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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 62

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V
Vishal1602
Mar 1, 2022
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I have send a important parcel from khatauli to delhi with id no U15537749 which now says not delivered due to office closed or door closed cir while it has to deliver to a corporate office which is opened. Kindly resolve the problem otherwise it will cost me my job
DTDC Courier & Cargo customer support has been notified about the posted complaint.
These DTDC guys are so unprofessional...they send laptop like items via roadways even though taking money from customer as Lite...they should be sacked for causing mental harassment...
These DTDC guys are so unprofessional...they send laptop like items via roadways even though taking money from customer as Lite...they should be sacked for causing mental harassment...
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    A
    Anndypatil
    from Kolhapur, Maharashtra
    Mar 1, 2022
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    Address: DTDC Courier M/S. Ananya Enterprises, Old Bus Stand, Collage Road, Chandgad, Kolhapur Chandgad . Kolhapur 416509

    I got a call from DTDC saying that your courier is arrived at DTDC (Chandgad) office and you have to take it from office only. dtdc (chandgad) office is 45KM away from my home. I requested them to deliver it to my home but they said you have to take it from office only. How can i go so far to get a courier? is this your service?
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      SukanyaDivya
      from Gurugram, Haryana
      Mar 1, 2022
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      Website: DTDC Courier & Cargo

      My consignment id is D12174808.
      The package status was out for delivery on[protected] at 11am and later in the evening at 7.30pm, the status was changed to RESTRICTED ENTRY-(OTR).
      I haven't received any call from the delivery person nor from the community security that any such attempt was made.

      This is complete misinformation. I would like my package to be delivered at the earliest.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        RAGHIB NEZAM
        Feb 28, 2022
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        Address: Chakrahmat bhigo

        DTDC tracking sites shows my parcel is delivered but I didn't get my parcel and it is falsely shows delivered
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          Ashish Vijay 1111
          Feb 28, 2022
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          Address: Ashish Vijay J 402, Raheja Residency, Avanti Vihar, Raipur

          One Courier Not deliver on written address and when I checked the thru ref no it shows its been delivered. But when I enquired about who has received it then comes to know its not been actually delivered and also experiencing very very pathetic behaviour of DTDC staff. Even they are not bothered to pick the call of harassed customer. Also called their manager on given no- [protected] but he not bothered to pick the call.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            sai krishna transport
            Feb 25, 2022
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            Hello,
            My parcel with no- C22632324 has not been delivered. They have Lost it and fake signed it has it delivered. I have already complained to the DTDC customer service, but they are not responding properly.
            Please look into it.
            My parcel no. Is C22632324
            Thank you
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              aryan225
              from Gorakhpur, Uttar Pradesh
              Feb 25, 2022
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              Address: Ghatkopar Mumbai

              Respected Team,
              DTDC courier team has not delivered my parcel as it is there in the office of dtdc in ghatkopar branch then i called to one of the executive in the office whose number is mentioned below [protected] at Morning 10.40 and he started using foul language started speaking worse and stated abusive and even the executive told me that he is from head office as a consumer i request for the strict action against the team .. where my dtdc tracking id is V92829458
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Mita Tandon
                Feb 25, 2022
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                My courier tracking details not updated fir past 6 days and courier not delivered for past 9 days

                R45653505
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  praweenkumar92
                  from Bengaluru, Karnataka
                  Feb 24, 2022
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                  Address: At-po -Tetri near punjab national bank, Naugachia, Bhagalpur

                  My dtdc consignment no - D20706832 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel.
                  Please call me on [protected] / [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    aravind856
                    from Bengaluru, Karnataka
                    Feb 24, 2022
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                    Dtdc is handling shipment #k54149872. The shipment has been lying at their booking office for 4 days. DTDC has not helped apart from asking me to go to the booking office and ensuring its updated. Im the receiver staying in blore and the package is coming from North east. how am i to go and get this done. when i reached their support they assured me of an update within 24 hrs and nothing has happened yet. they do not respond to emails or stick to call promises. my shipment is lost somewhere and its a high value shipment.
                    Date of booking at office :21st Monday.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Shailja89
                      Feb 24, 2022
                      Resolved
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                      Resolved

                      I have ordered few items from the beauty chaser insta page they couriered it through dtdc i have paid in advance for that.
                      My consignment number is Z72118119, when i tracked it it is showing out for delivery and then receiver requested for rescheduling of the delivery but they never contacted me for delivery.
                      they didn't even call me so how they can say it is rescheduled because i have never asked.
                      I want to know about the delivery status and when it will be delivered. Kindly contact me through the number given and deliver is asap
                      Feb 25, 2022
                      Complaint marked as Resolved 
                      The package is delivered after raising complaints
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      The package is delivered now
                      Thanks team for your prompt help
                      I've been waiting for the delivery of the "law compact book ordered through IGP site", have registered and filled in all the particulars required. The delivery person had not contacted me regarding the delivery and updated on the tracking site that I was not available for collecting the delivery. The delivery in my area is done conveniently every time, as I do assist the delivery person in whatever way possible.
                      A special note was also given along with the address (expecting early delivery).

