DTDC Courier & Cargo Complaints & Reviews

I booked a parcel at agra on 24 Aug 21 for delivery in delhi. I was charged 90 rupees and was told that the parcel would reach in 2 days. Today it is 7th day and the delivery still remains pending. There is no feedback from dtdc center and only tool I have is the online tracking system. A normal post would've taken lesser time for delivery as the distance is hardly 200km.
I need to know the reason for thesis delay

On 26th July I shipped one docket to the Amhdabad branch office but when I talked in the office he denied that still they did not get and they asked about the POD of my docket. So kindly provide the POD of my docket. For the last 1 month, I am getting suffered from this matter.

Tracker ID: W01457557

Kindly provide the POD of this docket no

I ordered shoes and i tracked my shipment i didn't received my order but when i track it shows delivery successful how is it possible i didn't even received my order neither the delivery boy contacted me please sort out my problem

A parcel was booked from Mumbai to Jalna on express basis on 23 Aug 21. The same is showing the same status of transit for the past 7 days and even after 9 days it has not been delivered. The customer care numbers also state the same thing which is shown in the online tracking site. Despite raising tickets and escalation, the reply is always it is being indicated that the case is being worked up on. The company has no mechanism for escalating the issue nor any number other than the customer care numbers, which is attended by different people always and have the same answers.

I couriered laptop through DTDC and today the laptop got delivered but it was damaged. It's apple macbook and the usb port got damaged. I paid 1600 and asked the dtdc person to be careful as it's office laptop.

D79638067
Respected sir/mam,
I have entered wrong pin code instead of entering 583101 i have entered 582101 so please change it to 583101 sir it's an important box.

OPERATION MANAGER

Sir,
I highly appreciate to get your service to identify enclosed tracking number belongs to you. If it is so, would you please let me know is addressed to me by a supplier. I expected a parver from him and this as an official traking number to chase it. However, it is not delivered to me but shows your system it is delivered. The way your booking Clark furnished your document not readable it it is English.
I appreciated your earliest response in this matter.

Cletus Varkey
Brhmakulath House
P.O. Veliyannoor,
Thrissur 680021
Kerala
INDIA Mobile [protected]

The package which was sent reached after 2 weeks which was supposed to be reach 10 days ago and the package was robbed and exchanged, the original package was never received.

Dear sir/madam
dtdc failed to deliver my parcel on expected time given on booking time. I paid charges of air but they have sent parcel by road. I got loss of 30000 because of not receiving my product yet. Pay my loss amount otherwise i will go to court
tracking no;- d67135186
contact:- [protected]

My shipping id or tracking ID is k37438063 when I am trying to track it is showing no data available. Pls resolve my problem as soon as possible . Where is my product?

My DTDC courier no. U[protected]from Kanpur to Hyderabad )is not delivered.Tracker shows it is delivered.But I haven't received.I haven't got any call from DTDC. Complete Address is mentioned on the parcel.I have enquired my neighbours too about the parcel but nobody received the parcel.

Hello... Sir my parcel no. D87771847 is not receive nd staff behavior not good for delivery nd not attending any calls etc plz find my article nd contact me on [protected]

Hi, I have sent a courier on 27th Aug 21 through DTDC from calicut to kollam.But today i got a call from our local DTDC office (chathannoor) and his name is Mr. Jacob.(ph:[protected])He told me, the courier item is received there and they will not deliver the item at home and ask me to collect from his office.
As per my Knowledge DTDC courier is servicing door delivery .This is not the first time, several time it happened for me.He is very rude.I had so many previous experience with DTDC but only this guy has some problem for delivery.
I need the reason for not deliver the item

I like to receive a degree certificate from a renowned Private University in India. Due to the CoVID situation, it is not possible for me to receive that certificate from the University. So, I just asked them to courier it to my residential address. They said that DTDC showing available in my PIN id i.e., 712123. But today the DTDC guy call me(his number was [protected]) and asked me to collect it from their office which is 6 KM away from my home. As I told him I have situated 200KM away from my home and could not come at this time. He ordered me to send someone with his original ID card and my original ID card and received it from his shop. I requested him it cannot be possible for me or any of my family members (my father is 65yrs old and having high pressure and arthritis and my mother is 62 yrs old having high pressure). Ignoring my request he just continuing ordered me the same word i.e, to send someone with his original ID card and my original ID card and received it from his shop.

I just want to receive the certificate of my residential address without any damage.

HI, I have not received any parcel on Tracking Id/ AWB number - B78370684. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile [protected]. Email: [protected]@gmail.com

The package should be delivered in machilipatnam. I have visited machilipatnam branch even they said they have not received it yet. They will raise a complaint against it. Even Bangalore branch people also e called me.

There is something wrong with vijayawada branch only. Without sending the package to machilipatnam branch they kept it as delivered.

I had a courrier sent from wynad kerala (from aswathi ganga, jayaraj mandir, muttil p.o wayanad)on 25/8/2021 to anooja k suprabhath vadakkayil house thirichilangaadi, Farook college p.o Kozhikode .. when the courrier reached the dtdc courrier facility Ramanattukara, they called me asked me to come and pick it up..they told me that they won’t be doing home delivery..if they are not doing home delivery, they’re not supposed to take the order..the guy who called me kept on insisting me to come and pick up the courrier.

I had couriered the parcel on Aug 18, 2021 (AWB no. D[protected]. It reached Mumbai on Aug 24, 2021. The message under track your shipment reads - the receiver refused to collect the parcel as it was damaged. Without contacting the receiver, how can such message be posted?

I want to know how can the employees of DTDC take decisions when you are not the owner of the parcel. Then again on Aug 26, a message was generated saying the receiver refused to accept the parcel. This time also no attempt was made to contact the receiver.

Absolutely disappointed.

Thank you
Bhavya

I have been trying to track my consignment and no one has got a clue of it. R42598917 is the tracking ID. I need an immediate solution to this. Or are your policies like this? Not ensuring any responsibility for the transhipment done through your company?

Sir,
i do not recevied any pakage but why show delivered succesful ?? my tracking id z81309138 . Please give me information ..Why show delivered succesful . Why cheat me sir .. Your company deliver not and i sufuring problem .
Requesdt to you sir,
please help me and solve my problem ..

My product with tracking H25377105 shows delivered but we didn't receive the product no courier person contacted me or reached my place.

I don't understand whom they delivered. There must be at least a message of courier person and contact number of them.