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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 83

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D
Dhanushya P
from Vijayawada, Andhra Pradesh
Oct 3, 2021
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Hi,

I bought eye glasses from lenskart on 27th September and the last update by dtdc courier is ‘Consignment Redirected’. They had redirected the consignment without re-attempting the delivery. It has been 4 days since the courier redirected the consignment and there are no further updates from them. Kindly look into this ASAP. Thank you.

Tracking no: V72786143
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    D
    Dazzling girl
    Oct 3, 2021
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    I ordered my product on 29 september 2021 at panoor (kannur)dtdc .my awb number is R43228952.still date october 3rd 2021 tracking shows no.data available and prdct is not delivered yet .its an urgnt order to paravoor(ernamkulam) .plz resolve the issue soon.
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      L
      Lokeshkapoor
      from Una, Gujarat
      Oct 2, 2021
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      Address: DTDC Una, Himachal

      The agent from DTDC Una, told me that I have to collect my courier AWB V70831154 from their office which is 7km from my address mentioned on my courier. They returned my courier. It's not good, if the company can't deliver to exact address, they should not take the courier.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        suneetha8224
        Oct 2, 2021
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        Address: wyra,khammam,Telangana

        In DTDC, my courier was not delivered to me but in tracking it was delivered on 25 september, 2021.May be courier received nearby our town but I didnot get any call or message from them.By checking online phone numbers I tried to call them but no response from them.so I need to know about my courier and please give me reply as soon as possible.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          shashank4686
          Oct 2, 2021
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          Someone booked a courier for me from bangalore to jammu with tracking id - V62892304, 450 rupees has been charged for document delivery, can i please be explained how 450 rupees has been charged as the app of dtdc shows very minimal rate for document delivery, and also no weight is mentioned on the invoice, is this the fair pricing being offered ? i think it is way more than the price quotations .

          please help me with this explanation
          shashank kaul
          [protected]
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            P
            pvdiaf
            Oct 2, 2021
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            Address: India

            Dtdc, Horrible courier service. Booked a courier for Mumbai from VIJAYAPURA on 24th Sep. Not yet reached as I make this complaint. They said it would take 2-3 days. On tracking it is found that the parcel moves around in same place for 5 days. It comes close to destination and moves away again. Some days the tracking information is not updated. Disgusting.
            +1 photos
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              N
              Naina Thakuri
              from Port Blair, Andaman and Nicobar Islands
              Oct 1, 2021
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              Address: DTDC, shillong office (police bazar)

              The website was not updating the tracking details. And suddenly now it says 'shipment lost' ( consignment awb : D[protected]
              In their website it states that 'lost' complaints will be entertained only within 3 days. How are we supposed to lodge a complaint if the tracking details gets updated 10 days after the date on which the consignment 'got lost'.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                F
                Faizankhan12
                Oct 1, 2021
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                Hello i have send my sister's good through dtdc and i have been told that it would be 75 per kg for weight under 100 kg but now i am being charged double for the same please help me through it is very stressful .
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  P
                  pramodbell
                  Oct 1, 2021
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                  Description:
                  I have been sent Parcel from Hubli location on 25/Sep/2021 and it has reached Raibag(Destination office address location) on 27/Sep/2021 and on the same Day the Delivery person asks me to come and collect the Parcel (Reason Given by Delivery person: DTDC doesn't delivery the Parcel to Home address and even competitors like Professional courier doesn't do home delivery ). Delivery person has kept the Parcel with him and not willing to deliver the Parcel from last 4 days even after paying complete Delivery amount.
                  Have already raised complaint on 29/Sep/2021 and te resolution was 24 hours but still I do not see the parcel being delivered. So have raised one more complaint today with reference no 9566041.
                  Desirable Complaint: Need to delivery the Parcel with a day of complaint.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  I do not see any outcome from the DTDC. If I call the support they say parcel will be delivered on the day I call and they do not turn up to deliver the parcel. Same thing is happening for last 4 days. I[censored] receive the money to delivery the parcel to home address then Why does your representative ask to come and pick up the parcel and being adamant and is not delivering the parcel and the status on tracking number shows 'Out for delivery' and I do not receive any call.
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                    A
                    ar mummu
                    from Vellore, Tamil Nadu
                    Oct 1, 2021
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                    Address: 64/54 charminar street, Pernambut vellore dt, TN 635810

                    I had sent a courier C20326153 from
                    @DTDCIndia
                    on[protected] from Pernambut 635810 to gobichettipalayam but he returned the parcel on sat[protected] to the same sending address. I haven't received the parcel yet(01-oct-2021). they lost it & they aren't giving proper solution. please return my parcel it has so important files.
                    [protected]
                    [protected]
                    [protected]@gmail.com
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                      K
                      kishore moganti
                      from Hyderabad, Telangana
                      Sep 30, 2021
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                      Resolved

                      I am kishore, i booked dtdc parcel service 28th September 2021, tracking number H25458450 with in city only from nizampet to dilsukhnagar hyderabad, received on 30 th September 2021, when that parcel received that one different and re packaged, and in side gift pack is missed worth 3000 rs, and they eaten or thefted my foreign chocolates how DTDC people behavior like stupid people, please take necessary action thank you
                      Oct 29, 2021
                      Complaint marked as Resolved 
                      Not resolved my issue I didn't get any information from DTDC, didn't get my losed item also
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        Srinivaslu K
                        Sep 30, 2021
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                        Address: borewell road, whitefiled

                        Hi Sir/Madam.

