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EarlySalary Complaints & Reviews

1.8
Updated: Nov 27, 2025
Complaints 312
Resolved
105
Unresolved
207
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EarlySalary reviews & complaints page 4

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S
Souptik pal
Aug 18, 2022
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Hi team, I took a loan from early salary.Sorry Team,
Actually you're not a costomer centric company.i agree with you and want to pay not only you charged extra but also your interest rate is very high.my family have been suffering from financial crisis.instead of helping them you guys made pressure. Even you don't care about any one financial problem.but u only guys creating pressure.even you don't recognize the voice of the agent.he even don't want to tell his name.you can take legal procedure because I don't have money now.i try to tell them but they don't understand my pressure only instead of harrasing me.previously I took a loan but I paid it before completing the tenure but now u behave like this.i also have certain problems i[censored] agree with me I want to pay it but in small emi I never said that I don't pay.even u don't agree to received small emi and increase my tenure.but you guys are not corporate with me instead of harrasing me.even you steal my data and called my all relatives. A recovery agent name soma sen alo called me I mention her the situation she told me that she will come to my home whatever happened.even they listen to you
+1 photos
EarlySalary customer support has been notified about the posted complaint.
Aug 18, 2022
Updated by Souptik pal
team, I took a loan from early salary.Sorry Team,
Actually you're not a costomer centric company.i agree with you and want to pay not only you charged extra but also your interest rate is very high.my family have been suffering from financial crisis.instead of helping them you guys made pressure. Even you don't care about any one financial problem.but u only guys creating pressure.even you don't recognize the voice of the agent.he even don't want to tell his name.you can take legal procedure because I don't have money now.i try to tell them but they don't understand my pressure only instead of harrasing me.previously I took a loan but I paid it before completing the tenure but now u behave like this.i also have certain problems i[censored] agree with me I want to pay it but in small emi I never said that I don't pay.even u don't agree to received small emi and increase my tenure.but you guys are not corporate with me instead of harrasing me.even you steal my data and called my all relatives. A recovery agent name soma sen alo called me I mention her the situation she told me that she will come to my home whatever happened.even they listen to you
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    B
    bandlamamba
    Aug 17, 2022
    Resolved
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    Resolved

    Address: nellore andhra pradesh

    I, K.Dayanidhi is herewith submitting that I am working in the police department in civil as Head Constable at Nellore. After explained the personal Accidental Policy by the NIVA Bhupa Authorities of Branch office, Nellore I have joined in Niva Bhupa Personal Accidental Insurance scheme vide policy No. [protected] and customer ID No. [protected] on[protected] for three years i.e up to[protected].

    In this connection, I have paid to them first down payment Rs. 6, 000/- and they issued policy. After that one month Rs. 4, 530/- was paid on[protected] and second month due Rs. 4, 850/- was paid on[protected] at the office of the Niva Bhupa Branch Office, Nellore. Due to busy with my other duties, as I have to think that if any month will be miss, then loosing the benefits of insurance scheme, before taken the policy I have taken promise that the due payments will give to the branch authorities, they will pay the due amounts to concerned. Accordingly since now I am sending dues to them.

    While depositing second month due to you by them, they kept pending for the clarification of the policy issued to police personnel? Or not? So on this subject matter, second month due is not clear to you by them.
    I was receiving the phone calls, SMSs from the Early Salary in my working hours, it is very disturbance to me, even though I have explained the problem to them. Then I met the branch office authorities Sri Prabhakar Reddy, Branch Manager (phone No. [protected]), Sri Durga Prasada Rao, Regional Manager (phone No. [protected]) and agent Phone No. ([protected]) in their office, they were clarified that police personnel are not eligible to join in Personal accidental plan insurance scheme as their higher-ups decided. Hence they did not deposit the second month due to you i.e Early Salary. So, they sent messages to their higher-ups to do what next? And to act accordingly.

    I request you please may address the NIVA Bhupa Health Insurance Branch authorities with the above available phone numbers or their higher authorities through your convenient communication on my customer ID which was created at your service.
    Oct 8, 2022
    Complaint marked as Resolved 
    EarlySalary customer support has been notified about the posted complaint.
    Aug 17, 2022
    Updated by bandlamamba
    I k.dayanidhi is submitting that I am working in the police department in civil as Head Constable at Nellore. After explained the personal Accidental Policy by the NIVA Bhupa Authorities of Branch office, Nellore I have joined in Niva Bhupa Personal Accidental Insurance scheme vide policy No. [protected] and customer ID No. [protected] on[protected] for three years i.e up to[protected].

