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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 87

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G
Guptabhavya
from Alwar, Rajasthan
Sep 16, 2021
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Am writing this complement for not attending the delivery by the delivery personnel and writing in the status "receiver refused delivery" via e-mail. My shipment awb/ consignment number is V62525933
But receiver has not refused the shipment (I confirmed with them) and now when i m tracking this shipment on dtdc website it is showing not delivered.
I called various dtdc offices in raipur, each of them further gave another number to call and finally the last number[protected] and 62) i got, is always busy.
They should try re-delivery.
I am really hurt with the service of the dtdc. I here request you to do the needful in this matter.
Booked from dtdc alwar
Booking date 15th sep'21
Last status date Thursday, 16th sep'21
Delivery address:
Vijay Kumar Gupta
House no 28
Shakuntala colony
Kacharipara
Baikunthpur
Dist-Koriya
CG -497335
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    H
    Hepzebah Kujur
    from RANCHI, Jharkhand
    Sep 16, 2021
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    My consignment no is k37454240. The consignment has been sent to me on 07th September 2021 and on 08th September 2021 tracking has been updated FDM prepared and since dentist no tracking updates has been made.today is 16th September 2021 and I have not received my consignment yet.Tried contacting all the local branch offices of dtdc but dey are denying saying that dey are not having the consignment with dem.Every branch offices m trying to contact dey are asking me to contact different branch offices.I am fed up contacting dem.I want my consignment asap as dey are very important and urgent.How to get my consignment and when will I get my consignment????Please help
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      abhilashrkrishna
      from Kochi, Kerala
      Sep 16, 2021
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      Courier service not delivering the shipment and updating remarks as 'receiver refused delivery; for two consecutive days without attempting delivery, thereby purposefully delaying the delivery. It is a a package from lenskart for which the delivery fee is already paid.
      Consignment numbers V72694273 and V72694019.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Renu@248
        from Ghaziabad, Uttar Pradesh
        Sep 16, 2021
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        Address: Vaishali sector 4 ghaziabad up

        The packing of the product was entirely torn possibly indicating that the goods inside were affected too.Even though I had made sure that the packing was firm before sending it.
        My consignment number is U12387988
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          W
          wbvs76
          from Kolkata, West Bengal
          Sep 16, 2021
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          Sir/Madam
          Booked a parcel from Rohtak Haryana on 09/09/2021 containing perishable goods for Saltlake city, Kolkata, West Bengal.As on today I have yet not received the package.is this called express service
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            B
            Bhumika Agrawal
            Sep 15, 2021
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            Address: MP nagar, zone -1 Bhopal

            I’ve not received my Parcel from DTDC. It was dispatched on 3/09/21 from Raipur C.G and was supposed to be delivered on 6/09/21 to Bhopal MP. My Consignment no. Is M05041870.
            I’ve contacted the courier service so many times but there has been no proper response yet. It’s been 10 days and I’ve already faced lot of trouble because of the non delivery of my parcel. I’m highly disappointed with the service of DTDC.
            Plz look into this matter and resolve it as soon as possible. I really need my parcel.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              D
              Dhara210
              from Ahmedabad, Gujarat
              Sep 15, 2021
              Resolved
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              Resolved

              Tracking number - D79964579.
              Parcel from Mumbai is sent on 4 Sept, 2021. We have not received the parcel and was continuously in touch with DTDC customer care who was providing us wrong information on daily basis. Today all of a sudden they changed the status to "Successfully Delivered". WE HAVE NOT RECEIVED THE PARCEL.
              When contacted to DTDC courier executive to ask about receiver details they do not have any receiver information at their end.
              What kind of a service is this? HIGHLY UNSATISFIED.
              Please look into this matter asap and solve this issue asap
              Sep 16, 2021
              Complaint marked as Resolved 
              Company has taken no steps and was not answerable at any point of time.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Sep 15, 2021
              Updated by Dhara210               I am added tracking summary image.

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                A
                Atul Lakhotia
                from Gurgaon, Haryana
                Sep 15, 2021
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                We had given a laptop for shipment via air to DTDC on 7th Sept'2021 from Bhubaneshwar to Ahmedabad. There is no update on the shipment even till 15th Sept'2021. The shipment is still not delivered and the portal has stopped updating on 11th Sept morning. The customer support does not revert and disconnects the call.

