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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 79

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S
shatangshu
Nov 2, 2021
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Address: DTDC Agarpara Super Franchisee
Website: www.dtdc.in/tracking/tracking_results.asp

My DTDC tracking id is u60376179

Sunya ias company sent the courier on 27/10/2021 from Agra. But now the tracking datails showed that dtdc Agarpara super franchisee did not send me the courier. They wrote in tracking details that my parcel is out for delivery on 30/10/2021 and 1/11/2021 but the address is incomplete or wrong cir. But Sunya ias assured me that address is right. so DTDC wrote completely lie. They did not provide any phone no of that office. I called their customer care. They did not receive that call also.
So please solve the issue as soon as possible.
My details is - Namae - Shatangshu Nath Chakraborty
Address- 105 Prafulla nagar Belgharia, Kolkata - 700056
Mobile no - [protected]
Email id - [protected]@gmail.com
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    P K Pan
    from MUZAFFARPUR, Bihar
    Nov 2, 2021
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    Address: Muzaffarpur

    Regarding the above Issue, please find attached the latest status. Tracking is saying that it was incomplete address. The address is a very well known landmark and many of the ecommerce and couriers are delivering hundreds of consignment everyday. It was clear on 31st October itself that they will not deliver and asked me to pick this up from their office. Therefore. "Out for Delivery" status in the tracking details is very wrong and they never went for delivery of this item. DTDC Muzaffarpur does this every time. This has happened in earlier consignment also in D63398701 where they charged additional 150 rupees. It is requested to look into the matter.

    P K Pan
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Tejpurna Shinde
      Oct 30, 2021
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      I have not received any parcel, tracking no.T09066725. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My no.[protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Naseeb Jaleel
        Oct 30, 2021
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        Address: Calicut,. Kunnamangalam 673571

        A consignment B96091794 sent from Bangalore Jayanagar to my address at Kunnamangalam Calicut reached the local DTDC office on[protected]. On[protected].12 hrs one person from the office called me from the mobile number[protected] and informed me that they will not deliver the item at the consignee address as they dont have delivery service.
        I am a government employee and cannot take leave from office to go and collect the consignment. We are relying on parcel/ courier service and paying for you for the service but not to be in such a difficult situation..
        Today i called the above number and he talked rudely and told that he will deliver the item whenever he get some other thing to deliver in that area.
        DTDC is claiming that " speed and convenience like never before. If it's true you have to negotiate for the speed delivery of my item.Hope you will contact the agent at Kunnamangalam and will make the item delivered today itself.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          abhayjaywa
          Oct 30, 2021
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          Docket No.D68632663, Dt.19.10.21 is still not delivered. Parcel showing in transit & lying at Kona branch since 26.10.21.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Tarun kumar reddy Dodda
            Oct 29, 2021
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            Payment status has not been updated for my order. I have made the payment and delivery person is asking for money. Please find the attached screen shot and resolve the issue.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Vipin Bhayana
              Oct 29, 2021
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              Address: Gajipur in East Delhi-110092

              On 27th Oct 2021, gajipur in East Delhi they received in branch on that day but not delivered yet to me.

              I am also from east Delhi and only 15 mins distance from my home.

              And today I called they said that will deliver tomorrow till evening
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Arun46915136
                Oct 29, 2021
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                No any agent came and contacted with me, And on portal it showing receiver refuse to accept against this shipment no I50315108 .

                I will definitely make you understand against this type of fraud response .
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Brahmjeet Kush Gujjar
                  Oct 29, 2021
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                  Address: Adampur mouchni, post Khatauli, Muzaffarnagar

                  मेरा shipment 2 दिन से Moradabad branch में रखा हुआ है जिसका नंबर U13165791 है ये पहली बार नही हो रहा इससे पहले भी ऐसे ही 2 दिन तक वही रखा रहा कृपा कर के अपनी सर्विस सुधारे मैं तो आज के बाद आपकी सेवा लूंगा नही उम्मीद करूंगा किसी अन्य व्यक्ति को ऐसी परिस्थिति का सामना ना करना पड़े 🙏🙏🙏
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Sravan Mandoori
                    from Hyderabad, Telangana
                    Oct 28, 2021
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                    Instead of 502331...I wrote 502321..but address is correct . DTDC customer support please change and help me through out this .