    In this connection, I have paid to them first down payment Rs. 6, 000/- and they issued policy. After that one month Rs. 4, 530/- was paid on[protected] and second month due Rs. 4, 850/- was paid on[protected] at the office of the Niva Bhupa Branch Office, Nellore. Due to busy with my other duties, as I have to think that if any month will be miss, then loosing the benefits of insurance scheme, before taken the policy I have taken promise that the due payments will give to the branch authorities, they will pay the due amounts to concerned. Accordingly since now I am sending dues to them.

    While depositing second month due to you by them, they kept pending for the clarification of the policy issued to police personnel? Or not? So on this subject matter, second month due is not clear to you by them.
    I was receiving the phone calls, SMSs from the Early Salary in my working hours, it is very disturbance to me, even though I have explained the problem to them. Then I met the branch office authorities Sri Prabhakar Reddy, Branch Manager (phone No. [protected]), Sri Durga Prasada Rao, Regional Manager (phone No. [protected]) and agent Phone No. ([protected]) in their office, they were clarified that police personnel are not eligible to join in Personal accidental plan insurance scheme as their higher-ups decided. Hence they did not deposit the second month due to you i.e Early Salary. So, they sent messages to their higher-ups to do what next? And to act accordingly.

    I request you please may address the NIVA Bhupa Health Insurance Branch authorities with the above available phone numbers or their higher authorities through your convenient communication on my customer ID which was created at your service.
    Verified Support
    Sep 07, 2022
    EarlySalary Customer Care's response
    Hello Customer,

    Sorry for the inconvenience caused. Please drop the email at [protected]@earlysalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

    Best,
    Team EarlySalary.
    Hello Customer,

    Sorry for the inconvenience caused. Please drop the email at [protected]@earlysalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

    Best,
    Team EarlySalary.
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      A
      Aratrika@1
      Aug 6, 2022
      Resolved
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      Resolved

      I have taken SKINNSI laser treatment and the loan amount was approved through early salary. I paid 2 EMIs on time but SKINNSI didn’t start my treatment so I have decided to close the account. Now SKINNSI is not responding to my emails and the Early Salary collection team is blackmailing me. If I didn’t get any service then Why would I pay? Kindly close this ASAP.
      Sep 21, 2022
      Complaint marked as Resolved 
      EarlySalary customer support has been notified about the posted complaint.
      Verified Support
      Aug 20, 2022
      EarlySalary Customer Care's response
      Hello Customer,

      Sorry for the inconvenience caused. Please drop the email at [protected]@earlysalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

      Best,
      Team EarlySalary.
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        P
        Prakash sn
        Aug 2, 2022
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        Address: New Delhi
        Website: I don't know

        They wii cheat me they ask 2500 fees u pay I send salary but they cheat me
        EarlySalary customer support has been notified about the posted complaint.
        Hello Prakash,

        Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

        Best,
        Team EarlySalary.
        Hello Prakash,

        Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

        Best,
        Team EarlySalary.
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          D
          Divi159
          from Coimbatore, Tamil Nadu
          Jul 19, 2022
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          I Have Borrowed The Personal Loan Which Is On 18/03/2020. Due To Corono Issues, I was in moratorium, after 6 months, am keep on asking to to close the loan, Now In Cibil Its Showing 64, 588. Written Off (40, 000). It Is Impacting my Cibil Score. am trying to sort my Issues And refix my Credit History Properly, but there is no proper support to close the loan, Moreover I Checked The Loan Details Recently 2-3 Times More, How it went to this much amount. I would request the Entire Team to Remove the Extra & Unwanted Penalty Charges. I am really ready to close which is Borrowed with that actual Interest What I Got In Schedule With That I Can Pay.
          EarlySalary customer support has been notified about the posted complaint.
          Verified Support
          Jul 21, 2022
          EarlySalary Customer Care's response
          Dear Customer,

          Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

          Best,
          Team EarlySalary.
          Jul 22, 2022
          Updated by Divi159
          I sent many mails to grevience, but didnt get the solution, I want loan closure for the justified amount.
          Aug 02, 2022
          Updated by Divi159
          I Have Borrowed The Personal Loan Which Is On 18/03/2020. Due To Corono Issues, I was in moratorium, after 6 months, am keep on asking to to close the loan, Now In Cibil Its Showing 64, 588. Written Off (40, 000). It Is Impacting my Cibil Score. am trying to sort my Issues And refix my Credit History Properly, but there is no proper support to close the loan, Moreover I Checked The Loan Details Recently 2-3 Times More, How it went to this much amount. I would request the Entire Team to Remove the Extra & Unwanted Penalty Charges. I am really ready to close which is Borrowed with that actual Interest What I Got In Schedule With That I Can Pay.
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            S
            SRIDHAR REDDY AAVULA
            Jul 15, 2022
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            Please stop calling I am receiving n number of calls, please receive my number from your database and delete my account.
            EarlySalary customer support has been notified about the posted complaint.
            Hello Sridhar,

            Sorry for the inconvenience caused. Please drop the email at [protected]@earlysalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

            Best,
            Team EarlySalary.
            Hello Sridhar,

            Please share your contact details at [protected]@earlysalary.com so that we can check the issue and resolve as soon as possible.

