EaseMyTrip.com Complaints & Reviews

I'm jeeva and I bought a ticket through Paytm, on January 23rd at 7:35pm flight in Air India, but I didn't get my visa so, I want cancel my ticket,
I give my details on below

Name - Jeeva parthiban
DOB - 15/03/1996
Company - Air India
Mon, 23 January 2017
Time - 7:35 pm
Flight no - AI - 905
PNR - YTCZZ
TICKET NO[protected]

SIR,
I, Balwant singh rana had cancelled the flight on 2 feb, 2017...my flight details are given below :

Name :Balwant singh rana
PNR:UEW34U
DATE:4 FEB, 2017
flight no:sg455
mobile :[protected]
email id:, [protected]@gmail.com
Please refund the money, as soon as possible

Dear Sir,

I'm Amit Singh, I booked 2 Bus Tickets on last 21st Oct. For Delhi to Rishikesh, but I didn't get any details about the bus from #easemytrip. Finally I decided to call customer care but they gave two contact numbers, who had not any information about the easemytrip.

Now they are not refunding me, because of their bus operator isn't responding them. If he will not respond to them they will not be able to refund me. (As per your Executive)

Booking ID: EMT65061755
Ticket No: ETS4B2PT219454
PNR No:[protected]

@EaseMyTrip please stop fooling peoples.

Please help me...

Hello, I am facing the same problem. On top of that, I did manage to call them up and they have set me on a wild goose chase for more than 17 days. I am planning to move consumer court. The only trouble is that my amount Rs 6242 is too small for them to even flinch. I am trying to liaise with other people who have faced the same difficulty with easemytrip. Please find my email id below and contact me so that we can move the consumer court together.
[protected]@rediffmail.com

Dear Sir/Mam,

Greetings From Ease My Trip !!!

We Regret the in-convenience caused to you.

We would like to inform you that, Your ticket rejected due to non availability of seat in airline on same fare.

Both transaction has been refunded with full amount on 20 & 22 Jul 2016 from our end. Find below both refund details :-


Transaction Detail
.
Original Transaction ID [protected]
Detail
Transaction Date/Time July 20, 2016 5:23:23 PM IST
Transaction ID [protected] IP Address 182.72.54.163
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID VISA
Post Date AVS Response
Transaction Amount 11, 355.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID 2007160BBRVEGZF
Authorization Code 529049 STAN ID 287497
Card Number 421409******1330 Card Expiration May 31, 2019
Cardholder Name srinivasulu mekala Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5


=====================================

Transaction Detail
.
Original Transaction ID [protected]
Detail
Transaction Date/Time July 22, 2016 8:51:12 PM IST
Transaction ID [protected] IP Address 182.72.54.163
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID VISA
Post Date AVS Response
Transaction Amount 11, 355.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID 2007162CHFQQMJT
Authorization Code 576424 STAN ID 662795
Card Number 421409******1330 Card Expiration May 31, 2019
Cardholder Name srinivasulu mekala Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5
UCAF 2

Not even eligible for 1 star with the level of cheating they do.

I am trying to book the tickets, the tickets are not booked and the amounts are being deducted. We need to followup with the company and bank for refund. And if tickets are not booked, no information from the company. I am just losing money for making phone calls and in return wasting my time.

Easemytrip.com — SPELLING MISTAKE IN PRINTING NAME

Dear All, As Ive booked the tickets throu the EASE MY TRIP .COM and are responsible for printing mistake now I've cancelled the tickets and than ask for refund amt which they are refusing Sonal. Thaks & Regards

Dear Sir/Ma'am,

Greetings from Ease My Trip!!!

We Regret the in-convenience caused to you.

This is to inform you that your transaction could not be completed successfully due to some technical failure occurred between Bank Server and Ease My Trip server.

However, We had received and rejected amount of INR 4216/- against Reference ID [protected].

Your booking is not confirm against this transaction and you will get your refund within next 72 working hours in your same account.

Kindly find your auto-reversal transaction details pasted below.


TXN DATE SM TXN ID TPSL TXN ID BANK TXN ID GROSS AMT BANK NAME TRAN STATUS MERCHANT NAME
07 Apr 2016 [protected] [protected] IG0BTVOFL4 4216.0 State Bank of India Success Easy Trip Collection

Easemytrip.com — amount deducted but ticket not confirm..

Sir I m Basant Oraon My booking Id- BET[protected] Mobile no. [protected] E mail- [protected]@gmail.com Sir amount deducted but Tkt not confirm.. Regards