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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 62

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I have received my courier with the package opened at one side and due to which I have received a defective item. My item has been damaged due to this....
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M
makhan21
from Muzaffarnagar, Uttar Pradesh
Jan 22, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Courier delivered to wrong Address

I have couriered a package from Aligarh 202001 to Barhni, Siddharthnagar-272201 with tracking number U14815768. However the package is marked delivered in Gorakhpur which more than 150KM from Barhni, Siddharthnagar- 272201.

Also, the courier personnel should call the consignee in case he is unable to locate the address. The consignee didn’t receive any calls & now the package is marked delivered.

Despite...
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S
Sai tharun Reddy
Jan 22, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Food particles missed and consignment damaged

Address:Hyderabad, hastinapur, venkataramana colony, 500070

We have sent som food particlee and the reciever is not at that location so we have said to return back by the time we have got back our consignment is damaged and the food partickes are missed in the parcel and the the dtdc is very careless about their customers they are taking moeny more but the work done by them is very bad it is a severe act we will file a complaint in consumer court on dtdc services of being careless and damaged and...
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V
Vandana110295
from Allahabad, Uttar Pradesh
Jan 21, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Showing incorrect tracking status

My name is Rohit Kumar. I had to receive a courier which was coming through dtdc. I did not receive my courier yet but they showed delivered status on dtdc tracking website. The delivery boy also not contacted to the given receiver number. This type of wrong information is absolutely not acceptable. Now where should I go to receive my courier.
I kindly request to the dtdc do not show delivered status without delivering courier....
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Address:Sarakki, Bangalore

My product was scheduled to be picked up on 23rd December. However, DTDC has never bothered to pick it up. Explanations provided:
1. Delivery boy claims he has wrongly been assigned - 26th December.
2. Called Customer care almost 10 times. They keep saying they will revert back but never do.
3. Branch manager claims he shifted and doesn't provide contact details.
4. None of the branches pick up the phone. Either...
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A
Anshita Vishwakarma
Jan 19, 2022
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Wrongly charged for courier

My courier dimensions are 34×16×11 and weight of courier is 15 kg. I am charged 2500 rupees for one parcel. Total 7500 is charged for 3 parcel. Please look into the issue...
+1 photos
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V
Vimal P B
from Parumala, Kerala
Jan 19, 2022
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My courier

I have sent a courier from kerala to West Africa on December 09 2021.And it reached Feltham-United Kingdom on 29 December 2021. It's been 1 month and 10 days and my shipment is still in Feltham-United Kingdom. I want a detailed enquiry on my consignment and deliver it as soon as possible. My consignment number is N21950156....
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A
Aditi Singha
Jan 19, 2022
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Status update and delivery of my consignment

Address:balisai, east medinipur

I have booked one consignment on 18.01.2022. after 24 hours, there is no whereabouts of my consignment. the agents are not helping and they are not providing any help in this regard....
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M
manojlen
from Bhubaneswar, Odisha
Jan 19, 2022
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Parcel Not Delivered and Rude Behavior Of Delivery Executives and Delivery Boy

Address:bhubaneswar

I am from Bhubaneswar. I have a parcel that needed to be delivered 2 to 3 days back. When I call the delivery boy Bijay, he does not pick the call and when he picks the call, he talks rudely.
I contacted the customer care and they gave me the number of Debasish Mallick. When I call him, he just does not listen and behaves rudely.

Please, look into it. I am waiting for my parcel and the DTDC contact persons are rude....
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S
Sarath E r
Jan 19, 2022
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Product damaged

Address:Changanacherry

A product was completely broken while delivering...
+1 photos
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S
shaikali2022
from Hyderabad, Telangana
Jan 18, 2022
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Courier not delivered status not changing in site

[protected] this my booking I'd how many days it will 5ake time to deliver today is 18 still it's showing in transit...
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B
Bodduluru Jyothi
Jan 18, 2022
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Rats kept holes to your parcel

Rats kept holes to our parcel in dtdc parcel
What is this bad job in the parcel we kept
Food items in the parcel 📦 if rats eat and
Damage the food items how can we eat

You should return our money due to these
Bad dtdc parcel...
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T
tejaswini pingali
Jan 18, 2022
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Worst, late and no door step service

Worst service. Didn't provide door step delivery, although it was paid for. We had to go and collect ourselves the package of 9&1/2 kgs. No proper communication details available on the site. Had to call customer care multiple times to get in touch with the person in-charge. Didn't expect this standard of customer service from dtdc. Very disappointed. Wouldn't recommend ever this dtdc courier to anyone.
Had the experience from kompally,...
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G
Gulsheer
from Chintamani, Karnataka
Jan 18, 2022
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I have not rcvd my parcel tracking no H65043474 send on 4 jan

Plz check my parcel and send me...
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G
Gulsheer
from Chintamani, Karnataka
Jan 18, 2022
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Still my order not dlvrd

Plz dlvrd my order...
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I
irfan__maddy
from Kolkata, West Bengal
Jan 17, 2022
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Marked delivered but not received

I placed an order on Pepperfry which is shipped by DTDC/DOTZOT with awb:[protected] . It shows delivered but order not received. No calls no from delivery boy, no delivery otp shared to anyone. When I am talking to Pepperfry its saying "All orders delivered by us have proof of delivery with signatures. In case you haven't received your shipment, please check with family members, neighbors, security, and anyone else who may have accepted...
+2 photos
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H
himmy pandit
from delhi, Delhi
Jan 17, 2022
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DTDC Courier & Cargo Not Delivered(RECEIVER NOT AVAILABLE-(CIR))

I have not received any call or message from the courier delivery agent.
Now, I'm tracking the shipment [ D11005531] and getting the status on portal on 17th January 2022, at 18:43 Hrs. Not Delivered(RECEIVER NOT AVAILABLE-(CIR)) "

Even the agent did not called me!
please help me and resolve this issue as soon as possible...
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V
Vinayak Vasishta
Jan 17, 2022
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Courier damaged in transit

With due regards,
I am a student of VIT Chennai but am currently living in shimla. I contacted dtdc in chennai to pack and ship my belongings from my hostel in VIT Chennai. Someone from dtdc over there went to my hostel and picked up everything. Later in the day he packed everything in two pieces. In one of the piece was my guitar and in the other was everything else. When i received my guitar it was broken in two, despite me telling...
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M
Muskan Rahuja
from Gorakhpur, Uttar Pradesh
Jan 17, 2022
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Haven't received my order

My package with AWB Tracking No.: X64504795, status is "Shipment Returned due to RECEIVER NOT AVAILABLE" and last status is "Returned parcel delivered ". There were not a single attempt to deliver this packet to the address. It is my residence address where someone is always available. I also called DTDC Delhi office and gave them the tracking number but they were very rude and said they don't know about it before they hang up the phone....
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P
prith_4557
from Kolkata, West Bengal
Jan 17, 2022
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Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR))

I have sent a courier from Kolkata to Neyveli (PIN-607803) on 10th January, 2022 with the consignment number K38132626. I have also given the Contact No. of both the sender and the receiver. But the Online Tracking System says that "Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR))" on 13th January, 2022. NO SUCH PERSON is next to impossible as per my knowledge because I communicate with them on regular basis and inform them about the courier...
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