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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 65

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K
Krishna Charan
Jan 26, 2022
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Address: RISHIKESH

Hi, I am Krishna charan, [protected]
I have recently parcelled my laptop from Rishikesh to Hyderabad through DTDC courier services. Date -21/01/2022 and Origin:Rishikesh UC-105, Product:Ground express, Type:Non-document.
AWB NO-D82600403.
We have received at Hyderabad, but the laptop was damaged a lot with display screen being broken and external damages to laptop and device cannot be used further as it’s completely damaged.
Kindly requesting you to look into the issue and revert back as soon as possible and give opinion for legal actions to be taken.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    M
    Manuel.preetham
    Jan 26, 2022
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    Address: Rajajinagar Master Franchisee

    Hi,

    My Package reference number is: D20407196

    I should have got the package on 25th January 2022,

    However, now the status shows as Not Delivered(RESTRICTED ENTRY-(OTR)),

    Could you please send us the package ASAP,

    Thanks,
    Manuel
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      B
      Ben6
      Jan 25, 2022
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      I got my company (Dell) courier to koyilandy dtdc office and they have asked me to come and collect at their office .When enquired about why is it not home delivered, they advised saying they don't have my pin code in their delivery list .The worst part is my home is jus 3 km away from this office on the national highway side .I have asked my company (dell) to not to use DTDC for any of the further couriers .
      I would appreciate DTDC team that since you are collecting delivery charges, please do deliver the couriers at our home .
      when enquired about this to the dtdc office, they replied in a rude way

      DTDC office
      koyilandy /quilandy
      kerala
      old polica station road
      mobile : [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        Meghna Dwivedi
        from Hyderabad, Telangana
        Jan 25, 2022
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        Tracking id: 7D5021252

        Laptop is completely damaged and it will cost huge amount of money to rectify it.
        +2 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          V
          Vignesh1888
          Jan 25, 2022
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          I booked courier Chennai to cochin on 17/12/2021 but till not delivered, Status always in transit.

          I have been following up with customer support. To deliver my product but their no response from them.

          Ref no: D20301111
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            T
            tmegha50
            Jan 24, 2022
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            I have received my courier with the package opened at one side and due to which I have received a defective item. My item has been damaged due to this.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              makhan21
              from Muzaffarnagar, Uttar Pradesh
              Jan 22, 2022
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              I have couriered a package from Aligarh 202001 to Barhni, Siddharthnagar-272201 with tracking number U14815768. However the package is marked delivered in Gorakhpur which more than 150KM from Barhni, Siddharthnagar- 272201.

              Also, the courier personnel should call the consignee in case he is unable to locate the address. The consignee didn’t receive any calls & now the package is marked delivered.

              Despite complaining several times through last couple of days, the DTDC customer service executive Ms. Neha Bhardwaj is not giving a proper answer. Every time I email them, I get a reply from her that we are doing our best. So far Nothing has been done to locate the courier & get it delivered to the right address.

              I, request to take necessary action.

              Regards
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Jan 25, 2022
              Updated by makhan21               The customer service did nothing despite several complaints & even complaining to their CEO. Their service is pathetic. Today[protected] the consignee received a call from their office & was asked to come & collect the courier from their office. Their office is 8Km away from the consignee address. Their customer service is pathetic & not helpful at all.
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                S
                Sai tharun Reddy
                Jan 22, 2022
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                Address: Hyderabad, hastinapur, venkataramana colony, 500070

