| Address: Gautam Buddh Nagar, Uttar Pradesh, 560016 |
| Website: PAYTM |
Air ticket booking with EaseMyTrip.com cancel by them self and kept the money in PAYTM account in stood of refund the amount to my bank account
The customer care number, cant reach any agent.
[protected][protected][protected][protected][protected][protected]
SPPradeep, Mar 12, 08:13:
Hello Fahad,
I understand that your transaction of Ease my Trip did not go through even though the amount was deducted from your account. I feel terrible you had to experience this.
We’ve checked and discovered that the recharge was unsuccessful due to an issue with Ease my Trip.
Your money Rs.8208 has been refunded to your Paytm account for immediate reuse. All you need to do is select “Paytm Cash” as the payment option when you are doing your next recharge/bill payment.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Thanks and regards
Paytm Care
fahad.ck, Mar 5, 19:23:
Name: fahad.ck | Email Id: fahad.[protected]@gmail.com | Order Number: RCtkt - | Message: Hi Team,
I have booked 2 flight ticket through easemytrip and paid the amount of Rs 8, 208/- via Paytm
but i haven't received the flight ticket and when i spoke to the easemytrip support team, they mentioned that they haven't received the payment. But from the paytm wallet i can see the following.
Ease my Trip Order #4192975r
Paytm Cash Txn ID [protected]
[protected]:29:33 PM
please do the needful, transfer the amount back to my account ASAP.
regards,
Fahad | Issue Type: Payment Failed | Time:[protected]:23:46 |
Dec 6, 2018
Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
EaseMyTrip.com Customer Care's response Dear Sir,
Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
Greetings From Ease My Trip !!!
We Regret the in-convenience caused to you.
We would like to inform you that, Your ticket rejected due to non availability of seat in airline on same fare.
Both transaction has been refunded with full amount on 20 & 22 Jul 2016 from our end. Find below both refund details :-
Transaction Detail
.
Original Transaction ID [protected]
Detail
Transaction Date/Time July 20, 2016 5:23:23 PM IST
Transaction ID [protected] IP Address 182.72.54.163
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID VISA
Post Date AVS Response
Transaction Amount 11, 355.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID 2007160BBRVEGZF
Authorization Code 529049 STAN ID 287497
Card Number 421409******1330 Card Expiration May 31, 2019
Cardholder Name srinivasulu mekala Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5
=====================================
Transaction Detail
.
Original Transaction ID [protected]
Detail
Transaction Date/Time July 22, 2016 8:51:12 PM IST
Transaction ID [protected] IP Address 182.72.54.163
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID VISA
Post Date AVS Response
Transaction Amount 11, 355.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID 2007162CHFQQMJT
Authorization Code 576424 STAN ID 662795
Card Number 421409******1330 Card Expiration May 31, 2019
Cardholder Name srinivasulu mekala Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5
UCAF 2