EaseMyTrip.com Complaints & Reviews

Booking id - emt55277165
Air line pnr - gndscn

1. Masuma mohamamejaffer bhojani[protected]/1/1

I have cancelled my oman air ticket on 14 feb, it was full refund but still not received refund, easemytrip says it is under process from last some days

Easemytrip is using my money. Airline issued refund so many days before
Kindly issue my refund as earliest.

Quick travels sangli

Booking id - emt55285258
Air line pnr - nhvnyh

1. Shoaib bandaly[protected]/1/1
2. Aliraja warishussain nayani[protected]/2/1
3 murtuza mohammedhussain nayani[protected]/3/1

I have cancelled my oman air ticket on 1st feb, it was full refund but still not received refund, easemytrip says it is under process from last 15 days.

Easemytrip is using my money. Airline issued refund so many days before
Kindly issue my refund as earliest.

Quick travels sangli
[protected]

Indigo flight 6e 185 on 20/02/19 disallowed meals booked. You have charged rs 832 for meals for two flights, sg164 and 6e 185. Sg 164 served meals and gave invoice as rs 36 for meals. Balance amount rs 472 is supposed to be for indigo flight 6e 185. But the airline people say no meals are booked. Since meals are not served, you have to refund the balance amount of rs 472/-. Pl do the same urgently.

I was supposed to get the refund in feb 2017. I have been following up diligently since then. Easemytrip have confirmed twice that refund is processed and then reneged multiple times that they themselves has provided wrong details. Extremely poor customer service. Unfortunately due to lack of proper laws these websites go free cheating customers. They have tenacity to even resolve the consumer complaint saying the refund was processed and when inquired on the status after 4 months they say it was not processed. There should be strict action against such websites for cheating their customers again and again.

https://www.consumercomplaints.in/easemytripcom-refund-not-processed-c1577874

I am a travel agent from Bangalore and created a website for my shop from easemytrip.com which is from Delhi on November 2018 . It was for my costumers to book flight ticket, book hotels, and bus ticket online . With high hopes and trusting easemytrip I created these b2c whitelevel website but there are so many issues with the website. They dont solve the problems. The most common issues are when my customer tries to book a ticket the money gets deducted from their bank account but ticket doesn't gets issued and I have to face problem because of easemytrip. There are several other issues and complained to them so many times and they dont solve any problem. I have send lots of mail to them even to their CEO also but no one solves my problem .At last I asked to close the website and give my money back but they are not doing that also. I am a poor person, and with lots of hope wanted eshtablish this businees I request you to take appropriate action against them and help me to get my money back.

Regards,
Kalyan Banerje
mob- [protected]

I just booked a round trip flight from raipur to goa for 22nd to 26th february and the amount of 10985/- was debited from my idbi account but i have not received any sort of confirmation from the company, since the page got stuck with the processing icon. So i urge them to either provide me with the ticket confirmation or return the debited amount back. Attached is the bhim upi transaction for proof.
Name:
Harsh vardhan baghel

We hve booked tickets from this website, emt45799563 on 15th may 2018, we have cancelled the tickets on 17th november 2018... Also received mail for full refund bt still we have nt received any refund amount of this cancellation. Its been 2 months we have called n emailed the company for the status bt no positive reply have been received. Evry time they say call airlines and airlines say call the company. As we have paid to ease my trip so...

