eBay.in Complaints & Reviews

Respected sir/ madam
This is a complaint regarding a iphone 5 -32gb-black -factory unlocked imported smart phone (Item#[protected], imei: [protected])purchased on december 24th 2015 from "ebay". I registered in icloud next to day.But i started to use it with sim in april 2016.

It is facing sim searching issue. Had contacted nearby iphone service cecenter. But they reported that they couldon't handle it.

I would request to find a solution to it or replace with immediate effects.

Hi sir,

My name is ritesh p v. I opted for a new "100% original xiaomi mi 10400mah power bank with usb led lamp free " from ebay. I paid the amount by cash on delivery. On the site it is mentioned 6 month warranty for this product. Have not received any warranty card with the package nor did i receive usb led lamp nor the product is new.


Few days later determined the product is a fake (From mi service center). Feeling cheated by ebay, as they have provided fake power bank and incomplete delivery product.In the product it is mentioned that i will have a free usb led lamp but not received it. Also have not warranty card received.

Funny thing i register the product from ebay got the product from ask me bazzar.com (Box wrapped with ebay cover). Also the cable was not new, it had traces of mud that cannot be removed. The apperance of the power bank was different as shown in ebay site. This product has a warranty of 6 month (Manufacture warranty) but i don't see any warrant card in the box. All i see a invoice on the box.

I register for refund using the claim back policy as they have defined in their site.

No response from them (Only the initial refund claim response sent on[protected]. Neither did i had the time to call them. So on[protected] i opted for the callback (That they have provided in their site). They called after few minutes and asked what is the issue. I explained them the whole thing. They again arranged the callback i don't know why.

I waited again for few hours and then i received the call. Next representative (From ebay) called me and she started to tell me that it is not ebay issue. She got harsh and mentioned that i need to contact the manufacturer (Service center). I tried to explain her that i had register the complaint as " item not as expected".

But she gave me the xiaomi service center number and ask to call them. She told me to get the written proof from the service center saying that this product has issues. I don't understand, why should i run with this used crap product to service center. I opted for a new product and i don't see a new one.


I was discussing with my friends and found that this product may be even fake. I just tried to verify by comparing the product with the xiaomi site (Http://en. Miui.com/thread[protected]. Html) found this product given to me is a fake one.

Now i do realize why the powerbank was not sent with a warranty.


Now i had a reason to go to xiaomi service center to get this in writing. I went to the service center mentioned in the xiomi site (www. xiaomi.com/.In/services/repair/) — bangalore hcl services limited, 155, 1st floor, 24th cross, 19th main road, rajajinagar 2nd block, bangalore - 560010, navarang theatre next signal towards chord road, phone:[protected].

The representative (Mi service center) expained that they can verify and let me know if this is genuine or not but they will not give anything in writing as this is against the policy of their company. I called the ebay[protected]. After few minutes i told the ebay representative to talk to the service center guy. The service center representative clearly mentioned to the ebay representative that the product is fake.

But the ebay representative was in denial. He didn't talk anything to service center guy. I told him if he can transfer the call to his superior. He said it is not required. He asked for few minutes as he want to discuss this with his backend team. He came back and again settled for a call back within 75 hours. I told him i cant keep on coming to service center. He mentioned that he will notify his senior who will be calling me that the service center is not giving the written statement.

I got the next call (24th april 4:50 pm) on my another no from ebay ([protected]). Again he said the same. He wants a written statement from service center. I asked why didn't he took the call when i was in service center. He was denial and said he is going to close the claim as it is no more ebay issue.


Now overall i have got the fake xiaomi power bank, no warranty card and no usb led lamp. All i have got is a feeling of being cheated.


I don't know what to do next. I don't have the proof in writing and ebay will not help me. I believe only consumer court can help me with this. Please help me!


— company details, product / service details.

Did buy the product from ebay.In

Seller address:

Vijay mohata,
B-182/1 2nd floor derawal nagar, opposite gola northend,

Delhi-110009
Dl-
Phone [protected]

I bought an sd card from ebay.In 15 days ago but they delivered me a faulty one so i ask them for refund and they said they will reply me within 10 days but they did not replied. This is my first time very bad experience from the wellknown and old site like ebay.In . No one is there to help their customers and sellers are doing fraud. Seller sold about 1500+ sd cards and i think he delivered all sd cards faulty. Because seller got very negative feedback from the buyers. I think ebay should take any legal action against that fraud seller and give refund to all the people. Thank you

Actually sir i buy a mobile phone battery login as guest user. Battery is not work properly. It is going down directly from 60% to 2% which is worst for me. And i also call on Mobile no of seller but it is switch off. And when i will goto replacement form where i cant not find any access code from where i login and make a replcement order. i really frustrated regarding this. I want the Solution regarding this other wise i will make a case against ebay in consumer court.

