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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 59

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C
chetribhimb
Aug 31, 2018
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cancellation and refund

Address: New Delhi, Delhi, 110092
Website: www.easemytrip.com

I have booked an international flight from NewYORK to Kathmandu. And at the time of booking it clearly mentioned in the ticket that cancellation charges 4 hrs prior departure is 6925/- but when i actually got my ticket cancelled 2 weeks prior to departure I have been charged 28715/- for the same. I tried to contact customer care and for a month still they are going round and round and blaming the airline. I have directly contacted the Emirates...
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jeshjain79
from Porbandar, Gujarat
Aug 22, 2018
Jan 6, 2023
This thread was updated on Jan 6, 2023
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ticket not booked, but money get debited

Address: Ahmedabad, Gujarat, 380054

Hello

I have booked 2 tickets from bangalore to ahmedabad for 20th august 7 pm on 17th august at 11.44pm, my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of rs 13000/- through kotak - bank, i have call about 10 times for refund and sales team promise me to refund within 72 hours but still...
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M
Mydon009
from Surat, Gujarat
Aug 19, 2018
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regarding making a fool to customer

Address: Jamnagar, Gujarat, 361008

I have call customer services regarding a date change one of the member told me to send email. [protected]@easemytrip.com (Ticket no[protected]
& told me when u send email u will get reply 15/20 mint. I haven't got any reply til 3 hours
And also customer services member name is ankur. Very rud to talk with customer

Sericley this is very rubbesh customer services from easemytrip.com again after 3 hours i call & ask...
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K
Kumar Ashok Sharma
from Nagram, Uttar Pradesh
Aug 18, 2018
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flight origin and destination correction

Address: New Delhi, Delhi
Website: Easy my trip.

Booked ticket emt51171414 wrongly
Thru easymytrip, 0n 18/08/2018 thru my debit card flight details wrongly filled
*indore to jaipur instead of *jaipur to indore.
Date 19/08/2018.
Name ashok kumar sharma
M. No.[protected].
Want to change / correct ticket
From * jaipur to indore.
Same date. Same particulars. And ready to pay the difference of fair thru debit card

Please...
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K
Kumar Ashok Sharma
from Nagram, Uttar Pradesh
Aug 18, 2018
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wrong filling of destination correction

Address: Jaipur, Rajasthan, 302020

I intend to book tiket from jaipur to indore
Due to over sight ticket booked from indore to jaipur,
Ticket details - emt51171414 confirmed.
Name - ashok kumar sharma
My mobile no-[protected]
Email - [protected]@yahoo.com
Indore to jaipur
*
I want to correct the mistake and flight
From jaipur to indore on same date
All other things same. I am ready to pay
Difference....
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R
Raghavan M R
from Surat, Gujarat
Aug 6, 2018
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cancellation of ai672 on 4th august

Dear sirs,

Greetings

Re: cancellation of flight ai 672 from madurai to mumbai on 04.08.18

History:
I had booked a flight for ai 672 from madurai to mumbai on 04.08.18. I received an sms informing me that the flight was cancelled.

I called on the 1800…. Number. I was told there is a later flight which would reach mumbai via chennai at 2300. I indicated that i have a flight...
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D
DR. S. Vijaya Kumar
from Delhi, Delhi
Aug 1, 2018
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ticket not given

Address: Hyderabad, Andhra Pradesh, 500081
Website: Ease my trip

Booked ticket 2 times from Tirupati to Vijayawada for my friend M Chandra Shekar on 2nd. First time customer care people told Bank has not given money. 4 PM again I booked. Same time Bank deducted the amount from my card. I have not received ticket. 3 times I spoken Executives with long conversation . Lastly at 8 PM today Mr Ankur Customer Executive told you have to book again. Amount will refund 24 hours. I never expected such a reply. Fault...
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V
Vikash_agarwal
from Kolkata, West Bengal
Jul 25, 2018
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booking id :emt50223550

I have made a request to cancel the above booking on the day of departure of flight i. E. On[protected] but to no avail i was asked to contact airlines instead... Because of serious medical issues with the passenger travelling... On contacting the airline with medical issues prescription and hospital admission records the airline admitted for a full refund of fare with a goodwill gesture mail.. But of no use because i was refunded rs.330...
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P
princep90
from Shahpur, Gujarat
Jul 13, 2018
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fraudulent website

Had one of the worst experience ever with this website EaseMyTrip - Flights, Hotels and Bus

They have a very simple rule of showing the lowest fares on their website. Once you go through the booking process and your money gets deducted from your bank account or any of their payment method the next page shows is - the booking is pending and is in process. You might think this should take a minute and your booking would get confirmed...
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S
sweta.swetaa
from Mumbai, Maharashtra
Jul 12, 2018
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provided wrong information

Address: Mumbai City, Maharashtra
Website: easemytrip.com

I had Go-air flight from Mumbai to Bhubaneshwar and i called up the customer care to confirm whether it will take up from domestic airport or international airport. The information provided to me was "international airport". When i reached international airport i got to know that GO-AIR flight takes off from domestic airport. I rushed to domestic at the peak hours.