                        Consignment No: M05849327

                        Monday I courier a laptop from Bhilai to Banglore. Now after delivery I found the laptop was broken, Packing is done by your representative they took extra charge for that. Before packing everything is ok but now after delivery, some parts are broken.

                        It seems damage happens during the movement of the product. So someone from your side should take responsibility for this. Its my office laptop so it impacts my job. So, please check this.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Oct 04, 2021
                        Updated by Srinivaslu K
                        I saw this complaint is resolved. But what resolved I don't know any outcome of the complaint. Can u please update me why complained marked as resolved.
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                          C
                          Sep 30, 2021
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                          Address: 3/173,RAJNIKHAND SHARDA NAGAR LUCKNOW

                          I have bookede a docket no. U11921391 DATED 26TH AUGUST FROM LUCKNOW TO KANPUR, but even after one month it is niether delivered to destination nor returned to us, tracking record shows that ""not delivered returned to sender "" but even aster several calls to booking agent i have not recived it back, niether delivered to destination .
                          this is very bad on part of reputation of DTDC COURIER AND CARGO
                          PLEASE TAKE IMMEDIATE ACTION AND ARRANGE TO EITHER DELIVERY TO DESTINATION OR RETURNED TO US WITH REFUND OF BOOKING CHARGES.
                          THANKING YOU
                          UMESH KUMAR TIWARI CONVENER DISTT UNIT BJP LUCKNOW, MOBILE NO. [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            B
                            Bhuvan Yadav
                            Sep 30, 2021
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                            I ordered from DTDC few days ago i was also tracking it but no information was visible then suddenly i check again to track and it says "Receiver refused delivery" I did not get a single call / message or notification about delivery. Order id - I50080226. please look in to the matter.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              C
                              Chandu245006
                              from Hyderabad, Telangana
                              Sep 30, 2021
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                              Hi, I had sent a courier from Hyderabad to Visakhapatnam on 25.09.2021. Consignment number is H25573503. I am unable to tract through online. It’s showing courier not yet booked. I contacted Dtdc customer care & Hyderabad office but no use. Not received proper response. They simply neglecting my concern. I had to raise this issue to higher authorities or if required I will raise complaint in consumer court.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                P
                                pritam prakash
                                from Chennai, Tamil Nadu
                                Sep 29, 2021
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                                Address: 1102, Green Square, Baner

                                I had a shipment to be delivered to my address and DTDC has lost it. Now they are saying that it was delivered. I reviewed my CCTV and security cameras along with the Security handbook but the parcel with tracking ID: K51546799 was not delivered to my address. Please take serious action against DTDC. I can see that the parcel has been wantonly misplaced by the delivery persons irresponsible behaviour. Please contact Pritam Prakash (Ph: [protected]) for more details if you want. I need consumer board help in getting the parcel.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  M
                                  Miss M
                                  from Margao, Goa
                                  Sep 29, 2021
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                                  Without informing my parcel put on RTO

                                  Tracking no. A92138343
                                  The sender send the parcel in DTDC courier on 09/09/21. The parcel reached to the destination office on 14/09/21. But they not make any call or massage and the parcel put RTO. When they dint deliver to my address, i seach for tracking, the status was showing RTO process is initaited. Then i went to the respective area DTDC office to get the information of parcel they told the parcel was RTO on 16/09/21 to sender.br...
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                                  C
                                  chandrikacompely
                                  from hyderabad, Andhra Pradesh
                                  Sep 29, 2021
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                                  Address: begumpet branch, hyderabad

                                  Shipment no. D88386368, addressed to chandrika compely ([protected]) shows delivered in shipment tracking on 11th september but did not recieve the parcel even though we were available at the said address to collect it.

                                  raised several complaints, raised tickets, but tickets get closed without even checking and verification, no body has any answer, no response, no calls, really ridiculous,

                                  This is really dangerous and misusing public trust.

                                  request you to take strict action and ensure the product is delivered back in the right condition.

                                  regards
                                  chandrika
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    D
                                    Deepika Priyadarshini1
                                    from Lucknow, Uttar Pradesh
                                    Sep 29, 2021
                                    Resolved
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                                    Resolved

                                    D89045668
                                    Shipment tracking status is incomplete address or wrong cir
                                    Multiple complaint has been raised but no response yet
                                    It's an office asset .
                                    Sep 30, 2021
                                    Complaint marked as Resolved 
                                    Wrong CIR was corrected and delivery agent called the receiver for the location
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    By when I can expect the order
                                    Deepika Priyadarshini1's [Complaint's author] reply, Sep 30, 2021
                                    There is no response from the DTDC yet
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                                      D
                                      Deepika Priyadarshini1
                                      from Lucknow, Uttar Pradesh
                                      Sep 29, 2021
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                                      Hi
                                      I have booked for the office assest from Lucknow to pune via DTDC courier service
                                      Complete address were given alongwith mobile number of the receiver as well as the sender
                                      Now the status it is reflecting as incomplete address or wrong cir
                                      What I am supposed to do now. It's an office asset
                                      D89045668

                                      I have raised the complaint but there is no response
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