                We have sent som food particlee and the reciever is not at that location so we have said to return back by the time we have got back our consignment is damaged and the food partickes are missed in the parcel and the the dtdc is very careless about their customers they are taking moeny more but the work done by them is very bad it is a severe act we will file a complaint in consumer court on dtdc services of being careless and damaged and missing the products in consignment. It is no satisfactory we don't believe dtdc it is very bad 👎👎👎👎.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Jan 22, 2022
                Updated by Sai tharun Reddy                 DTDC is very careless abt the consignment of customers
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                  V
                  Vandana110295
                  from Allahabad, Uttar Pradesh
                  Jan 21, 2022
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                  My name is Rohit Kumar. I had to receive a courier which was coming through dtdc. I did not receive my courier yet but they showed delivered status on dtdc tracking website. The delivery boy also not contacted to the given receiver number. This type of wrong information is absolutely not acceptable. Now where should I go to receive my courier.
                  I kindly request to the dtdc do not show delivered status without delivering courier.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Jan 22, 2022
                  Updated by Vandana110295                   My name is Rohit Kumar. My courier consignment number is D11273177. It is coming from delhi to patna. Dtdc shows delivered status of my courier but I have not received it yet. The delivery boy even not contacted me. I think dtdc lost my courier. Now where to go to get my courier.
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                    T
                    Tanmay Srinath
                    Jan 19, 2022
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                    My product has not been picked up despite being scheduled almost a month before

                    Address: Sarakki, Bangalore

                    My product was scheduled to be picked up on 23rd December. However, DTDC has never bothered to pick it up. Explanations provided:
                    1. Delivery boy claims he has wrongly been assigned - 26th December.
                    2. Called Customer care almost 10 times. They keep saying they will revert back but never do.
                    3. Branch manager claims he shifted and doesn't provide contact details.
                    4. None of the branches pick up the phone. Either...
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                    Anshita Vishwakarma
                    Jan 19, 2022
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                    My courier dimensions are 34×16×11 and weight of courier is 15 kg. I am charged 2500 rupees for one parcel. Total 7500 is charged for 3 parcel. Please look into the issue
                    +1 photos
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                      V
                      Vimal P B
                      from Parumala, Kerala
                      Jan 19, 2022
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                      I have sent a courier from kerala to West Africa on December 09 2021.And it reached Feltham-United Kingdom on 29 December 2021. It's been 1 month and 10 days and my shipment is still in Feltham-United Kingdom. I want a detailed enquiry on my consignment and deliver it as soon as possible. My consignment number is N21950156.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        Aditi Singha
                        Jan 19, 2022
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                        Address: balisai, east medinipur

                        I have booked one consignment on 18.01.2022. after 24 hours, there is no whereabouts of my consignment. the agents are not helping and they are not providing any help in this regard.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          M
                          manojlen
                          from Bhubaneswar, Odisha
                          Jan 19, 2022
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                          Address: bhubaneswar

                          I am from Bhubaneswar. I have a parcel that needed to be delivered 2 to 3 days back. When I call the delivery boy Bijay, he does not pick the call and when he picks the call, he talks rudely.
                          I contacted the customer care and they gave me the number of Debasish Mallick. When I call him, he just does not listen and behaves rudely.

                          Please, look into it. I am waiting for my parcel and the DTDC contact persons are rude.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Sarath E r
                            Jan 19, 2022
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                            Address: Changanacherry

                            A product was completely broken while delivering
                            +1 photos
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                              S
                              shaikali2022
                              from Hyderabad, Telangana
                              Jan 18, 2022
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                              [protected] this my booking I'd how many days it will 5ake time to deliver today is 18 still it's showing in transit
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                B
                                Bodduluru Jyothi
                                Jan 18, 2022
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                                Rats kept holes to our parcel in dtdc parcel
                                What is this bad job in the parcel we kept
                                Food items in the parcel 📦 if rats eat and
                                Damage the food items how can we eat

                                You should return our money due to these
                                Bad dtdc parcel
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  T
                                  tejaswini pingali
                                  Jan 18, 2022
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                                  Worst service. Didn't provide door step delivery, although it was paid for. We had to go and collect ourselves the package of 9&1/2 kgs. No proper communication details available on the site. Had to call customer care multiple times to get in touch with the person in-charge. Didn't expect this standard of customer service from dtdc. Very disappointed. Wouldn't recommend ever this dtdc courier to anyone.
                                  Had the experience from kompally, Hyderabad branch
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    G
                                    Gulsheer
                                    from Chintamani, Karnataka
                                    Jan 18, 2022
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                                    Plz check my parcel and send me
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                                      G
                                      Gulsheer
                                      from Chintamani, Karnataka
                                      Jan 18, 2022
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                                      Plz dlvrd my order
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