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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 68

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D
Dev87 hdjlscb hjlsdvc
from Ludhiana, Punjab
Dec 13, 2021
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Not delivering the courier

I have prticipated in a contest from google from which I won a bottle, This has very important documents and the online tracking now says not delivered ADDRESS INCOMPLETE OR WRONG-(CIR).

I have given correct adress, even i had got two otp messages from dtdc, but recieved no calls from delivery boy...
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P
Pri90
from Noida, Uttar Pradesh
Dec 13, 2021
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Parcel left at Main Gate uninformed

Address:Noida

Parcel was left at the main gate without intimation via call. It was not even left at the right floor. It was left unattended near the main gate from where anyone could pick/steal it....
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A
Aksh@591
from Panipat, Haryana
Dec 13, 2021
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Parcel received in damage condition

Address:House No. 10 Prahlad colony

Dear Sir/Madam,

I had sent one parcel on 3rd of this month from Panipat (132103) to Mumbai (400010).
When I sent this parcel box was fine. I mean this box was damage free. But when I received this parcel box was torn from the side and the white page was pasted on the side.
I didn't even get some expensive items which were in this box.

Missing item :-
1. 2 stripes of Rizact 10.br...
+3 photos
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R
Rishabh Daiya
from Vadodara, Gujarat
Dec 13, 2021
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Courier not delivered- Door Locked

Address:Vadodara

They are not delivering my courier and showing as Door locked from last 4 days.

They are not even contacting me neither helping me in this issue.

Docket No. A48776428
Location - Vadodara, Gujarat...
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Address:Narsapur X-Roads, Tupran, Medak dist-502334

Hi,

My shipment consignment # : C15547663
Supposed to be delivered on : 11/12/2021
Status on DTDC site : Delivered
Complaint date : 12/12/2021

DTDC guy with the mobile number [protected](Name : Sreedhar as per truecaller) called me yesterday(11/12/2021) and he was expecting me to come and collect my shipment from their office. I questioned him on the same and later he agreed to deliver...
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P
Puneetchoudhary011
from jodhpur, Rajasthan
Dec 12, 2021
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In tacking link its showing delivered but I didnt got any parcel.

Address:sathin, Pipar city, jodhpur,rajasthan, 342601

I have ordered something and the courier provider is dtdc . when i track my order after 10 days it shows me delivered and someones name is written on that i dont know that person whose name is written. I didnt got any courier or parcel. This much of big courier agency and providing such a poor service to their customer is not acceptable.
Help me to get my product.
My tracking link no. Is B93217404
Regards
Puneet...
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Phaneendra Mullapudi
Dec 12, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Shipment is lost, but status is shown as delivered.

I'm the recipient of consignment X76686277 for Hyderabad location. It should have been delivered by 6th Dec'21, but it was redirected. I followed-up with their customer care, after 3 days, the shipment status went to 'Delivered' on 9th Dec, but I did not receive it. When I conveyed the same to the customer care, they keep telling me to wait for 1 day and they are checking with Balanagar branch. On 11th I went to the branch, but they did not...
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K
kiratrai101
Dec 11, 2021
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Item not delivered/ handed over to unknown person

Address:huda market sector 46 gurgaon 122003
Website:www.dtdc.in

DTDC TRACKING: Z70147893

This package was sent on Dec 6th 2021.

This item shows delivered on December 11th, 2021, and received by IRFAN / RELATIVE, whom I've never heard of.

The Package has the Name address house number and phone number of the recipient, I am wandering was handed over to some unknown person .

The delivery guy never called not sent any text messages about the delivery...
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A
antifragile
from Jamshedpur, Jharkhand
Dec 11, 2021
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D68879489- Cargo No

Cargo No is D68879489. It was supposed to transfer from Jamshedpur to Mumbai. It was given on 3rd December and has reached the Bhiwandi Branch on 10th December at 4:00 pm according to the tracker.