                      The DTDC staff are not assisting me to get my courier.
                      The Last update I got was on 11th march that it was dispatched to Delhi again and now they are not receiving my call neither are they updating anything on the tracking ID given (tracking ID: Z[protected].

                      Kindly look into this matter ASAP, looking forward to hearing from you soon
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                        Papa99
                        Feb 22, 2022
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                        Courier not received . Booked at Nandyal (AP). Supposed to reach Pavagada (Karnataka). But courier was sent back by Chamarajpet Bangalore DTDC. to Nandyal without sending to Pavagada. Very important documents are there in the cover and I was in urgent need. Till now I do not know the whereabouts of the cover. Very poor response from customer care. It is for name sake.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Feb 23, 2022
                        Updated by Papa99
                        Courier consignment no H65284921 booked on 16.2.22 neither reached destination nor returned back to booking office.
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                          Thunderman16@
                          Feb 22, 2022
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                          Address: M/S. ELAMKALAM AGENCY 111/234-D ,SUDARSHANA BUILDING, KURICHY, OUT POST KURICHY OUT POST KOTTAYAM 686532 Phone:

                          Hi,

                          Today (22/02/2022) I received a call from DTDC informing that a courier is waiting for me in their office. The guy over the phone also told me that it takes them 2-3 days inorder to deliver it my home, otherwise I would have to directly go to their office for collection. Even though its only 15minutes ride to my place, they are insisting and pushing me to collect the courier from their office. The address of the office is mentioned below.

                          111/234-D, SUDARSHANA BUILDING, KURICHY, OUT POST
                          KURICHY OUT POST
                          KOTTAYAM 686532
                          Phone: [protected]

                          I hope there will be an according action against this general issue which is common but also serious.

                          Thankyou
                          Arun Das
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            M
                            Mohankarn
                            from Mumbai, Maharashtra
                            Feb 21, 2022
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                            Address: Bangalore

                            I gave right address, but still it is showing wrong or incomplete address and product was not delivered.
                            55, 3rd cross, opposite to Gopalan school, shree Balaji Men's pg, SAP backgate, EPIP-Whitefield, Bangalore 560048
                            I use this address for all my orders. It is very easy to find gopalan school in Basavanna Nagar. It is the easiest landmark. I wonder why they are doing like this.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              samd007
                              Feb 21, 2022
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                              B97424366 sent on Feb 8 for Rs 430 charge. No update from Gurgaon on where it is and every day they say it will be delivered. It is already 2 weeks now. Where is the courier ?
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Abhishek Goswamy
                                Feb 21, 2022
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                                On Feb 11th O arranged for a courier to be delivered from Pune to Mumbai. The package has been incorrectly delivered to Delhi and since Feb 15th there has been no updates on the consignment tracker. I have contacted the call center multiple times and every time they say that the issue has been escalated, however there has been no update whatsoever. They said they will call me back, but till now I haven't received any call from the backend team. I got an email from the customer success team, however there has been no resolution in spite of my multiple responses to the email. My AWB number is F30176869.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  K
                                  KLiNCO Bangalore
                                  Feb 21, 2022
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                                  Address: Banglore

                                  Dear DTDC,

                                  I would like to inform you that I am very disappointed with your service. I booked the order 11feb and after so many calling and update i didn't received my order till now. today morning i called customers service. They said today 1st half you get your order . After that i called Mandsur DTDC office than first he said call me next 10mint. i said ok. after that next 20mint i called . He said your order is in Indore . I said morning one of your executive said today you will get and now you said we didn't receive. Than he started shouting on me. I said pls use soft language. After that he said this is my tone . And after that he start loud voice. And didn't get any information on my order.

                                  He was used very wrong word with me. If you hire this kind of people than its very problematic for customer .

                                  I request please don't hire this kind of people at your place. Because these kind of people are waste for customer or company .
                                  i am sharing the attachment. see the delivery route...

                                  Regards,

                                  Priyanka
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    KLiNCO Bangalore
                                    Feb 21, 2022
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                                    Address: Banglore

                                    Very bad service, i spend 850/- from banglore to mandsaur. my booking date is 11feb and today is 21 feb. still not received. if we choose normal than they did't provide on time as par given tim, DTDC team said my parcel delivery date is 14feb. but today is 21feb still not received. they always said go express for earning more money. if we asked anu update than they always said i don't know . when its deliver. this kibd of sevice they people provide...
                                    from next time i will chose other option but not DTDC
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      @Callmukesh
                                      Feb 20, 2022
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                                      Resolved

                                      My courier T10890191 shows " consignment redirected - last mile misroute". please resolve, this parcel is very urgent for me.
                                      Feb 23, 2022
                                      Complaint marked as Resolved 
                                      i wanted the Courier to STOP DELIVERY.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Rejitha7777
                                        from KANNUR, Kerala
                                        Feb 20, 2022
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                                        Customer was asked to visit the office every time to collect the courier and the staff behaving in very rude manner
                                        Now the staff is claiming that they will not deliver our courier.
                                        Very bad experience from
                                        Dtdc courier office Puthiyatheru, Kannur
                                        Kerala
                                        Courier tracking no R45768833
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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