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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 81

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R
Rudra Pal
Oct 14, 2021
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Dear Sir/Mam,

I had 1 parcel which I ordered from step set go which was to come from Mumbai to Ghaziabad but I didn't receive as I didn't receive any message or any call sent back without my information when DTDC center Found out and told that he sent it back and he gave 1 number and the number is [protected]. So he said that if you get it back, there will be a charge which you give and your parcel will come back and I'll send the mail on helpdesk then they saying resolve this issue but still I have not received parcel
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    R
    Ramakrishnanmk59
    from Ramanattukara, Kerala
    Oct 14, 2021
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    Address: Dtdc franchisee at Ramanattukara Kerala

    Shipment I'd.R43779605..shipmet still laying at franchisee at receivers end for 2 days...when enquired about the deley in delivery the franchisee finding fault with the customer.. Very bad service experiance from the franchisee at Ramanattukara..DTDC will be accountable for damages related to non delivery..please solve the ussue .
    RAMAKRISHNAN M K, RAMVILAS, RAMABATTUKARA..673633..Phone.[protected] e-mail. ramakrishnanmk59 @gmail.com
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Oct 18, 2021
    Updated by Ramakrishnanmk59     Franchisee has not delivered it yet...very poor state of DTDC customer care...
    Oct 19, 2021
    Updated by Ramakrishnanmk59     No response from your customer support team...shameful state of affairs at DTDC
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      A
      Ahseya Holmes
      Oct 14, 2021
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      I sent a food item from kadiri on 11th Oct afternoon.they said it will reach by 12th to banglore but.they didn't even dispatch the item till 12 th night. I waited atleast it will get delivered by next day but no luck with it.i called the customer service in Yelahanka apex and she was soo rude and cut my call.
      Ibthink by the time they deliver it will be too late and my food item go stale or spoiled.
      Please make my delivery faster atleast by tomorrow.
      Consignment number is H63877022
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        K
        Komal B. Choudhary
        Oct 13, 2021
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        Address: Baraut uttat pradesh

        Myself komal choudhary is the receiver of the courier consignment no V91983135 placed the ship on 8 oct and since that time their is no update regarding the courier..kindly give back my courier which price is 20, 000rs mobile phone.
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          J
          Joshy v j
          Oct 13, 2021
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          Address: Pattanakkad

          I have one parcel from india shoppe and recieved at pattanakkad branch opposite to St. Joseph public school, Cherthala. Previously also noted that they are not delivering the parcel instead asking the customers to come and collect from their office.
          Today I went to collect and the staff misbehaved when I asked why you are not delivering the parcel.
          Very bad behavior from the staff and totally disappointed.
          They are telling that we will decide whether to deliver or not and you leave without questioning as you recieved the parcel
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            G
            ghoshtushar
            from KOLKATA, West Bengal
            Oct 12, 2021
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            Address: Tushar Kanti Ghosh; 31/1 JESSORE ROAD, SCHRACHI VILLAGE, FLAT NO 3E, BLOCK-V, Kolkata - 700129
            Website: Personal

            DTDC Consignment ID Nos D68160853 ; K51573356.
            Complain Generated to DTDC Customer Care and Tickt No.#1030405
            While tracking giving false reports.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Mary Christine Joy
              Oct 12, 2021
              Resolved
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              Resolved

              Hi. My parents sent a gadget to Chalakudy, Kerala from Ahmedabad, Gujarat via Patel Courier & Cargo Services. The consignee number is A48524117. The courier was sent on 25/9/2021 but has still not reached the destination. Despite several phone calls and complaints, the officials are not responding. We have no idea when it will reach and where our package is at the moment.
              Oct 14, 2021
              Complaint marked as Resolved 
              The officials called me and said the courier has reached Ahmedabad back. We collected it back from the Ahmedabad office. It has still not reached destination, but now we don't want to risk it. We will give it ourselves.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                manojkumar1110
                from Roorkee, Uttarakhand
                Oct 12, 2021
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                Shipment number: D67772082
                Date of booking consignment: 30/09/2021

                Incident details: The consignment was sent from Chirang district in Assam to Roorkee (pincode: 247666) in Uttarakhand. I am a student and the consignment contains a box of books. The charges were paid in full at the time of booking for doorstep delivery. The address was clearly mentioned while sending the consignment.

                Now, dtdc is saying that the area is not within the service area. They want me to collect the consignment from somewhere in the city. They are not willing to come to my doorstep. The delivery office says that they will not deliver it to my flat. (The same company, dtdc regularly delivers parcels to my address.)

