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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 77

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N
Nabha123
from Hyderabad, Andhra Pradesh
Nov 9, 2021
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Address: DTDC, Gayathrinagar, Borabanda-500018, near gandhi statue

They are not forwarding my package Since[protected].
Worst service ever experienced.
My client package is with them and unable to convince the client regarding delay.
I want to give police complaint.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Razvi786
    from Kolkata, West Bengal
    Nov 8, 2021
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    I send the parcel on 1st november but till today it's 8th november the parcel is not delivered so deliver it soon.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      kknani8
      Nov 8, 2021
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      Address: DTDC vijayawada enikepadu head office

      Shipment V63396972 not yet delivered. Service is sooo pathetic and not even responding to the customers. Customer Care service is really pathetic.

      It has opted for speed post delivery but shipment is not yet delivered.

      No response from the Head office team from VIjayawada.

      They charged 350 rupees for speed post delivery.
      +1 photos
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        S
        Soham_K
        from Bengaluru, Karnataka
        Nov 8, 2021
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        My consignment number is F30145312, and my package is not delivered at Anchor Building, ITPL, Whitefield . From last three week, it is showing the same status. Receiver's address is 5 km away from Whitefield DTDC Office and 3 weeks have been passed since it arrived at Whitefield DTDC OFFICE. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have called multiple times on DTDC customer care and lodged complains in DTDC support. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Angelin15
          from Madurai, Tamil Nadu
          Nov 8, 2021
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          My customer booked a courier on 30.10.21 still it is not forwarded.i tried calling customer care serveral times but no one picking, after so many try one girl picked up name Maheswari I asked that branch contact number to speak with them and check why it is not forwarded, she said I will get a call back.still today no calls or no steps taken to forward that courier.My customer is asking for the refund for that product without knowing where is the parcel how I can give them refund already spent 200 for courier booking, without understanding others problem these people not responding and not doing their work also.i want to know where is my parcel and why it is not forwarded yet to the customer place
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Nov 08, 2021
          Updated by Angelin15
          H64150260
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            S
            sarinaren
            from Bengaluru, Karnataka
            Nov 8, 2021
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            Address: Moodalpalya, Nagarbhavi main road, Bengaluru

            I had booked a courier with DTDC - Moodalpalya, Bengaluru, a package of - 2 shirts weighing around 500 grams on the 2nd November by 11am to be delivered to coimbatore.
            While booking I enquired if my parcel will reach on the 3rd or 4th of November if I book an express service and also reminded the agent that 4th November is Deepavali in coimbatore, the agent confirmed that it will reach on the 4th November since DTDC is a bengaluru based company and since the 1st November was a holiday DTDC would we working on the 4th November.
            When the package was not delivered on the 4th and also on the 5th by 12 noon, we called the head ofiice, a lady from the head office spoke very rudely, saying that the package is despatched to coimbatore, and it is the coimbatore office to respond and she had nothing to do about it, inspite of telling her that we had tried calling all the available numbers found in the net, and not even a single person is answering the call, and moreover wanted to know who had given her number to be contacted.
            If she is not able to respond to a customers query, why is she employed in a head office.
            +2 photos
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              S
              Sandy3804
              Nov 8, 2021
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              Please help me, my DTDC consignment with ID B96314022 is missing since many days. I'm from India and I'm trying to contact the DTDC customer care but they are not helping out . My consignment is being misplaced which has very important legal documents . Please help me. It's been more than 10 days since the package is shipped.

              Please help me find out where is it and deliver to the addressee in DELHI as soon as possible. I trusted DTDC courier over Indian speed post.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                vasuki murali
                Nov 7, 2021
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                Hi sir

                Still i didnt receive my parcel.my tracking number did nt show properly.my contact number is [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  P
                  Prathap Sekhar
                  Nov 7, 2021
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                  Parcel says delivered but I have not received

                  Address: Chennai Tamil nadu

                  My parcel Z68173839 says it's delivered. But no one has received it . This is not right. Please share delivery slip. It says self as signed person who received. This is not true. I have no idea whether it is lost or stolen...
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                  AWB: B96033441
                  DTDC website is showing the parcel as delivered but I've not received it, no delivery agent contacted me. I've tried contacting DTDC local office and the district office, the employees are harassing me on the phone which is very unprofessional.

