eBay.in Complaints & Reviews

Sir i have odered 2 memory cards but i have recieved only one memory card.. Ihave alreday paid money through online net banking. After recieving product m deeply depressed by seeing only one memory card in yellow envelope.. Kindly dispatch the missing item or take this item and refund my money... And the dileverd item is duplicate. Its not working at all

This is my first and last worst experience on eBay. i have ordered 2 Samsung evo micro sd card from ebay (sourabverm_13) of rs 508.30. but both samsung evo micro sd card card fake (not original) and no invoice bill received with it .so i also called seller but every time number is not reachable. so i called ebay and file claim id 1865073. i want my money back as soon as posible.hope ebay will response soon on this issue.so please don't buy any thing from ebay

Hlo ebay i am one of ebays big family sellers ebay i want to tell u that i sold a item and it get deliver to buyer but i did, nt recieved my payment Rs 410 for Denim jeans it deliver on yesterday mean on 8 of april today is 9th of april buyer name is Rohit Panchal from ballabgarh faridabad contact its own no. [protected] [its registered no. on ebay its family no.[protected] he call on my no. and tell me that the product is delivered to him but when i check on ur ebay site it did, nt tell it its only showinng that that order confirmation is pending so plz ebay do something i am very woried and too much tension plz give my payment fast plz ebay i am very woried for my payment buyer has confirmed by calling me that item has delivered but u can also call him for confirming plz ebay resolve my this problem

I have purchased a 32gb Samsung memory card from eBay. it has cancelled the delivery even after the successful payment. And payment is also no refunded.

Arch support soles(Tycon) was ordered online in e-bay on march 18th 2016 and it was so hard and could not stand on it with my medical problematic foot.I called them several times to return the money back but they were not willing to pay me back and said do whatever you want.When i asked about the details of their address they hesitated to tell and not given any information.Icalled the ebay customer care to solve the problem, but they said to call the person from the shop who delivered the item, when i called him he said that to call e-bay but they both of them were playing the game by escaping in giving the answer.I sent mails and also called them but they were least bother in assisting and ask how can i assist you.

I have purchased data cable from ebay before 40 days in rs.399. But due to it is used product the same day i called in customer care and told them for return iteam and get me my money back because my product are covered by ebay gurentee. They agree to give me refund by way of 110% coupen. But till date i have not recieved any coupen or refund. I called 3 times in customer care everytime they told me to wait for 2 days, but till date i have not recieved.

I have purchased a LCD Display Touch Screen Digitizer Assembly For Samsung S4 I9500 - Black Mist from eby on 24 february 2016 with order id[protected] for rs.6000 which i got on 26 february 2016 and it was broken then i contacted ebay fro replacement but their is no update for that so i purchased another one and i requested for refund of money for which they told me to reverse back the product to seller and i have reversed it also still there is no update for that i have called their customer care hundreds of time but every time they tell me please wait for 24-48 hours and your status will be updated till now no status has been updated and it is more than 40 days and they had asked 20 days time on my first conversation.

I brought a earphone from eba.in, few days ago i received the item, but it was already broken, quality is very bad, it is a fake Chinese product, i want refund, i registered an ebay claim but no response is given till now,
my claim id is : 1856290

Item name : New Edition XIAOMI Mi Piston 3 Bass Earphone Headphone
cost : 500
Headset Gold with Mic
Item id :[protected]
seller id : techmailguru
my username :hirosaki_0

I purchased a Kindle ebook reader on Ebay. It was listed as a refurbished item but was a used item with a lot of scratches. So I raised a claim to return my item. The reference number is 1723203. My ordeal began then. It took more than 3 weeks for them to arrange a reverse pickup. The courier person did not fix an appointment and cancelled the pickup. I was asked to send the item back to seller and produce a receipt. It took another two weeks for eBay to even look at my receipt. My courier has been received by the seller. I have contacted the customer care several times but to no avail. They routinely apologise and assure the issue will be resolved in 24/48/72 hours. It has been more than 50 days since I raised a refund claim. I am exasperated by the horrible response by eBay's customer service team. Had I retained the item, I could have sold albeit for a loss and made some money but now I do not have that option as well. I have lost all hope that my issue will be resolved. If someone has faced such harrowing experience, can you please advise how I can pursue legal action against eBay to get my issue resolved?

