. thanking you...

a small packet is booked in DTDC courier from wood master ludhiana doc no.Z17878386 ON DATED 4/3/14.
DELIVERY PLACE jalandhar .but till 7/3.it is not delivered a have called jalandhar office[protected], branch manager mr.harinder singh [protected], ludhiana office mr.panday [protected]) but still my couirer not delivered.and dtdc not worried about customer.they are not comitted....

Hello team, This is to inform you that DTDC-cargo packers & movers (regd) company is using the name of your company which diverting the mindset of people regarding the fame of DTDC and their service. i just want to intimate my friends, colleagues and specially to DTDC courier and cargo company that DTDC-CARGO is running their company with DTDC brand. Under this confusion, i had quoted for DTDC-CARGO instead of DTDC courier&cargo. this...

I had sent a parcel (CN No. B[protected] from Bangalore to the address of my wife SUNU SOMAN, ATHENA, MARAVETTICAL HOUSE, K P ROAD, M G KAVU, Thrissur-680581 on 1/March/2014. On 03/March/2014 I got a call from DTDC office at Athena (Siddharth - [protected]) and asked my wife to come and collect it from their office. Since my wife is sick and not in a position to collect the parcel, I asked them to get it delivered at home. Then they were telling...

Sir/madam, My consignment no. V15947220 sent to the adress Manish ratna, flat no 8, JTS flats, near postoffice, mosabani no. 1, mosabani, east singhbhum, jharkhand Pin-832104 is shown to be delivered online but i haven't recieved it yet. Also when i called the last destination of courier at ghatsila office the guy is not responding. The package was booked from chennai on 24th feb 2014.So i need help in this regard. Thank you...

sir, myself kalyan krishna and living in visakhapatnam.i booked one courier having a consignment number H26256796 from visakhapatnam (A.P) to Basti(U.P) on 21.02.14.they told me that it will delivered on 25.02.14, but today is 01.03.14, till now after 9 days, courier not delivered to destination. in phone also dtdc service members are not responding, and they are not in position to tell where is my couier.what to do in that case pls help...

Dear Sir,

I was booked 1 courier from your Begusarai Branch, consignment No. k66702658
on 5 feb 2014 for cuttack nimpur jagahtpur they told me it will be delivered before 10 feb 2014 but it is not yet delivered
when I enquired from your Begusarai office they said it is on the way & when I enquired regarding
this courier at nimpur office they said they didn’t received any consignment from Begusarai...

Tracking-H25962423
On 27/1/14, I've given a parcel to dtdc to courier to Srinagar(J&K) which consisted of aquatic plants worth 2000 Rs and the guy opened the parcel and checked it and accepted the courier and had given me an estimated courier delivery date in 5 days i.e On 2/2/2014. The parcel consisted of 2000 rupees worth aquatic plants which was wrapped nicely in a polythene cover to prevent any leak incase and there was...

To Whomsoever it may concern, Its really disheartening to see that one of the renowned courier services acts so irresponsibly...My consignment number D15621256 was courierd on 4 February 2014 and was to reach on 6 February 2014. Its 28 February 2014 now and there are no traces of the item. Even after repeated follow ups the staffs are irresponsible and do not find it necessary to let the customer know the details. this is with reference...

I have had the most harassing experience with this company. I had sent 6 boxes from London to Gorakhpur as moving residence for a year. 4 boxes sent were fine but 1 box was some one Else's and the other had broken and missing things. I had to trace the contact details of the owner and complain as the staff had told me until some one else doesn't say they have received a wrong box how can we track. After 2 weeks of fighting I received my...

My friends delivered a parcel, that consignment number is p26646186 on feb 21st. when i am tracking that it was delivered on 25th feb, but i am not getting. for this i enquried nearst dtdc office, they are giving me irresponsible answers.please find my parcil send it to me my address: phaneendra sai balaji pg, plot-37, munnekollala sgn dental college back, bangalore-37...

Can we expect something from you, it is going to be 16 days from dispatch and my people are still waiting for said material @ Banglore .AWB NO.D15254134 Dt. 11 Feb2014.. We are corporate user of your services, now we are forced to review our relationship with your company. Waiting for your prompt reply at least. Regards-Arvind Kumar [protected]...

Sir/Madam, this is to inform u that I booked a parcel on 31/1/14 vide no Z13766854, at jeevan nagar ludhiana office of DTDC with Mr Prince. The parcel was to b delivered to Mumbai.I was told that the parcel would be delivered within 3 days.When it didnt reach even after 1 week, i tried to track d site but could not track d same.on enquiring DTDC office i was told dat some times due to technical errors could not be tracked but will reach...

This is regarding a consignment Z14546664 This package was send to me from Delhi. Yesterday my servant received this package in an open condition. and some of the items inside the package is missing. I want you to take urgent action against this... I contacted the local delivery boy who did the delivery He claims that The package came in an open condition. Attaching the screenshots which he provided me. I have also spoke to manager,...

Sir/Madam, this is to inform u that I booked a parcel on 31/1/14 vide no Z13766854, at jeevan nagar ludhiana office of DTDC with Mr Prince. The parcel was to b delivered to Mumbai.I was told that the parcel would be delivered within 3 days.When it didnt reach even after 1 week, i tried to track d site but could not track d same.on enquiring DTDC office i was told dat some times due to technical errors could not be tracked but will reach...

Dear DTDC Team,

The below details has been sent to your customer care at CSS.[protected]@dtdc.com but it is unprofessional approach at their end that they dont even revert. I have lodged my companit on 17 Dec, 2013 it has been more than 02 months I have not heard anything from you.

This is to bring in your kind notice that I had sent my laptop on 28 Nov, 2013 to Hyatt Amritsar “Adjoining Alpha one City Center,...

Hi Sir,
I had to send a parcel to my sister and it needs to be reached in 2 days.
So i went to DTDC courier office in Banglore(Hulimavu/Madiwala/BF-902) on Feb 11, they told me that if i pay 150 rupees for speed courier it will reach second day evening to the destination so i paid the same.but its been 4 days still the parcel not reached the destination.

based on the consinment track information i callled each...

My Wife had sent a pair of earphones, A sweatshirt and a box of sweets through DTDC Courier from Ghaziabad to Bangalore. When the box was received only sweatshirt was there, rest of the things were missing. DTDC has even put thieves and thugs to shame. No action has been taken till now. Talk of a national courier service. Courier Code: Z12776178...

This one is against Bangalore DTDC courier service. I ordered something from ebay and it was sent through DTDC, the order reached Bangalore DTDC on Feb 4 as I could make out from the order tracking in their website. Nothing happened till Feb 6 so i contacted them via email, and DTDC branch manager replied for that instructing one DTDC staff to ensure delivery. On February 7 the status in website was changed to "Shipment Returned...