                We had complained on Twitter to DTDC handle but even they are not responding to the complaint.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  Nilam Dhatrak
                  Sep 15, 2021
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                  I am very frustrated, the parcel was supposed to be delivered on 13th Sept, I opted for DTDC plus for faster delivery, when I checked the status it shows "Successfully delivered" with some random receiver's name "Sh". How pathetic is this?? I had deadline to send the documents. Resolve the issue ASAP.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  My tracking ID is V91747309
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                    N
                    Nita deaai
                    Sep 14, 2021
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                    Address: Bangru

                    Sep 9
                    My Tracking No. is D79773669 My package was out for delivery, I have not received any call from the delivery n online I show some information but not show me my track num online
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Mene track num add kiya to kuch b information nai Bata raha Mera corear kaha pocha me kese janu? Online me kuch show nai kar raha third class service
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                      N
                      Nish Desai
                      Sep 14, 2021
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                      Address: Bangru rajasthan

                      My parcel sambit Saturday but no I formation online dtdc on online Trac num
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        Abraham MA
                        Sep 14, 2021
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                        Address: ABRAHAM M A ph.9539541235

                        A parcel in my name on tracking it was showing as 'out for delivery'. Still your Palachuvadu, Kakkanad branch has not contacted me. Hence I went to that office to collect it. However they told me that the parcel has not been received by them. They primed to deliver it as soon as it is received by them. On my return home they told me to come and collect the parcel. Going again to the office was difficult for me.I told them to deliver to my address without delay as the items are perishable.

                        So far it is nor received.

                        The. Ack no. R 43116531
                        Please look into the matter and take necessary action.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Psylocke23
                          from Deoria, Uttar Pradesh
                          Sep 14, 2021
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                          My package with tracking number D87724763 has been booked on 10september 2021 from deoria, U.P to kanpur, U.P with proper address and phone number. The package has been there in kanpur from 12 September, 2021 . From that day to today (14sept.2021) my shipment status is showing that "out for delivery and restricted entry otr " for 3times . Item delivery is really urgent. Can u tell me what I am supposed to do now??
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            M
                            minal bhatia
                            Sep 14, 2021
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                            Address: Solan, DTDC courier service

                            On this forum I want to complaint about the inappropriate behaviour of DTDC courier delivery person, I have been contacted multiple times for multiple courier deliveries and pick up, the delivery person is very rude and speaks in a very inappropriate offensive tone, he denies to deliver the courier to the delivery address and if anytime I miss his call he calls out rudely and says that I should pick up the courier from office or from a nearby shop, for which I hae denied.

                            I really want to address this concern and want considerate actions against this.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              B
                              Bishojeet Paul
                              from Bengaluru, Karnataka
                              Sep 14, 2021
                              Resolved
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                              Resolved

                              Address: Sikha Enterprises

                              I am having nightmare with DTDC courier, I have sent some important documents to my customer by DTDC courier this my tracking number B79278239. When I track it shows delivered unfortunately my customer had called several time saying that it is not delivered. Please help me. As I have already complained DTDC.
                              Sep 14, 2021
                              Complaint marked as Resolved 
                              After complaing finally delivered today on 14th Sept 2021. As it was showing earlier that delivered on 8th sept 2021.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                N
                                Nandini22
                                Sep 14, 2021
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                                My batchmate has sent me some really important things related to an assignment which is nearby in days to come. The dtdc tracking is showing door closed when the dekivery wasn’t even attempted at all I checked with the security of my building and was home all the time. Kindly look into this issue asap
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  souvikshreya@
                                  from Kolkata, West Bengal
                                  Sep 14, 2021
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                                  My parcel has been stucked at Ludhiana brunch for last 3-4 days and there's no further progress. It's been 6days bt the parcel is not delivered yet. Please resolve the problem as soon as possible.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    A
                                    antarap
                                    from Kolkata, West Bengal
                                    Sep 14, 2021
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                                    Sent a parcel to gujarat as the area was not serviceable was informed the return is already initiated. but its been more than a week i cannot track the package nor getting any further update. please help me get my package back as its urgent
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      S
                                      Shabir Ahmad Shah
                                      Sep 13, 2021
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                                      Address: Lethapora Pampore Pulwama

                                      On 9th of September, I got a SMS that your order was delivered successfully but neither any agent contacted me through phone nor the product was delivered on my address. So it's hereby requested to enquire whereabouts of my order.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        M
                                        Mohana Krishna Reddy Sathi
                                        Sep 13, 2021
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                                        Delivery employee in alamuru, east godavari, andhra pradesh is not delivering goods home instead asking us to collect our goods from the office.this is not the first time we faced this issue everytime we have to have a great discussion so that he brings it atleast to a place near distant from our home.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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