DTDC Courier & Cargo Complaints & Reviews

I couriered for Rs 3800 big suitcase, big bag 2 pillow, wooden tray which is costly, the product delivered was broken as i told to take care they assured too but after reaching it show tray broken handle, i wanted to gift it but i m sad, disappointed. Not expect from such professional company

I have not received any parcel on tracking ID-V63054535.
But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.

My father sent me the package with bluetooth speaker and other things via dtdc courier and they said they will pack after some time .The management authority of suryapet has robbed my bluetooth speaker which costs arround 4k.I had the proofs. And they are blaming us.This is so terrible.

HI, I have not received any parcel in Tracking Id/ AWB number - B79205180 But in DTDC Tracking sites there is mentioned: "DELIVERED". Please tell me where is my parcel.

Highly disappointed by your service as i am trying to contact your customer support but no one responded. I sent courier with the consignment number C09440432 on 16th but still now the product has not delivered to customer but it is showing delivered in tracking link. Highly frustrated as i lost confidence from my valued customer. :(

During tracking of my courier having Consignment no-K37487533 Showing no data available. I have attached the screenshot of the same . Kindly assist.

Regards,
Mukesh khan

I have placed and ordered and I got the consistent no as H25771560 in tracking its showing as successful delivered but I have not recieved yet

I have order a parcel with consignment no H25771560 in the tracking its showing me as delivered successfully but I have not recieved any parcel yet

I had sent out a box for delivery to NDA, Pune but it was undelivered and there was no phone call regarding it. It's been 5 days.
The last update about my box was on 21st September. I provided a phone number as well but there was absolutely no phone call regarding it.

I have not recieved my parcel AwB no U12567755. and on dtdc site its showing DELIVERED. please its very important papers. deliver it asap. and let me know.
thanks
Ayushi

I did a new booking on 24 September(laptop) at MANCHESWAR BRANCH KEONJHAR -MADHAPUR i choose air cargo service mod for that they changed me 2200 but i got mail that my total cost is 733 when i checked today my service mod got changed from air cargo to lite with my concern even they changed me 2200 .
I want the my extra money what i paid back after deducting from lite service mod
I paid through upi at the dtdc courier office

I haven't received any parcel on tracking num Z67615833 but in DTDC tracking site mentioned item was delivered and i haven't received any call from DTDC
no one has received it from my side can you please verify where the problem has occurred
Please tell me where is my parcel.

The status of my order is displayed to be 'non delivered' stating the reason that my address is non serviceable. Now I must go to their office at Alwaye which is literally 30km from my stay. I'm so disappointed with their services. They haven't contacted me on this regard as well. Once I had to collect one of my package from their branch near my place but this time it's too far away. I need to know why it's not serviceable here even though...

Employes of A branch in cumbum are not responding to the customers properly. They are not giving the information when we call them n disconnecting the call while speaking. Please take action against them and help the customers to make sure they get the information what they need

Dear Team,
Hope this email finds you well.
I'm Yaseen Shareef Shaik & my dad has booked a shipment from Kadapa in Andhra Pradesh with reference number H63633017, which was supposed to reach its destination i.e Mumbai.
I'm trying to track it through your portal and found that there is no details about the shipment. Had called up the customer service team on the issue they mentioned that they are also unable to track it and asked me to speak with the booking office and shared the number [protected].
The number shared by the customer service team is of Guntakal DTDC service provider he says that he has not booked this shipment and he is correct on his part as the shipment has been booked from Kadapa (DTDC courier office, Grkr Hospital Campus, Sankarapuram, Kadapa - 516002, Opposite Blind School).
Can you please help me with the exact update on what's going on exactly? When will I be getting my shipment?
I found that your service has a lot of flaws and it's strange that the DTDC customer service team is unable to update you on the same. I request you to make a serious note of this and develop your system in such a way that there is no hassle to the customer.
Hope to hear from you soon.

I had sent a parcel from Kerala to Karnataka on 18th sept 2021. I asked them to sent it fastest method possible. They charged me extra money for speed delivery. It was supposed to reach on Monday that is 20th sept. Today is 23rd the parcel is still in transit. I tried contacting their customer service multiple times. I’ve created couple of tickets too but didn’t get any reply.The consignment no for the same is V63071580. Please do the needful. It is a very urgent court related matter.

My courier consignment number is H25384208. On tracking this, it is being shown as FDM prepared since September 20th. No update since then. It is at Ranchi apex. Kindly do the needful and deliver my courier immediately. Thank you

I have raise a complaint IssueK5222585 which was closed by an irresponsible service personnel by filling in his own comments. Its a shame. I have been following up since last 45 days still no response. Extremely dissatisfied with the services handling and feedback methods. Pathetic.

I had sent a parcel under consignment no.D87039496 from DTDC, MOHALI, PUNJAB to KOHLAPUR on 10th September and I COURIER 8 BOTTLES OF MEDICINE AND 5 BOTTLE WAS DAMAGED BY YOUR SIDE (ATTACHED THE SCREENSHOT) . kindly refund the value amount of 5 bottle amount is 11875/- (each bottle amount is 2375/-)
waiting for your response.

I had sent a parcel under consignment no.M05763068 from DTDC, Majiwada, Thane to Aurangabad on 7th September and was supposed to reach by 9th as per the promise given by courier person. However, it reached to courier shop on 9th, it was delivered on 11th, by the time receiver had already left. Hence his family did not accept the same. The reason given by courier person "work is going on in office, hence it is delayed". Such an unprofessional service was not expected from DTDC. Hence i would like to get my refund of Rs.300 which was charged to me.

Expecting your looking into the matter and return my money.
Vinayak Kakirde - [protected]