DTDC Courier & Cargo Complaints & Reviews

dear sir,
i m an advocate from varanasi. i have booked a courier packet from your Ordaly Bazar branch Varanasi on 13 august 2013 on 10.30a.m as the track no. Z93912283. for the packet from Varanasi to Kolkata, the counter boy of the courier service charged Rs 80/- for that and told me that packet will be delivered on Sat Day 17 August. i felt uneasy and requested him to do fast because there are many train services daily from Varanasi...

To
The Managing Director
DTDC,Edappal,

Dear Sir,
SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT (Consumer Protection Act of 1986)


1) I have booked one parcel from Trissur DTDC office for express delivery of an urgent parcel.
Sales order No:R11061628. The promised delivery date was 25/07/2013 at Edappal. Edappal branch office not yet dispatched the parcel.Please note that...

I was to receive a courier sent from Andhra Pradesh to chennai, the charges were already paid. But the serviceman here (from guindy) told that their service is not available in the place I reside ( that is vandalur) and charged me 150/- extra for delivering it. I got another courier from dtdc the same day without any charges. They must be getting extra money like this from everyone....

Dear sir,

We have sent courier on 30.7.2013 from panoli to Waghoida, other services delivered in one day only but DTDC service not sent this cover within todays ,

If we call to Land Number they lift the call and just hold on the call,nobody is not respond ,

I rang to delivery boy he said , you need urgent you can collect from Akota office, we can not provide at the time ,

Our...

The complaint is regarding the K64689087 AWB NO. Details are attached. It is clearly showing that it was reached by Wednesday, Jul 03. It was having Mangoes.
But, the authority did not call me, also did not come to deliver. Though, they have updated "ATTEMPTED" and reason given "RECEIVER REFUSE DELIVERY".
On Friday, when I reached their office, they told the packet is damaged and no phone no is there to...

Hi, I am Joheb, I had given a box on 27July-13 from my place in ghaziabad to be delivered to guwahati. Today I checked the status it shows it is being delivered, when i called to enquire whether it has reached to the place mentioned, well it hasn't. the couirer guys have just called the mentioned number & asked the person to get deleivery by himself around 3-4 kms away. What kind of service is that ? Do we need to pick up goods...

If you want to get screwed then go and book your courier with the biggest sucker DTDC India.

They are simply frauds. Many time when i purchase on ebay etc, the seller sends via DTDC which is actually a fraud company. They are in acute shortage of staff. No body picks phone ever at their so called Uni - India Customer support no. 33004444 and neither anybody would pick phone at their TransYamuna Branch.

They are...

HI Sir/Madam,

I have placed an order for shipping a product from Bangalore to Madhurai through DTDC(order number: B[protected].
But till date the product is not shipped and there is no response from DTDC.Their customer care services are very horrible and whole day if i try also will not be able to reach out to them.This is such an irresponsible service from DTDC.

Please take necessary actions against them.br...

DTDC is providing very very poor service, do not go. I was expecting a courier it suppose to take 1 day to deliver but they took 7 days and I called more than 10 times for that. They will not pick customer calls, you do know that courier status.

Please do not go DTDC service,...

I have booked courier for my Mom's birthday to be delivered on 10th-July. Courier number being B94494270.

Till 13th-july It has not been delievered. DTDC has ruined the whole purpose of my gift to my mom.

Hopeless service to say the least. I spoke to Mr. Daya in Bangalore and he has been handing out False promises since 4 days.

Can DTDC do something for they are charging ???????????????????br...

For couriering an ordinary envelope containing one A 4 size paper (Mininmum Wt) from Thalaghattapura area in Bangalore to the adressee HSBC Bank , Kalidasa Road, Mysore, the courier company has charged Rs FIFTY (Rs 50/) . Usually most couriers would charge between Rs 15/ to 25/ maximum. The details of the receipt are as follows: CN No. B00283726; Franchisee "CHAMARAJPET HUB, BF 984, THALAGATTAPURA Fr,[protected] , DATED 8/7/13....

sir,

Its a compliant against DTDC. Since this was season of Jackfruit in kerala, my sister residing in delhi.asked me to send one jakfruit. I went to dtdc office to ask whether they accepts such items. the staff said, they wil accept it and parcel wil be delivered in 2business days. so i send it through DTDC. The cost for courierwas 1210/-. but it didnt delivered in 2nd day. i asked them personally about this. but they didnt...

consignment no. D13007927 was dispatched from DTDC courier services, Kolkata office on 08.06.2013 and it was expected to be delivered on my given address on 14.06.2013. But, unfortunately it reached there on 13.06.2013 itself.

When the courier was received, it was in an open condition within a simple bag, which was not at all tied up by any thread or anything to provide a seal on it.

The person delivered it...

Good day Sir/Madam,
My Brother had sent a package from my native place in Karnataka to Bangalore by DTDC Courier Service - AWB No. B94848345 on the 16th/17th of June 2013.
As of today have not received the same while their website shows delivered.
No one from the company is even responding to my mails.
Communication messages attached for your reference.
Kindly advise the courier service to be understanding...

I had ordered a product from ebay.in
the seller shipped the item on time via dtdc courier but I haven't received the courier yet.....since 25th of june the online status is out for delivery...no one picks up the phone on "33004444" which is the so called customer care number of dtdc plus when i try to call the noida branch where the parcel is kept right now "[protected]"....no one is lifting up the phone....I...

This is Pavan Shetty from Bangalore. Working for NephroPlus Dialysis Center as a marketing Head. Dated June 21st I have asked my office to dispatch courier (DTDC)to Bangalore from Hyderabad and it contains one CD. They have promised us it will reach within a day. So I have travelled from Mumbai to Bangalore. CD contains all artworks design of advertisement brochures and leaflets. I have planned to print at Bangalore and train people how to...

Sir/Ma'am,

I am giving this complaint against the poor service provided by DTDC. Where the product not only reached late but also
products went missing. I never expected this kind of poor and filthy service from DTDC. As this was considered to be one
of the better services in our region. Now, I want my my products back. Which are one chain, two pendants and the crystal
watch. I want these products...

I booked a small CD package (1 CD) to be shipped from Bangalore to Jaipur on 17 Jun 2013. First of all they charged me Rs 95 for this shipment which I think is double the price of Indian Speed Post for the same article. Next they promised delivery within 2 days but even after 3 days there was no sign of the delivery. I called customer care on day 3 and they said the package was in DELHI and is being shipped to Jaipur now and will be delivered...

Penta tab model no.ws802c we sent for servicing dated 18.01.2013 in DTDC Couriear,because this model is not work in properway. we talk to custmercare they speak to say your model no. ws802c dispatch in 2feb2013 for speed post service. speed post service no.EU[protected]IN. but in this date 18.06.2013 we not received my tab....
we contact indiapost office for further information but they say this product not recieved in india post office...

Dear Sir/Madam,
We booked a paracel for despach from noida to delhi cn no-z90745656 through DTDC courier co, ltd. after 3 days when We tried to track this no, it show 'DELIVERED'.
But the receiver party have not received this parcel this parcel contain very very precious thing like Cheque, DD, Pay order ETC. then we tried to contact customer care they said that the parcel has delivered then we demanded the receiver's...