                  I've even opened a ticket on DTDC support page, the ticket agent has an IQ equivalent to room temperature and didn't even read my message. [Image attached]...
                  +2 photos
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                  S
                  Shruu25
                  Nov 6, 2021
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                  It's been 2 month late that I had ordered my parckage and I have not received it yet. They are saying it has been delivered but I haven't received it yet, they had delivered it to wrong address and they are not guiding not telling the solution
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    V
                    Vijay sewak
                    Nov 6, 2021
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                    30 october की बुकिंग
                    4 नवंबर को डिलीवर होने का promise किया था agent ने, आज 6 नवम्बर तक सामान चेन्नई एयरपोर्ट पर ही पड़ा हुआ बता रहा। कस्टमर केयर नम्बर कॉल रिसीव नहीं कर रहे।
                    बहुत घटिया और फ्रॉड सर्विस है
                    कोई जवाब नहीं 2 complaint पहले भी कर दी
                    +1 photos
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                      S
                      Subha34
                      from Kolkata, West Bengal
                      Nov 6, 2021
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                      My above mentioned consignment not delivered.tracking is showing it was out for delivery twice on 3rd and 5th but office door was locked. Office had a 24×7 security guard you can delivery to them. My concern is does anybody actually going for delivery ? 2nd attempt was done on Diwali night at 7.15 pm which by quite suspicious. Please get the issue resolved at the earliest
                      +1 photos
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                        V
                        Vijay sewak
                        Nov 6, 2021
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                        इंदौर से 31 अक्टूबर को कोझीकोड भेजा सामान 3 दिन से चेन्नई एयरपोर्ट पर ही बता रहा है। घरेलू सामान है। खराब होरहा है। बहुत बुरा अनुभव डीटीडीसी की सर्विस का। sms का reply भी नहीं करते। 4 नवम्बर को डिलीवरी का promise किया था बुकिंग एजेंट ने।
                        Very very bad service
                        😡
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        मेरी original complaint को गलत तरीके से दर्ज कर रहे हो
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                          hifizeeh
                          from PATNA, Bihar
                          Nov 5, 2021
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                          Address: SHAHZADI MANZIL, ENGLISH GUNJ ROAD, KARBIGAHIYA Patna 800001 Bihar

                          My Consignment number AWB# X75420141 undelivered and it shows wrong address or wrong CIR but my address was correct consignment return just near by my address.

                          Its thrice time same consignment Undelivered by DTDC, please resolve this seriously issue i am facing many problem because of this.

                          Thanks and regards
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                            V
                            VijaySinghmandloi
                            Nov 5, 2021
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                            DTDC Consignment N25016567 booked on 31.10.21 still lying in Mumbai, not send for shipment.
                            Kindly look into the matter
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                              M
                              Manjunath Srinivas
                              Nov 5, 2021
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                              Address: SRI SAPTHAGIRI ENTERPRISES HEAD POST OFFICE ROAD NEAR BUS STAND CHANNAPATNA

                              Dear sir iam manjunath from sri sapthagiri enterprises channapatna...
                              Iam waiting for the consingment from last 10days..
                              Nobody is helping in dtdc...
                              Consignment number as follows d82946849...
                              Please send the material as soon as possible..
                              Cell [protected]/[protected]
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                                Priyanka Orse
                                Nov 4, 2021
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                                Address: Loadstone software services pvt Ltd , Fransis raj , 2nd floor near chanchalbag ,next to 142 park west apartment Bodakdev ahmedabad Gujarat-380054

                                I have sent courier via DTDC on 29th Oct 2021 its not delivered to ahmedabad
                                consignment number :-D00037310 &D00037311 it supposed to delivered within 4 days it has been 7 days not delivered to ahmedabad to my company address.
                                Please help us... thanks!
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                                  Vin Veronica Simsang
                                  Nov 4, 2021
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                                  I've sent my product on 22 October 2012 with tracking ID (D[protected] till now I've not receive my product. It is saying consignment redirected. When will I receive my order... I need this product very urgent... please check about this matter
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                                    Buddhadev91
                                    from Durgapur, Maharashtra
                                    Nov 3, 2021
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                                    Address: 116, Kali bari, Dakshinkhanda, Andal, Durgapur, Paschim Bardhaman

                                    I'm Buddhadev Nandi, my contact no [protected], my shipment no D82887915, i had already raise a complaint thought web site 2 days back but there was no responds and nothing is happening, so my humble request to you please take care of this matter seriously. Actually the thing is your delivery boy called me and said collect the box 4KM away from my location so that time I'm not well to go from 4 km to receive that and your delivery boy returned my product and maintion in web side that customer refuse to receive that product. So request please re dispatch my product again in my location.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Still now I'm not getting any response from the DTDC service what is the nonsense activities thare i really don't know.
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