Consignment no: C[protected] Chennai to Bangalore, supposed to be delivered on Saturday as promised by DTDC officials. It wasn't delivered, I tried to contact their Madiwala hub to collect it directly, no one took up the call. Also, the shipment is marked delivered at the end of the day.
I had ordered a book for my interview preparations urgently as I was leaving out of town. I have registered the complaint, no proper response.
I am currently out of town and still need the book. I informed DTDC support team to send it here, now they want me to pay extra charges and on top of it, followup the same with the booking CP.
I had got that book directly from publishers on urgent note. DTDC is making me go through a traumatic experience.
DTDC Courier & Cargo customer support has been notified about the posted complaint.