            Best,
            Team EarlySalary
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              N
              Nilesh R Shinde
              from PUNE, Maharashtra
              Jul 5, 2022
              Resolved
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              Resolved

              Address: Pune

              I had taken loan of Rs.7000/- from early salary. I paid all amount but penalty charged were pending. Their collection team gave me assurance that they will waived off it and I will get NOC for the same. But they didn't waived off and marked my account as a written off in cibil. It is hampering my cibil score. I need a Loan closure letter and NOC for the same.
              Aug 20, 2022
              Complaint marked as Resolved 
              EarlySalary customer support has been notified about the posted complaint.
              Jul 11, 2022
              Updated by Nilesh R Shinde
              Not yet get any response from early salary. Hope they will revert soon otherwise I have no option but to knock the door of consumer forum
              Verified Support
              Jul 16, 2022
              EarlySalary Customer Care's response
              Hello Nilesh,

              Sorry for the inconvenience caused. Please drop the email at [protected]@earlysalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

              Best,
              Team EarlySalary.
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                A
                Atul Chudashma
                Jul 1, 2022
                Resolved
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                Resolved

                Dear early salary,

                This is regarding your payment collection process. I have been a defaulter. I'm going through a tough time yet trying to arrange the money. However, your collection agents are behaving unruly with my friends. Please understand that such arm-twisting is illegal. I'm willing to talk and come to a settlement. However, if such harassment is done again, i'll take legal actions. If I get to know about any such calls hereafter, I will take legal action for data breaching and defamation
                +2 photos
                Aug 20, 2022
                Complaint marked as Resolved 
                EarlySalary customer support has been notified about the posted complaint.
                Verified Support
                Jul 19, 2022
                EarlySalary Customer Care's response
                Dear Atul,

                Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

                Best,
                Team EarlySalary.
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                  S
                  sanju9885
                  Jun 28, 2022
                  Resolved
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                  Resolved

                  I have been cheated by a friend he took loan with my details unknowingly and now my credit score is completely down, early salary people didnt even ask me for that while giving the loan and now I am in a vey bad situation, this is affecting my career.
                  Aug 19, 2022
                  Complaint marked as Resolved 
                  EarlySalary customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 19, 2022
                  EarlySalary Customer Care's response
                  Dear sanju9885,

                  Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

                  Best,
                  Team EarlySalary.
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                    K
                    kiranshan
                    from Mysore, Karnataka
                    Jun 24, 2022
                    Resolved
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                    Address: MYSORE

                    I took a PERSONAL LOAN
                    I repaid all the amount to the bank but the cibil is showing that I am having all the loans active. In your Babk. I want Cibil to clear my score as I have closed ALL the loans 1-2 years back. I am not getting loans anywhere due to these problems. Why I cleared the loans if it shows active in Cibil after Closing all the loans ? This is very bad and Cibil gives Poor Service to everyone. I heard from some people that they have closed their loans but still Cibil shows they are active what a service, Kindly Solve My problem Cibil.

                    My Loan ID is LAI[protected]

                    Thanks
                    Kiran Kumar S
                    Ph: [protected]
                    Aug 19, 2022
                    Complaint marked as Resolved 
                    EarlySalary customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 19, 2022
                    EarlySalary Customer Care's response
                    Dear Kiranshan,

                    Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

                    Best,
                    Team EarlySalary.
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                      R
                      Ravikumarvc
                      Jun 19, 2022
                      Resolved
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                      Resolved

                      Hello sir.. my self Ravi. I have taken loan from past two year in early salary 9k.. then had finished my loan with 12% interest.. but now the company make cheque bounce for every month.. my cibil score will decrease.. so how i have message for company member but he didn't reply for my message but now he will said to me you should pay the 30% of the interest with 3700 that why i am complainting for consumer complaint..please rescue from this fraud company ( early salary ) i hope you take action from the company of early salary.. thank you very much
                      Jun 19, 2022
                      Complaint marked as Resolved 
                      EarlySalary customer support has been notified about the posted complaint.
                      Jun 19, 2022
                      Updated by Ravikumarvc
                      Please solve the problem

                      Jun 25, 2022
                      Updated by Ravikumarvc
                      Till my complaints is pending.. please solve my problem
                      Jun 25, 2022
                      Updated by Ravikumarvc
                      See again email from early salary... pleade solve my problem sir..