Item is damaged.keyboard keys are damaged.item not open fully stuck in half.but ebay.in company not solve my problem.say it is unnessery complain.item damaged is nessery complain ebay.in company say 100% satisfication reply.but how this is 100% satisfication?selling dameged item and not solve the customer request.so please help me about this matter.

Date ordered:8-1-2016
Received:[protected]
Bought 2 iphone 5s gold from ebay for rs 22896 each.
Both have stopped functioning and 1 of them is completely dead.apple center says phone already sold in America in 2013
Told ebay about this on 22 march 2016. No resolution so far. Called them more than 20 time. Now my registered contact no targeted as I am not able to call from it. Emailed them but like every time they want more time. Their agents accept mistake but fail to provide a solution.
I am highly aggrieved please help.
My paisa pay id on ebay are:
Paisa pay Id : [protected]
Paisa pay id : [protected].
Note: I have all relvent emails and phone call record

I am a buyer of ebay i purchased tab from ebay they give me a broken tab and since 31 day they do not resolve my claim my claim id is 1816595

I have brought a Waterproof Dust Proof 5000 Mah Solar Power Bank Usb Universal Mobile Charger from Ebay india for 610rs and when I received the product it was not working I have raised a claim in ebay with Clam id no: 1861930. I received a call from customer care stating that the product is under warrent. when i asked them do there is a service center in hyd they said no. I requested them to return my money back and they refused to pay back. I have thrown the product in dust bin.

I request u to take necessary action as early as possible.

Dear sir,
I have purchased Anti dust silicone plugs cover for mac book pro in your web site shown 12 covers & I got 09.i payed all the payment no dues not left .


Seller "inrshopping" has shipped item "Anti Dust Silicone Plugs Cover for Apple Macbook Pro Retina 13" 13.3 Inch" (Item ID:[protected]
Colour : Black on 22-Apr-16.
The Shipping details are:

Courier name: BLUE DART
Airway Bill Details: [protected]


please give me my all rest of dust cap as soon as possible

my product no is[protected]


my email add [protected]@gmail.com
my contact no is [protected]

Respected Sir,

I have ordered a remote control helicopter via Ebay online shopping on 24th march. The actual product is "4 channel Alloy Model Helicopter with Gyroscope Technology" but the product received is totally different as compare to the product as showing in advertisement. After receiving the product I have contacted Ebay regarding the different product received & they had lodge a complaint regarding the same & told that the wrong product would pick up from my address in 4-5 days and I will get full refund claim . (ClaimComplaint No 1858354). Now the given time by Ebay is over but nobody arrived at my house to pick up the wrong product and now when I contacted Ebay regarding this they told that your refund request has been cancelled and the product cannot be returned now. I have packed the product in its original packing.
Therefore you are requested to kindly look into the matter and help me to resolve this issue.
ClaimComplaint No 1858354

Attached is the screenshot of the original product in Advertisement and the wrong different product received for your reference.

Please do the Needful.

Regards | Ravinder

Hi I received the memory card of 32 gb (item No :[protected] with not good quality, its not working at all while i transferring file & my mobile started restarting with this kind of product. It showing error as damaged card while I inserted in different mobile. I never expected that Ebay will deliver this kind of low class product online, I really wasted my time by purchasing with ebay that to low quality product & I don't konw how many days it take you this resolve my query. Kindly check on this and resolve it early.

Thanks,
S. Jubair

Ebay.In claim id: 1827141
Item name: sandisk 32 gb micro sd 32gb mmc tf memory card class 4 for mobiles camera tab
Order date: 19/03/16
Paisapay id: [protected]
Item number: [protected]
Seller id: pricriss

I received the order on 28th march in the afternoon. The memory card which i received was a fake forged one, it was just a plastic piece and not even a memory card! And the metal part of the sd card is not even there it is just painted in gold colour on the plastic case, it can be easily seen on the picture provided as attachment. I called the ebay customer care multiple times but even after a month i see no sign that my complaint is being looked into.
I want the company to refund me the price of the product along with compensation for harassing the customer.

Attachments as image files:
1.Invoice as page-1 & 2.
2. Ebay claims id status page as page- 1, 2 & 3.

