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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 58

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Address: New Delhi, Delhi, 110015
Website: easemytrip.com

The agent is trying to mint excess cancellation charges where airline ba confirmed there is no sharing in these charges,

Ticket mentioning 3000 cancellation charge per person before 4 hours of departure, where easemytrip charged me more than 5000 per person even when tickets were cancelled before 90 days of departure.

I am chasing there team, who has different answer for each revert, some say gst, some say convenience...
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nishant.verma20
from Mumbai, Maharashtra
Dec 24, 2018
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booking cancellation - dissatisfied with the services provided

Address: Haridwar, Uttarakhand, 247667
Website: Easemytrip.com

Dear Easemytrip Team,

I am an unsatisfied customer and heartily disappointed by the services provided from Easemytrip.com. I have booked a honeymoon package from Easemytrip.com by your executive Ms. Renu Agrawal. As discussed over mail, I proceeded with the given quotation and inclusions in the package.

But after submitting the initial amount of 25%, Ms. Renu called me that sorry sir we can't book your honeymoon...
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SairamT
from Hyderabad, Telangana
Dec 13, 2018
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travel refund

Address: New Delhi, Delhi
Website: www.easemytrip.com

I have booked the kerala trip with easemytrip in august fro the travel date: august 29th. Unfortunately, because of disaster happened in kerala my flights (Indigo) have been cancelled and they refunded me the amount.
Easemytrip team also agreed to pay the refund in 15 days of this incident.
But, till now i am not getting a concrete response from them, they are kept delaying by saying many reasons which doesn't makes any sense.br...
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mdadil40
from Valpoy, Goa
Dec 13, 2018
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flight refund scam

Address: New Delhi, Delhi, 110092
Website: www.easemytrip.com

Dear sir/madam

I have made the flight booking through easemytrip and cancelled my flight on 2nd dec and instantly i have received the acknowledgment about my refund but till now there is no revert i have called the direct flight jazeera airline my pnr number is t4974s dubai to mumbai, they said they have initiated the refund but ease my trip is not ready to do same. If they are not refunding my amount unless they get refund...
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sumitgarg84
from Noida, Uttar Pradesh
Dec 5, 2018
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indigo airline clt7ye booking cancellation without intimation

Address: Chandigarh, Punjab, 160101
Website: Ease my Trip

I booked my return flight from chandigarh to dubai by paying rs. 1, 07, 885 with indigo via ease my trip but now indigo has cancelled it and rebooked without any prior intimation return from delhi instead of chandigarh that too at same fare although return fares are too less from delhi to dubai. When other airlines are operating on same day from chandigarh to delhi then why indigo is not able to operate and if anyways they can't then why...
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GANPATI TRAVELS
from Hoshiarpur, Punjab
Nov 28, 2018
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regarding reschedule

Address: Jalandhar, Punjab, 144205
Website: EaseMyTrip. Com

Dear team

I booked almost 25-30ticket on easemytrip, every thing is ok. Only problem when u want to recsdhule your ticket, then they charge extra every time from actual amount, yesterday i rescheduled one ticket, i confirm from airline's they said 25000 charges, easemytrip demanding 32000, so much

How is it possible, so i request to management of easemytrip, please take care of that...
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Mirza121
from Srinagar, Jammu and Kashmir
Nov 27, 2018
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airline ticket

Hi
Booked mistakenly tickets via easemytrip for 3 passengers from jammu to srinagar instead of srinagar to jammu for 11 dec 2018.
Calling immediately customer care to do changes but they denied asking for cancellation and rescheduling charges.
This is unfair.
Ticket details are:
Booking id: emt53719553
Plane: g8-287
Phone: [protected]
Email: mirza. [protected]@ymail.com...
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TahaShafi
from Leh, Jammu and Kashmir
Nov 26, 2018
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flight rescheduling for wrong booking

Hi
Booked mistakenly tickets via EaseMyTrip for 3 passengers from Jammu to Srinagar instead of Srinagar to Jammu for 11 Dec 2018.
Calling immediately customer care to do changes but they denied asking for cancellation and rescheduling charges.
This is unfair.
Ticket details:
Pnr:K2NVPY
Plane: G8-287
Phone: [protected]
Email: mirza.[protected]@ymail.com...
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Roshanjavaid
from Jammu, Jammu and Kashmir
Nov 20, 2018
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pnr q2kzql flight cancelled by airline due to bad weather and refund denied completely

Address: Jammu, Jammu and Kashmir, 180001

This is regarding my booking with goair airliner through easemytrip.com for flight on[protected] as detailed below:

Goair

Ixj 14:05
Ixj - sxr sxr 15:10
G8- 287 sat-03nov2018 sat-03nov2018
01h 05m

Passenger details sector pnr ticket number cancelled mode
Ulfat ara ixj-sxr q2kzql q2kzql/2/1 full refund
Roshan javaid bhat ixj-sxr q2kzql q2kzql/1/1 full refundbr...
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divesh chandnani
from Hyderabad, Telangana
Nov 20, 2018
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substantial delay in refund amount in my savings account

Address: 500027
Website: Easemytrip.com

Pnr 01vxow, my flight hyd-goa dated[protected] was cancelled from the airline's end (Trujet) for which they've expressed their grief and duly credited my total amount as refund of rs. 3, 998/-in the travel agents account from whom i'm (Traveler) is liable to be get, but easemytrip (Travel agent) is making unnecessary delay in crediting my bank account with the same amount viz., (Rs. 3, 998/-).
Despite of persistent phone calls, mails...
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Traveltricss Vlog
from Kolkata, West Bengal
Oct 22, 2018
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amount not refunded if emt42284487

Hi,
This is so far terrible experience regarding my refund of Rs 8004/- for the flight tickets which has been cancelled by Spicejet on 2nd October & subsequently the amount refunded to merchant Easemytrip .

