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DTDC Courier & Cargo Complaints & Reviews

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Last updated Mar 18, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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1262
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Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 551

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A
agmansuri
from Davorlim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received in india

Address:Ahmedabad, Gujarat

dear sir, i dont get DTDC cargo from Saudi Arabic EMS Services from last 1& half year..i went 50 time at DTDC ashram road services branch office..but they ignore my query and arrgument me to go saudia post services but i had proof that my parcle received from india DTDC service but anyhow thy mis or thiefed my parcle anywere...and not not responsing me...
so now what can i do fortheir go get my write..which company take responsible...
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S
subhash.khare
from Pune, Maharashtra
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Lost my parcel

Address:Maharashtra

Dear Sir,

I had sent one document related to my mothers pension (consignment # P[protected] by DTDC to Bhopal from Pune on 27/11/2012 but it still not reached the concerned person. When I inquired about it today (17/12/2012) they said they had delivered it on 10/12/2012. but when i checked with the recipient he said he didnt. So i asked them to provide me where exactly they delivered and to whom they delivered it. or if they...
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S
shrikantlachake
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

File a Case at Consumer Court.

Address:Maharashtra

Hello,
We appreciate the concern shown by you.
To update you with the below case, we have received the consignment back; however the current condition of the consignment gives me an impression of how badly DTDC Executives handle a customer’s consignment. I now am left to believe the executives never even bothered to understand the intensity of the importance of the goods that the customer wants to deliver!
To inform...
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S
shrikanth1982
from Bengaluru, Karnataka
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PRODUCT NOT DELIVERED

Address:Bidar, Karnataka

Sir,
I have sent a courier from Bidar (City of Karnataka State) by "AIR MODE",on Saturday Dated[protected], and it was promised to me that the parcel will be delivered at the Said Address on Monday[protected] but as on[protected] the courier has not been delivered to the Adress the Consignment number of the parcel is (D[protected]
please do some thing in this regard,

Thanks & Regards
br...
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S
singh.ashutosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Delivery

Address:Uttar Pradesh

Date of Booking[protected]

Total Money Demanded by DTDC-7000

Place of Booking- Uttarpradesh, Distic- Ghazipur

Docket No-D10672678,Z76286642

Delivery Place- Himanchal Pradesh(Rampur)

Problem-My goods have been reached at Chandigarh and now when I am asking about my goods then they are demanding me Extra charges for shifting the goods for Rampur. They are not assuring...
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A
abhimanyu.sasi
from Badagara, Kerala
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Courier not delivered

Address:Kozhikode, Kerala

My friend Srinivas who is working as a software engineer send a courier to me from GOWLIDUDDY - HYDERABAD to KOZHIKODE on 6 th NOV 2012.Till this day i was not informed.So i contacted my friend Srinivas.I contacted DTDC Head Office,Kozhikode.I came to know that the courier i expected was sent back to origin.My Consignment number is H07999604.What to do???...
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S
shridharmh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in service

Address:Vadodara, Gujarat

Hi
This is shridhar
I have a painful experience with DTDC.
I have not received the consignment number B87964902 booked with DTDC on 30/11/2012. The post was booked in Bangalore and it reached vadodara on 3rd December2012. This information is available in their tracking service(that also most of the time not working)
I tried the vadodara super franchise number ([protected] and [protected]) several times but they...
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R
Rituparna Chakraborty
from Kolkata, West Bengal
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courier

Address:North 24 Parganas, West Bengal

I have sent a courier from DTDC on 30/11/12 from Kolkata to Pune with there "blue" servise facility which ensures that it will reach the destination in 48 hours. Being sunday a holiday in between I was told that it will reach at monday morning. But today its already monday night and it hasn't reached. I just cannot understand when someone is doing the courier with extra benefits then also the situation is this. Of course I...
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DARSIKANDER
from Mumbai, Maharashtra
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DELAY OF SHIPMENT

Address:Srinagar, Jammu and Kashmir

HI , this is Sikander from Srinagar want request the concerned authority that i had ordererd some things from online shopping, and which was dispatched from the online company with the help of DTDC courier company . The shipment with AWB no Z78522028 reached Srinagar sub DTDC office on 28/11/2012. it is now three days the shipment has not been delivered to me.I had word with them but they didnt pay any response and behaved rudely. plzz...
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A
abprakas
from Pune, Maharashtra
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Horrendously untimely delivery

DTDC has never showed an on-time performance as far as I am concerned. A courier dispatched on 22nd November 2012 hasn't reached its destination as on 29th November. That IS NOT a courier service coz it's slower than snail mail. To add to the troubles, the customer care desk is setting high standards (pun intended). They do not receive calls from ordinary people like us nor do they reply to our mails.

