DTDC Courier & Cargo Complaints & Reviews

I would like to bring to your notice, difficulties faced myself due to loss of docket in transit by DTDC.
Had been writing to the customer support since months but there's no reply from them.

Attached herewith all the conversation we had




Still Awaiting reply........



Its almost two months now,.........


Regards
Gaganbr...

I had sent a parcel containing a dress material worth Rs. 800 to the following address

CONSIGNMENT NO H68502648

To
Shilpa Mund
B.tech 2nd yr, Room no 223
DRIEMS college
Kotsahi
Tangi
Cuttack
Orissa

on 10 February 2010 and till date the parcel and its status is out of vision.
When enquired at both Cuttack and Hyderabad DTDC offices, firstly...

Important medical reports were sent via DTDC courier no. F04881163 on Apr-2, 2010. The courier was despatched from Gurgaon and was sent for delivery to Colaba, Mumbai. So far , its Apr-7, 2010, courier has not reached.

Yesterday, morning (Apr-6, 2010), since I had not received the DTDC courier, I checked on internet and it showed 'out for delivery'. At around 3 pm, I called DTDC office to check on the status. One...

Dear Sir,

I had booked a courier for Rajasthan on 23rd, March,10. but my courier niether delivered nor return to me. I have sent twice complaint mail to DTDC customer care but no any response by them. Still I waiting for my packet. My Shipment details are following:-

Consignment Details...

Shipment No.: Z09720577 Reference No.: N/A

Booked by: SMS - NARAINA - DELHI On: Tuesday,...

I had sent a parcel addressed to Bangalore through DTDC courier service on 20th January 2010.However, the parcel was lost due to negligence of the DTDC personal. I had submitted a written complaint at the booking office in Meghalaya Shillong on 10th February 2010 to claim the loss I incurred in sending the parcel. The authorities has remained apathetic towards my complaint and has not taken any necessary action in this regard. The complaint...

I have a consignment from Orissa on 23rd March 2010 to be delivered in Chembur , Mumbai. The address , phone number everything was right. Till 28 th March i didnt received anything. I checked online i found the status showing the consignment is delivered at the destination. But it was not delivered to me. So i wrote a complain and started enquiring. At last on 1st April 2010 i got a mail like this:
********************************br...

Hi

DTDC was entrusted with a shipment from Bangalore with consignment number B60950109 on 22nd March for a fee of Rs.80 to be delivered at my address in Goregaon, Mumbai.

The company did not have the decency to call and even inform me that the same was lost. Only after repeated calls on my behalf to mulitple numbers (as they kept asking me to call different numbers) did i get a confirmation on the 29th of March...

Hi,
I have given my documents to be couriered through DTDC services, for Kanpur.
Even after seven days , documents are not still received at my home in Kanpur(though its received at the office).
When we try calling them, either they dont pick up the phone or when receive , they say that
"we received it now and can you send somebody to take it."

When i call the relevant person here at hyderabad,...

wrf to consignment no.A17732347,I booked my imp and urgent parcel to Threshold Art Gallery,New Delhi on[protected] to be sent by "AIR". The parcel should have reached within 48 hrs atleast but it reached on[protected] .
The reason being that the DTDC baroda-ahmedabad sent it by "surface" and not "air".
I had called the DTDC offices in Baroda,Ahmedabad,Bangalore and New Delhi over 100 times.But they...

I send a courier through DTDC from Lajpat Nagar Branch in New Delhi to Vikaspuri Delhi on 23rd March 2010. The package was never delivered within the same city. When you try to call there customer service, they just hung up the phone after taking your shipment number....

Dear sir,
I am Arpan Halder, final year MBBS student. My mother has expired on
01.03.2010. So now I am very upset physically and mentally also. My
home at Kolkata. I have need a xerox copy of madhyamik admit card for
age verification to receive my voter ID card that is very essential
within 1 day. But the problem is, I am now at siliguri and the
original & xerox copy of admit card is present here....

I received a courier from DTDC Whitefield Branch, Bangalore on 8th March and the courier was tampered. The pen drive inside the courier was missing. On asking about the tampered status, the manager of DTDC Whitefield branch is explaining as they have received in same manner. Now the Manager is trying hard to put the blame on the source branch from where the courier was dispatched(as they are not responsible and cant help). I have put a written...

Dear Sir'
I am Prashant.K I was Send Courier Through DTDC one Tablet & one Invitation Card to Manipur (Imphal West) on 15/09/2009 Doct No is *B55875879* I have the Original Doct Copy, Still now this Courier was not sent(I was Try to track in online But their is allso no information about this.
Tell me the solutation for this (for that Courier I was Paid Rs:85)...

We have given one parcel to DTDC,Vadodara through Lalit Modi, D-3, Vrundavan Township, Harni Road, Nr.Sagam Char Rasta for delivered at AUTSTRALIA. But some Valued/Newer items missing from parcel.
Missing items value Rs.7400/-. Please do the needful....

Dear sir,
My company name is RAIL UDYOG, located at 20/1 Shalimar Road, Howrah- 711103. We are a SSI Unit and a reguler manufacturer and supplier of railway items to all Indian Railways. We are a regular customer of DTDC courier service. We sent some original documents through this courier service (branch: kadamtala, howrah) My Consignment no. was K38642093 Dt.15.01.2010 Addressed to : Dy. CMM/GSD, Southern railway, Perambur, Chennai....

I sent a parcel to one of my friends in Karnataka ex-Mumbai through DTDC.The parcel contained a couple of Necklaces that i bought for a decent amount for her birthday.I paid Rs 80 towards the courier service fee and was told that the parcel would reach the destination in a couple of days(on her birthday,as decided).I also checked for the pincode in their damn software and the pincode showed up.Which means that the parcel shipment address...

I have sent a courier on 02/03/10 from Ahmedabad to Jaipur, Doc no: A17409075. As per the tracking status on DTDC site the document was receive at DTDC Jaipur Office on 04/03/10 but still not delivered and the status is still showing OUT FOR DELIVERY as today is 09/03/2010.

I have called on[protected] / 3918151 and had a word with a lady on 06/03/10, she note down my name and contact no and told me that she will call me...

Dear Sirs,

I had sent a courier from the Jorhat DTDC main office on 27/02/10 to Durrung Tea Estate, P.O. Bindukuri, Tezpuz and was assured that it would be delivered at the doorstep. As of now, it has not been delivered and I am being told at their office here in Jorhat that they dont take responsibilty of delivering couriers at tea estates, and it is lying at their Rangapara Office.

Sir, I had sent documents...

Sir,
I have just open a Trading A/c in SBI which belongs to Motilal oswal Share ltd, after having enqired i just came to know that they have send me my welcome kit and that's dispatch no. (POD) is M49397798. And after go through DTDC's site i got surprised to see that M49397798 is already being delivered, but till today i have not received any courier from the desk of DTDC. So please take some legal step, so that can...

DTDC courier office of jhansi branch.
This is the peak point of irresponsibility. My consignment was sent on wrong address.My name,address(full information) was written on it & still it was happened.
This is so disappointing that even they weren't ready to accept their mistake.After so much efforts i got my consignment back.oh my god...