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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 77

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P
psr562
Nov 12, 2021
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My Consignment number is V63259319. I couriered my laptop to my office on 6th November and it was supposed to delivered by Wednesday. I created DTDC support ticket and called them it was not helpful. I tried calling the hub where it is stuck they are cutting my call. Its very urgent delivery thats why I chose premium delivery and paid extra for this. Its very disappointing when they charge extra and they are not even able to courier it on Normal time atleast.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Goel Honey
    Nov 12, 2021
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    My courier is missing. I went. to my closest DTDC Courier Services where i got to know that my courier is received by a school named "Sarvottam International School", Greater Noida, Tech Zone 4.
    I request you to kindly get my courier back on my address "Sector 44, C Block, C-119, Palm Avenue, 201301, Noida".
    Date when courier dispatched - 27th Oct, 2021
    Date of Delivery - 01st Nov, 2021 (which i didn't get)
    Tracking Id - W50063594
    Desirable resolution of my complaint - I want my courier back or else refund of my courier which worths 11k as it contains 3 lehngas.
    I humbly request you to kindly get my courier back. It is very important for me. Take the required actions as soon as possible and get my courier back otherwise unfortunately I will have to complaint against DTDC Courier Company.
    Please do the needful procedure.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Nov 17, 2021
    Updated by Goel Honey
    Its been 5 days I am waiting for your response, kindly take some action. My courier is really very important for me. Your contact numbers are also fake. I am not able to contact the nearest DTDC Courier Services.
    I humbly request you to get my courier back or else provide me refund of my courier.
    Nov 20, 2021
    Updated by Goel Honey
    Kindly update me about my courier. I am requesting patiently.. Kindly take some actions and let me know about my courier. That courier is very important for me. If you can't give my courier back, kindly provide me refund of 11k. Don't take advantage of my kindness.
    I humbly request you!
    Nov 23, 2021
    Updated by Goel Honey
    Respected Sir/Ma'am, I am very patiently requesting you to kindly take some actions regarding my missing courier otherwise unfortunately then I will have to take some action against your courier services. For me my courier is very important, that courier might not be important for you. But it is important for me.
    I humbly request you!
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      $ureshJ
      from Bhopal, Madhya Pradesh
      Nov 11, 2021
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      A courier from kanpur to Vijai kumar, K-438, Katra, Barabanki was not delvered and was asked over phone to collect from office. The mobile number on address was currently in Bhopal and despite request, delivery was denied. The address given is in use since last 50 years and not a vague one. The delivery person's mobile number in Barabanki is [protected]. Very irresponsible behaviour from such a reputed company. The charges paid towards service is wasted. Rude behaviour of staff also highly objectionable.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Aj748
        Nov 11, 2021
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        We shipped a package through DTDC on 28th of October 2021 and it has still not delivered.
        Reference number: N25018059
        UPS tracking: 1Z5X[protected]

        In the shipment tracking date is not confirmed as of today.

        service guys said that it will be delivered within a week and its been 2 weeks already. I would like my refund as we opted for premium service and the package has not arrived yet.

        Package contains Diwali food Items which will be of no use after your delivery.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Pratham2002
          Nov 11, 2021
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          Resolved

          In my shipping details it is showing wrong destination name. But it is showing correct pincode .
          It is showing latur which is wrong.
          It should be Majalgaon.
          My consignment no. M11382162
          Help me with this problem.
          Nov 11, 2021
          Complaint marked as Resolved 
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            saravanan 007
            Nov 11, 2021
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            Address: DTDC COMPLAINTS

            We have purchased online product. product was courier by 18.10.21 via DTDC courier service consignment no:C20788031. Still now shipment is not received. we have raised many complaints from DTDC COURIER website. still no response
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              H
              Hareesh_m
              from CHINTALAPUDI, Andhra Pradesh
              Nov 10, 2021
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              Address: M K Gudem,, Kantampalem, Chintalapudi, West Godavari,

              I have sent my office laptop by DTDC (tacking id: D[protected] on 20/10/2021 from Vijayawada to Bangalore. on 22/10/2021 it was reached to Yelahanka apex and no online status update after 22/10/2021 . but still it is not delivered to destination, after multiple calls customer care people are saying they have escalated to the Yelahanka branch and waiting for the response. it is more than 20 days still no update from Yelahanka branch.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                D
                Dhirajbhai
                Nov 10, 2021
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                Address: Umbergaon GIDC

                Dear Sir Relation Manager

                With Reference of receipt no.2648896, We several time call to Umbergaon Branch Courier of Office of not giving reply getting delay since last 2 days system showing out for delivery, even i call him telling tomorrow every time many messages sent him to Urgent Courier need.

                Kindly take action non satisfaction not proper reply of complaint, your service and getting replying too much work load, ask to collect the courier like giving free service

                With Regards
                Dhiraj
                [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Aman_Dwivedi03
                  Nov 10, 2021
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                  @DTDCIndia I sent a parcel from patna to balamau (Lucknow) on 5th October 2021 with awb number D82426913 but the parcel was delivered to the wrong person.
                  I have been reaching to all support numbers & emails from 1 week but i am not seeing any solution.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    RAJEEV3087
                    from Pune, Maharashtra
                    Nov 10, 2021
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                    Two parcels were sent by us one to USA Houston and Canada -Toronto on 31st October 21 promised us to be delivered with in 10 days

                    Upon asking and calling Customer Service Station (CSS) there is no response from their any of the CSS any of the team members and no update on consignment sent after 11 days.