Item "Meizu M2 5 Inch 1.3 Ghz Quad Core Processor 2GB RAM 16GB ROM 13MP Camera - Grey" (Item ID:[protected] from seller "lowpriceshoppee"
this product is damaged as it is not getting charged and ebay refused to raise my claim ...they did not even contacted the seller and refused my phone
i have lost my 7000 as there is no service center in chandigarh and ebay is so mean and always have delivered defective products even the customers are so rude and they did not even listen...

Dear sir/madam,
My ebay account id is babba_in and my email id is roma.[protected]@gmail.com.
My registered ebay address is roma babbar govindpuri kalkaji 110019, india.
I had sold and iphone 5s in ebay item id is[protected]. This as the first time i was selling on ebay. I have a company salary account in axis bank in saket, new delhi, (Micr[protected].
I tried to register the same bank details in paisapay but the branch was not at all listed in paisapay. So i gave account details through email. Now the item has been sold and the buyer has accepted that item received but now last month i got a message from ebay saying that my account has been suspended and my paisapay remittance is on hold. Its 16882.85 rs/- on hold. Your remittance for paisapay transactions has been kept on hold.

Your current listings that offer paisapay will not be affected, and you can continue to offer paisapay on your listings. However, any paisapay payments you receive will not be transferred to your bank account. Now it is activate account but still not credit in my account.
On dated[protected] we're sorry to inform you that your paisapay prepaid remittance for amount rs. 16, 882.85 sent on 03-apr-16 could not be transferred to your bank account due to the following reason: incorrect details

Your paisapay prepaid remittance has been temporarily placed onhold. Your current listings will not be affected, and you can continue to offer paisapay on your listings. However, any paisapay payments you receive will not be transferred to your bank account.
On dated[protected] the registration details for your paisapay account were recently updated.
On dated[protected]
We're pleased to inform you that you have successfully completed the know your customer (Kyc) compliance by providing the required documentation. Paisapay
On dated[protected]

Your current paisapay prepaid account balance of rs. 16, 882.85 has been transferred online to your bank account. This amount was sent to your bank account as provided in your paisapay registration details and should reflect in your account in 3 days.

The remittance cycles and amounts mentioned below have been settled and remitted to you in this cycle and has been moved from the next remittance section to previous remittance section in your paisapay account balances for future reference. Please check your paisapay account balance section
Remittance dates amount disbursed
04-apr-16 rs. 16, 882.85
21-mar-16 rs. 0.00
Total rs. 16, 882.85


(Please note, the remittance cycles and amounts that are still pending to be remitted to you would be displayed in your paisapay account balance "next prepaid remittance section". Please check your account balance section.)


When the payment processing starts you will also receive an email, containing a remittance id, from the bank that manages paisapay payments.

If you do not receive the payment by the due date, you should contact your bank along with the remittance id as mentioned in the bank's email.

If required, please contact paisapay customer support for assistance.


Thank you,
Paisapay
On dated[protected] payment advice from citibank paylink

For the attention of:

Roma babbar
Babba in


Dear sir/madam,

Please be advised that the following payment will be made to you on behalf of ebay india p l -nodal a/c

Transaction reference: citin[protected]
Payer/remitter's reference no: [protected]
Beneficiary details: ********** / utib0000160
Payment method: electronic fund transfer
Payment amount: 16882.85
Currency: inr
Processing date: 20-apr-2016
Payment details: -vwxahgxscq


Kindly contact your remitter directly for any queries on the payment advice.

If you have completed your kyc earlier this would have been reset to incomplete for re-verification.

In order to safeguard user interest on ebay your paisapay remittance has been temporarily kept onhold till completion of kyc verification process.

To reactivate your paisapay remittances, please provide the following documents at the earliest:


1. Proof of identity - any one of the acceptable identity document
2. Proof of residence - any one of the acceptable address documents

Also i have sent the all my relevant documents and my bank statement. Now this was the first item i sold on ebay
Transaction reference: citin[protected] payer /remitter's reference no: [protected] . I have requested the all ebay team members please credit my payment in my bank account but till not received. Now that buyer has no issues with the phone and has already sent a mail for the same then why my payment is held up for more than a 3 months.
I am really frustrated.. Please take necessary action on this.

Thanks & regards

Roma babbar

Dear Country Manager Mr Latif Nathani @ Ebay,

I had sold my iphone 5s on Mon, Feb 29, 2016 at 8:46 PM through Id no.[protected] & PaisaPay payment eBay order (PaisaPay ID [protected]). It has been now more than 53 days since I sold my phone through eBay portal but have not received the payment till yet.

After making huge number of calls and follow up's I have not yet received my due amount which is lying in Paisapay account. The person to whom the phone was sold has also given a satisfactory report to eBay team.

