DTDC Courier & Cargo Complaints & Reviews

A consignment B96091794 sent from Bangalore Jayanagar to my address at Kunnamangalam Calicut reached the local DTDC office on[protected]. On[protected].12 hrs one person from the office called me from the mobile number[protected] and informed me that they will not deliver the item at the consignee address as they dont have delivery service.
I am a government employee and cannot take leave from office to go and collect the consignment. We are relying on parcel/ courier service and paying for you for the service but not to be in such a difficult situation..
Today i called the above number and he talked rudely and told that he will deliver the item whenever he get some other thing to deliver in that area.
DTDC is claiming that " speed and convenience like never before. If it's true you have to negotiate for the speed delivery of my item.Hope you will contact the agent at Kunnamangalam and will make the item delivered today itself.

Docket No.D68632663, Dt.19.10.21 is still not delivered. Parcel showing in transit & lying at Kona branch since 26.10.21.

Payment status has not been updated for my order. I have made the payment and delivery person is asking for money. Please find the attached screen shot and resolve the issue.

On 27th Oct 2021, gajipur in East Delhi they received in branch on that day but not delivered yet to me.

I am also from east Delhi and only 15 mins distance from my home.

And today I called they said that will deliver tomorrow till evening

No any agent came and contacted with me, And on portal it showing receiver refuse to accept against this shipment no I50315108 .

I will definitely make you understand against this type of fraud response .

मेरा shipment 2 दिन से Moradabad branch में रखा हुआ है जिसका नंबर U13165791 है ये पहली बार नही हो रहा इससे पहले भी ऐसे ही 2 दिन तक वही रखा रहा कृपा कर के अपनी सर्विस सुधारे मैं तो आज के बाद आपकी सेवा लूंगा नही उम्मीद करूंगा किसी अन्य व्यक्ति को ऐसी परिस्थिति का सामना ना करना पड़े 🙏🙏🙏

Instead of 502331...I wrote 502321..but address is correct . DTDC customer support please change and help me through out this .

Registered mobile number :[protected]

Your DTDC CN F30715527 has been booked. You can track your shipment at http://i9f.in/J1y0fAF44l For tracking query, visit tinyurl.com/tovg8bv

My parcel has been reached Patna from Delhi on 21.10.2021, but till today (28.10.2021) I have not received. This parcel is very important for me. I am extremly sorry to such a poor service of DTDC. I advice to others person please don't take service such a poor courier.

Hi,

I booked my parcel on 19 october 2021, but on the date of delivery didn't get my parcel . when i am asking for my parcel they said it was deliver . My parcel costing is above 50, 000 n they didn't taking any responsibility and three day before, i'll complaining on customer care service of "DTDC" but they can not taking any series responsibility at all. I suffering losts of problem please help me out .

tracking no V92007042

I booked my shipment on 18/10 in Hyderabad which was delivered to the location on 27/10, this was a horrible service, i was assured to be delivered in 2 days

B95900742 was marked as delivered. However, the recipient did not get any calls and neither was the parcel delivered. The online status showed it was delivered to somebody called "Singg" whereas the recipient's name is completely different.

Pls deliver live products without delay...pls deliver this shipment asap...R43347127

I used DTDC to courier a package to Oakridge School, Visakhapatnam. The DTDC tracker ID is "D68365384". It was done on Oct 22nd at Kondapur Branch, Hyderabad. I am tracking the same online since then and it was struck at Vizag and not delivered to Destination Address. when I am trying to reach the local courier office, they are saying 'they are helpless and nobody from destination courier in Vizag is lifting the phone'. It is simply careless and irresponsibility in performing the duty/service expected by customer like me.

it is unpardonable act by these courier folks and cheating the people in the form o[censored]sing this kind of Brand.
It is a serious inconvenience and impact to our plans.

My package from India shows delivered but I did not receive any package. #N21929557.
Signed by: shows Delivered. Did not receive any package.

I have sent a courier from delhi to nagpur (Zip-440009) with the consignment number X70813349. This has very important courier and the online tracking now says not delivered (Office closed or door lock - (Cir). I have given my contact number in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. Please deliver that contact as soon as possible. If there is any issue in delivery address please contact me from my contact number.

I booked a urgent courier from Vaishali to Khurja UP on 21 oct 2021 they said it will delivered on next day as it was booked under urgent parcel service

Consignment number - V91979721

It has my documents they have lost it there manager and shop from i booked are saying we are trying to find will update you shortly no one is taking responsibility for it .

Hi, I am Md Tanweer Alam . I have not received any parcel on Tracking No. U10364555 and Reference No.[protected]. But in DTDC tracking site there mention "DELIVERED " Please tell me where is my parcel . I have not received any call from DTDC also . This is serious thing .I called DTDC costomer care number to many times but not received . please reply me asap. Mobile No. [protected]

Very irresponsible DTDC staff employed at Agra...

My parcel has reached Agra 24 hrs back, but they could not deliver...

I spoke to Ms Shibhangi, she is very irresponsible...

Why I had selected DTDC, I could have send through Speed Post(by post office), I had paid 04 times more money, so that I get my parcel in time, but sorry to tell you that ur service is very poor in Agra due to irresponsible staff.

Your staff called me and told that parcel cannot be delivered at ur address because my location is just 2km more from ur office jurisdiction... I told her to transfer to Rajpur chungi, which is near to me.. she told I will do so and u will get call to collect from Rajpur chungi, but no call received today...

Altogether I want to tell that my parcel is just 12 km away from my destination, in the same city, but I could not receive it...this is how u run ur organization...

As per ur staff Ms Shibhangi my parcel cannot be delivered to ur address, then how the parcel got booked from ur office at Noida.. that means that ur staff doesn't know, where u are capable to deliver and where not, U are only interested to take money, rest the customer will struggle to get his parcel...

It is a very shameful act by ur staff...fools and fraud staff in Agra

Rajampeta franchise costed Rs 2850 for 3.5 kg from rajampeta to Bangalore for blue service, pls help to check and take necessary action I have proof for this

Dear Sir,
Not updated tracking history displayed. Couriers delayed in delivering. Kindly request to please take action .