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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 549

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P
Pratik HSBC
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexplained delay in delivering my shipment

Address:Karnataka

My relative had mailed a shipment from Kolkata to Bangalore to me on 13th April, the shipment contained necessary documents that were needed for a medical appointment on 18th April.
The shipment log on DTDC website says that the shipment was returned from Bangalore on 17th April due to "RECEIVER REFUSE DELIVERY" when I wasn't even contacted!!
On 18th April I called up DTDC's call centre[protected] and asked...
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E
erasif
from Noida, Uttar Pradesh
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Worst service, no cooperation with customer

Address:Karnataka

Hi,

I have done a online shopping from ebay, and the seller sent the consignment with #Z85138779. Without knowing the service availability dtdc accepted this and then my trouble and mental pain starts on that day without any cooperation from dtdc.

After tracking the details i came to know it is of status "attempted". when i called and visited they said service is not available so it returned back from...
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O
Om P Sapra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of document

Address:Gurgaon, Haryana

Dear Sir,
I booked a packet with DTDC branch opposite Omaxe Mall, Sohna Road, Gurgaon, containing important application to Sub Divisional Officer, Jatusana, near Rewari, Distt Rewari on 10.4.2013 vide AWB No. Z 86243271 which when tracked online shows Not Delivered.

Now if they did not gave service to the consignee's place/destination, why did they not return my packet the next day and refund the charged amount....
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S
sonipalgarg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC COURIER & CARGO LTD

Address:South Delhi, Delhi

Dear Sir,
I am Meenakshi Kumari (w/o sonipal garg )D/O Chetan Prakash, residence of gurgaon.
My complaint against Dtdc Courier & Cargo Ltd (registered under the companies act-1956)
having its registered office at 267, Masjid Moth,South Extension-2 New Delhi, DL-[protected] .
Company made with us a agreement for district franchise on dated 10 sept. 2012 with security amount 300000/- Rs.
Agreement was...
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I
itechzone.2010
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONSINGMENT NOT DELIVERED NOR RETURNED BACK

Address:South Goa, Goa

WE HAVE BOOKED A PARCEL TO DELHI, FROM MARGAO (GOA), WITH DTDC COURIER on 08/01/2013 via Docket no. B89543823, WHICH WAS BOOKED BY AGENCY "LINK ENTERPRISES" FATORDA. WHICH IS NOT DELIVERED TILL DATE, I HAD E-MAIL THEM SO MANY TIME TO RETURN BACK THE CONSIGNMENT, BUT I FOUND NO RESPONSE TO MY E-MAIL.
I AM FORCE TO TAKE THIS STEP.
I WOULD LIKE TO ENLIGHTEN THAT WE ARE AUTHORIZED COMPANIES SERVICE PARTNER FOR BANDED...
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N
Nagaraj Mesta
from Mumbai, Maharashtra
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DAMAGE OF APPLIANCES

Address:Hyderabad, Andhra Pradesh

Dear Sir,
My friend had sent me a parcel in a good condition on 23.03.2013 from hyderabad from MALKAJGIRI branch C/N No. : D12874858 in which there was an induction stove, induction fry pan/kadai/tava, cooker 3litre. and the same was recieved by me in bhadrachalam at ma resiedence in a damage conidtion on 26.03.2013. The INDUCTION STOVE HAS BEEN TOTALLY DAMAGED WHICH COST RS 2590/-pictures are attached with this mail....
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J
jacobfrancis
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong delivery

Address:Hyderabad, Andhra Pradesh

Last week a DTDC courier personnel came to our home to delivery a consignment which was not ours. Inspite of my mother informing him that no person with the name Sanjay Francis resides here, he dropped the consignment at our door and went away. After examining the consignment we found it to be a Vehicle insurance document sent by BAJAJ ALLIANZ INSURANCE COMPANY LTD. to one MR. Mr. Sanjay Francis, S/o. P Francis , H.No. 8-4-369/558, SwARAJNAGAR,...
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J
jigarjghealthcare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft of 3 jeans or theft 1 kg in parcel

Address:Ahmedabad, Gujarat

I had forward parcel of 4460 gm from the courier of DTDC to Ahmedabad to Delhi of 9 jeans.
But when the parcel is delivered and Received its weight is 3060 gm or thief 3 Jeans or stolen 3 Jeans Worth Rs 15000.
So that kind of bad work done by DTDC courier.Now they are not given me any money back or any answer.other than tell like put up case on front of DTDC.But no one can give me solution or Result. Really its highly Bad Thingbr...
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P
parvshukla
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Product received

Address:Allahabad, Uttar Pradesh

Hello Sir/Madam,
I Ordered a product from ebay,It was shipped from coimbatore via DTDC courier service to Allahabad.The Product recieved was broken then i contacted the seller he told me he can give me an immediate replacement and the product might have damaged in transit and for that i have to send the courier back to him.I contacted the DTDC service centre in allahabad and the guy told me that i will have to make payment in full...
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S
Santosh23315
from Kolkata, West Bengal
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Worst Courier service i have ever seen

Address:West Bengal

This is the worst courier service i have even seen in my life.
Submitted documents on[protected] with a promise of delivering that documents within 3 working date and today is[protected] and i m not even able to locate where that document is exactly.

