eBay.in Complaints & Reviews

I purchase a samsung display with touch they show"100% original samsung s4/i-9500 lcd touch screen digitizer assembly black" but i recived duplicate and blue color and i send it to back and they recived and i try to many time to refunding my money but they always say i thing we are arranging you call from our resolution team . And not one call me it happen 4 -5 time 26 march product received to seller. Please help me. I talk to mr raman who give me again 24 hour time. They give me this type or time form last 27 march.

Dear sir,
I have purchased a smart mobile on[protected].The smart phone which was delivered on m[protected] uniscope xc2) was a mobile used by somebody and the second sales has been done to me. But, in bill it was mentioned that brand new uniscope xc2/cdma+gsm. While opening the mobile i found lot of applications installed by the previous user and photographs will have been taken from[protected] to[protected]. The seller was cheating. I have taken photo of all that stating and proving that the mobile was a second sales. I promise u, that i will go to consumer court as soon as possible.

Recently, i have applied for refund.you promised to provide me a coupon of Rs.399/- within 5 working days.i have applied request one day before holi and yet i have not get it.Please refund my amount back.I am very upset from your management and service.please proceed my refund request.my order details;

Item Information
Claim ID: 1802463
PaisaPay ID: [protected]
Item number: [protected]
thanking you,

I purchased a product from ebay.In dated on 21st feb. Id-[protected]. I got a non working product on 25th. After repeated calls seller sent the adress to return the product. I sent the product back to seller. (Mr.Kunal kumar, k-tech distibutor, ranchi, mob-[protected] ) through speed post. In tracking reords he recieved product with in three days. Tracking id- ek[protected]in.

I contacted may times to ebay through phone and emails. 14 emails i sent regarding this but no action till date. Seller is not picking up the calls. Its a complete waste of money and time.

I bay genius speaker from ebay.In and this item is defective. I complain from ebay and ebay promise give me refund. After some day ebay is not respond from my complain.
Paisapay id [protected]
Order date : 15 feb 2016
Ebay complain date : 26 feb 2016
Claim id: 1756171
And all recording available from me ebay and seller both promise me change product but after not answer.

I been supplied faulty product ( mobile ) which is not in working condition.

I am not getting any revert from ebay on the same i have tried to put the complaint to them many time to have solution to it.

Date of claim 17.03.16.
Claim id: 1797586
Paisapay id: [protected]
Item number: [protected]

I been to service station also for the same where they confirmed there is the problem in the mobile which i updated ebay as on 26th then even i am still waiting for the revert with my refund status.

So, kindly help me to get back my hard earn money.

I have ordered two nos of mobiles of yu yuphoria black(16gb) on[protected] & paid for both for a amount rs 14000. Item id:[protected].But to my surprise, i have received only 1 mobile on[protected]. I immediately raised complaint with their so called customer care. They never called me on my registered mobile to update against my claim.My claim id:1724567. The company ebay (India)till as on date are yet to provide the solution against my claim.I have been contacting them on daily basis, but they response is not up to the mark of expectation.Moreover, the status of the claim is stated to be closed in the website.

I would like to get the cash back /refund for the item.
My mobile no: [protected]
Email id: [protected]@gmail.com

Claim id: 1756852
Paisapay id: [protected]
Item number:[protected]

I have ordered for samsung bhs3000 stereo bluetooth headset, while receiving it on 1st march 2016, found outside ebay cover closed condition, while the inside box was in open condition, and the bluetooth unit and headset was missing, only charger available
2nd march 2016 i have raised a complain to refund my money
Various times called ebay, seller and even explained to the courier partner

The ebay care executives given lot of time to wait, almost 1month over, never called back me even after saying will call at high priority, clearly cheated me and my money, heard many cheating issues in other sites, first time ever i was cheated and got the worst response from customer care executives, sent all the proof images to
Ebay,
Seller and
Blue dart courier executives
Initial 15 to 20 days waited then
72 hours
72 hours
24 hours
1 hour higher offical
24 to 48 hour
These are time given by ebay
Still never responded to my query, other than giving additional 72 hours that's d only response from ebay,
You may cheat the customers but the name and fame of ebay only will spoil if cheated the customers, after this issue i bought 2 mobiles for my friends referred to flipkart, if it continues none of them will respect ebay,

