DTDC Courier & Cargo Complaints & Reviews

Horrible Horrible service by DTDC department
I got express courier booked for parcel from Bangalore to Gurgaon on 4th June, 2013 and needed it to be delivered urgently.Hence paid 200Rs to get fast express courier.As per the assurance of the DTDC service it was supposed to reach on 5th June, 2013 to Gurgaon.
>>>>However, there was no sign of the courier on 5th June and status was conveniently updated as "House...

Dear All Concern,

sorry to share my very bad experience with DTDC courier service, i really suffered a lot,
and i swear i'm going to help this DTDC staff, im going to use my website and i will circulate it in my all groups,
that don't use DTDC service for any domestic or international besides 3 to 5 achievements they have 350 complaints guys don't give burden to this DTDC staf[censored]se DHL cash back...

Hi,

I have couriered one parcel to gurgoan (Docket no. D[protected] through dtdc courier & cargo on 31st of May 2013, till date it is not delivered to the actual address, they have delivered to some else, which i came to know when i checked there website which shows delivered. i got shocked bz it was not delivered to the actual party. no body is picking the phone in gurgoan office[protected]/61/68.

Regards,br...

Hi,

My consignment did not reach to the receiver's address. It has been more than a week and still it has not been delivered. Please find the details below:

AWB no.: D12973605
Date of dispatch: 29-May-2013
Booked from: Pune
Destination: Pratapgarh-312605 (Rajasthan)

Kindly check.

Thanks in advance.

Regards,
Gaurav Sotani...

hi,
DTDC courier services are worst.
it was a nightmare when a courier (no.Z[protected] which was sent on 25may from rajouri garden for Faridabad didn't even reached in 6full working days. and when inquired about the same from their cust. care, they told me that there is no such person living on that address,however the address is correct. how unprofessional service they provide to their clients.. well I am the same person...

I am trying to find out why my parcel has not yet been delivered. Dtdc no. Z87243640. Have mailed their centres and also been in touch with them on phone. Now this company has reverted to the seller that the item has been delivered!!! IS THIS ALL A JOKE, YOUR GUYS TRYING TO STEAL MY STUFF? I AM NOT GONNA LEAVE THIS HERE.......

NAGAWARA BRANCH, BANGALORE DTDC COURIER SERVICE IS THE LAST PLACE ON EARTH YOU SHOULD LOOK FOR WHEN YOU NEED TO SEND A COURIER/PARCEL !

FOR THE PAST ONE MONTH MY COURIER HASNT BEEN DELIVERED OR RETURNED BACK !

THEIR CUSTOMER CARE NUMBER IS JUST FOR SHOW OFF !

WHEN ASKED IN PERSON THERE S NO RESPONSE, NO SENSE OF CUSTOMER SUPPORT AT ALL !...

I had sent a parcel (Express Surface- Used TV- 10 Kgs) from Mumbai to Kolkata on 9th May 2013, from DTDC's Franchise office is Amboli, Andheri West.

The Consignment number is G90062437. I was assured by the representative personnel that the same will reach in 5 days time.

Whenever we have requested for an update in the interim period, we have only heard that it's is going to reach in a day.
br...

DOCUMENT WAS BOOKED THROUGH DTDC ON 29.04.2013 VIDE AWG NO. K63872510 FROM KOLKATA, W.B. TO KALYANI, NADIA, W.B. THE STATUS IS SHOWING "IN TRANSIT-SODEPUR" AS ON 15.05.13. UNABLE TO CONTACT CUSTOMER SERVICE THROUGH THE TELEPHONE NO GIVEN IN THEIR WEBSITE[protected]. NO RESPONSE TO EMAIL THAT HAS BEEN SENT.

MATTER MOST URGENT AS DOCUMENT PERTAINS TO ADMISSION IN JIS COLLEGE OF ENGINEERING, KALYANI, NADIA. PLEASE...

I ordered a book through sapnaonline.com on 9th MAY 2013.
I got the shipment detail in my mail box that

You should receive the shipment within 2-3 working days.
You can track the status of your shipment by accessing the below link -
•Courier: DTDC
•Consignment ID: b93392355

13th MAY 2013 i checked the status in DTDC website. In remarks they mentioned

that "Madiwala...

