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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 79

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A
ajayaish2
from Tellicherry, Kerala
Oct 27, 2021
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Pls deliver live products without delay...pls deliver this shipment asap...R43347127
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Oct 27, 2021
Updated by ajayaish2
Pls deliver R43347127 asap

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    R
    Rao Dadi
    Oct 27, 2021
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    Address: DTDC, KOndapur, Hyderabad

    I used DTDC to courier a package to Oakridge School, Visakhapatnam. The DTDC tracker ID is "D68365384". It was done on Oct 22nd at Kondapur Branch, Hyderabad. I am tracking the same online since then and it was struck at Vizag and not delivered to Destination Address. when I am trying to reach the local courier office, they are saying 'they are helpless and nobody from destination courier in Vizag is lifting the phone'. It is simply careless and irresponsibility in performing the duty/service expected by customer like me.

    it is unpardonable act by these courier folks and cheating the people in the form o[censored]sing this kind of Brand.
    It is a serious inconvenience and impact to our plans.
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Oct 27, 2021
    Updated by Rao Dadi
    I used DTDC to courier a package to Oakridge School, Visakhapatnam. The DTDC tracker ID is "D68365384". It was done on Oct 22nd at Kondapur Branch, Hyderabad. I am tracking the same online since then and it was struck at Vizag and not delivered to Destination Address. when I am trying to reach the local courier office, they are saying 'they are helpless and nobody from destination courier in Vizag is lifting the phone'. It is simply careless and irresponsibility in performing the duty/service expected by customer like me.

    it is unpardonable act by these courier folks and cheating the people in the form o[censored]sing this kind of Brand.
    It is a serious inconvenience and impact to our plans.

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      S
      Sachin Hubli
      Oct 27, 2021
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      My package from India shows delivered but I did not receive any package. #N21929557.
      Signed by: shows Delivered. Did not receive any package.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sushantwadhonkar
        Oct 26, 2021
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        I have sent a courier from delhi to nagpur (Zip-440009) with the consignment number X70813349. This has very important courier and the online tracking now says not delivered (Office closed or door lock - (Cir). I have given my contact number in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. Please deliver that contact as soon as possible. If there is any issue in delivery address please contact me from my contact number.
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Oct 27, 2021
        Updated by Sushantwadhonkar
        How its possible? How can the courier boy can reach 17km in just 2 minutes. What the hell is this? They didn't tried to call me on my provided number. Also they tried 2 delivery attempts in just 5 minutes?

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          H
          Hemant0808
          from Ghaziabad, Uttar Pradesh
          Oct 25, 2021
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          I booked a urgent courier from Vaishali to Khurja UP on 21 oct 2021 they said it will delivered on next day as it was booked under urgent parcel service

          Consignment number - V91979721

          It has my documents they have lost it there manager and shop from i booked are saying we are trying to find will update you shortly no one is taking responsibility for it .
          +1 photos
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            E
            Er Tanweer Alam
            Oct 24, 2021
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            Address: .

            Hi, I am Md Tanweer Alam . I have not received any parcel on Tracking No. U10364555 and Reference No.[protected]. But in DTDC tracking site there mention "DELIVERED " Please tell me where is my parcel . I have not received any call from DTDC also . This is serious thing .I called DTDC costomer care number to many times but not received . please reply me asap. Mobile No. [protected]
            +1 photos
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              D
              dsingh469
              from Mohali, Punjab
              Oct 23, 2021
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              Address: Shamshabad road, HOUSE NO B/160 B BLOCK, ANSAL TOWN NEAR BAROLI AHIR

              Very irresponsible DTDC staff employed at Agra...

              My parcel has reached Agra 24 hrs back, but they could not deliver...

              I spoke to Ms Shibhangi, she is very irresponsible...

              Why I had selected DTDC, I could have send through Speed Post(by post office), I had paid 04 times more money, so that I get my parcel in time, but sorry to tell you that ur service is very poor in Agra due to irresponsible staff.

              Your staff called me and told that parcel cannot be delivered at ur address because my location is just 2km more from ur office jurisdiction... I told her to transfer to Rajpur chungi, which is near to me.. she told I will do so and u will get call to collect from Rajpur chungi, but no call received today...

              Altogether I want to tell that my parcel is just 12 km away from my destination, in the same city, but I could not receive it...this is how u run ur organization...

              As per ur staff Ms Shibhangi my parcel cannot be delivered to ur address, then how the parcel got booked from ur office at Noida.. that means that ur staff doesn't know, where u are capable to deliver and where not, U are only interested to take money, rest the customer will struggle to get his parcel...

              It is a very shameful act by ur staff...fools and fraud staff in Agra
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Ramesh Babu Sai
                Oct 23, 2021
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                Rajampeta franchise costed Rs 2850 for 3.5 kg from rajampeta to Bangalore for blue service, pls help to check and take necessary action I have proof for this
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  K
                  kamil Raza
                  from Delhi, Delhi
                  Oct 22, 2021
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                  Dear Sir,
                  Not updated tracking history displayed. Couriers delayed in delivering. Kindly request to please take action .
                  +1 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Oct 25, 2021
                  Updated by kamil Raza
                  Still I didn't get any solution regards of delay in delivery.