But after almost several reminders I haven't got my refund amount from Easemytrip still now.They already taken my bank details for refund amount Today when I have called customer care quoting my refund id EMT42284487...
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Geetha Chanda
from Macherla, Andhra Pradesh
Oct 20, 2018
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refund issue

I was told that my booking was cancelled from easemytrip side as they were not able to give me tickets for price which was shown when i had booked... And got the mail stating will be refunded total money which was debited... Its been 1 month 20 days still they haven't refunded and when ever i call them they say it still under process. I want my money back asap....
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Ravikumar Poddar
from Mumbai, Maharashtra
Oct 5, 2018
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no schedule button

October 5 /2018,


Good morning sir,
I have purchased ticket on 3.10.2018 journey from mumbai to bangalore
Now i want change my date of journey how it is possible and i searched there is no reschedule button on this ease my trip my bookings screen, and its not a user friendly software, i tried many times but unable to find, and ease my trip should do easy process to reschedule or cancellation process...
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sahu_ak
from Mumbai, Maharashtra
Sep 28, 2018
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cancelled ticket without knowledge

Address: Mumbai City, Maharashtra, 40060

I booked ticket for my daughter Ankita Sahu, but by mistake on 28th Aug from Mumbai to Delhi and return ticket on 1st Sept from Delhi to Mumbai, but supposed to be booked for 28th Sept and reurn on 1st Oct. when I realised my mistake, in 15 min time I contacted easy my trip and they suggested to talk to Spicejet air line. Spicejet airline issued the changed ticket for right date 28th Sept and return on 1st Oct without deducting any cancellation...
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PradyumanS
from Jaipur, Rajasthan
Sep 24, 2018
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promo code applied but still deducted the convenience fees

Website: easemytrip.com

I have made a booking for two travelers from dubai to jaipur, flight price was 15996 and still its 15996 and then i applied the zero convenience fee coupon "emtzcf" and it showed that promo code has been applied and you will be chargedd 0 convenience fees so final amount should be 15996 but when i made payment it charged 17194 to me so why i have been charged convenience fee when i have applied the coupon code. I talked to their representative...
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Nisha Nayar
from Indore, Madhya Pradesh
Sep 22, 2018
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non refund of money tkt details emt 51980439

My tkt which did not get processed... With emt 51980439... Money has gone from my credit card account...₹86, 209... Tkt booked on 16 sept... 6 days have passed i have not got refund... I am in great need of money cannot book any other tkt.. This is really bad on ur part to play around with customer's hard earned money... Pls return my money within 24 hrs or else i will take it up in consumer forum.....
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zen_per
from Mumbai, Maharashtra
Sep 20, 2018
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spam sms

Website: easemytrip.com

I am on my network providers dnd list.
I emailed [protected]@easemytrip.com and asked them to add my number to their dnd lists and this is the reply i got from shyam sharma

Dear sir,

Greetings from ease my trip!!

We regret inconvenience caused to you.

We had updated your contact details in our dnd list & it will be update next 24-48 hrs.

In future you will not face...
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T.Haldar
from Noida, Uttar Pradesh
Sep 18, 2018
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not received confirmation after book airline ticket.

Address: New Delhi, Delhi, 301301

Today i have booked two air tickets for delhi to kolkata on 28th october and kolkata to delhi on 9th november.
I have paid rs 14396 through sbi net banking on17th september 2018
I have not received any confirmation from easy my trip not even refund back my payment.
I have contacted easy my trip call centre and they have confirmed that they have received payment later due to payment get way so my booking is canceled. I...
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nitaa
from Bengaluru, Karnataka
Sep 10, 2018
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domestic flight cancellation

Address: New Delhi, Delhi
Website: www.easemytrip.com

Easemytrip is not at all credible. All their reviews praising the app is fake. I have personal experience with them where it is a complete waste to depend on any agency to book flight. I cancelled my booking within one hour for the full refund for a spelling change. To rebook the ticket easemytrip trip tried to trick me into booking the ticket at a hiked process when the prices remianed the same on the website as the same. Easemytrip was...
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Chepurthi Naveen Kumar
from Vadodara, Gujarat
Sep 1, 2018
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payment failed

On aug - 23 -2018 i booked flight from hyderabad to surat in easemy trip website after entering all details final ly after payment is failed and my amount is debited and ticket was not booked, after several discussion with customer care executive they said with in 72 hours you will get amount in to your bank account. Still sept 1 -2018 i wiil not get any amount from easemytrip. Please slove the issue soon...
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