Using DTDC has been thee biggest mistake i have made. theey promised next day delivery.
My shipment was sent on 8the may, Wednesday.
Today on 13 may its still in transit. customer care doesn't take any call. impossible to reach u.
it was an urgent shipment which has already missed it deadline.
can someone plz tell me what to do?

VERY POOR PERFORMANCE BY DTDC

AWB NUMBER- v12164780...

I had booked a PTP courier (E[protected] from Pune on 9th May'13 to be delivered to Delhi on 10th May'13 before 12:00 noon as per your commitment for all PTP shipments; however, the shipment was not delivered to the consignee on time since your delivery person reached the destination at 12:30 when no one was at the given address.
I called your customer care at 11:30 (after being on long hold) asking on the status of the courier...

Respected sir,

My name is K.Ganesh babu my courier in the date 11-3-13 and my courier no H09296391 Nuzivd (Krishna dist) to Banswada (Nizamabad dist) Andha pradesh . To day also I am not receiving that courier.In that courier have very very important documents. please send my courier as early as possible.



To ADRESS IN THE COURIER
K.GANESH BABU
ICOMM TELE LTD
TEACHERS...

MAINE HOME SHOP 18 SE EK PRODUCT MANGWAYA THA JISKA ORDER NO HAI:[protected]
JO KI DTDC COURIER SE AANA THA JISKA TRACKING ID HAI:X02678114.JISKI ABHI TAAK KOI SUCHANA MUJHE 2 MAY KE BAAD PRAPT NAHI HUI JABKI YE APNE DESIGNATION SE 27 APRIL KA NIKLA HAI.
MAINE YEBHI.COM SE CONVERSE KE SHOES KHARIDE THE JISKA ORDER NO HAI:YBH3550627,AUR YE MAINE 1 MAY KO KHARIDI THI JO KI MUJHE 5 MAY KO MILNE THE PAR ABHI...

I have booked consignment on 2-5-2013 from WADI to Bangalore - Electronic City Phase I for sending an urgent Article to the resident of Arneesh greens who was awaiting for the same before he had to move to his Native - TamilNadu. I called the Bangalore DTDC Office and requested to deliver the goods immediately, The officials promised that they would deliver by 3 PM or 4 PM; But, later it was told the the consignee that it would be delivered...

Dear Sir,plz kindly give me the information regarding party collect written on customers parcels and couriers.The dtdc branch office of Burhanpur 450331 is not giving proper response to customers,they are not delivering the product at home delivery address but calling the customers to receive the products from their city office,they are not having any man power and delivery boy to deliver the products ,they are misbehaving and arguing with...

IT IS REALLY SURPRISING THAT SUCH A REPUTED COMPANY DTDC CHEATS AND MISBEHAVES WITH THE CUSTOMER. THEY EVEN ABUSE THE CUSTOMERS. I SENT A CHEQUE FOR CREDIT CARD PAYMENT THROUGH DTDC DEALER NAME: RAMACHANDRA RAO,27-12-29,ALI BEIG ST. GOVERNORPET, VIJAYAWADA-2.PH.[protected], ON DT- 28/2/2013, TO AMERICAN EXPRESS BANK DELHI. THE SAID COURIER COULD NOT REACH THE BANK IN TIME AND IS MISPLACED BY DTDC,VIJAYAWADA. NOW THE BANK HAS CHARGED Rs.5000/-...

SUMMARY: - dtdc lost my consignment and now offering Rs 100 as per its company policy

ALL COMMUNICATION WITH dtdc ARE AS FOLLOWS

Dear Mr.Anutosh,


In continuation to our earlier mail, we regret to inform your goodself that despite of best of our concerned offices efforts, we were unsuccessful in tracing out your consignment and stands misplaced in transit.

In case if it...

I had sent a parcel on yuesday from mumbai cuffe parade office. The lady said it would be delivered on thursday.
It wasnt delivered. Tried calling all the contact centers in mumbai and kolkata noone seems to answer the call.
What are the numbers fr i[censored]r nt going to answer any calls. Few did answer but just said its closed and ket the phone. Is this how the company deals with their customers. What kind of people to your'll...

My relative had mailed a shipment from Kolkata to Bangalore to me on 13th April, the shipment contained necessary documents that were needed for a medical appointment on 18th April.
The shipment log on DTDC website says that the shipment was returned from Bangalore on 17th April due to "RECEIVER REFUSE DELIVERY" when I wasn't even contacted!!
On 18th April I called up DTDC's call centre[protected] and asked...