DTDC Courier & Cargo Complaints & Reviews

I have ordered a book with tracking id u12325718 and reference no[protected] . The tracking status shows it delivered but i have not received it. Please resolve the issue

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I've booked at parcel less than a kg with some dry fruits to Vizag on 29th Sept 2021. It's going to be a week now it has not been delivered. On 4th Oct it showed out for delivery on 5th October it is showing reciever request delivery on another date which is not true. Receiver has not requested any such thing. The contact number is written on the parcel. Please contact them deliver at the earliest. So much of money is being charged for the courier but the service is very much poor. I need the correct status of my courier.

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I ordered my package on 1 st October 2021 my AWB no is H45940113 since it has been 5 days and today is 5 th October 2021 still it showing in soft copy no data is available I need you take action regarding this immediately

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Oct 05, 2021

Updated by 9191 My AWB no is H25940113

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Address: Wakad, Pune

I was in office during office hours and not received any call against my tracking no D67183623. Finally got the status in the night at 22:00 RECEIVER NOT AVAILABLE-(CIR))

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Hi,

I bought eye glasses from lenskart on 27th September and the last update by dtdc courier is ‘Consignment Redirected’. They had redirected the consignment without re-attempting the delivery. It has been 4 days since the courier redirected the consignment and there are no further updates from them. Kindly look into this ASAP. Thank you.

Tracking no: V72786143

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I ordered my product on 29 september 2021 at panoor (kannur)dtdc .my awb number is R43228952.still date october 3rd 2021 tracking shows no.data available and prdct is not delivered yet .its an urgnt order to paravoor(ernamkulam) .plz resolve the issue soon.

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Address: DTDC Una, Himachal

The agent from DTDC Una, told me that I have to collect my courier AWB V70831154 from their office which is 7km from my address mentioned on my courier. They returned my courier. It's not good, if the company can't deliver to exact address, they should not take the courier.

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Address: wyra,khammam,Telangana

In DTDC, my courier was not delivered to me but in tracking it was delivered on 25 september, 2021.May be courier received nearby our town but I didnot get any call or message from them.By checking online phone numbers I tried to call them but no response from them.so I need to know about my courier and please give me reply as soon as possible.

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Someone booked a courier for me from bangalore to jammu with tracking id - V62892304, 450 rupees has been charged for document delivery, can i please be explained how 450 rupees has been charged as the app of dtdc shows very minimal rate for document delivery, and also no weight is mentioned on the invoice, is this the fair pricing being offered ? i think it is way more than the price quotations .

please help me with this explanation
shashank kaul
[protected]

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Address: India

Dtdc, Horrible courier service. Booked a courier for Mumbai from VIJAYAPURA on 24th Sep. Not yet reached as I make this complaint. They said it would take 2-3 days. On tracking it is found that the parcel moves around in same place for 5 days. It comes close to destination and moves away again. Some days the tracking information is not updated. Disgusting.

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Address: DTDC, shillong office (police bazar)

The website was not updating the tracking details. And suddenly now it says 'shipment lost' ( consignment awb : D[protected]
In their website it states that 'lost' complaints will be entertained only within 3 days. How are we supposed to lodge a complaint if the tracking details gets updated 10 days after the date on which the consignment 'got lost'.

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Hello i have send my sister's good through dtdc and i have been told that it would be 75 per kg for weight under 100 kg but now i am being charged double for the same please help me through it is very stressful .

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Description:
I have been sent Parcel from Hubli location on 25/Sep/2021 and it has reached Raibag(Destination office address location) on 27/Sep/2021 and on the same Day the Delivery person asks me to come and collect the Parcel (Reason Given by Delivery person: DTDC doesn't delivery the Parcel to Home address and even competitors like Professional courier doesn't do home delivery ). Delivery person has kept the Parcel with him and not willing to deliver the Parcel from last 4 days even after paying complete Delivery amount.
Have already raised complaint on 29/Sep/2021 and te resolution was 24 hours but still I do not see the parcel being delivered. So have raised one more complaint today with reference no 9566041.
Desirable Complaint: Need to delivery the Parcel with a day of complaint.

