Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11678
Resolved
1318
Unresolved
10360
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Princy gogoi
Sep 7, 2021
Report
Copy

I haven't received my package which has been sent from Chennai. It was an medical emergency. I didn't even receive any call from the courier service. Consignment number is C10436178
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    YogsaJangid
    from JODHPUR, Rajasthan
    Sep 7, 2021
    Report
    Copy

    Consignment number: Z67263045
    Hi All,
    courier from Delhi to Jodhpur (raj.) through DTDC courier. And consignment num is Z67263045. I am not able to track above consignment and getting error like "This consignment could not found and please contact customer care" I tried to call customer care many times but nno one picking call. Really very bad service you providing... very disappointed for your service. Kindly do needful ASAP. Else we have to take further action.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Sep 07, 2021
    Updated by YogsaJangid
    Why this showing mark as resolved?

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yatendra Sharma24
      Sep 7, 2021
      Report
      Copy

      Address: Jaipur

      I was about to get a courier from Noida to Jaipur on 6th September with the consignment number D88153723. This has office laptop which is very important for me and the online tracking now says not delivered (Office closed or door lock - (Cir). while DTDC never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. There are very important stuff in that and this kind of irresponsible service is outrageous.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harika Durga
        Sep 7, 2021
        Report
        Copy

        Address: Ambajipeta, East Godavari District, Andhra Pradesh, 533214

        In Ambajipeta every time we have to go to dtdc shop and collect our parcel. These people are not providing door delivery. I already raised the complaint but still same issue.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          ECL Agro
          from Bengaluru, Karnataka
          Sep 6, 2021
          Report
          Copy

          Address: 101, VARSHA APARTMENT, 221/224 SIR C V RAMAN ROAD, RMV EXTENSION, BANGALORE 560080

          We have booked one consignment dated 25.08.2021 doc no.. B78544131 towards Raipyr, C G, but till date the same has not delivered, on 28.08.2021 pour person attempted to deliver the same but28th is Saturday the offivce was closed but thereafter no activity from your end and we were not excepting such service from DTDC..
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            miracle85
            Sep 6, 2021
            Report
            Copy

            Courier was supposed to be delivered on 4th at my home town Daltonganj. Till 4th sept, 2021 it was in Ranchi showing out for delivery. And suddenly when I check the status it is showing as Not delivered and consignment redirected.

            Consignment number: V91652055
            Address to be delivered:
            Controller examination
            Nilamber Pitamber university
            Near Kg school
            Daltonganj, palamu, jharkhand

            This is very important document needs to be delivered urgently. I don’t know why it is showing as redirected.

            Please contact me in any issue: [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shashwat749
              Sep 5, 2021
              Report
              Copy

              My girlfriend sent a package containing Sunglasses and some letters from Ahmedabad to nashik through DTDC on 1st September 2021, DTDC tracking service showed that it will be reached on 4th sept at 7pm then its tracking service showed that ur package has delivered but i didn't received.They are doing scam
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mita Tandon
                Sep 4, 2021
                Report
                Copy

                The courier reached ranchi on 1st sept but not yet delivered in Jamshedpur which is 100 kms from Ranchi
                Courier had live plants and was sent by air.
                Tracking no R42939909
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Sep 04, 2021
                Updated by Mita Tandon
                Rotting of live plants on account of DTDC delay
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Steven1212
                  Sep 4, 2021
                  Report
                  Copy

                  I ordered one product from one company and DTDCwas the courier company first my courier D78635291 was on hold for nearly 10 days on same location that is Kanpur that is close to my home i got no phone regarding courier I continously tried contacting them they even cut my call multiples time after picking finally they picked my call and told me that parcel is not deliverable to my location you have to came to office and collect it luckily my father collected it as he was in kanpur but major courier company like Ekart Delhivery deliver to my home why DTDC did not deliver my courier to my home if they cant how is that home delivery or for what they are charging for one of my parcel is coming this week from delhivery I'm again expecting then to delay that 10 days and don't even inform about that and finally say to come to office
                  +1 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sanjaya gupta
                    Sep 4, 2021
                    Report
                    Copy

                    Already parcel is in pathankot on 31 aug. no one has delivered it. Instead telling that delivery boy is on leave … n u can collect it from office. It is disgusting n worst management
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      anshuman mahapatra
                      Sep 4, 2021
                      Report
                      Copy

                      Address: begaluru -560047
                      Website: www.dtdc.in

                      I had the consignment number D65099328 which is being charged for 5250 which includes risk surcharge to be delivered via flight but was delivered being damaged.I had to bear 13k as the amount to get releivung letter from my company. But this dtdc guys are not responding to my calls for insurance coverage. This is clear act of fraud
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      bad packing resulted this and in the transit via road this would have happened in Chennai

