DTDC Courier & Cargo — product not delivered

Rpsingh1808

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

My product is not delivered in promised timeline. I was told that my product will be delivered in 3 days and it has been 8 days and still not delivered. They don't even have any update like where is my package and why when it will be delivered.

I have been calling their customer care for 3 days and they are giving me any satisfactory response. They are not even telling me the exact location of my product. Just saying that it is in transit.
Complain no : 16102092

Tracking number : Z29199358
Mobile no :[protected]
Courier booked from Noida to Bharuch (Gujrat)

I have been following with DTDC customer care as well but not getting any satisfied answer.

Thanks
Raj

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Feb 17, 2020

Updated by Rpsingh1808 Have not got any response yet. Still waiting could you plz escalate this

Feb 20, 2020

Updated by Rpsingh1808 Hello, it has been 15 days now and still there is no response.
Could you please look into this and get it resolved.

Thanks
Raj

Feb 23, 2020

Updated by Rpsingh1808 Hi,

I am not getting any response neither from you nor from DTDC on this. Is there any other way I need to escalate it. I have been following up for more than 15 days and there is no response.

It is really sad and disappointing.

Could you please look into this on priority.

Thanks
Raj

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Comments

Moumeeta Saha

My track number-k24087600.. From 9th february till today it is on silliguri.. Ami just several time check d track.. I need d percel as soon as possible...

Sagarghanti

Yesterday your courier person came at malkar industries and pick material but it is not deliver to pune why?

Sagarghanti's reply, Feb 7, 2020

My client name satish shelke(sharada instrument)

Thamanna Mehthab

I have sent the parcel to kasargod 2 weeks back. The parcel neither reach the destination nor returned to the sender. The parcel is missing. The Officer is not responding my calls. I had sent from DTDC Thalassery office. Also the tracking data is not available.

Sadik Ali

from Bengaluru, Karnataka

Dear sir,
i have booked online shirt they had given tracking deatils dtdc corier no.Z08315292 dated 10.01.2020 not yet recived
kindly solve the issue as soon possible