DTDC Courier & Cargo Complaints & Reviews

I have booked DTDC courier from Bhagalpur, Bihar to Rajahmundry on 18th December 2021. Consignment no is D69626421. From 22nd December onwards no update in tracking. I already gave complaint to DTDC customer care on 27th December. But still now issue not resolved. Please try to resolve this issue as soon as possible

Shipment number is D69707243 which has to be delivered on 03/01/2022 but current is shown as CIR . I haven't received any call or update regarding delivery. Please check to it and do the needful for quick delivery of product.

Address Details for Shipment

Malabar PG
394, 3rd Cross Rd, Tavarekere, Chikka Adugodi, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029

Consignment B97029078 showed on 3rd Jan 2022 as 'Out for Delivery.'
However, around 7PM on the same day, it showed as 'Not Delivered - Restricted Entry - OTR'.
I was never contacted by the delivery person.
And what does the reason mean? I received 3 different parcels from 3 different courier services on the same day without any hiccup.

Hello

I have got message of delivery from dtdc today on 3rd January, but i haven't got my shipment, in tracking it is also showing delivered. I haven't got any call or confirmation from the company.
Kindly do the needful

My shipment no. Is X76396807

Mob [protected]

Hi, My docket No: is V63552597. I have done the courier on 31st of Dec 2021 having faith on DTDC. It was from Dhanbad to Serampore (Around 4 hrs journey), I thought that it can easily reach within 24 hrs. And your person at DTDC Hirapur, Dhanbad person offered me the premium service, hence I paid double the charges i.e Rs 240 for the same, since it was some important court papers.
But to add to my misfortune, it has still not reached and showing its at Serampore.
I called your call centre person for East zone. She being so rude, just said it will reach today (i.e 3/1/2022) and disconnected. Is it the way you treat your customers?
Very annoying and disappointing.
Now I would request you to act fast and confirm me the delivery status of the same and oblige me.
What kind of customer service are you providing even after taking double the amount?
Why should we trust you?

Tracking no t07099391 my courier is not recieved but online show delivered on 31st dec 21 please do needful

My courier is showed delivered on 31st dec 21, but i have not recieved my courier until now 3rd
Jan 22

I tried so many times but he is not pick up the call, [protected] courier boy number

My package with tracking no. D10961408 has been booked on 24th December 2021 from Pune to deliver it to Surat with proper address and phone number.
The packet is NOT DELIVERED saying RESTRICTED ENTRY - OTR today (30th December 2021.
Earlier we were told that it will be delivered within 5 working days. Can you tell me what am I supposed to do right now?...

Reference Number
X32190190

Didn't received my courier but got sms message to phone saying item is delivered successfully.. already raised issued but no response.

I had sent a v important document through DTDC courier from Bangalore to a Delhi location and same got delivered to some other wrong address. Facing lots of difficulties due to their negligence. I tried contacting DTDC customer care several times (Bangalore and Delhi) but no body helped and ignored my request despite of requesting them again and again. They mispresented the address by stating that "we have delivered to the address mentioned on the courier " and I kept on telling them that correct address is mentioned the courier receipt (which was given to me by the courier boy who was taking the docket from my office address)

Tracking id - V63280121

We have used the DTDC courier service to courier a bday gift to Vadodara Gujarat. But when we recieved the product, it was broken and damaged, even the product was not the same product which we have sent. It seems as if the product was exchanged in the between. This was not expected from a reputable company like DTDC COURIER SERVICE. It was a bday gift to someone. Worst service ever.

The product was a SILVER PEN, sent from Patna ( BIHAR ) to Vadodara ( GUJARAT ).

It's been 4 days since my parcel was in transit and now it all shows is "misrouted"
When will it reach to the placed I have sent

I am supposed to get the refund for the insurance amount change from 2lacs to 49k as informed from DTDC. Still I have not received it from them.

I have send walnuts to dehradun but the box is opened from back side of the bottom. My consignment no is D 11053229. Kindly check and explain how it is possible and why we trust your courier company in future Thanks Gursewak singh [protected]

Reference No. small box-6
Booking Date. 13th nov'21 Till date courier parcel not received, As per DTDC they delivery but not sharing details whom they handover parcel, Pls look into it.

Tracking No. H41435184

My Parcel number T07140588 is missing. No tracking information available. Not yet delivered.

Booked on 24 Dec 2021.
No response from the shop where it was booked. How do u give the franchise to such people.

Will never use again dtdc.
Worst service

The DTDC Delivery Agent who delivered the courier to my house today was extremely rude and unprofessional. The courier reference number is V63550625. He refused to deliver the package without physical signature and humiliated my old age parents and even took the package out of the property gate citing that without physical signing they won’t get it. My parents were giving him the OTP and other details but refused to budge and only after much persuasion he gave the package. Even after that he kept mumbling expletives whilst going out of the property. Please could DTDC deal with this disciplinary issue of its staff.

I booked a package from delhi to asansol, i had to send few items along with a oneplus phone. i told that there are different household items in the box but the dtdc guy wrote toys in description without my consent. the box reached but the mobile inside is stolen. The packaging was also diffrent/changed from what i gave them. all other items reached with different packaging. The AWB No. is Z70828401

We received the package last evening delivered to us on 06/12/2021 at 17:30 pm with the tracking number V63467772.

The package (which contained a brand new Lenovo Ideapad laptop) was shipped from the Hyderabad location on 30/11 to Bhopal on the name of Tanmay Rajput. The laptop cost $513 (Rs. 36, 936 attached the billing receipt) and while shipping a package from DTDC courier we opted for insurance coverage and the total cost for shipment including insurance was Rs 2540 (attached receipt).

Apparently, when we opened the package we found a damaged (unusable) laptop which was delivered to us. Please refer to all the attached pictures and videos for your reference.

Consider this a written complaint and resolve the issue. Please let us know what steps we need to take from our end to file the claim to get the full money on the cost of the laptop.

PS: Please refer to all attached references pictures videos and laptop bills and other associated documents.

Request you to guide us rectify this asap. It is so disappointing and disturbing to receive a package in hand with such a condition. So heartbreaking.