My ticket was cancelled by mistake.. I did not intend to cancel it but the site processed my cancellation without any confirmation.. I did not want to cancel it please please re-book the same flight or return the entire amount of ticket
Please resolve it as soon as possible
I did not give my confirmation for cancellation and without it how can you cancel my ticket

I was hired in easemytrip in bpo as in holiday feedback department in noida sector 63. They hired me on salary basis of 9k per month. They gave me training for 10days and then fired me without any pre information. They didn't inform me before the job about the terms and policy of the company. They ensure me that they would be paying me for my training. Now when they fired me from job after 10days of working i want my pay of my work.
Otherwise i will be complain in higher office.
Praveen singh.
[protected]
[protected]@gmail.com

Dear sir/ madam,
I am a travel agent from bangalore. I took a website and a business to business portal from easemytrip by paying rs. 17000. Before taking the website i spoke with their representative and they told whatever profit or commission i will earn will directly get credited in my bank account. Now after making the portal and started doing business i found they have totally cheated me. I found that all my commissions and profits were stuck in their wallet and there is no option to take out the money to my bank. They refused to return my commission to bank. I spoke their senior higher authority mr. Sunil and he also said the commission cannot be transferred to bank and can be utilized in next booking. Also their were many times i even did not get proper commission because of their faulty design of the commission structure.
I am a small businessman & i need to get profit in my bank for my personal uses. I even told them on the 1st day to take back my website and give my rs. 17000 back, as they made fake commitment that all the profits will be transferred to bank.
I have full recording of the conversation which i had over phone and want to place it in front of the court if required and also recording of mr. Sunil who told me clearly that i will not get the money in my bank and it is also said by their ceo. I placed the call record of the conversation to the entire easemytrip team but then also they said they will not transfer the amount in my bank.

I request you to download the link and listen to the recording that i had on :

Date of call - 13th october 2018

Person who called me was ms. Swathi pathak

Number from where call had come - [protected]

Link - https://s.amsu.ng/kVUF1kyuXchN

I request consumer complaint team to take appropriate action against them and see that either i get the comission in my bank or get back the money which i payed to make the website.

Regards,
Kalyan banerjee
Mob [protected]

Hi..I have booked a flight ticket from Hyderabad to Delhi on 31st December through your app.Booking Id is EMT54239111..I had applied a coupon while booking.As per it, I have to get Rs600 as cashbach as I paid through PayPal.I am attaching the screenshot..Plz solve this soon.
Ticket number: I8Q43D/1/1
Flight number: G8-996
PNR:I8Q43D...

I have booked ticket in 10 Jan 2018...paid the amount...I got cancellation message..however I did not cancel it...money got deducted...give my money back or my ticket should be rescheduled...i cannot book another ticket...my booking I'd EMT54345559...wasting my money and time on this website...very bad experience...bad service..never recommend this

I had trf 8425 for air ticket booking to emt wallet but as it was showing expensive ticket. So on emergency i booked tickets on some other portal and emt took lot of time to look into the expensive fare.
Now my emt wallet shows balance of 8425 but on requesting the refund emt is rejecting the request and forcing me to use the funds by booking only even when i don't need to make any booking for near future.
I request you to please refund the balance to my account.

I want to cancel my ticket from jabapur to new delhi (Booking id: emt54620510; ticket number :[protected]/1/1) on 8th january @17:50 hours. Kindly cancel my ticket and inform me about the refund. And by what date will i get the refund. I want the cancellation to be done as soon as possible as there is less time left. So kindly do the needful and let me know about the refund.

Thank you,
Joyeeta bhattacharjee

I have been your esteemed customer and have been making flight bookings through your website from quite long time.

In quite recently it appears, you are no longer bothered about your customer relationship and your reputation in the market by the way of your arrogance towards your customer.

Today i have booked 2 tickets with subjected booking id from your website and transaction got completed and amount got deducted, however havent received booking confirmation even after 2-3 hrs from booking. On repeatedly trying to talk to your customer care, one of your executive mr. Abdul salam (Name as he said) with arrogance told booking couldn't be done due to system error (Which was never intimated to me till i myself connected to customer care) and fare got increased, so either i need to pay the escated price or cancel my booking and take refund. He disconnected the line twice when i told that i want to talk to his senior for resolution. (Pre-recorded line can be checked)

Interesting at the time of booking, other websites (Mmt, goibibo, yatra, etc.) too offering tickets at same price rs 1093 but with convenience fee and tickets also got booked at same price. As an esteemed customer of easemytrip i tried booking through your website and got stuck. Now due to your website problem, i shouldn't be punished.