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P

pramodbell

Oct 6, 2021

I do not see any outcome from the DTDC. If I call the support they say parcel will be delivered on the day I call and they do not turn up to deliver the parcel. Same thing is happening for last 4 days. I[censored] receive the money to delivery the parcel to home address then Why does your representative ask to come and pick up the parcel and being adamant and is not delivering the parcel and the status on tracking number shows 'Out for delivery' and I do not receive any call.

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Address: 64/54 charminar street, Pernambut vellore dt, TN 635810

I had sent a courier C20326153 from
@DTDCIndia
on[protected] from Pernambut 635810 to gobichettipalayam but he returned the parcel on sat[protected] to the same sending address. I haven't received the parcel yet(01-oct-2021). they lost it & they aren't giving proper solution. please return my parcel it has so important files.
[protected]
[protected]
[protected]@gmail.com

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I am kishore, i booked dtdc parcel service 28th September 2021, tracking number H25458450 with in city only from nizampet to dilsukhnagar hyderabad, received on 30 th September 2021, when that parcel received that one different and re packaged, and in side gift pack is missed worth 3000 rs, and they eaten or thefted my foreign chocolates how DTDC people behavior like stupid people, please take necessary action thank you

Oct 29, 2021

Complaint marked as Resolved

Not resolved my issue I didn't get any information from DTDC, didn't get my losed item also

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Address: borewell road, whitefiled

Hi Sir/Madam.

Consignment No: M05849327

Monday I courier a laptop from Bhilai to Banglore. Now after delivery I found the laptop was broken, Packing is done by your representative they took extra charge for that. Before packing everything is ok but now after delivery, some parts are broken.

It seems damage happens during the movement of the product. So someone from your side should take responsibility for this. Its my office laptop so it impacts my job. So, please check this.

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Oct 04, 2021

Updated by Srinivaslu K I saw this complaint is resolved. But what resolved I don't know any outcome of the complaint. Can u please update me why complained marked as resolved.

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Address: 3/173,RAJNIKHAND SHARDA NAGAR LUCKNOW

I have bookede a docket no. U11921391 DATED 26TH AUGUST FROM LUCKNOW TO KANPUR, but even after one month it is niether delivered to destination nor returned to us, tracking record shows that ""not delivered returned to sender "" but even aster several calls to booking agent i have not recived it back, niether delivered to destination .
this is very bad on part of reputation of DTDC COURIER AND CARGO
PLEASE TAKE IMMEDIATE ACTION AND ARRANGE TO EITHER DELIVERY TO DESTINATION OR RETURNED TO US WITH REFUND OF BOOKING CHARGES.
THANKING YOU
UMESH KUMAR TIWARI CONVENER DISTT UNIT BJP LUCKNOW, MOBILE NO. [protected]

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I ordered from DTDC few days ago i was also tracking it but no information was visible then suddenly i check again to track and it says "Receiver refused delivery" I did not get a single call / message or notification about delivery. Order id - I50080226. please look in to the matter.

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Hi, I had sent a courier from Hyderabad to Visakhapatnam on 25.09.2021. Consignment number is H25573503. I am unable to tract through online. It’s showing courier not yet booked. I contacted Dtdc customer care & Hyderabad office but no use. Not received proper response. They simply neglecting my concern. I had to raise this issue to higher authorities or if required I will raise complaint in consumer court.

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Address: 1102, Green Square, Baner

I had a shipment to be delivered to my address and DTDC has lost it. Now they are saying that it was delivered. I reviewed my CCTV and security cameras along with the Security handbook but the parcel with tracking ID: K51546799 was not delivered to my address. Please take serious action against DTDC. I can see that the parcel has been wantonly misplaced by the delivery persons irresponsible behaviour. Please contact Pritam Prakash (Ph: [protected]) for more details if you want. I need consumer board help in getting the parcel.

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 83

Regarding a parcel

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Parcel not delivered and wrong updates on tracking portal

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My AWB no is H25940113 and showing no data is availableailabl

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Receiver not available-(cir))

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Consignment Redirected

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Non receival of product

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Non Delivering of Courier AWB v70831154

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Iam complaining about my courier

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Price for courier delivery

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Courier service and tracking updation

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Tracking details not updated and consignment lost.

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Double charged

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Delivery person is not will to deliver parcel to home address

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Product not received from 2 weeks

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Items missing in parcel

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Laptop broken

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Courier neithr delivered not returned

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False claims

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My courier misplaced

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Parcel that was not delivered but says delivered

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