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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 83

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A
ar mummu
from Vellore, Tamil Nadu
Oct 1, 2021
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Address: 64/54 charminar street, Pernambut vellore dt, TN 635810

I had sent a courier C20326153 from
@DTDCIndia
on[protected] from Pernambut 635810 to gobichettipalayam but he returned the parcel on sat[protected] to the same sending address. I haven't received the parcel yet(01-oct-2021). they lost it & they aren't giving proper solution. please return my parcel it has so important files.
[protected]
[protected]
[protected]@gmail.com
+1 photos
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    K
    kishore moganti
    from Hyderabad, Telangana
    Sep 30, 2021
    Resolved
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    I am kishore, i booked dtdc parcel service 28th September 2021, tracking number H25458450 with in city only from nizampet to dilsukhnagar hyderabad, received on 30 th September 2021, when that parcel received that one different and re packaged, and in side gift pack is missed worth 3000 rs, and they eaten or thefted my foreign chocolates how DTDC people behavior like stupid people, please take necessary action thank you
    Oct 29, 2021
    Complaint marked as Resolved 
    Not resolved my issue I didn't get any information from DTDC, didn't get my losed item also
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Srinivaslu K
      Sep 30, 2021
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      Address: borewell road, whitefiled

      Hi Sir/Madam.

      Consignment No: M05849327

      Monday I courier a laptop from Bhilai to Banglore. Now after delivery I found the laptop was broken, Packing is done by your representative they took extra charge for that. Before packing everything is ok but now after delivery, some parts are broken.

      It seems damage happens during the movement of the product. So someone from your side should take responsibility for this. Its my office laptop so it impacts my job. So, please check this.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Oct 04, 2021
      Updated by Srinivaslu K
      I saw this complaint is resolved. But what resolved I don't know any outcome of the complaint. Can u please update me why complained marked as resolved.
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        C
        Sep 30, 2021
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        Address: 3/173,RAJNIKHAND SHARDA NAGAR LUCKNOW

        I have bookede a docket no. U11921391 DATED 26TH AUGUST FROM LUCKNOW TO KANPUR, but even after one month it is niether delivered to destination nor returned to us, tracking record shows that ""not delivered returned to sender "" but even aster several calls to booking agent i have not recived it back, niether delivered to destination .
        this is very bad on part of reputation of DTDC COURIER AND CARGO
        PLEASE TAKE IMMEDIATE ACTION AND ARRANGE TO EITHER DELIVERY TO DESTINATION OR RETURNED TO US WITH REFUND OF BOOKING CHARGES.
        THANKING YOU
        UMESH KUMAR TIWARI CONVENER DISTT UNIT BJP LUCKNOW, MOBILE NO. [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          B
          Bhuvan Yadav
          Sep 30, 2021
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          I ordered from DTDC few days ago i was also tracking it but no information was visible then suddenly i check again to track and it says "Receiver refused delivery" I did not get a single call / message or notification about delivery. Order id - I50080226. please look in to the matter.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            C
            Chandu245006
            from Hyderabad, Telangana
            Sep 30, 2021
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            Hi, I had sent a courier from Hyderabad to Visakhapatnam on 25.09.2021. Consignment number is H25573503. I am unable to tract through online. It’s showing courier not yet booked. I contacted Dtdc customer care & Hyderabad office but no use. Not received proper response. They simply neglecting my concern. I had to raise this issue to higher authorities or if required I will raise complaint in consumer court.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              P
              pritam prakash
              from Chennai, Tamil Nadu
              Sep 29, 2021
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              Address: 1102, Green Square, Baner

              I had a shipment to be delivered to my address and DTDC has lost it. Now they are saying that it was delivered. I reviewed my CCTV and security cameras along with the Security handbook but the parcel with tracking ID: K51546799 was not delivered to my address. Please take serious action against DTDC. I can see that the parcel has been wantonly misplaced by the delivery persons irresponsible behaviour. Please contact Pritam Prakash (Ph: [protected]) for more details if you want. I need consumer board help in getting the parcel.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Miss M
                from Margao, Goa
                Sep 29, 2021
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                Without informing my parcel put on RTO

                Tracking no. A92138343
                The sender send the parcel in DTDC courier on 09/09/21. The parcel reached to the destination office on 14/09/21. But they not make any call or massage and the parcel put RTO. When they dint deliver to my address, i seach for tracking, the status was showing RTO process is initaited. Then i went to the respective area DTDC office to get the information of parcel they told the parcel was RTO on 16/09/21 to sender.br...
                +1 photos
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                C
                chandrikacompely
                from hyderabad, Andhra Pradesh
                Sep 29, 2021
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                Address: begumpet branch, hyderabad

                Shipment no. D88386368, addressed to chandrika compely ([protected]) shows delivered in shipment tracking on 11th september but did not recieve the parcel even though we were available at the said address to collect it.