Dont buy from ebay they are the cheaters.. they will not listen to you. a froad company which sells deffective products and when u raise claim they will say go to any service center. whqt the hell is this u buy products through these sites as u dont wanna to go to market and after buying feom ebay i have to pick the item and go to service center. if the company customer center is in another country then acoording to ebay u have to go there.
ebay gurrantee states that they will not accept return if the item is not working. their headache is till they get money from the customer and rest customer has to do it by his own wheter get it or not
dont buy from ebay buy from other sites like flipkart snapdeal paytm they supports their customer

I have purchased a Photoron Stedy Pro 560 Tripod From ebay and they send me the broken piece and they are not refunding me, they keep on saying we are processing your requests and 1 month and 4 days are past and ebay gaurantee to solve problem in 20 days. I have wasted all my internet pack of 1999 on this specially, they tell me to upload pic and i have uploaded the pics also and they are not refunding just giving me excuse we are processing.

Ebay not refund my money witch is approve on 9/03/2016. And says that money will be refund in 8 to 10 days.But till money not credited in my bank account.Whenever i call them they says that it will be credited soon.I have alredy submitted all required pictures.plz look forward the matter.My ebay claim id is 1769957.Paisapay id is [protected].Mobile no-[protected]

Dear sir/madam,

Is that no law exist against this kind of website's?
They accept payments even if they do not have the item in stock, after contacting customer support they ask us call to seller, i contacted the seller also but he says the item is not in stock i will cancel your order give me your paisa pay id he says. The fun part is they need 12-15 days to refund our money before that they take 21 days to process the refund procedure. If they do not have the item in stock why the hell they take payment from us and keep it for so many days nearly 20 working days? If they keep our money for so many days in bank they earn interest and churn this money into short term investments and earn money from it. This is not about my only concern they do with almost all customers they mention the product is original and sell fake items which do not worth even 50% of mentioned rates.

If they do like this with customers in emergency cases who is the responsibility for any loss of life or any kind of loss.

Other websites like snapdeal and flipkart they refund in hours if we dont like the products. And the fun part is with ebay.In is they do not have reverse pickup option that to we need to send them and pay by our pocket.

Please take action against them and verify there transaction history.


Order details

Paisapay id : [protected]

100 %original battery htc desire 816 / 816g b0p9c100 2600mahfast shipping+good battery backup+buy genuine

Order confirmation: PaisaPay ID [protected]
Hi chaitu,

Thank you for shopping on eBay! Your order is now confirmed. Please note the PaisaPay ID [protected] as a reference for your records.

Track your Order
Order details
You completed checkout on 24-Mar-2016
Ship to: Payment details: Total:
SivaRamaKrishna Jaliparthi Credit card Rs. 17, 799.00
near Hari Hara temple, Plot No: 20, Gayatree Nagar Water Tank Road
gayatree nagar, Borabanda
Hyderabad, Andhra Pradesh 500018 IN
[protected]
Seller: gizmo.technology ( 150 ) Ask seller a question
Item title Price
Shipping price
Qty Item total
Brand New Apple iPhone 5s - 16 GB - Apple India Warranty [protected] )

Rs. 17, 799.00 Free 1 Rs. 17, 799.00
Estimated Delivery Date :28-Mar-16
Subtotal Rs. 17, 799.00
Total Rs. 17, 799.00
What Next?

Once the order is shipped, we will send you an email with the courier name and the tracking number. In case you have ordered multiple items, they may be delivered to you separately.


Your purchase is protected by eBay Guarantee*

In case you don’t receive your order from the seller(s) or if it is delivered in an unsatisfactory condition, you can reach out to us through eBay Guarantee*.

We look forward to seeing you again!

Ravi sharma
eid:

I ordered “branded tempered glass screen protector for redmi note-3
[protected]” from www.ebay.in. Airway bill number: srt51214272 . I am just disappointed after receiving this product.It is not for redmi note 3.It is very bigger size than my phone. I tried to contact to the seller but no result. Very disappointed.
Please contact me [protected]

I am ebay buyer since 2005. I buy lot of stuff on ebay.com and ebay.in. Recently during my visit to India. I purchased Sony earphones and Apple iphone charger. Listing clearly stated it was original. To my shock, I received fake/replica/duplicate product. I raised claim 1776198 & 1818605 immediately upon receipt And the worst thing happened to me was ebay India, without enquiring and contacting seller about the product rejected my claim. There was no call or email about the outcome. I called customer care and they said they will inform claims department to call me back. No one called me. I am really frustrated and disappointed with ebay india on supporting sellers on fake items. Seems like ebay India do not care for their buyers when they have issues with the product. I have already reported to consumer bureau about my bad experience with ebay India. ebay guarantee is a joke. Do not buy from ebay.in

I ordered iPhone 4s 16GB on 14th Feb'16 through eBay online and received the product on 19th Feb'16. However I was out of station and was able to check the product only on 24th Feb'16 and came to know that the product was not up to the standards. Hence raised complaint against the product under eBay guarantee on same day and asked for refund. eBay consumer team confirmed that the issue will be resolved in 20 days. Also, I received a mail from them with claim ID mentioned, but for a replacement and not refund. The claim ID is 1739406 and Paisa pay ID is [protected]. On 29th again I gave a call back and told them it is a refund and not replacement.