I bought an item from ebay
http://www.ebay.in/itm/[protected]?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497....⇄

My ebay id is [protected]@gmail.com. The item was torn and quality was pathetic. It was not as described as well. I raised a claim under ebay guarantee. I was told that they dont care about quality and other issues. You just have to contact seller and get things sorted. If you are cheated its your problem.

I really dont want to buy such a poor quality product. The seller doesnt care and ebay too doesnt care. It is my problem that I bought it from ebay. They dont do this in US but for indians, they are least bothered.

HI Team,
I wanted to complaint against eBay. I had ordered a Mobile display of Rs. 2375.0 on 7/3/2016 which got delivered to me on 12/3/2016 and the display was faulty immediately i call there customer care and reported the defect and according to them filled a eBay Guarantee Form and also contact the seller and informed him the same few day after i received a email stating that the photo needs to be uploaded on eBay website which was done after again received a mail that the product needs to be reshipped, I have Reshipped the product which is been delivered to the seller. Now waiting for the eBay team to reply no reply from them, I have called them 16 to 17 times and the customer care team just say that there eBay Guarantee team will call you and no update from them. I am waiting for the resolution for last 27 days. It was a Bad very experience for the E bay team they just want to finish the call and give no resolution to the customers .

Order details:

1. PaisaPay ID : [protected]
2.Claim ID : 1785063
3. Product Number :100% New LCD Display Touch Screen Digitizer For MOTOROLA MOTO G3 3RD GEN

Reshipment details:
Courier :MAHAVIR COURIER SERVICES PVT LTD
AWB :[protected]
Booked on :Mon Apr 04 00:00:00 GMT-07:00 2016
Shipping Fees:200.0

Please help me for getting a resolution.

Thank you in advance.

Claim ID: 1848688
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: mobile.range_slp
Date claim opened: [protected]


as you mention on the web page and also you highlighted the point the return and refund will be under the ebay gaurntee so this is very poor ver quality less mobile not value for money ver very poor low sound i need my refund. if anything else you reject my request i am sure that i will rasie the claim under the CONSUMER COURT and INDIAN CONSUMER COMPLAINT within 2day i be sure i have all evidence and original invoice bill

Order confirmation: paisapay id [protected]
Hi chaitu,

Thank you for shopping on ebay! Your order is now confirmed. Please note the paisapay id [protected] as a reference for your records.

Track your order
Order details
You completed checkout on 24-mar-2016
Ship to: payment details: total:
Sivaramakrishna jaliparthi credit card rs. 17, 799.00
Near hari hara temple, plot no: 20, gayatree nagar water tank road
Gayatree nagar, borabanda
Hyderabad, andhra pradesh 500018 in
[protected]
Seller: gizmo.Technology ( 150 ) ask seller a question
Item title price
Shipping price
Qty item total
Brand new apple iphone 5s - 16 gb - apple india warranty [protected] )

Rs. 17, 799.00 free 1 rs. 17, 799.00
Estimated delivery date :28-mar-16
Subtotal rs. 17, 799.00
Total rs. 17, 799.00
What next?

Even they didn't inform me about the cancellation till i reached the customer care

I have purchased a New kenxinda shine 2001 Android +Dual Sim+Dual camera+WiFi+upto 16GB." (Item ID:[protected] from seller "buyatcost2013"
The mic of the mobile phone was not working and the person on another phone can not hear me. also i checked after recording my voice. the phone is not recording voice. Even at maximum volume setting the effective volume of ringtone/ music/FM is too low to hear. this phone is of no use.
I have arranged 1700Rs with very difficulty to buy this phone. My first (possibly the last) experience with ebay is painful.The ebay staff has denied to refund the money. It is impossible for me to arrange money for another mobile phone.
This is fraudery.I want my money back. Please help me.