                  Still I didn't get any solution regarding of delayed in delivery
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                    Address: India

                    I hope you guys train your agents to how to talk to customers, and not insult customers, If no please shut down your organization. Today I received call from your agent I don't know her name but her contact number is [protected]. I missed to pick up call instantly in one minute I called back and she started shouting me to not picking up the call and denied to give me information about my currier. If I loose my belongings I will fine consumer...
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                    Anushajohn
                    Oct 22, 2021
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                    Address: 1-16-167/6 teacher colony 3rd line sirpur Kaghaznagar kummrambheem Asifabad dist Telangana 504296

                    My consignment number is H64083100
                    It is from Vijayawada to kummrambheem Asifabad dist pin code is 504296

                    Wrong pincode is ------
                    Please correct 504296 sirpur Kaghaznagar please delivery to 504296 important books there
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Anindita Barman
                      Oct 21, 2021
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                      Address: C/O CHANDRA KANTA BARMAN, VILL RUPIABATHAN PIN NO 781306 DIST NALBARI

                      I have booked an item to NIT Rourkela, Odisha on 21st october, 2021. But when I track my shipment address on dtdc page it shows wrong destination code and city. I want my parcel back or Please send it to the correct address...
                      tracking id- K52412026
                      supposed to be booked for pincode - 769008, NIT Rourkela, Odisha
                      but got booked for 799001, Agartala
                      +1 photos
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                        V
                        vinu ...
                        Oct 21, 2021
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                        Address: 643212
                        Website: www.consumercomplaints.in/new_complaint

                        Dear Team,

                        This is to draw your attention to unsatisfactory courier service by your company. The shipment has not been received yet, however, the Following System status SPD was updated without being received by me..
                        Tracking ID X72605556 this is very unprofessional as we put our trust in you and let valuables be transferred through your service.
                        I hope you will take serious notice of this complaint immediately in order to ensure that pack is delivered by 22/Oct/21 if you would like to contact me call me @[protected] or email to [protected]@gmail.com. I shall look ahead to your reply..
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          D
                          D Manna
                          Oct 21, 2021
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                          Resolved

                          I had booked two parcels from Pune to Howrah which was shipped on 16th October 2021 with AWB number G91023132. After 18th October 2021, I can't see any update of those parcels as I am unable to track them.

                          Kindly look into this matter
                          Nov 15, 2021
                          Complaint marked as Resolved 
                          received the parcel. Thanks
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                            Sawian
                            from Shillong, Meghalaya
                            Oct 21, 2021
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                            Address: Meghalaya pollution control board, Lumpyngngad, Montinagar, Shillong, Meghalaya

                            The order has not been delivered yet, it has been more than 20 days. The order is to reach in less than 10 days but is still stuck in the dtdc office of shillong. When calling the service they don't response. We recommend you to take necessary action. Thank you
                            +1 photos
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                              Lavepreet singh
                              Oct 21, 2021
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                              Address: #1902/47/19 stno.35 preet nagar , shimlapuri ludhiana

                              Courier delay and making excuses
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                                Vikanc
                                from Kaithal, Haryana
                                Oct 21, 2021
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                                Address: Kaithal

                                I send parcel from india to Australia. Inside my parcel some clothes and artificial jewellery. In Australia they get the parcel but only clothes no artificial jewellery that is not gold or silver only artificial jewellery. Who is responsible for loss of my artificial jewellery from parcel.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Navya11
                                  from Patna, Bihar
                                  Oct 20, 2021
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                                  I haven't received my order yet. I placed my order on 7th but I haven't still received it yet. I was supposed to receive it on 11th but it been 10 days. On the tracking link it is showing Not
                                  Delivered - LAST MILE MISROUTE-(OTR). Please help I want my order Asap. It was a online paid purchase

                                  Id:- D82149277
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  So poor service shameful

                                  Order not received - Comment #3910723 - Image #0
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                                    Navya11
                                    from Patna, Bihar
                                    Oct 20, 2021
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                                    I haven't received my order yet. I placed my order on 7th but I haven't still received it yet. I was supposed to receive it on 11th but it been 10 days. On the tracking link it is showing Not
                                    Delivered - LAST MILE MISROUTE-(OTR). Please help I want my order Asap. It was a online paid purchase
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      A
                                      Anupaprudhivi
                                      Oct 20, 2021
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                                      Hi,

                                      I sent my package from palaghat, Kerala to Andhra Pradesh. The initial TO address was given wrong, it reached at Nellore facility and redirected to Vijayawada. When I saw this, I called Palaghat facility to change my address. But the new destination was never changed and also the tracking history shows that delivery was attempted but we never received any call. When we talked to GuDUr facility, they have no idea about it. Currently, the status shows consignment redirected. I am not sure what this exactly means. Is it redirected now? And how can I be sure that destination is changed.

                                      Please help me out in figuring this, it's been over a month and not sure whom to talk to.

                                      Thanks
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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