                raised several complaints, raised tickets, but tickets get closed without even checking and verification, no body has any answer, no response, no calls, really ridiculous,

                This is really dangerous and misusing public trust.

                request you to take strict action and ensure the product is delivered back in the right condition.

                regards
                chandrika
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  D
                  Deepika Priyadarshini1
                  from Lucknow, Uttar Pradesh
                  Sep 29, 2021
                  Resolved
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                  Resolved

                  D89045668
                  Shipment tracking status is incomplete address or wrong cir
                  Multiple complaint has been raised but no response yet
                  It's an office asset .
                  Sep 30, 2021
                  Complaint marked as Resolved 
                  Wrong CIR was corrected and delivery agent called the receiver for the location
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  By when I can expect the order
                  Deepika Priyadarshini1's [Complaint's author] reply, Sep 30, 2021
                  There is no response from the DTDC yet
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                    D
                    Deepika Priyadarshini1
                    from Lucknow, Uttar Pradesh
                    Sep 29, 2021
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                    Hi
                    I have booked for the office assest from Lucknow to pune via DTDC courier service
                    Complete address were given alongwith mobile number of the receiver as well as the sender
                    Now the status it is reflecting as incomplete address or wrong cir
                    What I am supposed to do now. It's an office asset
                    D89045668

                    I have raised the complaint but there is no response
                    +1 photos
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                      M
                      m ran
                      Sep 28, 2021
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                      Since 2 days I'm waiting for my Parcel. I hv tracked it's in the Lower parel branch and courier destination point is Matunga central which is max 20 mins by bike. Try to contact person but not receiving call. Pathetic service. D82113728 is courier no
                      +1 photos
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                        M
                        Mayank lokhande
                        Sep 28, 2021
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                        Pls delivered my order My order got stuck somewhere else and I see consignment redirect my tracking code
                        Id K51656785
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                          Mayank lokhande
                          Sep 28, 2021
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                          Pls delivered my order My order got stuck somewhere else and I see consignment redirect
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            V
                            Vaishali07
                            from Rajsamand, Rajasthan
                            Sep 28, 2021
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                            I ordered something online. The website delivering the product via DTDC courier service. I just received my order but the problem was with the delivery agent. First of all he was unable to find my house so i told him that i will come by scooter to the specific place near my house and when i was driving for that place and meanwhile he called me so i didn't receive the one call from him and after reaching within 2 minutes i called him back and he started shouting on me and was talking to me so rudely and after giving me the parcel he said, " chal sign krke nikal". And plus he was not wearing any mask.
                            I don't know the name of the person but i am having his number [protected].
                            Please do consider this complaint against that delivery boy.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              M
                              Monalisa chatterjee
                              Sep 28, 2021
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                              Address: Flat 106 om mangal murti apt plot 16 sec 6

                              I had send courier thru dtdc from mumbai to bangalore for Rs 3800 which includes luggage 2 big, 2 pillows, wooden tray big nd small nd dinning plates.All products recd well but my wooden plate handle broken, its costly i wanted to gift someone but still they hadnt take care of it.
                              I m sad disappointed .its costly too
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                K
                                kediabinita23
                                Sep 28, 2021
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                                Address: brajrajnagar, odisha

                                Parcel Bearing AWB M12056750 showing out for delivery since yesterday but it is not delivered yet. pls do the needful
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                सर मेरा कोरियर आया था डेलिवेरी बॉय बोल रहा है की मेरी सर्विस नही लड़का देखा होगा एड्रेस तभी ना लिया होगा A48448749
                                सर मेरा कोरियर आया था डेलिवेरी बॉय बोल रहा है की मेरी सर्विस नही लड़का देखा होगा एड्रेस तभी ना लिया होगा A48448749 मेरी मर्कसीत थी उसमे लड़के पर आप करवाई कीजिये
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                                  K
                                  Khushi Jindal123
                                  Sep 28, 2021
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                                  It got delivered to a different address
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                                    S
                                    Sumant Patil
                                    Sep 28, 2021
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                                    Article booked at DTDC Bailhongal Dt. Belgaum, Karnataka on: 23/09/2021.
                                    Still not delivered to the addresse.

                                    Booking no: D67429895
                                    +1 photos
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                                      arungk7
                                      Sep 28, 2021
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                                      Consignment no: C[protected] Chennai to Bangalore, supposed to be delivered on Saturday as promised by DTDC officials. It wasn't delivered, I tried to contact their Madiwala hub to collect it directly, no one took up the call. Also, the shipment is marked delivered at the end of the day.

                                      I had ordered a book for my interview preparations urgently as I was leaving out of town. I have registered the complaint, no proper response.

                                      I am currently out of town and still need the book. I informed DTDC support team to send it here, now they want me to pay extra charges and on top of it, followup the same with the booking CP.

                                      I had got that book directly from publishers on urgent note. DTDC is making me go through a traumatic experience.
                                      +3 photos
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