Post the above, I have given call to customer care more than 25 times, including today and I receive a response from that we will arrange a call back from backend team for reverse pick up of the product with in 24 hours, 48 hours and 72 hours etc.

Please help us in getting this issue resolved as we are waiting for response from eBay for close to two month.

I've brought a dell lattitude original battery on ebay, the battery is not a new one, its used battery. I was unhappy with the product, as its a ebay guarantee product, I've reshipped the battery to ebay.
They have called me for the refund of money, they said they will send a DD on my name.
my first call reg- refund:4- jan-refund- it takes 17 days and claim underprocess. 17- jan- refund approved. I got DD around 5-10th feb, bank rejected DD as the name on DD incomplete. I called ebay on 18-feb- DD name incomplete, they said you will get a new DD, I asked them do I need to reship the DD they said not necessary. On 24-feb, I've called ebay, response is, please wait time slot is open. Now I'm calling ebay for every 10-15 days frequently for DD they use to say your complaint is escalated you will receive the DD. Time passed Still I call them for every 10-15 days they repeat the same answer. I've called the on 28.Mar explained everything saying its been 3 months, they said they will arrange me a call back from backend team. I got a call from ebay on 31.March the guy said to reship the DD back, I asked why did ebay didn't say this to me when I called them in Jan, feb, all these days and now you are asking me to reship the DD, all these days I've been calling you and asking for. In what way I should consider this acts of resolutions you guys have passed time, diverting me in a wrong way, lied me, cheated me, mentally disturbed me. He is not at all concern about my problem and repeatedly saying only one thing, Sir we apology for that, we have only one solution you have to reship the DD.
I'm utterly unhappy with ebay.
I want a proper solution and the cost of wasting 3 months of my time.

Hi I would like to bring to your notice that - I had ordered a acer laptop on 16 march. Due to some resons iraised a request for cancellation with the seller on 17th march which was even before shipment. The seller refused to cancel the order and asked us to speak to ebay customer care, later ebay told us to speak to seller as they cannot do anything.
Later selller forced us that they will ship the the order and we can return it back post return ebay will process the return. But after the gap of 13 days what I see is that the payment is not yet returned. Kindly look into this and get this sorted, before i create a bad name for you guys and drag the matter to consumer court. i have the recordings from the seller too.Details of the order are mentioned below.Looking for immediate revert.
March Acer Aspire ES1-111 NX.MRKSI.005 C.D.C. 2GB 500GB Win8.1 Netbook Diamond Black
Item no:[protected]
Buyer: lucksing_88
Seller: ithub-2014
Sale date: 16/03/16 16:06
Paisapay id [protected]

Please assist us to solve this issue.
We tried to cancel the order before shipment and we have call recordings of the conversations as well.

Company-ebay
PaisaPay ID: [protected]
Claim ID: 1777859
Item-Skullcandy earphones
Price-519.35
Respected Sir
I ordered an earphone.on 05/03/16 through ebay . I recieved an item which was already open and in very bad condition.Someone"s ears wax was there on the ear buds.I raised the claim immediately after recieving the item on www.eguarantee.ebay.in . I also called the seller he said that he will take the claim after 2 hors but ebay gguarantee team give me a time period of 5 days for resolving the claim. After 5 days i called them and ther again give me time period of 5 days . After 5 days i again called them and the give me a time period of 3 days . After that 2 times they gave the 3 days time period. They dont even listen they always says that they cant do anything intead of snding the complaint to the claim office . I am frustated and feeling helpless . Please help me for my refund.

Thanking you.

I placed an order for 2 pieces of keyboard cover and screen guard cover priced at 150 rupees, total.I gave them my full mailing address and mobile number but they did not deliver the product.Not only that upon asking they directed me to their website and asked me to find the solution for my answers.Why do they collect our address, mob number and email and then back track upon the order?Some of their offers have a web site mentioned which does not exist on the net.We are taken for a ride.