Had placed an order with ebay india for sunglasses on the 21st of march. As per their shipping policy, the product is shipped within 3 business days from the date of the order placed. The order (As per the seller) was shipped out on the 28th of march and till date i have not received the same. The shippng details provided by ebay/seller was inaccurate as there was no record of such a package/waybill number on the pickrr site (The courier company). Upon writing to ebay on at least three ocaasions, i did not receive a response from them. When i contacted their number last week, they asked me to wait till the 6th of april 2016. They said that if i do not receive my package till the 6th of april, i will be refunded the amount i paid for the product.
I contacted them today to lodge my claim and they are again asking me to wait for 72 working hours for them to take this refund process any further. Firstly, i am a customer who is suffering because of their unprofessional approach towards customers, secondly my money is with them and i do not have the product and thirdly they are still holding my money with no fault of mine. To top it all, when i spoke to their representative named kanchan and when i demanded that i speak to a senior person there, there was a flat refusal. Upon my further insistance, one mr. Abhishek singh came on the line, introduced himself as the senior person there and kept on harping on the same thing that they will resolve the issue. He was absolutely unprofessional during his interactiion with me and was unable to explain the policy part wherein they say that products are shipped out within 3 days. I do not jujst want to stress on my complaint on this particular mr. Singh but you may testify my statements with their recorded conversation with me; it will bear witness to what i am saying.
I want my refund right away.

On 31.3.2016 I have ordered go Adjustable Top loading Washing Machine trolley. I have received the same on 05.04.2016 through professional cornier. On opening the parcel I found one of the wheels has broken. With the broken wheel I will not use the Adjustable Top Lading Washing Machibe trolley. Arrange to replace the same Immediately. Advise in this regard by return mail.

I have a purchase ANTI POLLUTION DUST MASK: Men Women Bike Cotton Mouth Face Respirator= Clean Air is 1 march. we have receive the mask at 10 march. the mask is not expected by image in eBay website so i have complain the eBay company to forward mail but their is not responding. we have forward the mail in [protected]@ebay.com but there is not responding. we also claim in eBay site in the product. the claim id is 1770335, PaisaPay ID: [protected] and Item number:[protected].

Hi, I have ordered a phpne on ebay on 1st Feb I have received a Defective one and seller sent me a replacement but that was also not a genuine one. I have opted for a ebay claim.y claim id is 1737373. My claim is opened for the past 40 days but I didn't get any resolution. I have sent them proof of shipment for the returned product on 19th March. But they are still askKng about the old shipment. They are asking fpr the same info again and again. I want My refund plz help me

Hello,
On 2nd April 2016, I received this product. However I feel they have not sent me the new product. Its not working at all. I bought this product through ebay website. On contacting them they are not ready to replace/refund it with a new working product. Please help me.
I have put down a return request through paisapay already. Today morning I tried to call you but call is being disconnected without any conversation.
I can also be reached on [protected].

I received an item that wasn't as described: about Jabra Style Bluetooth Headset High Quality Latest Model- Black #[protected] Item number on ebay)

Final Comments: I have been following up with the seller and e bay via mails and calls. They are loosing time since past 30 days I have been telling about sending a Jabra Wave rather than Jabra Style which was ordered. It came as opened and used product. Seller says the product is correctly delivered.She's never reverted back intentionally and is not arranging a reverse pick up inspite of several requests. I'm irritated and tired of following up. Everytime I call thier customer support desk they ask me to wait for 24-48 hours or even 72 hours but all in vein with no result. Worst customer service setup. I opened an ebay Guarantee claim for which its been more than 20 days and still no resolution has been provided. It is a cash on delivery Rs. 1, 890.00
Sale date: 29/02/16