Despite repeated calls and queries, they have still not send the courier to the address given at Thane West. Please help as it has already been delayed....
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T
Thiru7
Dec 11, 2021
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Delivery Not Made - Consignment D10098760

Address:Nungambakkam, Chennai

Delivery not made stating the following reason:
OFFICE CLOSED OR DOOR LOCK-(CIR

Despite the address being an hostel, it is open 24x7.

There was no call to my number from delivery persons or any attempt to redeliver the package on the next day.

There are books which I need for studying urgently.

Customer care took no options. They don't even pick the call in several tries....
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9
9813872724
from sandwa, Haryana
Dec 11, 2021
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P59551734 tracking not show

Address:P60 satpur nasik

Dear sir
Dockets no P59551734 tracking not show booking dt 08/12/21 please provide tracking as soon as possible
Thanks
Parvesh choudary
[protected]...
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9
9813872724
from sandwa, Haryana
Dec 11, 2021
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P59551734 booking dt 08/12/2021 tracking no show

Address:P60 satpur nasik

Dear sir

Dockets no P59551734 booking dt 08/12/2021 not show tracking only please provide tracking as soon as possible my mob no [protected]
Please urgent emergency delivery
Thanks
Parvesh...
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C
Chandu A
Dec 11, 2021
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Undelivered product

My product is showing the status that it has been delivered three days ago but I didn't received any product not even a phone call . My AWB number is D81797840 please check into it ....
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S
SP2820
Dec 10, 2021
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Package not delivered (Delhi - Bangalore)

I had a package couriered from Delhi to Bangalore on 2nd December, 2021. It reached Bangalore on 5th December, 2021.

Since then no one has cared to home-deliver the package.

After numerous calls to the call center and after asking them to escalate the issue, the tracking status was changed to "Out for delivery" on 10th December, 2021, in the morning.

Till now it is not delivered. They give lame...
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N
nayan_k
from Kolkata, West Bengal
Dec 10, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Did not receive my delivery

Address:Kolkata

My delivery for tracking id X64506612 was not delivered to me but I got the message that it was delivered. The tracking website also shows it was delivered and received by me but it wasn't. Where is my package and when am i going to get it?...
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S
Shuvambasak
Dec 9, 2021
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Order not received

Address:Santinagar po-Rahara, Khardaha near satsang club kolkata 70018

I was supposed to get my order today. But its showing receiver not available (CIR). I want to know the reason i didn't even get a call why?
Thank you...
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R
Rajnish Gulandhiya
from Bikramganj, Bihar
Dec 9, 2021
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Medicines are not delivered.

DTDC is useless they provided me 3-4 days of delivering a medicine package, but till now they undelivered my package, they charged me ₹350 having their "v series" service facilities. After a phone call the destination agent refuses for delivering the package by saying that they have no "Delivery Boy" and said we will take some more time.
Tracking number :- V62484542...
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P
Pillar to post
Dec 8, 2021
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DTDC- irresponsible courier with worst customer service

I had booked their service from Thane to deliver an important document to NITIE in Powai. After calling up the institute they said they had not received any courier. When I called DTDC they said that address was incorrect and the courier could not be delivered and asked me to collect it from their Marol branch. When I asked them to return it to Thane from where I had booked, they said they will re attempt delivery. Afterwards I got an email...
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T
Tushar15021997
Dec 8, 2021
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Product not delivered to me

The product was out for delivery but showing that not delivered ( office closed or door lock)
They never contacted me. This is bad act. I raised complaint again as well but they did not respond on 2pm ist today. Please the product was urgently to be delivered....
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S
Subramanian Govindan
from Chennai, Tamil Nadu
Dec 8, 2021
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Asking customer to collect the parcel from office

Address:Chennai 600128

I got a call from the Courier deliver person on 1-Dec-2021 and ask me to come and collect as he has limited service/person to deliver to my area and update their tracker with wrong information as my area is in Restricted Zone.

After I complained to DTDC team, they said they will follow-up but now they mentioned (ADDRESS INCOMPLETE OR WRONG-(CIR)) and returning my parcel.

Even they didn't mentioned the concern...
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