                Desirable resolution: Delivery of my consignment at my doorstep.
                Address: 407, Palm Green Apartments, Roorkee- 247666
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Oct 13, 2021
                Updated by manojkumar1110                 Complaint is still not resolved. I have still not gotten the consignment.
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                  Y
                  yash khemka
                  Oct 12, 2021
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                  Hi

                  I received a call from Agent (dtdc bhiwani) & he said there are so many books we could not delivered, u should have to pick up itself.

                  Why would u called then Logistics Co. U should have to change ur company name to own pickup co.

                  I have never seen these kind of services, infact i appreciated ur services method, I have no words for ur services.

                  If i had a chance to meet & talk with Mr.Subhasish Chakraborty surely i asked for his innovative services methods.

                  WHAT A GREAT SERVICE.

                  Thanks & Regards

                  Yash Khemka
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    srinivas nelanti
                    Oct 12, 2021
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                    Address: Munaganoor, hayathnagar

                    Hello, the subjected tracking num showing the status as not delivered office closed or Doorlock CIR kindly check and resolve this issue asap, thanks
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      R
                      Riyanka Bhanja
                      from Kolkata, West Bengal
                      Oct 12, 2021
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                      Riyanka Bhanja
                      Oct 12, 2021 Kolkata
                      I have a courier from Noida to Kolkata on 16th Oct with the consignment number D81792123. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 2 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        Atul Kumar Vishwakarma
                        from Khalilabad, Uttar Pradesh
                        Oct 12, 2021
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                        Address: Currently in Khalilabad

                        Delivery delayed which C.ND86973177
                        Delivery from kota Khalilabad
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          R
                          rupal singodiya
                          Oct 11, 2021
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                          Address: 48 Shree ram colony hawa sadak, Near sita devi hospital

                          Hi I haven't received my order but still the summary shows that I have received it or maybe someone else in place of me has received it but I didn't any "Your shipment No Z68189020, by DTDC is delivered on 06-10-21, RECEIVED BY signj" this is what the message shows
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                            G
                            Gayathrirajan
                            from Chennai, Tamil Nadu
                            Oct 11, 2021
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                            Hi, I have entered the correct address with the pincode as 612002. But in the tracking status showing as 613002. Kindly please update the correct pincode and deliver to the correct location as soon as possible.
                            +1 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Oct 11, 2021
                            Updated by Gayathrirajan                             Updating one more screenshot

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                              Govindarajan Padmanabhan
                              from Nellore, Andhra Pradesh
                              Oct 11, 2021
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                              Address: Dtdc g. Car street

                              Dear sir/ madam
                              I booked a consignment through dtdc from tirupati to Australia 2nd October 2021, it's been 10 days passed no action has been action after delivered the consignment to begumpey . I called the dtdc local person from where the good has been sent, no proper answer, no call answering last ten days. Please provide me proper response for this message
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Arbab khan
                                from Motihari, Bihar
                                Oct 10, 2021
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                                Address: Motihari, Bihar

                                I had send medicine dtdc courier from kolkata to motihari,
                                I got the medicine and came home then
                                I was shocked when I checked medicine at home rat had eaten medicine.
                                I have claimed to dtdc company but did not get any response.

                                Consignment Number - D68161112
                                please help me sir.
                                +2 photos
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                                  T
                                  Toyas
                                  from Indore, Madhya Pradesh
                                  Oct 10, 2021
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                                  My order is showing as delivered in tracking. But I didn't receive it yet. Please check and let me know asap. Attaching screenshot for reference.

                                  Regards
                                  Toya
                                  Mobile - [protected]
                                  +1 photos
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                                    M
                                    Mahjabeen Khatib
                                    Oct 9, 2021
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                                    Address: Quarter No 2, Type-I Quarters, 500kV HVDC Terminal Complex, Mumbai-Nashik Highway

                                    I had couriered a computer system to a company, Inventurus knowledge solution Pvt Ltd, , Serene properties, Airoli, through DTDC Saidhara Padghe (Mumbai) branch a month ago.The docket No. is D88570575.The DTDC handlers reported losing of the consignment partially.Please arrange to compensate, if not traceable.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      S
                                      Sant1991
                                      from Hyderabad, Andhra Pradesh
                                      Oct 9, 2021
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                                      Check issue with order id D 82044039
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        A
                                        aji alex1977
                                        from Indore, Madhya Pradesh
                                        Oct 9, 2021
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                                        Docket No: D68419085 : The shipment not yet received till now. I tracked On 7/10/.2021, remarked "out for delivery", but not received me, and same way 8/10/2021 mentioned "Out for Delivery" But i regret to inform that i haven't received the medicine packet till now. This is not systematic work.

                                        Why you not delivered the medicine till now ???
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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