EaseMyTrip.com Complaints & Reviews

Hi,
I am a regular customer of easemytrip.com and do frequent bookings and it is nice but today came across a strange technical issue from easemytrip.com.
I booked a return ticket under booking number BET[protected] from Delhi to Srinagar on 13th May 2017 and return ticket Srinagar to Delhi on 21st may 2017. After completion of the transaction I noticed that the ticket generated shows vice versa information means it shows booking...

Before 4 days i have booked 2 flight tickets through www.easemytrip.com pf air asia.
On the date of departure i have got a massage from air asia that flight has been cancelled.
Then i have tried to contact air asia executives through customer care no. But after 10 call (On all calls put on hold) they have not attended my call.
Then i have decided to to contact my sellers to whom i have paid money.
They have not...

I booked two tickets through easemytrip.com website on jan 13, 2017. Ticket was from varanasi to mumbai of march 19, 2016 for the two passengers:
1. Ankita sinha
2. Pran prasoon
Due to change in plan, we cancelled one ticket of my husband (Mr. Pran prasoon) on feb 14, 2017 through call. Based on the cancellation, i received revised ticket from easemytrip. Revised ticket clearly mentioned that my ticket was confirmed and...

On 11th april 2017 i have booked a ticket online via easmytrip.com from ahmedabad to goa date of journey being 19/5/2017 by indigo (India) flight
I received a ticket saying booking pending although the amount of rs.17091/- was deducted.
On query via e-mail (Since telephone was not accessible) for the ticket status easemytrip.com replied "the following itinerary has been rejected due to non-availabilty of seats in the same class...

Hi, i booked a flight ticket through easemytrip.com. I missed the flight. So i requested them for the refund. They did not issue my refund saying some technical delay even after one month. Till now i didn’t get any proper confirmation of refund from them. I deeply disappointed by their response.

Booking details
Passenger : mr. Kailas ps
Sector :cok-bom
Status :confirmed
Gds pnr :52plqo
Airlines...

On 12th March 2017 I have booked a ticket online via EasMyTrip.com from Gauhati to Bangalore, date of journey being 14/3/2017 by Air Asia(India) Flight 1983.
I received a ticket saying booking pending although the amount of Rs.5498/- was deducted.
On query via e-mail (since telephone was not accessible) for the ticket status EaseMyTrip.com replied "The following itinerary has been rejected due to non-availabilty of seats in...

Hi
I did an online booking from bangalore to delhi via bhuwaneswar from EASEMYTRIP.COM they deducted the money of Rs 9, 327 from my account but after one hour they cancelled it. The reason they told me on phone (when the customer care executive called me that it was due to link down) and then they sent me a mail that it was due to seat unavailibilty. I requested them to book another fight for me and i am ready to pay whatever the...

I write to you requesting your support in cancelling the attached ticket without charges. As you would acknowledge I am booked for the same journey on the same flight & this booking is purely an outcome of technical issue.

I was keen to book the said ticket & I was trying for the same. While I made the payment there was no confirmation from the service portal or the bank & hence the second ticket was booked.

In...

I booked my ticket through easemytrip.com with airline PNR as MNPBCR. I had cancelled my ticket before the scheduled date of the flight departure as I was told by one of the Jet Airways customer care executive that I will get the full refund while cancelling the ticket as the timings of the flight had been rescheduled. But till now ease my trip has not given me the same. Its going to be around 3 months now. Please help!!...

On 22nd January 2017, after trying to book the ticket for the first time from the easemytrip app, when I did not receive any confirmation, I made several calls to easemytrip customer care number. I guess 4 calls but I have recorded 3 of them. In all the 3 calls I made it very very clear that I did not receive any mail from their end. On the last call of that day that I made (for which the audio recorded time is of 4:52) to easemytrip, , their...

Dear sir/madam,
I had booked 3 tickets to Chandigarh on 12th January and due to unfortunate reasons I was bound to cancel the tickets. When I had cancelled the tickets there was no cancellation charges as in the screen shot attached. If Indigo doesn't apply any cancellation charges why is there such a big deduction while refunding the same.
Officially you are supposed to deduct Rs. 250 per ticket then why is the deduction so...

Hi,
We tried to book Flight ticket from Goa to Hyderabad on mar 9th, at the transaction time web page dint show up properly as ticket is confirmed and also we dint get any confirmation message to mobile number or mail id.(We tried calling ease my trip customer care people but none are reachable, how many times we tried also nobody picked the call. customer care is horrible)
We thought ticket is not confirmed and we booked another...

I was suppose to travel by Indigo Airlines but the flight and sector for my DEL-NAG sector got cancelled for which I am eligible for full refund and same was honestly done by Indigo Airlines and same has been confirmed by them in writtern but Easemytrip want to make money out of that as well so they told me that they will refund me only half of the amount and said that Indigo has not approved for full refund.Since then with the proof I am...

Hi,

I booked flight ticket from ranchi to bangalore for 4/01/2017 today (Pnr -
Ry2p4n).

The name of the traveler got misspelled (Snigdha jha instead of snigdha
Prakash). Can you please update the same?

I am pretty sure that it is possible from your end as i recently had similar issue with my goair flight from chicago to new delhi and it was corrected by goibibo customer care. I...

I tried booking flight tickets on www.easemytrip.in on 30 November 2016. The transaction was successful on my end and I received a booking confirmation regarding the same. However 2 hours later, my transaction was rejected citing unavailability of seats. The refund was supposed to be automatic but after 10 days and dozens of phone calls later, i still haven't received my refund. The details are attached in the two screenshots.
br...

This is to inform you that on dated 8/10/16 i was booking my air ticket from Chennai to Delhi for 12/12/16 in the name of Kartik Luthra and when I paid the amt i saw the message payment unsuccessful then I tried again and next time I saw the message payment successful then I received a msg for air ticket on the mobile no . After one month when I received my bank statement I found that on the same day 2 times payments been deducted against...

I had applied for cancellation of ticket on the sector Delhi-Hyderabad on 25th Oct. 16. The reference id was BET[protected]. But 10 days have gone, so far they have not refunded my money back. Do not get proper response when we make a call to them. Most of the time there lines are engages or they will keep us waiyting and disconnect to avoid giving answers....

I had booked a trip for my advocate ms. sanchari sen in goair flight from delhi to patna at 5-25 pm from delhi igi airport on 19th oct 2016.
The ticket was booked through easemytrip (easemytrip ref no:bet[protected];goair pnr:ahdq48.
I received a sms on 19th oct 2016 afternoon that the flight no:g8-149 has been preponed at 16-45 hrs (please see attached screenshot).
Ms. sen reached delhi the same morning from kolkata...

Hello, here I would like to share my complaint regarding the refund of the flight which I have booked and cancelled through thus site. Though I contacted this site throught mails and phone calls. I didn't receive any response regarding the refund.
Here I would like to share my flight details:
Booking id: BET[protected]
PNR number : y0ycl
Ticket number:[protected]
Ticket id: 1134394
Thus ticket...

Hello All,

Problem :: I asked to change the intial of HArsh Kumar from Ms to Miss

After several call, it is becoming terrible experience from both Jet and easemytrip.

I contacted Jetairways (Rajni & Ashish, floor supervisor) & they are saying to contact the travel agency & only travel agency can do it, for the change in Intial from Ms to Mr.
But few days back jetairways customer care personnel...