I send the receipt to the office of DTDC from where i submitted my documents. They took my number and been told that they will contact me. have not received any call so...
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A
amit_trip
from Chennai, Tamil Nadu
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DTDC courier is lost

Address:Hyderabad, Andhra Pradesh

I couriered one packet on March 5th (Tracking id H[protected] from Hyderabad to Varanasi. Today is 15th and it has not been yet delivered. When I check the status it shows something like this

5th March - Dispatched from Hyderabad
6th March - Arrived at Delhi
7th March - dispatched from Delhi
8th March - Arrived at Varanasi where it was supposed to be delivered
9th March - Dispatch from Pune!!
10th...
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G
gensynth
from Patancheru, Andhra Pradesh
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Docket No H12738447 NOT Delivered

Address:Rangareddy, Andhra Pradesh

Docket Not Delivered Docket No. H12738447

Pickup date: 15.FEB.2013 ... Delivery Date as per their system: 22.FEB.2013

But document not received by us . we have taken the DRS / POD copy ... it is not signed by us & stamp is not belong to our company

we are sending mails to : CSS.[protected]@dtdc.com , CSS.[protected]@dtdc.com...
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DTDC has to coach patience and manners to the delivery boys who deliver the courier. Many times I had a very bad experience with the delivery boys who talk as if they are doing a favor by delivering the courier. They lack minimum customer service capabilities and minimum experience of how to talk to the customers and the most required factor: Patience in such jobs which I have never seen in them....
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K
KJamali
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-refund of entire amount after they are unable to dispatch

Address:Central Delhi, Delhi

Hello,

On 26th February 2013 I booked two courier consignments (details at the end) bound to Singapore and South Africa with DTDC Courier & Cargo Limited. The dealing person at their Daryaganj franchise, Mr. Rajesh (Mobile [protected]) confirmed that nothing is amiss and the company will be able to provide the services for both the destinations.

He charged Rs. 1700 for both the consignments, Rs. 500 for Singapore...
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A
AJBRITTO
from Mumbai, Maharashtra
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Not Delivered and Worst behavior

Address:Thanjavur, Tamil Nadu

IDBI Bank Has Sent a Courier for me Through DTDC Courier Service. They not delivery a cover even just 1 km of the same town. they Call me for just come and collect that. I went There after 2 days at 11.30 am from my workstation. the staff asked my name and find my Cover. but the branch manager simply telling go and come after 30 min. I was went kumbakonam for that courier only and I want To go My Office. i explained this to him but he dont...
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G
govind singh panu
from Bankura, West Bengal
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NON DELIVERY OF PACKET AFTER 22 DAYS

Address:South Delhi, Delhi

Sir, I was booked the one packet from DTDC coympany from Missamari to Delhi (RK Puram) vide consignment No K60856009 on 29 Jan 2013 at 11 AM and the booking representative assured me that your packet will be delivered within a week to concerned person. But after 23 days neither the pocket received the concerned person nor any information given me regarding where is consignment. The DRS provide me the company shows that no signature...
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R
Rajiv Tanwar
from New Delhi, Delhi
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Bad Service of DTDC Courier

Address:Gurgaon, Haryana

Dear Sir/ Mam,

My name is Rajiv Tanwar, and i send a shipment thru the DTDC couriers & cargo limited, on 7TH FEB13. the Shipment No. is . z82723047. Its is still not delivered to destination. i call everyday and i email everyday i am receiving only one answer the shipment is at kolkata office but not delivered. Since then I am just wondering for favorable answer nobody is taking their job seriously. I request you to please...
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S
sahil58
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC COURIER NOT DELIVERED YET

Address:Samba, Jammu and Kashmir

Respected Sir/Madam

My wife had shipped a consignment No: D11805637 from Delhi to me in Jammu on 30th Jan 2013 and has still not reached me. She sent me her qualifaction documents such as diploma's & degree's. DTDC committing to deliver it in 2 days time. Now Almost 21 days completed. I am continuously trying to contact the dtdc office C4-Janakpuri,New Delhi- [protected] & [protected], but there is no...
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A
ashuglaitm
from Noida, Uttar Pradesh
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Courier is not dispatched yet

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi All,

I have couriered a voucher having expiry soon through DTDC courier.
AWB No.: Z81911605


Booked by:
NOIDA SEC.58 - NOIDA Booking Date Time Tue, Feb 12, 2013, 12:00 AM

It is around 9 days but courier is not delivered at destination and voucher is going to expire soon. Even a simple post does not take 9 days to be delivered. This is my second experience with DTDC....
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ashutoshk2089
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTREMELY POOR SERVICE AND MANAGEMENT

Address:Bokaro, Jharkhand

I BOOKED A COURIER FROM ONE OF YOUR DTDC CENTRES IN MY CITY ITS DETAILS ARE:
MITR ENTERPRISES, CODE NO: TF194
M5, CITY CENTRE, SECTOR-4, B.S.CITY
PHONE- [protected]
I WAS PROMISED THAT COURIER WILL BE DELIVERED IN AROUND 3 DAYS TIME BUT I DID NOT RECV THE COURIER TILL 6TH DAY.
ON TRACKING THE CONSIGNMENT IT WAS MENTIONED THAT THE DELIVERY WAS ATTEMPTED AND FAILED BECAUSE DOOR CLOSED OR LOCKED HOWEVER THERE...
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