EaseMyTrip.com Complaints & Reviews

I have booked international flight tickets from easemytrip website for sector kuwait-lucknow-kuwait on 05.11.2017, for flight on 6.11.2017 from kuwait-lucknow & 26/11/17 from lucknow-kuwait under oman airways. (Booking refer: emt[protected]

I have been debited on my credit card an amount of rs. 21, 555.00 and the same reflects on my card statement, now, i have issued unconfirmed tickets for this, and later on received a mail...

Spicejet sg — 922
Journey date: 20/11/17
Bangalore to ahmedabafd

Fare: rs. 2, 572 for both - with check in baggage and without check-in baggage (Pfa image for your reference)
I have booked two tickets in same flight with check-in baggage, but i have got the ticket from ease my trip its without check in baggage (Pfa images)
Traveler is a family including one infant as well, how can we choose hand...

I have raised a query #1785213, where the easemytrip application was showing the refund amount after deducting only 500 where as when actual refund mail came it showed a deduction of around 50% of my ticket charge. I have also attached screen shot of the app which exactly shows that my refund amount would be inr 16.5k nearly. That is the reason i cancelled my ticket. Are you guys like fooling the customers....

One should go through ticket # 1604665 which has been generated by sending an email to [protected]@easemytrip.com and [protected]@easemytrip.com

I am begging to get my refunds for my flight ticket that were canceled from airline on 12th june of my booking id bet[protected].

So far, i have not received any amount, and i am tired of following up.

Please do something about it....

I have purchased Round trip from CCU-DEL-CCU but change of official program I asked to reschedule my ticket. But easemytrip demanded hi-price for rescheduling charges which is more than marketed available fresh ticket amount several times I have contacted with them but they do not wanted to consider any thing. I have forced to cancel both tickets. I have purchased fresh ticket from other site. Easemytrip has been deducted almost full amount...

Sir
I havent received the refund till now of my two tickets. Detail as under:
1) pnr no.- 02t5fq
Booking id - [protected]
Name - sumit bohra

2) pnr no.- 02t5fw
Booking id - [protected]
Name - ankit bohra

Both the tickets were cancelled by aircosta and full refund was assured. Payment is not still received.
Cancellation process is processed by travel partner...

I ashok kumar sahni, had missed my spicejet flight from hyderabad to delhi pnr no. Peqy2e on 5 th may 2017.
But still now the taxes of the ticket has not been credited in my account. I had also made the complaint to the spice jet, but they replied that they have forwarded my details to the source of booking and i must contact them.
So you are requested to take the necessary action and refund the amount as soon as possible....

I would never suggest anyone to book a ticket via easemytrip platform.. This is the worst site i have ever experienced in my life...

I booked a ticket from bagdogra to delhi for 8 sept... I was really happy initially to book a ticket at cheapest rate... But when i got a confirmed booked ticket i saw that baggage was allowed 0 kg.. Which is really #,... As of no passenger would be going just to roam about in a flight... Atleast...

I had selected and booked the ticket for go air 15:25 flight delhi to ahmedabad. However, after making the payment, the ticket was generated for spice jet 06:20 flight delhi to ahmedabad.

Immediately, i called up the customer care on[protected] and told them about the error. They denied that their system is right and i might have made the booking mistake. However, i reiterated everything. I tried to convince them, but they...

I had booked a flight ticket on easemytrip.com from Bangalore to Cochin for 22nd June. However, easemy trip had issues the ticket on the wrong date, which was the next day (23rd June). I realised this at the airport and I booked a fresh ticket at the airport.

I had raised a complaint with [protected]@easemytrip.com (Ticket ID: 1604941) on 22nd June and the issue has still not been resolved.

They are not providing any...

On June 17 2017 I booked refundable return ticket from Bangalore to Mumbai for July 1 2017 for myself PNR TUBXZM (price of 6964). EMT took 6564 and go air took 400 for this refundable ticket). I cancelled the same on June 26 2017. They claimed to refund[protected]go air cancellation charges + EMT charges). Next day I received email that 200 additional amount shall be deducted as convenience charges. I fought with them for 4 days & agreed...

I am registered with DND but getting SMS from www.easemytrip.com frequently stating that they have the cheapest fare. I called them to stop sending SMS but of no use. They keep on sending SMS like get Rs.2000 discount on booking flight with them. Even my Dad also getting the same SMS from www.easemytrip.com. How come these people can send SMS even though we are registered with DND.
Please help...

Hi,
My name is vivek, few days back on 18th of june we tried to book 8 tickets from mumbai to delhi from easemy trip, somehow transaction couldn't process and money deducted from my bank account. We tried calling customer care many times but no one picked the call. On the website they have mentioned services of 24x7 which means someone should have taken the call. We dropped them an email on the same day explaining the situation but...

I was making a booking using easemytrip.com on 7th june night to travel from bom to chennai at 05:20 am in the morning on the 9th june. When the ticket was issued it showed chennai to mumbai at 01:40 pm on the go air flight. Noticing the error i wrote to easemytrip.com and also immediately cancelled the ticket as the ticket showed ma that the airline cancellation charge was zero if cancelled 28 hours in advance and only a rs.250 charge...

Today at around 2:30 to 2:50 p. M. I was trying to book a ticket for two passenger (First time with your site otherwise i use irctc.co.in) but i couldn't as the payment was not matured due to network. The very next moment i received a call from [protected] from easemytrip.com office and the person guided me to book ticket. I found that the price of tickets shown on screen were changing frequently. I saw rs.2598/- for 6th july but when i...

Airline ticket with pnr no:rjy9ue was booked & cancelled on 31.05.17 due to wrong date of journey.
Full amount refund was confirmed by airlines after other ticket with correct date of journey was booked.
But easemytrip has refunded only rs 1233/- on 07.06.17. After follow up, only reply i get that rs 2500/- is showing pending & we have forwarded the enquiry to the concerned department.
Can i know the reason behind such...

I attempted to purchase a ticket on 25th may 2017 as below:
Request number: [protected]
Payu id: [protected]
Bank reference no: [protected]
The amount of rs. 6242 was deducted and the screen froze at your payment gateway. I called up your customer care. It took me more than an hour to explain everything and the representative promised that i would get the amount refunded in 24 hours. This never happened.br...

On 12 may 17, i tried to book two flight tickets from chennai to male. But after my transaction the web page showed error and tickets weren't booked. I raised a complaint to sbi for refund, but they said that transaction was successful and the money have transferred to easemytrip. Till now i didn't get any response from easemytrip regarding my transaction. Neither the flight tickets were booked nor the money have been credited. I tried calling...

I booked my air tickets via ease my trip for aircosta airlines on feb 10th 2017.
Booking id - bet[protected]
Airline pnr: 02st75
Ahmedabd to bangalore
When i found out about airline troubled i called aircosta on march 7th to process cancellation. At that time airline was still operational and they confirmed that they processed the full refund and will be credited within 48 hours.
I raised cancellation request...

We canceled our flight 15 (April 28) days before the scheduled travel (May 15 and may 19) from chennai to goa and return back to chennai. We are shocked to see the refund amount as not even 8% of the actual amount being paid. We did cancellation for 5 members initially and recieved the amount as rs.3850 and later cancelled the single passenger out of the boooking id. For the second cancellation i recieved the same cancellation request number...