                    They do not have courtesy to return the calls or text messages
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Chiranjiv Parida
                      Nov 10, 2021
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                      I am really disappointed with the service & response from your team.

                      I had sent one parcel on 2nd November & still from the last 6-days its looking out for delivery.That parcel is very urgently required as this is the only key to my flat.

                      I am continuously calling the DTDC paradeep branch, Palava branch, Kalyan branch, but have not received any solution.

                      Also I had raised a query on chat, but no response as well. ( Ticket assigned to Mr. Mangesh Chandu Nikam )

                      Also no proper responses from these persons.

                      1. [protected] - Chandan DTDC
                      2. [protected] -Kalyan Branch
                      3. [protected] -Babuni DTDC Paradeep
                      4. [protected]
                      5. [protected] - DTDC Pramod
                      6. [protected] -DTDC palava 2
                      7. [protected] -DTDC palava
                      8. [protected] -DTDC palava

                      Now I am really frustrated after talking with so many people.
                      Please look into the matter urgently.

                      BR,
                      Chiranjiv Parida
                      Mob No-[protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Umesh kumar Dubey
                        from Nagram, Uttar Pradesh
                        Nov 9, 2021
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                        Address: MANAGER SALES SIMBHAOLI SUGARS LTD UNIT CHILWARIA DISTT BAHRAICH

                        सर मेरा एक पार्सल मेरठ से बहराइच के लिए लगाया गया है परंतु वो अभी तक नहीं received नहीं हुआ है जिसका पार्सल नंबर U13332843 है जब कि ट्रैक करने पर बहराइच दिखा रहा है यहा वाला DTDC कोरियर वाले मना कर रहे हैं कि आप का कोई भी पार्सल नहीं है
                        कृपया इसका स्टैटस बताये कि पार्सल कहा गया है
                        जिसका नंबर है
                        DTDC COURIER
                        Mr. Ramesh pal
                        [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          K
                          from Delhi, Delhi
                          Nov 9, 2021
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                          My package is shown as delivered, held by relative, DTDC tracking number D83231836. But I have not received it. I was home all day long no one came for the delivery nor my family memeber received package on my behalf.
                          How come they can hand my package to anyone without asking for the OTP they have provided.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Check your local DTDC franchise office, if their is more than one, check with the others. Sometimes they keep the package with themselves and mark them as delivered, they're lazy.
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                            M
                            Manjunatha salagundi
                            Nov 9, 2021
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                            Address: Belgaum

                            I have booked courier from kartagi to belgaum on 4 th then it dispatched on 5th and reached belgaum on 6th today is 9the not delivred

                            pod no : B96454825
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              RishavK3796
                              from Ranchi, Jharkhand
                              Nov 9, 2021
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                              Hello,

                              This is the id - D82913580

                              I have not received any call or such from DTDC and suddenly it shows it has been delivered.
                              How is that possible?
                              Even though I have not shared the OTP so without OTP how is it possible to give my courrier to someone else?

                              I will raise a fraud complaint and an FIR against DTDC. They are not delivering the products and marking them as delivered.

                              Please reply back ASAP
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Nabha123
                                from Hyderabad, Andhra Pradesh
                                Nov 9, 2021
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                                Address: DTDC, Gayathrinagar, Borabanda-500018, near gandhi statue

                                They are not forwarding my package Since[protected].
                                Worst service ever experienced.
                                My client package is with them and unable to convince the client regarding delay.
                                I want to give police complaint.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Razvi786
                                  from Kolkata, West Bengal
                                  Nov 8, 2021
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                                  I send the parcel on 1st november but till today it's 8th november the parcel is not delivered so deliver it soon.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    kknani8
                                    Nov 8, 2021
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                                    Address: DTDC vijayawada enikepadu head office

                                    Shipment V63396972 not yet delivered. Service is sooo pathetic and not even responding to the customers. Customer Care service is really pathetic.

                                    It has opted for speed post delivery but shipment is not yet delivered.

                                    No response from the Head office team from VIjayawada.

                                    They charged 350 rupees for speed post delivery.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Soham_K
                                      from Bengaluru, Karnataka
                                      Nov 8, 2021
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                                      My consignment number is F30145312, and my package is not delivered at Anchor Building, ITPL, Whitefield . From last three week, it is showing the same status. Receiver's address is 5 km away from Whitefield DTDC Office and 3 weeks have been passed since it arrived at Whitefield DTDC OFFICE. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have called multiple times on DTDC customer care and lodged complains in DTDC support. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Angelin15
                                        from Madurai, Tamil Nadu
                                        Nov 8, 2021
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                                        My customer booked a courier on 30.10.21 still it is not forwarded.i tried calling customer care serveral times but no one picking, after so many try one girl picked up name Maheswari I asked that branch contact number to speak with them and check why it is not forwarded, she said I will get a call back.still today no calls or no steps taken to forward that courier.My customer is asking for the refund for that product without knowing where is the parcel how I can give them refund already spent 200 for courier booking, without understanding others problem these people not responding and not doing their work also.i want to know where is my parcel and why it is not forwarded yet to the customer place
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Nov 08, 2021
                                        Updated by Angelin15
                                        H64150260
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