                    Registered mobile number :[protected]

                    Your DTDC CN F30715527 has been booked. You can track your shipment at http://i9f.in/J1y0fAF44l For tracking query, visit tinyurl.com/tovg8bv
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Rajranmis
                      from Patna, Bihar
                      Oct 28, 2021
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                      My parcel has been reached Patna from Delhi on 21.10.2021, but till today (28.10.2021) I have not received. This parcel is very important for me. I am extremly sorry to such a poor service of DTDC. I advice to others person please don't take service such a poor courier.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        shweta mukti
                        from Patna, Bihar
                        Oct 28, 2021
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                        Website: customer care service

                        Hi,

                        I booked my parcel on 19 october 2021, but on the date of delivery didn't get my parcel . when i am asking for my parcel they said it was deliver . My parcel costing is above 50, 000 n they didn't taking any responsibility and three day before, i'll complaining on customer care service of "DTDC" but they can not taking any series responsibility at all. I suffering losts of problem please help me out .

                        tracking no V92007042
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          trainer123
                          Oct 27, 2021
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                          I booked my shipment on 18/10 in Hyderabad which was delivered to the location on 27/10, this was a horrible service, i was assured to be delivered in 2 days
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            unicornis
                            Oct 27, 2021
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                            Address: Bangalore

                            B95900742 was marked as delivered. However, the recipient did not get any calls and neither was the parcel delivered. The online status showed it was delivered to somebody called "Singg" whereas the recipient's name is completely different.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            I've the some issue, my parcel has been delivered to someone named "ssss6" and it's been like that for 2 days now.
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                              A
                              ajayaish2
                              from Tellicherry, Kerala
                              Oct 27, 2021
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                              Pls deliver live products without delay...pls deliver this shipment asap...R43347127
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Oct 27, 2021
                              Updated by ajayaish2
                              Pls deliver R43347127 asap

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                                R
                                Rao Dadi
                                Oct 27, 2021
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                                Address: DTDC, KOndapur, Hyderabad

                                I used DTDC to courier a package to Oakridge School, Visakhapatnam. The DTDC tracker ID is "D68365384". It was done on Oct 22nd at Kondapur Branch, Hyderabad. I am tracking the same online since then and it was struck at Vizag and not delivered to Destination Address. when I am trying to reach the local courier office, they are saying 'they are helpless and nobody from destination courier in Vizag is lifting the phone'. It is simply careless and irresponsibility in performing the duty/service expected by customer like me.

                                it is unpardonable act by these courier folks and cheating the people in the form o[censored]sing this kind of Brand.
                                It is a serious inconvenience and impact to our plans.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Oct 27, 2021
                                Updated by Rao Dadi
                                I used DTDC to courier a package to Oakridge School, Visakhapatnam. The DTDC tracker ID is "D68365384". It was done on Oct 22nd at Kondapur Branch, Hyderabad. I am tracking the same online since then and it was struck at Vizag and not delivered to Destination Address. when I am trying to reach the local courier office, they are saying 'they are helpless and nobody from destination courier in Vizag is lifting the phone'. It is simply careless and irresponsibility in performing the duty/service expected by customer like me.

                                it is unpardonable act by these courier folks and cheating the people in the form o[censored]sing this kind of Brand.
                                It is a serious inconvenience and impact to our plans.

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                                  Sachin Hubli
                                  Oct 27, 2021
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                                  My package from India shows delivered but I did not receive any package. #N21929557.
                                  Signed by: shows Delivered. Did not receive any package.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    S
                                    Sushantwadhonkar
                                    Oct 26, 2021
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                                    I have sent a courier from delhi to nagpur (Zip-440009) with the consignment number X70813349. This has very important courier and the online tracking now says not delivered (Office closed or door lock - (Cir). I have given my contact number in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. Please deliver that contact as soon as possible. If there is any issue in delivery address please contact me from my contact number.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Oct 27, 2021
                                    Updated by Sushantwadhonkar
                                    How its possible? How can the courier boy can reach 17km in just 2 minutes. What the hell is this? They didn't tried to call me on my provided number. Also they tried 2 delivery attempts in just 5 minutes?

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                                      Hemant0808
                                      from Ghaziabad, Uttar Pradesh
                                      Oct 25, 2021
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                                      I booked a urgent courier from Vaishali to Khurja UP on 21 oct 2021 they said it will delivered on next day as it was booked under urgent parcel service

                                      Consignment number - V91979721

                                      It has my documents they have lost it there manager and shop from i booked are saying we are trying to find will update you shortly no one is taking responsibility for it .
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        E
                                        Er Tanweer Alam
                                        Oct 24, 2021
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                                        Address: .

                                        Hi, I am Md Tanweer Alam . I have not received any parcel on Tracking No. U10364555 and Reference No.[protected]. But in DTDC tracking site there mention "DELIVERED " Please tell me where is my parcel . I have not received any call from DTDC also . This is serious thing .I called DTDC costomer care number to many times but not received . please reply me asap. Mobile No. [protected]
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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