Verified Support
Oct 24, 2016
EaseMyTrip.com Customer Care's response Dear Sir/Ma'am,
Greetings From Ease My Trip!!!
We Regret the in-convenience caused to you.
We had already refunded your amount in your same account against Ref. Id. :- BET[protected]
And this amt should be credited in your a/c within next 72 working hours.
And if it is not than Kindly raise the dispute against this transaction in your card issuing bank.
Please contact with your bank for the same. Kindly find your Refund details pasted below.
Original Transaction ID [protected]
Detail
Transaction Date/Time September 28, 2016 12:07:04 PM IST
Transaction ID [protected] IP Address 103.25.131.215
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID MC
Post Date AVS Response
Transaction Amount 743.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID rikant[protected]
Authorization Code 131797 STAN ID 4577
Card Number 519619******9048 Card Expiration May 31, 2035
Cardholder Name FSS Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5
UCAF 1
Verified Support
Nov 05, 2018
EaseMyTrip.com Customer Care's response Dear Sir,
Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
Greetings From Ease My Trip !!!
We Regret the in-convenience caused to you.
We would like to inform you that, Your ticket rejected due to non availability of seat in airline on same fare.
Both transaction has been refunded with full amount on 20 & 22 Jul 2016 from our end. Find below both refund details :-
Transaction Detail
.
Original Transaction ID [protected]
Detail
Transaction Date/Time July 20, 2016 5:23:23 PM IST
Transaction ID [protected] IP Address 182.72.54.163
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID VISA
Post Date AVS Response
Transaction Amount 11, 355.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID 2007160BBRVEGZF
Authorization Code 529049 STAN ID 287497
Card Number 421409******1330 Card Expiration May 31, 2019
Cardholder Name srinivasulu mekala Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5
=====================================
Transaction Detail
.
Original Transaction ID [protected]
Detail
Transaction Date/Time July 22, 2016 8:51:12 PM IST
Transaction ID [protected] IP Address 182.72.54.163
Merchant ID 5224 Terminal ID 70003312
Payment Instrument Credit Card Brand ID VISA
Post Date AVS Response
Transaction Amount 11, 355.00 Currency Code 356
Action Credit Result Code Captured
Reference ID [protected] Merchant Track ID 2007162CHFQQMJT
Authorization Code 576424 STAN ID 662795
Card Number 421409******1330 Card Expiration May 31, 2019
Cardholder Name srinivasulu mekala Cardholder Address
Cardholder ZIP Code
User Field 1 User Field 2
User Field 3 User Field 4
User Field 5
UCAF 2