                      Damaged delivery with no refund after having insurance - Comment #3889151 - Image #0
                      Damaged delivery with no refund after having insurance - Comment #3889151 - Image #1
                      Damaged delivery with no refund after having insurance - Comment #3889151 - Image #2
                      Damaged delivery with no refund after having insurance - Comment #3889151 - Image #3
                      this has not been resolved and no one has responded yet.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        Imrankhan8800
                        Sep 4, 2021
                        Report
                        Copy

                        Address: Suncity main road

                        I have book a corier of DTDC on 30th of August 2021 from kerala to Hyderabad consignment no:R42481058 and today is 4th September no response and not delivery till now 100 times I call to customer care have to wait to atleast 1 hour have to wast 1 to 2 hour to connect a call 1 for Tracking and then 1 for south region 2 for west region 3 for east region and then have to wait for 30 minutes to connect a call and after 30 mints it will Discount automatically and near by my residence office I get one number to contact DTDC manager [protected] I call on this number and he is spoken so rudely and using vergal language I'm going to file a police complaint against him and if I didn't get my parcel I'll file a court case by chetting people
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sekar Rajiv
                          Sep 3, 2021
                          Report
                          Copy

                          Address: Rajiv S door no.2, firstfloor,G S T road Near coffeeday, irumbuliyur, tambaram chennai-600045, 9751732731

                          I am Rajiv s,
                          Order booking date22/08/2021, dtdc track this number D88456695 I check dtdc courier websit., , ..., but dtdc register - door closed register this webs, , not received phone calls
                          my office open time 10 to 9.30 o'clock closed..
                          +2 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            O
                            Omsingh76
                            Sep 3, 2021
                            Report
                            Copy

                            Address: Tezpur

                            I was supposed to get delivered with a product but as i tracked its location it was showing that office closed or door closed i got and sms that the order is out for delivery but i didn't got any
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Cs@123
                              Sep 3, 2021
                              Report
                              Copy

                              Address: Bengaluru

                              I had booked parcel through dtdc on 31st July'2021 via docket no. C15200094, till date it has not been delivered.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Syed Younus Ahmed
                                Sep 3, 2021
                                Report
                                Copy

                                Yesterday I got a message that my item out for delivery my tracking is D67263328 and I was waiting for that after late night it was not received so I checked in DTDC website about my item their it has been mentioned as delivered and mentioned the person received is office colleague but actually I gave my home address how false information is given kindly tell me where is my consignment
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  s.prateek21
                                  Sep 2, 2021
                                  Report
                                  Copy

                                  My parcel should be delivered on 1 sept but its getting delayed and no one from DTDC is responding t on the ticket raised.
                                  Dont have any contact number of delivery agent or the office.
                                  My parcel with tracking ID: D79297586.
                                  They havent sent any info to me nor they have called me for the parcel everytime it shows the status as out for delivery and in the evening it says "incomplete address or wrong CIR'.
                                  These are fake status update they are not even attempting the delivery.
                                  called a bhopal branch no available on google he picked up the call and said call tomorrow morning for no reason and shared another number which was the wrong number of some other person.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Sep 02, 2021
                                  Updated by s.prateek21
                                  Here is the tracking details

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    V N Murthy Chaganti
                                    Sep 2, 2021
                                    Report
                                    Copy

                                    I Booked a Phot frame for my friend marriage. they Courier it through DTDC under Consignment no - D77865982 as its showing in Transit raised a with ticket no - 750497 and shared the information and all as per the DTDC Customer service and its been 10 days. Even after updating no one is responding to it are even I haven't received the shipment.
                                    +7 photos
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anusha Kanchan
                                      Sep 2, 2021
                                      Report
                                      Copy

                                      Address: Santhakatte UDUPI
                                      Website: DTDC

                                      HI DTDC,
                                      My tracking id is D78013489. My courier is out for delivery since 4 days till yesterday 1Sep2021 which is serviceable to my place. Today is 2nd September 2021 and showing redirected. The local Agent from Santhakatte UDUPI has not contacted me yet. It contains my Kid's Educational products. Talked to customer care 4-5 times and they said will be delivered but no action was taken or no product has been delivered. Very poor service from DTDC. It has happened a second time with me. Please respond quickly.
                                      or better to go with #BanDTDC .
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rutuja Bandgar
                                        Sep 2, 2021
                                        Report
                                        Copy

                                        I have sent two packages to Pune from Chennai. I had clearly mentioned that those are food items. One of the package was broken and packets inside wore torn. For the other package, one of the packet inside is missing, few of the pieces are in the box though. I chose DTDC assuming that they will take care of the package properly and paid almost 2000 rupees where I could have sent it through other service provider with less charges.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit