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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 64

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A
Anish Goswami
Feb 11, 2016
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Paytm - offers, are very misleading

Address: Bangalore, Karnataka
Website: www.easemytrip.com

Easemytrip is offering cashback of Rs.500 per ticket through PAYTM. I have seen this offer, and made my booking for 2 tickets, but i have not received any cashback in Paytm wallet. Later when I enquired giving them all the details, they had a very absurd reply, that ticket has been booked by easemytrip.com and not with easemytrip.in where they this discount applicable.

So they are running 2 portals with one name but different...
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Tarun Mangalam
from Chennai, Tamil Nadu
Jan 27, 2016
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Did not honor the fare

Address: New Delhi, Delhi, 110059
Website: EaseMyTrip.com

I was trying to make my flight reservation on easemytrip.in from Pat - Del on 30th Jan.
They displayed fare of Rs. 4005 and also confirmed the flights, charged my card and later the website displayed pending status on confirmation page.
I received email after few minutes stating that booking is rejected so I called the helpline number and the lady I spoke to placed me on hold for almost 30 mins and then disconnected the call,...
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priyabratdas
from Ambasa, Tripura
Dec 27, 2015
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Booking rejected and denying refund!

Address: East Delhi, Delhi, 110092
Website: easemytrip.com

1. This is the first time a ticket booking site is charging and debiting customer for unconfirmed tickets. If the berth is not cnfirmed or you are unable to reach the airlines server to book the ticket, that should have been resolved in the steps preceding the payment step. You charged. Why? 2. No convenience fees you claim. Convenience fees is charged. Upon mailing, CC replies that it is because I booked in easemytrip.in and not easemytrip.com....
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akjha95
from New Delhi, Delhi
Dec 16, 2015
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Salary not paid

Address: New Delhi, Delhi, 110092
Website: easemytrip.com

Hello sir, i want to bring this matter to your notice. i have joined your compney on 2nd nov 2015, i work there for 23 days after that due to some circumstances i left my job. for my 23days of work i am requesting my hr(nidhi mam) please, atleast let me know wheather i will get some money or not, but she is not responding my mail/sms/phone. i have done mba in tourism and with lots of aspiration i had joined my first job but i couln`t...
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Priya1753
from Bengaluru, Karnataka
Dec 16, 2015
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Airline tickets

Address: Mumbai City, Maharashtra
Website: www.easemytrip.in

We have booked the ticket in EaseMyTrip.com. During payment, we got the error page but money got deducted from the Credit card. Tickets were not sent in mobile and Email. We checked with Customer Care, but they didn't help us. So we had to mail them about the incident. We waited till evening but didn't get any response. We booked the tickets from other site. Next day afternoon, the guy from Customer Care sent the ticket and asked sorry...
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Taseen
from Nagar, Rajasthan
Oct 15, 2015
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Worse possible Customer Care

Address: New Delhi, Delhi, 110002
Website: www.easemytrip.com

Booked my ticket and paid for the said amount. After that i got an email telling me that it has failed to confirm with the airline and fair enough you will get money back. But authorising refund without asking me and upon telling them that i need to book another ticket and i need the amount paid as i am running low on money in indian bank, i was informed that it will take 3 days for money to come into my account. I am failing to understand...
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sbala89
from Tellicherry, Kerala
Aug 16, 2015
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My Chennai to Pune flight booking rejected

Address: Chennai, Tamil Nadu

I booked two tickets simultaneously one at 10:20 pm with Booking ID - IDBET[protected] and Another ticket with Confirmation no.[protected] at 10:30pm. The later one got processed and tickets shared with me. Whereas for first booking there system showing pending status. Immediately I ranged up to its customer care, they told that the pending status which is reflecting in another 5-10 min I will be getting my tickets. I waited for...
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aslam bhojani
May 5, 2015
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very bad service

Address: New Delhi, Delhi

Easemytrip India, Delhi May 5, 2015 chor company hello, i had book my business trip with ease my trip, they booked my car rental, hotel accommodation. i was fine with the price they gave me and without asking any discount i transfer money their account, from that point onwards i had problem, firstly account team didnt bother to reply me at least once did they receive money or not, i sent more than 3 email, never reply,...
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lovedubey
from Mumbai, Maharashtra
Mar 12, 2015
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Agent blocked refund amount for a long time and not responding back

Address: Gautam Buddh Nagar, Uttar Pradesh

Flight ticket no.[protected] was cancelled with full refund by Jet Airways on their proposition as flight was unduly delayed. Easy trip planners just refunded Rs.7072/- out of Rs.9160/- and when I claimed full refund, Ms.Apurva Goswami (from Easemytrip) asked me to fetch confirmation from Jet airways that I sought from Jet Airways Guest Relations' Head Ms.Deepika Poojary, see attached e-mail, but despite multiple correspondences and reminders...
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Savitha Madhyasth
from Bengaluru, Karnataka
Feb 22, 2015
Apr 11, 2023
This thread was updated on Apr 11, 2023
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FRAUD HARASSMENT CHEAT by EASEMYTRIP

Dear Sir/Maam, With great regret this is to inform you through this mail that due to a shameful and un- expected act caused by your company or any of your agent which resulted in great inconvenience and harassment to me and my family members. After booking tickets from your agency on 25th November, 2014 and upon receipt of the confirmation with Booking Id. BET[protected] provided to me via e-mail in my mail id. My itinerary being...
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prade95
from Mumbai, Maharashtra
Feb 17, 2015
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Rejection of booking after 1 month