What's...
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wonmadhav
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery & pathetic customer care response

Address:Visakhapatnam, Andhra Pradesh

H08196181 consignment from Hyderabad on 23rd November not delivered at Visakhapatnam even after 4 days. Customer care reports delivery boy on leave yesterday. Today not yet delivered even after several requests. Government should setup rules and a OMbudsman for all private courier agencies as Consumer Forum is not always apt resolution ....
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G
Ghanshyam Taparia
from Ludhiana, Punjab
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Delay in providing Logistic service

Address:Delhi

Dear Sir,
I got quotation on 31 Oct 2012 from sales.[protected]@dtdc.com this email id for our ecommerce startup and after telephonic communication Mr Abhay Prajapati Sales Officer ,Voice : [protected] , he fixed to meet me on 7th Nov 2012 and still we are waiting and we lost good response for Diwali season as well as for marriage processings also. Hope company manager will try to listen us and provide solution asap.

br...
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N
nisha.singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Damage at Delivery / No Information provided by DTDC

Address:South Delhi, Delhi

Hi,

This is to report the losses I have beared due to worst services provided by Courier Company DTDC because of carelessness and irresponsible staff and wrong information provided to me.

I sent few cosmetics from DTDC branch IGNOU Road Neb sarai, New Delhi to Lucknow on 11/09/2012. The package was sealed packed(all products were sealed in respective boxes) and on top of that I did pack it tywice with an air...
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Vikram BDM
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COURIER NOT REACHED AND HARSH RESPONSE

Address:Chennai, Tamil Nadu

I Have Couriered A Letter On[protected] At 4:30 pm, And the Consignment No: C44036080. Yet the Courier is Not received by the other party.
It is Some what Confidential And More Urgent that's why i preferred DTDC But I get only irresponsible reply from the DTDC Representatives.

Name : Vikram prasad.p
Cnt No :[protected]...
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H
hari2krishna
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery

Address:Andhra Pradesh

I sent a package to bangalore from hyderabad using DTDC priority with tracking code X01597238.
They charged whopping 400 rupees saying that they will deliver by next day. They said normal charge is Rs.100 and will deliver in 2 days.
Shop guy said package will reach next day guaranteed after taking Rs. 400 from me.
Package reached the destination only after 3 days, slower than normal courier speed to bangalore.
In...
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V
vijay_01
from Delhi, Delhi
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Non delivery of couriers

Address:North Delhi, Delhi

I am not sure if its company wide policy or specific place policy but undelivered couriers are neither delivered back nor informed of non-delivery! Twice it has happened for AD market Shalimar Bagh, Delhi branch. One Rakhi courier was never delivered to the one addressed to nor returned back to the sender as we did not bother to inquire. Another one was traced to the same place as lying there after 2-3 weeks as undelivered for lack of service...
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G
gablasts
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Franchise

Address:Uttar Pradesh

DTDC Franchise for Swarup Nagar took the order for delivering 50 Kg luggage to Mumbai and thrown at their branch office without any action carelessly. Branch was not aware about the luggage and was not bothered to know also. They were about to throw the luggage outside their office without any intimation to us.
When online tracking was not available even after 5 days of booking, we contacted DTDC franchise, and they replied that they...
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Saksham Agrawal
from Gurgaon, Haryana
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NO CUSTOMER CARE BAD SHIPPING

Address:Delhi

AWB/SHIPMENT NO B88310156 FROM BANGALORE TO DELHI.ordered a 3m RESPIRATORY MASK through EMAHENDRA on 9th November. the booking time by DTDC is shown as 12:00 am 10 nov . Today 12th November draws to a close and the shipment has not arrived. moreover there has been NO RESPONSE from DTDC company. NO COSTUMER CARE EXECUTIVE ANSWERS THE PHONE. The shipment has been declared as OUT FOR DELIVERY FROM 11:20 am in the morning of 12th but not received...
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HelloRaka
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Courier delivery - not done

Address:Maharashtra

We have booked a document P20236488 from Pune to Patiala on Nov 5th. This has not been delivered yet. As per tracking, it is 'In Transit' with last location as dispatched from Ambala on Nov 7th. This is really strange that it has still not been delivered as Ambala Patiala distance is just 50 Km.

We have been trying to get in touch with Pune Baner Branch[protected] Mr. Siddharth). He told us that 1) He does...
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Simonjames
from Irinjalakuda, Kerala
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No proper delivery

Address:Tiruvallur, Tamil Nadu

Many online companies choose DTDC couriers since they promise prompt delivery. In my case, though my area is serviceable by DTDC and 3 of their branches are available nearby my town, they dont have any courtesy in informing about the parcels(if so, I'm prepared to go and collect them at their office) and reverted them without any responsibility. I lost nearly 1000 Rs. in these three waybills, Z74100142, Z73537339, M80205529....
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