I request you to either book tickets in the same airline on the same day or give a compensation of rs 25000 due to the harrassment by your website and your customer relationship executive. I won't mind escalating the matter further at any level. Hope you understand the situation and also believe to get a fruitful resolution from your end.

Prompt response will be appreciated.

Sir, today i booked ticket from bangalore to kolkata on 2/1/2019. The journet date is 15/1/2019. My
Booking id is emt54646238. A sum of rs 3702 was deducted from my sbi
Net banking account. However, the ticket was not booked/confirmed. Kindly
Refund a sum of rs 3702 immediately. Regards - sidharth sridhar.
Contact no [protected]. My sbi bank account number is [protected]. Kindly refund the amount of rs. 3702 immediately.

My name is mohmad muntazer gabhrani

I had booked a ticket on ease my trip.com
Delhi to hongkong round trip for 24280 rs on 8th dec 2018

I cancelled this ticket on 13th dec 2018

I got known from custimer care that ur amount will credit in 7 to 10 working days

Since folllowing from 10th day now its up to more than 20 days when i call custimer care they say plz wait 2 days 2 days etc
...

No solutions from them

They sayng we had refunded but in my acvount not credited

Last they said thrre is a technical error...

U will get in 2 days but still no amount credited

I asked bank also thety said no amount credited

Please do needful

Refund amount 14180
Emt id is 54030842

Thanks and regards
Muntazir gabhrani
[protected]

The agent is trying to mint excess cancellation charges where airline ba confirmed there is no sharing in these charges,

Ticket mentioning 3000 cancellation charge per person before 4 hours of departure, where easemytrip charged me more than 5000 per person even when tickets were cancelled before 90 days of departure.

I am chasing there team, who has different answer for each revert, some say gst, some say convenience charges and some even say they dont know,

Worst experience as same has never happened with me in past 13 years since i am a frequent traveler,

I even wrote to there ceo and some shikha reverted that they will resolve and past 3 days, the revert is same with twisted reasons for charges.

Dear Easemytrip Team,

I am an unsatisfied customer and heartily disappointed by the services provided from Easemytrip.com. I have booked a honeymoon package from Easemytrip.com by your executive Ms. Renu Agrawal. As discussed over mail, I proceeded with the given quotation and inclusions in the package.

But after submitting the initial amount of 25%, Ms. Renu called me that sorry sir we can't book your honeymoon inclusion and for that I will less you Rs. 2, 500/- to Rs. 3, 000/- as I assumed this price of honeymoon inclusion in your package. But after confirming with the hotel, the price for the same as told by the hotel executive was Rs. 6, 000/-.

I called her and told the same. She said sir I will less your that amount too and you arrange that with your own from the Hotel. I requested her to cancel the booking if there is no inclusion. Her reply was "Sir aisa nahi hota, booking cancel nahi hogi ab". Her rude behaviour ruined all and also changed my mood to proceed further with this booking. Due to this kind of behaviour from your executives, an adverse affect will be there in near future and let down the reputation of Easemytrip.com.

So, I am hereby requesting the concerned person to please cancel this booking and initiate the refund.

My Reference ID is: QRYDOMHOL16DEC180028. Attaching conversations held with her for your ready reference.

Thanks & Regards,

Nishant Verma
Mob: [protected] / [protected]

I have booked the kerala trip with easemytrip in august fro the travel date: august 29th. Unfortunately, because of disaster happened in kerala my flights (Indigo) have been cancelled and they refunded me the amount.
Easemytrip team also agreed to pay the refund in 15 days of this incident.
But, till now i am not getting a concrete response from them, they are kept delaying by saying many reasons which doesn't makes any sense.

Easemytrip agent booking id: qrydomhol01aug18064

I will provide all the email transactions on the request.

Please help me in getting the refund amount.
Thanks a ton in advance.