DTDC Courier & Cargo Complaints & Reviews

OPERATION MANAGER

Sir,
I highly appreciate to get your service to identify enclosed tracking number belongs to you. If it is so, would you please let me know is addressed to me by a supplier. I expected a parver from him and this as an official traking number to chase it. However, it is not delivered to me but shows your system it is delivered. The way your booking Clark furnished your document not readable it it is English.
I appreciated your earliest response in this matter.

Cletus Varkey
Brhmakulath House
P.O. Veliyannoor,
Thrissur 680021
Kerala
INDIA Mobile [protected]

The package which was sent reached after 2 weeks which was supposed to be reach 10 days ago and the package was robbed and exchanged, the original package was never received.

Dear sir/madam
dtdc failed to deliver my parcel on expected time given on booking time. I paid charges of air but they have sent parcel by road. I got loss of 30000 because of not receiving my product yet. Pay my loss amount otherwise i will go to court
tracking no;- d67135186
contact:- [protected]

My shipping id or tracking ID is k37438063 when I am trying to track it is showing no data available. Pls resolve my problem as soon as possible . Where is my product?

My DTDC courier no. U[protected]from Kanpur to Hyderabad )is not delivered.Tracker shows it is delivered.But I haven't received.I haven't got any call from DTDC. Complete Address is mentioned on the parcel.I have enquired my neighbours too about the parcel but nobody received the parcel.

Hello... Sir my parcel no. D87771847 is not receive nd staff behavior not good for delivery nd not attending any calls etc plz find my article nd contact me on [protected]

Hi, I have sent a courier on 27th Aug 21 through DTDC from calicut to kollam.But today i got a call from our local DTDC office (chathannoor) and his name is Mr. Jacob.(ph:[protected])He told me, the courier item is received there and they will not deliver the item at home and ask me to collect from his office.
As per my Knowledge DTDC courier is servicing door delivery .This is not the first time, several time it happened for me.He is very rude.I had so many previous experience with DTDC but only this guy has some problem for delivery.
I need the reason for not deliver the item

I like to receive a degree certificate from a renowned Private University in India. Due to the CoVID situation, it is not possible for me to receive that certificate from the University. So, I just asked them to courier it to my residential address. They said that DTDC showing available in my PIN id i.e., 712123. But today the DTDC guy call me(his number was [protected]) and asked me to collect it from their office which is 6 KM away from my home. As I told him I have situated 200KM away from my home and could not come at this time. He ordered me to send someone with his original ID card and my original ID card and received it from his shop. I requested him it cannot be possible for me or any of my family members (my father is 65yrs old and having high pressure and arthritis and my mother is 62 yrs old having high pressure). Ignoring my request he just continuing ordered me the same word i.e, to send someone with his original ID card and my original ID card and received it from his shop.

I just want to receive the certificate of my residential address without any damage.

HI, I have not received any parcel on Tracking Id/ AWB number - B78370684. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile [protected]. Email: [protected]@gmail.com

The package should be delivered in machilipatnam. I have visited machilipatnam branch even they said they have not received it yet. They will raise a complaint against it. Even Bangalore branch people also e called me.

There is something wrong with vijayawada branch only. Without sending the package to machilipatnam branch they kept it as delivered.

I had a courrier sent from wynad kerala (from aswathi ganga, jayaraj mandir, muttil p.o wayanad)on 25/8/2021 to anooja k suprabhath vadakkayil house thirichilangaadi, Farook college p.o Kozhikode .. when the courrier reached the dtdc courrier facility Ramanattukara, they called me asked me to come and pick it up..they told me that they won’t be doing home delivery..if they are not doing home delivery, they’re not supposed to take the order..the guy who called me kept on insisting me to come and pick up the courrier.

I had couriered the parcel on Aug 18, 2021 (AWB no. D[protected]. It reached Mumbai on Aug 24, 2021. The message under track your shipment reads - the receiver refused to collect the parcel as it was damaged. Without contacting the receiver, how can such message be posted?

I want to know how can the employees of DTDC take decisions when you are not the owner of the parcel. Then again on Aug 26, a message was generated saying the receiver refused to accept the parcel. This time also no attempt was made to contact the receiver.

Absolutely disappointed.

Thank you
Bhavya

I have been trying to track my consignment and no one has got a clue of it. R42598917 is the tracking ID. I need an immediate solution to this. Or are your policies like this? Not ensuring any responsibility for the transhipment done through your company?

Sir,
i do not recevied any pakage but why show delivered succesful ?? my tracking id z81309138 . Please give me information ..Why show delivered succesful . Why cheat me sir .. Your company deliver not and i sufuring problem .
Requesdt to you sir,
please help me and solve my problem ..

My product with tracking H25377105 shows delivered but we didn't receive the product no courier person contacted me or reached my place.

I don't understand whom they delivered. There must be at least a message of courier person and contact number of them.

V61435430 Tracking number doesn't show the update for the last 4-5 days.

It is causing delay. Moreover, the courier charge of The 3270 is much more than the service it is providing.

Please look and provide delivery.

The courier arrives from South India and is usually a live item, be a plant, grown tuber/bulb or fish. It lands at Greater Noida Branch(SEC-78 NOIDA) office and they keep it there for days, rescheduling the delivery. This happened early this month (R[protected] and also with another package around that time.

The items end up dying or decaying due to this delay. The seller clearly labels the package as urgent, delivery to not be delayed and mention the item in the package. Despite that this particular office keeps delaying delivery.

My problem is now the same is being repeated with my current parcel.
I'm currently looking for delivery of C09724343 which was rescheduled today. Please help me receive my package asap. Thanks,

Tracking number:-P58737555. Parcel book 20/8/21 but till date not received so pls refund amount of rupees 90/-
So pls proceed my compliant urgent

Dear Team,

Recently I have couriered few personal household stuffs from asansol West bengal to Netherlands wherein the person has put incomplete information on the invoice due to which i have been charged huge tax by the netherlands customs. the parcel was broken into 3 parts and all the parts i have to pay huge amount which my parents have already paid in India. This is not what should be done. The person needs to check each and every detail. I would like a refund of money which i had to pay again here and was not legit on DTDC part to do so. They have charged me double and cheated.

My item was not delivered. Previously i had send with that address but it was delivered but this times it shown address is incomplete or wrong. ADDRESS INCOMPLETE OR WRONG-(CIR). Requested resolve my issue and delivered my item.

My address was right but courier company reflects it was wrong. ADDRESS INCOMPLETE OR WRONG-(CIR). Not ever tried to contact with that address. Without any attempt just post that address is incomplete. Previously I had send couriers through DTDC to this particular address. Requested resolve my issue.