I had already lodged a complaint regarding this but nobody...
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sweta.swetaa
from Mumbai, Maharashtra
Jul 2, 2018
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wrong information provided

Address: Mumbai City, Maharashtra, 400086
Website: flight.easemytrip.com

I am a regular traveller who books ticket through easemy trip most of the times.Its one the worst experience I have had from customer care of easemytrip. I called the customer care no: [protected] on 01.07.2018. I got the information that the flight of Go-Air will depart from international airport. But it was actually from domestic airport. How can the executives provide wrong information to customers..Dont you value our time, money, energy??...
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K
K Kap
from Hyderabad, Telangana
Jun 23, 2018
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fraud company : misleading : only hand baggage 7kgs allowed no indication on site

Address: Hyderabad, Andhra Pradesh, 500085
Website: easemytrip.com

I booked a flight sg-122.

Emt did not show anywhere it was hand baggage only fare. I have taken screenshot before booking also and after booking also.

It never showed anything about hand baggage fare. Once i booked the ticket and on confirmation it shows only hand baggage fare. It is same price same day same time same flight.

Don't know whose issue it was but the site does not show anything if...
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S
Sudiptadaslici
from Raiganj, West Bengal
Jun 22, 2018
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refund against cancellation not credited

I booked two tickets of Indigo in Nov 2017 which Icancelled on 8th Jan 2018. As per the answer to my email of enquiry to Indigo, Indigo had refunded the amount to the account of Easy Trip Planners, the travel agency I used to book the ticket. But Easy Trip Planners have not credited the money yet to the credit card I used at the time of booking. So if they will not give me the refund I will be compelled to go to the consumer forum as the...
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Priyo S
from Aizawl, Mizoram
Jun 22, 2018
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reschedule of flight time

Respected sir, i'm trying to book flights tickets from manipur to guwahati this morning 22jun 2018 (07:05am). I'm booking the flight scheduled at 12:10 hrs on 22jul2018but after transaction completed the flight time shows at 1345hrs on 22jul 2018. How does it change schedule time.
Sir, please check my matter, i want to travel at 12:10hrs on 22jul2018....
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V
Virender Kuamr Arora
from Mohali, Punjab
Jun 8, 2018
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payment not received as refund

Address: New Delhi, Delhi, 110009
Website: [email protected]

Refund not made my name is virender kumar arora
I had got booked a ticket against ticking reference no emt44286336 on 24th of april 18 and got cancelled due to acute personnel problem against ticket id no.2331759 on 9th may 18 which was acknowledged by easymy trip. Finally i got the confirmation related to refund of amount on 12th may 18. The ticket was from delhi to manila via bankok for thai airways and paid inr 34095. To my surprise...
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naveen2909
from Mumbai, Maharashtra
Jun 3, 2018
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not received ticket number even after 5 reminder calls to customer care

Address: 122001
Website: EaseMyTrip.com

I booked a ticket from minneapolis to san francisco on 19th may 2018. Traveler name naveen kishan manshani. Date of travel 16 june 2018.

I have called the customer care 5 times. Last time i called the customer care executive was ritika and before that it was hamzaa.

It’s been almost two weeks but i have still not received the ticket number....
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A
ash43056
from Allahabad, Uttar Pradesh
Jun 3, 2018
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refund not credited in customer account

The complainant had booked two air tickets from lucknow to pune. First booking no. Emt45982866, pnr no. Khup2k (Indigo) on 18/05/2018 in the names of madhumita kar & vidushi kar and second booking no. Emt45985002 pnr no. Khfu9n (Indigo) in the name of ashok kumar kar.
The said bookings were cancelled on 19/05/2018 as the travel plan was cancelled.
The refund amounts have not yet been credited to customers bank account.
The...
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باخيتول اسلام
from Ongole, Andhra Pradesh
May 28, 2018
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flight..

Address: Kamrup Metropolitan, Assam, 781009

On 25th of may i was about to make two tickets from hyderabad to chennai on 28th may..
While i was making my ticket after giving card details after proceeding. It was showing that payment method invalid.. Again i tried again after paying it showed the same... I did three times.. Every three times it was showing that payment method invalid... After sometym when i checked my account 15000 rs was deducted for three tickets.. Than i called...
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S
Soundaraeajan
from Coimbatore, Tamil Nadu
May 21, 2018
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flight time change.

Address: Salem, Tamil Nadu, 636010

Hello sir/madam,
I took 10 tickets from goa to bangalore,
In that i need to change the flight time instead of 7.50 to 19.00. Please kindly change the flight time asper my request.
My flight booking date 16/1/19 time 7.50.
But i need flight time after 17.00. This is for my request.
Kindly change the flight ticket as my convenient.
Regards,
Soundararajan....
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Vandan28
May 21, 2018
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money is reduced in account but ticket is not booked

I have booked the ticket on 16th may, 2018. Money has been reduced from my card but the details of my ticket had not been received till yet. It shows transiction is not complete. My transiction id is transaction id: emtint[protected]. Please refund me as soon as possible. My ticket is not booked. I got an mail showing that your transaction is incomplete...
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