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                        D
                        digambarvs
                        from Mumbai, Maharashtra
                        Jun 18, 2022
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                        Address: Pune

                        As per loan statement, the overdue amount is 3957/-, but early salary asking money of 8453/-, in the loan statement the debit balance as on 26 th sept 2019 is 12957/- then i have paid 9000/- after that the debit balance as on 30th oct 2019 is 3957/- which is actual payable amount, But on 6th Nov 2019 settlement amount of 8453/- credit entry has passed and on the same date 4496/- Debit entry passed showing as miscellaneous debit.
                        +2 photos
                        EarlySalary customer support has been notified about the posted complaint.
                        Awaiting for your reply
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                          B
                          bittu akhilesh
                          Jun 16, 2022
                          Resolved
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                          Resolved

                          I don't require any loan. Please stop calling me. Remove my number from your database. Otherwise I'll go to consumer forum to complain about you. My mobile number is [protected]
                          Aug 19, 2022
                          Complaint marked as Resolved 
                          EarlySalary customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 19, 2022
                          EarlySalary Customer Care's response
                          Dear Akhilesh,

                          As per your request, you will not receive any promotional messages from our end. We have forwarded your request to our concerned department, the same will be updated within 24-48 hours.

                          Best,
                          Team EarlySalary
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                            M
                            Maruthi A J
                            Jun 15, 2022
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                            I have borrowed loan from Early salary and due to some un available circumstances Iam unable to pay regularly. After discussion and agree with early salary total outstanding of rupees 28133/- should be cleared in 4EMI and there after NOC will be issued and remaining amount will be waived off. Accordingly I have paid the said amount in 4EMI and now I’m requesting for the remaining amount (2165) waiver and also NOC. But those people not at all responding. All the mail communications are available and also payment screenshots are available. Really they tortured me like any thing and after payment now they are not responding. Please help me in this matter. They should be finished. Really they tortured me and used abusive words. Please look into this matter
                            +5 photos
                            EarlySalary customer support has been notified about the posted complaint.
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                              K
                              Kesav1994
                              from Chennai, Tamil Nadu
                              Jun 13, 2022
                              Resolved
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                              Resolved

                              Hello In the month of May 2022 I booked a aligner on smile ai platform online. The total cost was 35, 000.Rs. I have paid booking amount of 2000 myself and the remaing 33000 was availed through early salary who is the emi vendor for smile ai.

                              As I did not get any update on my order for more than 1 month from smile ai I asked them to cancel my order and requested them to refund 2000 rs and cancel my early salary loan as well.

                              But they did not do it, when I requested to early salary they said they can't do anything and I need to pay the emi. Hence I paid 1st month emi of rs. 2705 as it will affect my cibil score.

                              After that I daily called smile ai and early salary and they did not responded. When I told them I'm going to complain about them legally.

                              Smile ai customer person called me last week June 10 and told me they have I formed early salary to cancel my loan and also told they will refund my emi amount as well. But they refunded only my booking amount.

                              Then today I reached early salary team regarding this and they told me they have not got any message regarding my loan cancellation from smile ai and they cannot close or refund my loan and money.

                              Hence I decided to complain against them. I need my refund amount.
                              Aug 21, 2022
                              Complaint marked as Resolved 
                              EarlySalary customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 19, 2022
                              EarlySalary Customer Care's response
                              Dear Kesav,

                              Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

                              Best,
                              Team EarlySalary.
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                                M
                                MahiBizz
                                from Shillong, Meghalaya
                                Jun 11, 2022
                                Resolved
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                                Resolved

                                Hello Sir,

                                Greetings of the day!!!

                                My name is Mahesh Biswa and I am a resident of Shillong. I previously had a Loan Account with Early Salary: Customer ID ([protected]) and Loan ID (LAl[protected]).

                                So, to begin with I would want to bring to your notice that my loan was sanctioned for Rs. 20, 471 out of which my first EMI went out for 15000 and after all the late fee and GST on late fee I was to pay 8798.00 and the representative told me to make a payment of 8000 and the remaining would be waived off so I made the payment but on checking my Credit Report I realised they never closed. Therefore, I reached out to them and they were not willing to understand me but I luckily had a proof of the call recording and a copy of the email. After which I had to make multiple follow ups and it was then after the proof they agreed to close my account after I was being harassed.

