DTDC Courier & Cargo Complaints & Reviews

I sent two couriers on 18th aug 2021 to rewa(m.p) & to prayagraj(u.p).
even though courier reached both the places on 20th aug 2021 not one of the courier was delivered.
when i called to confirm the the dtdc office from prayagraj said straight forward that they wont deliver the courier as deliVERY PLACE is little far from their office. THIS IS THE WORST KIND OF SERVICE EVER & CUSTOMER HELP IS ###!!!
I cant control my fury because its been 2 months & the parcel havent been delivered either to the reciever or back to me.

The other courier that was sent to rewa(m.p) wasnt delivered to the given address either even though it was within 2km radius from dtdc office.
Now after two months niether the recievers have the parcel nor do i
i dont understand what work dtdc actually do?
have they become expert on misplacing the CUSTOMERs parcels ??
or dtdc is filled with lazy employees who are not willing to do their duty & EARN by sitting all day?

even though i ask where my parcel is there is no answer apart from that it will be given back to you tomorrow & since 20th aug 2021 their tomorrow hasnt come yet.

i am just fed up with their service this company does not know how to treat their CUSTOMER nor do they put their CUSTOMER on priority list.

If this issue is not solved this time properly theirs going to be serious action against DTDC.

details of the courier-

consignment number(as given to me[protected]courier for rewa)
consignment number(as given to me[protected]courier for prayagraj)

Consignment No. D68164442
Provided the correct address: Admin Office, Symbiosis Institute of Business Management, SIBM,
Symbiosis Knowledge Village, Gram Lavale, Tal Mulshi
Maharashtra 412115

In tracking it shows: Not delivered (Address incomplete or wrong-(cir))

I was not even contacted by the delivery agent.

Kolkata to Asansol courier not received 7days

Dear Team,

when i ordered a product, the DTDC courier center told me that they cant delivery the product because of there is no service in my area. my house is within 5 km from the DTDC courier center. but they didn't deliver the product
1/10/2021 the DTDC service center called but i cannot took call because i am in office. When i call them evening they told me the will deliver the product on Monday 04/10/2021.
i called service center on Monday, they told me that they cant deliver the product, i should collect from office.
so i am went to collect the product. as per discussion with DTDC service center they said we can complaint wherever you want.
please take necessary action

DTDC INVOICE NUMBER IS D79248910

Hi

My company send a courier to my he address from banglore to Kottayam (Kerala-686573) .
Today I sa it out for delivery. But after evening I can see status as adress incomplete or wrong cir . I didn't get any contact from dtdc . Don't know why, even I have given my correct home address.
Please find below details.

Reference number: RITM1466588
Tracking ID: V72243733

Mob: [protected], [protected]

Kindly please resolve this issue ASAP as its very urgent courior.

Regards
Joshy

I have not received any parcel on Tracking number is D88665200 . also No calls received from dtdc courier service
But in DTDC Tracking sites there is mentioned "DELIVERED".

I have given my office laptop to deliver it to office but they got broken screen of laptop.consignment no.-D89369040

Original weight was 71 kgs, they shared the bill for 128 kgs

Delivery booking has been initiated on 30th sep 2021but till the time product not delivered consignment number H63815564

Shipment n.-D[protected]
Booking date - 29 Sep 2021

I had to receive parcel which was coming from Delhi.
On 2nd Oct., I received a phone call from Delivery Person, he said that
" I do not deliever in that area,
maybe the parcel sent to the wrong office." After, tracking status had showed "Redirected."
On 3rd Oct. I wrote email to customer support and got no reply.
On 4th Oct. Tracking status had showed "incomplete or wrong address."
On 5th Oct. Again, tracking status showed "delivered successfully"
But in actual parcel had not delievered and I didn't get any kind of call from delivery person.

My address is absolutely correct.
Parcel delivery has been done by many companies in the past as well,
Even by DTDc also.

I registered complain on online customer complaints, but after the tracking status showed 'delieverd', it went close. I tried to register again but system showed unable to saved.

They have inactive customer support ( no phone number related with customer care). A customer doesn't know what to do and where to go (even they already paid charges). This is serious problem, customers lost their valuable documents, things etc. Along with their time.
Kindly solve the problem.
Thankyou.

I have booked the parcel on28 september 2021 from goa to kolkata my consignment no is D68284217 & i have also given them my contact number, but when i have track my parcel it is showing office closed or door locked (CIR) from 2days, but the delivery agent has not contact me and given the remarks that office closed or door locked(CIR), it was so irresponsible service, when will i get my parcel, plz resolve this problem as soon as possible.

I have ordered a book with tracking id u12325718 and reference no[protected] . The tracking status shows it delivered but i have not received it. Please resolve the issue

I've booked at parcel less than a kg with some dry fruits to Vizag on 29th Sept 2021. It's going to be a week now it has not been delivered. On 4th Oct it showed out for delivery on 5th October it is showing reciever request delivery on another date which is not true. Receiver has not requested any such thing. The contact number is written on the parcel. Please contact them deliver at the earliest. So much of money is being charged for the courier but the service is very much poor. I need the correct status of my courier.

I ordered my package on 1 st October 2021 my AWB no is H45940113 since it has been 5 days and today is 5 th October 2021 still it showing in soft copy no data is available I need you take action regarding this immediately

I was in office during office hours and not received any call against my tracking no D67183623. Finally got the status in the night at 22:00 RECEIVER NOT AVAILABLE-(CIR))

Hi,

I bought eye glasses from lenskart on 27th September and the last update by dtdc courier is ‘Consignment Redirected’. They had redirected the consignment without re-attempting the delivery. It has been 4 days since the courier redirected the consignment and there are no further updates from them. Kindly look into this ASAP. Thank you.

Tracking no: V72786143

I ordered my product on 29 september 2021 at panoor (kannur)dtdc .my awb number is R43228952.still date october 3rd 2021 tracking shows no.data available and prdct is not delivered yet .its an urgnt order to paravoor(ernamkulam) .plz resolve the issue soon.

The agent from DTDC Una, told me that I have to collect my courier AWB V70831154 from their office which is 7km from my address mentioned on my courier. They returned my courier. It's not good, if the company can't deliver to exact address, they should not take the courier.

In DTDC, my courier was not delivered to me but in tracking it was delivered on 25 september, 2021.May be courier received nearby our town but I didnot get any call or message from them.By checking online phone numbers I tried to call them but no response from them.so I need to know about my courier and please give me reply as soon as possible.

Someone booked a courier for me from bangalore to jammu with tracking id - V62892304, 450 rupees has been charged for document delivery, can i please be explained how 450 rupees has been charged as the app of dtdc shows very minimal rate for document delivery, and also no weight is mentioned on the invoice, is this the fair pricing being offered ? i think it is way more than the price quotations .

please help me with this explanation
shashank kaul
[protected]