Address: Mumbai City, Maharashtra

Booked a return ticket for Nov-2015 for 3 person (Mum-Udaipur-Mumbai) on 13th Jan 2015. On 6th Feb, there was a mail from [protected]@easemytrip.com stating that the ticket booking rejected. On further investigation, they reverted that the ticket rate got changed during booking. Then how they could issue Airline PNR??? I would like to say that, you won't find any service provider like easemytrip.com, in terms of cheap quality....
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Vimal1962
from Mumbai, Maharashtra
Feb 7, 2015
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Non refund of unconfirmed ticket

Address: Mumbai City, Maharashtra

I had booked a round trip ticket for Mumbai Ahmedabad Mumbai on easemytrip.com booking ID : AD[protected] airline PNR G34GFI on 10th Jan 2015 for flight of 12th Jan 2015 and paid an amount of Rs.11, 865/- by Credit Card. After taking the booking and the amount the airline was unable to confirm the seat for the 1st sector and hence confirmed to Refund the full amount paid. They also sent a SMS confirming the refund but till date the amount...
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rrb
from Noida, Uttar Pradesh
Feb 4, 2015
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NOT REFUNDING MONEY FOR TICKET CANCELLED EVEN AFTER 6 DAYS, EVEN CANCELLATION TOOK 2 DAYS

Address: New Delhi, Delhi

Cancelled a ticket for delhi from raipur, took 2 days and many hours on the phone to do that. nowv not refunding my money. have been calling them up. keep on hold on phone for long, only music at other end, or else no voice, just silence, such cos are cheating consumers and should not be allowed to function....
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surbhid
from Kolkata, West Bengal
Jan 27, 2015
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easemytrip.com/Indigo Airlines failing to give me my flight PNR after successful payment and booking

Address: Kolkata, West Bengal

There was an offer on flights on easemytrip.com which was from 24th-26th January'15. Due to this, I have been following the flight rates closely on 26th January, and from 11.30 pm onwards, I have been trying to book my flight tickets, which was a return trip on Indigo Airlines. Due to some error from easemytrip.com's end, they could not process my payment in the first 2 attempts, and then in the 3rd attempt, they were able to process my payment,...
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Samim23
from Mumbai, Maharashtra
Dec 27, 2014
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Getting Enormous SMS on my DND mobile Number

Address: Bangalore, Karnataka

After registering my mobile in DND, I no more receive any promotion message from any company except EaseMyTrip.com. After several mail request and promises from their still I'm getting sms, whatsapp messg, which very irritating. Now they don't even response my mail. I have attached one snap, which I got just two days back, I want to get rid of those sms. Please help one this....
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Zubair Ahmed Batkoo
from Bengaluru, Karnataka
Nov 20, 2014
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TICKET NOT ISSUED

Address: Srinagar, Jammu and Kashmir

I AM THE TRAVEL AGENT OF THE PORTAL EASEMYTRIP.COM FROM LAST 5 YEARS NAMING JIFFY TOUR & TRAVELS. I WANT TO TELL YOUR GOOD SELF THAT I BOOKED A TICKET FOR THE CUSTOMER ON 17TH NOV 2014 AT 9.15 IN AIRINDIA FROM SRINAGAR KOCHI SRINAGAR. FROM SRINAGAR TO KOCHI IT WAS ON 22 JAN 2015 AND FROM KOCHI SRINAGAR IT WAS ON 24TH FEB 2014 FOR 5 PASSENGERS. WHEN I BOOKED THE TICKET I GOT PNR NUMBER AT THE SAME TIME AI-J5Y7W BUT TICKET NUMBER WAS NOT ISSUED....
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cmi
from Bengaluru, Karnataka
Oct 11, 2014
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Not providing the ticket

Address: Bangalore, Karnataka

I have booked my flight from ease my trip 2 months before. The have deducted the amount but I haven't got the flight confirmation and e-ticket detail till now. No one picks the call on customer care where I am hold for more than half an hour 5-6 times. Here are the preliminary details given to me while I book online. Reference Id:BET[protected] Transaction Id:1010940 Payment Id:189817 Agency Id:3DB2 Date Of Booking:7/31/2014 9:22:58...
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anshriva
from Bengaluru, Karnataka
Aug 18, 2014
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Refund amount not credited till now

Address: Bangalore, Karnataka

Hi, I got my Air tickets cancelled on 5th Aug 2014.I was apprised that refund will be credited into my account in 4-5 days but till now no amount has been credited. I have inquired multiple times with your customer care executives regarding this but every-time they told that your concerned department will update me on this. Unfortunately there has been no update on the same till now.I dropped an email also for the same but there has...
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pankaj_gargin
from Bengaluru, Karnataka
Aug 7, 2014
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No Refund - No Ticket Booked

Address: New Delhi, Delhi

Hi, I tried booking a ticket on 31st july through easemytrip.com. Money got deducted my account but no ticket was booked, customer care representative told me that my refund is already processed and will be done in 3 working days. I called up again on 5th July, they said it'll be done by 6th July. when I called today they said the refund is not yet processed. we'll have to initiate it now. even after asking repetedly they are not giving me...
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Rajeev Bhargava
from Delhi, Delhi
Aug 4, 2014
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crooks

Address: New Delhi, Delhi

First time I booked flight with them . I cancelled ticket on line and never was told or warned that I will not get refund. While buying ticket non refundable ticket was not mentioned . Now they say spice jet will not refund . I checked on yahoo and MMY trip and even with spice jet, this ticket is refundable . I have taken print out of all conditions. EMT do not wish to refund as they are crooks and lure customer with no processing...
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