                                Now, my major concern is the last payment I made for Rs. 8000 was on 24/01/2020 and I never owed them anything for which they kept posting negative payment status on my Credit Report incorrectly for the whole 2020 and for them my loans and credit card application were being declined. I have attached a copy of the waiver email they sent in March 2020 and if you see the Loan statement the only last payment I made was on 24/01/2020 and they issued me a No Due Certificate last month, May 2022 meaning they have agreed to the blunder they made with my account.

                                Apparently, Sir I need your attention here as this is my only door of hope now, I would request you to please take action against them and Early Salary should compensate me for this harassment and inconvenience and correct the incorrect marking on my credit report. They were so rude until I did not provide them with the proof.

                                All the statements made above are true to my knowledge. Any discrepancies found then I take full ownership of it.

                                Your consideration into this matter is the last ray of light I see.

                                Please help me with this. Please!!!

                                Please let me know if anything else is needed. You can reach me @[protected]

                                Regards,
                                Mahesh Biswa
                                Aug 20, 2022
                                Complaint marked as Resolved 
                                EarlySalary customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 19, 2022
                                EarlySalary Customer Care's response
                                Dear Mahesh,

                                Our team has emailed you on the query on 1st July'22 that you have raised. Request you to please refer the same.

                                Best,
                                Team EarlySalary
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                                  S
                                  sbmsumit
                                  from Delhi, Delhi
                                  May 21, 2022
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                                  Address: delhi

                                  Dear Team,

                                  I have Early Salary account showing in my cibil account statement even its fully paid and 0 balance showing. I am sharing you my details to track in your files and report its closure in Cibil.

                                  Name - Sumit Seth
                                  DOB - 11-Feb-1986
                                  Mobile - [protected]
                                  PAN - FRPPS4715F
                                  E-mail - [protected]@gmail.com
                                  Amount reflecting in Cibil - Rs. 0

                                  Please report this to cibil and get this closed.
                                  Waiting for your reply on the same with urgent priority please.

                                  --
                                  Regards,

                                  Sumit Seth
                                  [protected]
                                  EarlySalary customer support has been notified about the posted complaint.
                                  Dear Sumit,

                                  We have shared the NOC for your closed loans on your registered email id on 1st June'22 and have already taken corrective measures to make the necessary changes in CIBIL. We hereby request you to fetch your CIBIL report after 30 days and in case of any further concerns, you may get back to us on the same email along with your latest Credit report on [protected]@earlysalary.com

                                  Best,
                                  Team EarlySalary.
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                                    M
                                    Maaya Kashyap
                                    May 21, 2022
                                    Resolved
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                                    Resolved

                                    I am kaveri.i have taken loan of 21000 from early salary for ufaber coaching.i paid all the dues and received no due certificate from the company before 6 days back.at that time in the app also showing that my loan was closed.but now in early salary app..showing that my loan is still active..i need to pay, 4 dues..what is this..am from below middle class family..how can your company do this with me
                                    Aug 21, 2022
                                    Complaint marked as Resolved 
                                    EarlySalary customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 19, 2022
                                    EarlySalary Customer Care's response
                                    Dear Maaya,

                                    Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest.

                                    Best,
                                    Team EarlySalary.
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                                      Skalzang Dawa
                                      May 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: New delhi

                                      I have mailed several times to Early salary to close my account and delete it but they are not willing to do it.I have paid all my loans. Due to not closing my account my experian report and cbill showing active loan account. Its lowering my score.Kindly allow early salary to close and delete my account as its still showing active in cbill and experian report
                                      +3 photos
                                      Aug 21, 2022
                                      Complaint marked as Resolved 
                                      EarlySalary customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 19, 2022
                                      EarlySalary Customer Care's response
                                      Dear Skalzang,

                                      Our team has emailed you on the query on 31st May'22 that you have raised. Request you to please refer the same.

                                      Best,
                                      Team EarlySalary
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                                        Siddharth Krishnadas
                                        May 2, 2022
                                        Resolved
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                                        Resolved

                                        EMI paid but constant harassment

                                        Hi, I have addressed the grievance email ID and customer care email Id but every time the only response is we will get back to you. There’s constants harrassment on what’s app and calls and I have many times sent mail.

                                        The issue : An EMI was due on April and I wanted to pay early . I was facing an issue in the early salary app and the loan partner of early salary ie. HDB financial had sent a link saying repayment can be...
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