DTDC Courier & Cargo Complaints & Reviews

Sir iam p sheshadri iam from pakala ...my corrier..packet in gift has broken in ur officers hand ...
pls responde me sir...my mobile number.[protected]

HI, I have not received any parcel on Tracking Id/ AWB number - X76631329. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.Thanks Bharat

The DTDC courier services never complete their delivery. They just keep it in their offices and call and ask us to collect. If they can't they shouldn't accept the shipment in the first place. There are many courier service providers who deliver at all the locations. This has happened many times. As most of the items sent are perishables, we are forced to travel all the way and collect it. In my personal experience itself, this has happened in their offices at Thalassery, Mahe and Kasaragod.

19th it was booked however waited almost for a week and still it was not delivered and on the online status its showing its already delivered on 23rd Nov. but it was not. 24th Nov I got the call from [protected] and he was saying he will deliver it by 24th Nov. but today 25th already passed still I didnt get my parcel. WHY you have updated the status as successfully delivered even though it was not even delivered???? Why the deliver person now saying to me that come and collect the parcel and he doesn't know the address?? Why deliver person was holding my parcel since past 3 days and without delivered yet it updated as delivered. It was very important document for me and need it urgently thats why Paid much amount to DTDC but its just worst service I ever seen. IRRESPONSIBLE, I have already raised multiple request but NO one contacted me yet. I want to take serious action against this miss. Its fraud when you are already charging more and not providing the service, instead torturing us.

Sir,
I'm[protected] couriered preety grainder from doddabathi (Davangere) to Chennai,
[protected] we are received but my grainder total damage I'll attach photos...
Who is responsbllty ? I want compensation
Pls do action immediately...

Your Sindagi branch Customer support Boy he is not able attend the call & He is a very irresopnsible Person.
And he is fail to do his work, we send one courier Small finance bank Sindagi branch still it has not delivered to Customer .and delivered to another place..but still is not taking responsibility of this.
This is not today or yesterday’s Problem we are facing this issue from 1month .
But your person is continuing this again and again.
How much time he need to delivery the materials and send the details for us.
he is very irresponsible
he is not able to pick my call and this is not right way to communicate with the customer.
We are very disappointing of your communicating system and service.
some how we have listened your stories all the way and waited for yesterday commitment but still docket is not reached the Bank, what he had exchanged the calls with our internal office team is for showing only eyewash purpose, real ground details is not furnishing to us, we entire team is behind of this and continuously following up, he keep on telling that system entry is not made, then where it has gone,
due to this our Business activities is getting derail, in case if it is not deliver by another one Hour, we will be imposing demurrage charges on you .
We will impose demurrage charges plus material cost on you, soon we will send the recoverable debit note to you, bear the cost with penalty.
This Is Your Sindaghi Person Contact No:-[protected]
Fincare Small Finance Bank Sindhagi Branch materials still no delivery to customer. But They Are Saying And Updated in website it Has already Delivered To Bank Then We Need The Proof Of this Material Delivered Sign And Seal Copy Wrong delivery to some other site .
DTDC Courier Docket No:- B96112268

This is to inform you that my courier with the parcel no.A92094794 reached gurgaon on Saturday, till now has not been delivered at my place. The people of gurgaon sohna branch are not amswering the calls too. The attitude very casual .inspite of telling them that its really urgent, no response from their side. Kindly help in resolving the issue else i will have to take legal action.

Hai,
This is Thanalakshmi from Sankar nagar, Our area ( Thaliyuthu) branch office response very worst service.

No home delivery process... ????

How to do believe your service?

Please rectify my complaint..

Thanks & regards.,
Thana Lakshmi. J
[protected]

Tracking id: D83412448

I have not received my courier, but showing delivered in tracking status.

Tracking number T05516034
From panchkula to Raipur

My parcel was sent on 8th November and was supposed to be delivered my 12th November. on your tracking page it has been saying that it is not delivered. after calling them 80 times i decided to visit the head office in raipur located at kedia business park. The location nearby said that the parcel has gone back to the head office. when i arrived at the head office they claim that no parcel was returned to them and many other parcels have gone missing and they have filed for an FIR. They mentioned that upon filing a complaint they will change the status to lost and then return the value of the parcel to us. it has been 10 days since then and no update has been made. I want you to take my complaint seriously and act upon it and return me the value of the parcel which is Rs. 5500. this will be the last time i will use DTDC and make sure i share this story with everyone i know and stop them from using you.

Package has not been delivered. delivery boy claims that he gave the package to the watchman but the watchman denies it.

Two days before I sent a courier from coimbatore to Hyderabad
Its duly packed but pages are got wet.
Tracking number: C21227505

My order is not delivered but in status it is showing delivered...please take my issue and solve...

I did not get my order yet...D89763829..it is showing its delivered please take action

I have an urgent to be delivered which was booked from Udaipur and destination is Delhi. It has reached Delhi Vaishali branch but is not getting delivered citing wrong address or wrong CIR. I have put up complaint online and via telecommunication to let the delivery agent call me so that I can communicate with him but no action has been taken and the courier is o[censored]tmost important to me. Please any kind of help would be appreciated.

Hi sir my name is Tulasi Reddy, I am living in Bangalore, Karnataka, India,
Last 3days back I received message from DTDC ( D68721483 is out for delivery.Plz share SMILE CODE (7493) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP) but I have called so many times these numbers [protected] and [protected] but no response, could you please help me on this issue, it's very urgent.
Thank you,
Tulasi...

The package was submitted to DTDC service office Sreerumpore, West Bengal on 13th of November 2021. Till today, 19th November 2021 the package has not arrived and also there is no tracking information is showing against the AWB/consignment number (which is K[protected] on the DTDC website (https://www.dtdc.in/tracking/tracking_results.asp).

The package contains 2 Silk Sarees worth Rs. 6100. An additional shipment charge of 100 that was also taken.

I am currently clueless regarding my package. Please help me resolved the issue ASAP.

DTDC has given me pathetic services. I had sent a Diwali gift to somebody and it is 15v days past Diwali and they are not even bothering to try about delivering the package.

They call themself as no.1 courier company of India but can't even deliver a package in 20 days.

20 days is pretty enough time. Even speed post could have delivered the package thrice in this timeframe.

I want strict action against them for the inconvenience and the mental harassment they have caused.

Thank you

An important consignment was dispatched from our Kopargaon Branch on 04th Oct 2021 towards my employer at Banglore. Still now, the cosignment did not reached the destination. even after the One and half month. Using the tracking option, I get IN TRANSIT status from 09th Oct 2021, It is same till now. Their customer service is not satisfactory, they cut my phone call without listening and solving the query. This courier service is Worst service ever. Horrible!!!

C/N. No. P58971133

As the delivery of material is urgent, I am facing a lot of problem.

People beware!!!

Courier booked on 28th oct 2021. last updated status is on 29th oct 2021. after that the parcel status is not updated. I tried reaching the customer care but no response . only i am getting voice message alone. Please help me to deliver the parcel to my customer.