DTDC Courier & Cargo Complaints & Reviews

V61435430 Tracking number doesn't show the update for the last 4-5 days.

It is causing delay. Moreover, the courier charge of The 3270 is much more than the service it is providing.

Please look and provide delivery.

The courier arrives from South India and is usually a live item, be a plant, grown tuber/bulb or fish. It lands at Greater Noida Branch(SEC-78 NOIDA) office and they keep it there for days, rescheduling the delivery. This happened early this month (R[protected] and also with another package around that time.

The items end up dying or decaying due to this delay. The seller clearly labels the package as urgent, delivery to not be delayed and mention the item in the package. Despite that this particular office keeps delaying delivery.

My problem is now the same is being repeated with my current parcel.
I'm currently looking for delivery of C09724343 which was rescheduled today. Please help me receive my package asap. Thanks,

Tracking number:-P58737555. Parcel book 20/8/21 but till date not received so pls refund amount of rupees 90/-
So pls proceed my compliant urgent

Dear Team,

Recently I have couriered few personal household stuffs from asansol West bengal to Netherlands wherein the person has put incomplete information on the invoice due to which i have been charged huge tax by the netherlands customs. the parcel was broken into 3 parts and all the parts i have to pay huge amount which my parents have already paid in India. This is not what should be done. The person needs to check each and every detail. I would like a refund of money which i had to pay again here and was not legit on DTDC part to do so. They have charged me double and cheated.

My item was not delivered. Previously i had send with that address but it was delivered but this times it shown address is incomplete or wrong. ADDRESS INCOMPLETE OR WRONG-(CIR). Requested resolve my issue and delivered my item.

My address was right but courier company reflects it was wrong. ADDRESS INCOMPLETE OR WRONG-(CIR). Not ever tried to contact with that address. Without any attempt just post that address is incomplete. Previously I had send couriers through DTDC to this particular address. Requested resolve my issue.

I asked Mr Sunil from Bangalore to pick my SON's study kit from school and courier it to my home address PIN 313603 sent one courier person, even though weight was 4.9K DTDC has charged 6.3 KG for my packet, also when it reached to Udaipur (PIN 313001), DTDC person was telling no "service in your area" so it will be returned to Bangalore again.

also till Udaipur charges are 140Rs per KG from banagalore, and I was charged 180Rs per Kg, and total 1100 Rs(180*6=1080) +20 Rs pickup.

Now i requested Suni (Courier guy to return the extra amount which he took fro me, but he is not picking call, his number is [protected].

Due to this i have total loss of 2000 Rs, because i need to hire taxi and had to go Udaipur to pick my delivery,

If he would have told me earlier itself that delevry is not there in my area, i should have tried govt post office.

Docket Number: D67430989
Tota amount to be refunded to me is 1100+1000=2100 Rs

I have sent 2 baby dress in a single parcel from Tribeni DTDC centre which is in West Bengal. The weight of the parcel was around 500 gm. However the receipint have received only 1 dress in the parcel. How is this possible. Is this the way of cheating people for one of the biggest courier company. I am extremely dissatisfied and will take up this to consumer forum. Kindly take required action and let me know as soon as possible. I am not getting any help from Tribeni (West Bengal) DTDC branch.

As discussed over the call with customer care support who named as Mohit earlier have asked for the contact number of the booking point which has already been provided to you. The coordination needs to be done from their end as the booking point is also your associate ( part of DTDC) so its come under your responsibility.

I am extremely disappointed by the above response. Its their responsibility to find the loophole of the process where their staff can easily steal things without damaging the goods. And there is no way I will be making false statement for a dress if it would have delivered correctly.

Kindly escalate this to your senior as I am not at all satisfied with your mail response.

This is very upsetting to hear where I have even provided the invoice of the two goods. I will make sure that none of my family and friends use DTDC service and I will make sure to reveal this in every social media and consumer forum as this is no way a fault of a customer and this get escalated to DTDC MD as he also should know what is going on his back.

I m vijaylaxmi didn't received product but tracking says, product delivered to uma, who is ds uma, how product will give to any one with out confirmation.

I m vijaylaxmi, didn't received my order, but when searched indtdc tracking it is mentioned that our order is received my some one, but I had made payment also, but I didn't received.order tracking no. C15303121 pls enquire on ds .My adress is nekonda road, nekonda warngal, pincode 506122

I have sent the parcel to my customer at barasat on 7th aug 2021. The same is received by Rajarhat Kolkata branch on very next day 8th aug 2021. But still it is not been sent to the customer . I have made complaint several times with dtdc but till not getting any proper reply. Please help.

Tracking id - K37251355

My seller has booked the courier from DTDC. The courier has reached in our city on 20.08.2021 but no courier delivery boy delivered our parcel. When we are trying to connect with DTDC Customer care. They are disconnecting my call. There is no response from Customer care. I am fedup with this type of cheap courier service.
My tracking number is D67292935.

I have sent the parcel to my customer at Barasat on 7 aug 2021. It reached to Rajarhat branch kolkata on 8th aug. But after that there is no update . I have made several complaints but till date no proper reply or resolution. Customer is very annoyed. Please help me to get the parcel asap.
Tracking id K37251355

They said it will be delivered in 2 days still after a week there is not been a delivery

My consisignment number T04158679 which was booked on[protected] from Kurukshetra to Jabalpur(MP). But on tracking I found the consignment back to Ambala hub from Indore. Plz enquire who is responsible for delay.

My courier which i sent on 19/8/21 is not delivered yet and when i tracks it is showed that it is delivered. How this is possible when the receiver didn't receives the parcel n it shows it is received.
Its consignment number is U11192846

I have booked the courier on 19/8/2021 to Raichur and the consignment has reached raichur on 21/8/2021 wide docket no: B78612790, but not delivered to the given address for more than 2 days, today on 24/8/2021, we have received our client to go and collect the consignment from the DTDC office. We don't know what kind of service DTDC is giving to us.
Who is responsible for the delay...DTDC is not taking any responsibilities and asking us to complaint were ever we want

Yet not received,
Challan no:C581M26949
Date:09/08/21
LR NO:D78914253

The parcel which was send from 18th August has not received by the receiver as yet and in the tracking history it is shown as receiver refused delivery..how is that possible when the receiver has not even received the parcel..no calls was made either to the receiver nor sender...and the worst thing is..in the lastest tracking history it is shown that the parcel is being redirected to another address to my surprise..I am in a state of dilemma..wonder why are they doing this... absolutely irresponsible workers..the worst experience ever.

The package was not delivered to the consignee. The package is to be sent from Hyderabad to RTPP Cuddapah. The package was sent from Hyderabad on 21st August 2021.It reached Cuddapah Super Franchise -Proddatur on 22nd August 2021. The consignee did not get any call from any one regarding the delivery of package. The status was showing as Not delivered-CIR-Receiver not available.2 times it was showing CIR-Receiver not available status. On...