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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 59

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A
AhaanK
from Baharagora, Jharkhand
Feb 16, 2022
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Parcel not Delivered

My consignment number 1092286, 1092202, 1092412 and 1092206 was supposed to reach yesterday itself and today they post status AREA NOT SERVICIABLE( DIR )what's this some kind of joke?? I got one delivery through DTDC on November 2021 at the same address and now it is NOT SERVICIABLE?
They also returned 2 of them without even CONTACTING me. What an IRRESPONSIBLE action.
THE WORST COURIER COMPANY THAT EXISTS, DTDC will soon shut...
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Hi
My name is Sucharitha with AWB : V72137591, Complaint is executive never reached or called on the date of the pickup even after providing complete address with Google maps pin to location on the DTDC app.
After that next day I have requested for cancellation by calling the customer care.

After two days I am receiving a response on my query that the item is picked up and is transit. But the item is with me...
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CHANDRAKANT RAY
Feb 15, 2022
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Regarding non delivery of my consignment

Address:Jhandewalan new delhi

I had booked a consignment with consignment no Z70578149 from jhandewalan branch of dtdc new delhi.2 months has passed.it is showing that the consignment was delivered on 18th Jan 2022.But the consignment was neither delivered nor contacted single time regarding the delivery of the consignment and suddenly they have updated that the consignment was delivered.I have contacted to customer care related to this issue earlier where no positive...
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V
Vicky inventory
from Nagapattinam, Tamil Nadu
Feb 15, 2022
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Consignment status delivered but physically not received

Address:NKVK SHAW MILL & TIMPER DEPOT main road, AGARAKADAMBANUR, KILVELUR PO TK, Nagapattinam

DTDC courier no. A49085357

Delivered status on[protected]

But physically not delivered on this time towards

Wasted off money and time

Many time I complaint customer service number and mail but no response...
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A
Arsh27
from Amritsar, Punjab
Feb 15, 2022
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Failed to deliver on time even after being assured for the same

Hi. Unfortunately I am a customer of yours who somehow made a mistake of trusting you to deliver on time. My tracking ID is T10868096. My package was a gift for someone to be delivered on 14 Feb. On being assured by your side that it will be delivered by you on time I made a mistake of giving you the package on 10 Feb. The package was to be delivered in Amritsar and it reached there by 11 Feb. When it was not delivered by 12 feb I called...
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M
Mita Tandon
Feb 14, 2022
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No update on item for past 4 days

R45605617 Is the tracking number with live plants.

No update on website since 10th Feb....
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D
devkapilbansal
Feb 14, 2022
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Area not serviceable

I have a consignment with tracking number as "M11380498" that was expected to be delivered by yesterday. I checked it on their tracking services and they are showing that the area is non servicable.
It happened first time that some courier services are showing that they can't deliver the order at given location....
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U
Udayr442
from Bengaluru, Karnataka
Feb 14, 2022
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Delivery address change

Address:Kiran store, Kasavanahalli Road Krishnappa Nagar, Bengaluru, Karnataka 560035

I had placed an order from Daylord on 7th February 2022

My consignment number is D84747127 and it had to be delivered to me at HSR layout(Bangalore).

The consignment had reached Madiwala on 10th itself but on 12th it showed "consignment redirected".

On 11th it was out for delivery and it shows "consignment redirected". It has not been delivered and the status as of now is "consignment redirected"...
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M
Mahipal Thakur
from Bengaluru, Karnataka
Feb 12, 2022
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Very bad and rude behaviour

Very Bad service don’t use their service
very rude behaviour and bad customer experience
just start abusing you this is how they deal with the customer...
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Address:Mr. Prasanna, GM Shri Kubera Parivar c/o Mrs. Sudha Anandakumar, Villa No: C 01, Kubhera vistas, Sankara college road, Saravanampatty , COIMBATORE, Pi

Greetings, the courier number R43626109 that was send on October was lost. I need the proof of delivery such as who received and their signature. I raise a enquiry last week they opened the below ticket and informed me that they will send me the details shortly and will give us some time.

https://support.dtdc.com/helpdesk/tickets/1981885

Address:

Mr. Prasanna, GM Shri Kubera Parivar
c/o...
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P
purchase vxldrugs
Feb 11, 2022
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Issue with you deliver location person

Address:devika tower chander nager

Dear Customer care

our docket number is Z71225114. WE ARE regular touch with your deliver person (bhupender [protected]) brij vihar. they are using abusing lanquage. i want please take the action on it...

we are waiting for your reply..

