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DTDC Courier & Cargo Complaints & Reviews

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Last updated Mar 18, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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1262
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627
824
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 65

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A
Ansarigh
Dec 30, 2021
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Courier not delivered: RESTRICTED ENTRY

My package with tracking no. D10961408 has been booked on 24th December 2021 from Pune to deliver it to Surat with proper address and phone number.
The packet is NOT DELIVERED saying RESTRICTED ENTRY - OTR today (30th December 2021.
Earlier we were told that it will be delivered within 5 working days. Can you tell me what am I supposed to do right now?...
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Address:Byrathi rammna layout 4th cross, Near priya wood works .kothanur post

Reference Number
X32190190

Didn't received my courier but got sms message to phone saying item is delivered successfully.. already raised issued but no response....
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S
shwetangi srivastava
Dec 30, 2021
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A important official document

I had sent a v important document through DTDC courier from Bangalore to a Delhi location and same got delivered to some other wrong address. Facing lots of difficulties due to their negligence. I tried contacting DTDC customer care several times (Bangalore and Delhi) but no body helped and ignored my request despite of requesting them again and again. They mispresented the address by stating that "we have delivered to the address mentioned...
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N
Nehak110822
from Patna, Bihar
Dec 30, 2021
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Received damaged and hampered product

Address:Patna ,BIHAR

We have used the DTDC courier service to courier a bday gift to Vadodara Gujarat. But when we recieved the product, it was broken and damaged, even the product was not the same product which we have sent. It seems as if the product was exchanged in the between. This was not expected from a reputable company like DTDC COURIER SERVICE. It was a bday gift to someone. Worst service ever.

The product was a SILVER PEN, sent from...
+2 photos
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V
Vasanti_vasu
from Hyderabad, telangana, Telangana
Dec 30, 2021
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Misrouting of the parcel

Address:Hyderabad

It's been 4 days since my parcel was in transit and now it all shows is "misrouted"
When will it reach to the placed I have sent...
+1 photos
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R
Rajat_240
Dec 29, 2021
Jan 6, 2022
This thread was updated on Jan 6, 2022
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Refund amount for insurance

I am supposed to get the refund for the insurance amount change from 2lacs to 49k as informed from DTDC. Still I have not received it from them....
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D
Dimpyhira Dimpyhira
Dec 29, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
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Dry fruits

I have send walnuts to dehradun but the box is opened from back side of the bottom. My consignment no is D 11053229. Kindly check and explain how it is possible and why we trust your courier company in future Thanks Gursewak singh [protected]...
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Address:To, A.Vivekanandan, Computer Access pvt ltd, #1, Dr.Ranga Rd 2nd street, Alwarpet, Chennai - 600 018 Contact--9025404286

Reference No. small box-6
Booking Date. 13th nov'21 Till date courier parcel not received, As per DTDC they delivery but not sharing details whom they handover parcel, Pls look into it.

Tracking No. H41435184...
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P
Poojaraijada
Dec 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My parcel tracking

My Parcel number T07140588 is missing. No tracking information available. Not yet delivered.

Booked on 24 Dec 2021.
No response from the shop where it was booked. How do u give the franchise to such people.

Will never use again dtdc.
Worst service...
+1 photos
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V
Vishaljsingh
Dec 28, 2021
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Rude Delivery Agent

Address:Bangalore 560047, Karnataka, Contact Numbers : 080-25365032,25365039
Website:www.dtdc.in

The DTDC Delivery Agent who delivered the courier to my house today was extremely rude and unprofessional. The courier reference number is V63550625. He refused to deliver the package without physical signature and humiliated my old age parents and even took the package out of the property gate citing that without physical signing they won’t get it. My parents were giving him the OTP and other details but refused to budge and only after...
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I booked a package from delhi to asansol, i had to send few items along with a oneplus phone. i told that there are different household items in the box but the dtdc guy wrote toys in description without my consent. the box reached but the mobile inside is stolen. The packaging was also diffrent/changed from what i gave them. all other items reached with different packaging. The AWB No. is Z70828401...
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S
Sourabh Rajput Bpl
from BHOPAL, Madhya Pradesh
Dec 28, 2021
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Pending insurance claim

We received the package last evening delivered to us on 06/12/2021 at 17:30 pm with the tracking number V63467772.

The package (which contained a brand new Lenovo Ideapad laptop) was shipped from the Hyderabad location on 30/11 to Bhopal on the name of Tanmay Rajput. The laptop cost $513 (Rs. 36, 936 attached the billing receipt) and while shipping a package from DTDC courier we opted for insurance coverage and the total cost...
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M
Mohammed Atheequlla
Dec 28, 2021
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Parcel not received yet. Which was booked on 22-12-2021

Address:Rt Nagar

The parcel contains cheque which is very urgent.
It was booked with docket number B97056779 on[protected].
We have not received the parcel till now despite calling the regional office many times, but no one is responding. Called [protected] and many more numbers.

We courier the parcel due to fast service required. But this time it is a very hectic service. Same issue facing for 2nd time, which earlier we collected...
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D
Drrrnnn
Dec 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Important shipment undelivered

I booked a shipment to Trivandrum on 22nd and after 6 days, tracking history shows that it has reached Tvm, but not delivered due to incomplete address. I have ensured complete and correct postal address. Correct pin code has also been recorded in the bill received from the company. Did not get a proper response from call centre, and no response to multiple mails. Need immediate resolution, it is an important document for urgent action....
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Z
Zaheer ahmed Mohammed
Dec 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status not delivered: H65043575

Address:Karmanghat

I have been following up with customer support. To deliver my product but their no response from them.

I haven’t got any call from delivery boy nor they ask me to collect it. Please help me ASAP...
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I've ordered a pair of shoes online & it was going to be delivered within 4 days but now it's been a week & firstly it showed that Not delivered local holiday otr then now it is showing Reciever Refused Delivery....
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S
simisaji
from Kottarakkara, Kerala
Dec 27, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
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Unsatisfied with the service

Address:DTDC Courier Services, Kollam Road, Pulamon, Kottarakkara, Kottarakkara, Kollam - 691506

I am extremely unsatisfied with the courier service, because I am and my office also using this courier service on the expectation of getting the deliverables on time and on exact location. But i need to get the same from the dtdc office everytime instead of delivering at my home. It is not the only for me but also to my office colleagues and my relative.
Please be informed that we are giving the delivery charges to deliver the...
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A
AnisaKM
from Chennai, Tamil Nadu
Dec 26, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
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Package never delivered

Package ws never delivered yet site says I received the package.. Where is the proof. I wasn't even home that day
D82964341...
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J
J Baby
Dec 26, 2021
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Package still not received

Address:Pathanamthitta

The package R44679578 was sent from Thrissur Kerala on 22nd Dec and it reached the Pathanamthitta branch on 23rd itself as per the DTDC site. From 23rd it is at Pathanamthitta branch and has not been delivered yet to Enathu. The product is perishable and when called the Pathanamthitta branch they said they are on leave for 2 days and can't deliver . They didn't even bother to deliver on 24th. They said I should have called and told them on...
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M
Monikaa Sharma
from Mumbai, Maharashtra
Dec 26, 2021
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Tracking unavailable

My consignment number is K52632639 but when I try to track the number on DTDC's official website, it shows that no data was found....
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