Thanks...
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D
Dewan Zubair
Feb 11, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Courier not delivered in 10 days

Dear courier services:
We have booked a courier from Shopian to Noida on[protected] vide receipt number Z72468006. There were important documents there were supposed to get delivered within 4 days but unfortunately 10 days passed and the courier is still undelivered. Request you please check this and priorities it...
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P
Pawan Lahoti
Feb 10, 2022
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Poor service by dtdc

Address:C402, unnati Residency, vidhyadhar Nagar, sector - 1, opposite agarwal caters, jaipur- 302029

We have booked documents through dtdc howrah having ref no V63752648 on 9.02.22. The dtdc howrah confirm us to deliver very next day i.e. 10.02.22 qnd taken excess charges too. But the same documents not delivered as per promise. Thats is agaist the renowned brand name. We want refund of excess money taken for fast service which is not given.
Kindly do the needful and refund the money taken....
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P
Pratik Mangaraj
Feb 10, 2022
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Product delivered to wrong person.

Address:251, 18th D Main Road, HAL 2nd stage, Indiranagar

Hello my name is Pratik Mangaraj and I sent a parcel through DTDC Bangalore branch to Delhi. Receiver was supposed to be by the name of Ayushi Garg. When I checked I found out that it has been delivered to a wrong person named Aarvi. Very poor service by DTDC. Please help me out with the issue. My consignment number is-B97066853...
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R
rupasule
Feb 10, 2022
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Wrong information given by Courier boy

Address:FMC India Private limited, Manjusar, Sokhada Road

H65606548, this consignment was showing "Delivered" online, but not physically delivered till now.

Courier boy: Narayan (+91 [protected]) gave wrong information since yesterday and now he is not picking up calls.

Finally after long struggle, we got another contact who gave us correct information.

This complaint is to blacklist Narayan who has been giving wrong information since yesterday,
br...
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R
Raam_zane
from Delhi, Delhi
Feb 9, 2022
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From 10 days I am not receiving my mobile

Address:Delhi

From 10 days my mobile has been not reached to my given address.
It's showing in transit from last 8 days. What to do this my mind get blown out. No courier response by any member....
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P
Praveen seshabattar
from Sathupalli, Telangana
Feb 9, 2022
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Consignment is not delivered to the destination

Address:Pune
Website:www.dtdc.in

Respected Sir,

This Praveen from Malkajgiri, Hyderabad-Telangana, India, recently we have booked consignment, a food product from Hyderabad to Pune, through DTDC Courier on 01.November.2021, were assured that it would be delivered in 3 days, but it was not delivered and informed after 27 days, as delivered on 27.November.2021, because of which the food
products are spoiled.

This is totally unacceptable....
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I
itsjai09
from Chennai, Tamil Nadu
Feb 9, 2022
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Courier did not reach after 2 months of follow up

Address:Chennai

AWB Number: D82965207

DTDC Service Ticket Number: 1524242
https://support.dtdc.com/support/tickets/1524242

The courier did not reach after more than 2 month of follow up. Horrible customer service as they do not respond after repeated emails. I would stay away from DTDC in future. Very bad experience. DTDC CEO should see this horrible courier service experience....
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C
Curio Design
Feb 9, 2022
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Lost Package and Unresponsive staff

Curio Design is been sending all the product packages so far through DTDC courier from Ahmedabad.
However, this time the courier service has misplaced my package with tracking nu A92609980 from its holding facility in Surat.
the package was shipped on the 12th of January 2022 from Ahmedabad and was to be delivered by the 13th of January to Surat at its mentioned address.
the shipment reached Surat's main office/facility...
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S
sajeesh sivadas
Feb 8, 2022
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Very arrogant behaviour of agent

Address:Chelari

I have been having this issue with the delivery agent at Chelari, Malappuram that he repeatedly ask me to collect the courier from his office. Am a doctor - Nephrologist working in a tertiary care hospital, reaches home late at night, am unmarried and have only aged parents at home. Instead of being helping hand for me, your agent is highly incapable, and never deliver things to my home.
Every time I have to plead, and they behave...
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