But then also eBay are reluctant to give release my money. This is very unprofessional and unethical to hold my money for no reason and just giving date after date on every call. What i am getting is just false promises and not my money. I told eBay Team Please stop this malpractice of holding people’s money for no reason as this will affect the goodwill of your company.

URGENTLY RELEASE MY MONEY i want to submit my daughter school Fee or will take this matter to the highest authorities, even legally.

The experience with the Call Center was not good as well. When called, the agent gave silly excuses without checking the facts. After requesting to check they put on Hold and then transfer the call to a "Supervisor". No one picks up that call... I kept calling and somehow got the standard answer, I have to wait more than 57 Minutes

In short...My experience says... eBay don't have Money in Account to Transfer Remittance to customers. Their call center guys are not helpful.
I sent Many Email to support to
[protected]@ebay.com;
[protected]@ebay.com;
ebayindia.[protected]@gmail.com;
[protected]@ebay.com;
[protected]@ebay.com does not exist. Not a reliable source of Sold at all. Nobody want to work on time is my free suggestion is you eBay wants to change CRM Staff I speak with

Always have problems dealing with customer care of EBay and account managers specially who actually have no time to resolve issues. I keep calling them on their numbers and the only reaction they show is NO CARE.

I already spoke with eBay customer care team

Mr. Bhupinder
Mr. Nikhil
Mr. Pawan
Ms. Gunjan
Mr. Iqbal
Mr. Saurabh
Ms. Vidya
Mr. Mohd.Aftab
Mr. Akhil
Mr. Aakash
Mr. Aashish

.
& Many More:


It is my mistake I sell my product through eBay fraud company.


1) This is not way after selling product eBay are deal with customer, disgusting


2) The most WORST online experience EVER!!! Neither help line executive have no respect for customers, nor they know how to and what to speak to them; none of the head executives were available to answer my queries! Moreover, have the most rude staff..., we will NOT Transfer your Call to supervisor " Not only this, #CRM People, also seniors not update their online Paisa Pay remittance. status as "Re due to Deactivate Account again Active account all are play with me Account Activate Deactivate. Monday Thursday.

3) eBay company always fail to react or response in regard of suggestion or query raised by viewer, , myself wrote nearby 2 Months ago, same words but still no Paisa Pay remittance. Transferred or no improvement we felt. why eBay are received money through channel Paisapay, , , ebay executives do care, , or have sufficient customers to run the business, , , , and do want to increase new customers, but remember that without adding new customers, no any business can develop

4) I told Customer care Executives I am also waiting for my Paisa Pay remittance.. inspite of selling the product 45 days back. I am tired of hearing the excuse that “we will look into the matter". Please do the needful before my patience runs out.

Thanks for reading. All the best.

Issued in Public Interest.


Apple iPhone 5s, 16 GB, Factory Unlocked, Imported (GOLD)

End time: 29-Feb-2016 20:46:10 IST
Sale price: Rs. 17, 800.00
Quantity: 1
Quantity sold: 1
Quantity remaining: 0
Buyer: SAMARESH DEY
samareshdey ([protected]@gmail.com) [contact buyer]


Buyer's shipping address:


Booking Details
• Fri Mar 04, 201602:44 PM IST
BN89956512
Mobile x1
data cable (Under 500g) x1
Earphone (Under 500g) x1
Charging Adopter (Under 500g) x1
Gold Line Metal Bumper Case for iPhone 5 (Under 500g) x1
Tempered Glass For Iphone 5 (Under 500g) x1
ROMA BABBAR
UNIT NO-406 FOURTH FLOOR RECTANGLE-1 D-4 DISTRICT CENTRE SAKET BEHIND SHERETON HOTEL NEW DELHI 110017
110017
MR. SAMARESH DEY
29, Rabindra Nagar(Dutta Para), P.O. - Nimta, Near Uday Sangha Club(Umesh Grocery) KOLKATA - 700049 West Bengal INDIA
700049
Status: Delivered Mode: Express₹105.0
o Shipment Tracking
Mon Mar 07, 2016 05:28 PM IST DeliveredDelivered To Address Other Than Recipient Piyali Biswas, GSW3017001
ccu_birati (West Bengal)
o
SAMARESH DEY
29, Rabindra Nagar(Dutta Para), P.O. - Nimta, Near Uday Sangha Club(Umesh Grocery)
KOLKATA, West Bengal 700049 India


Dear babba_in,
Receipt of item "Apple iPhone 5, 16 GB, Factory Unlocked, Imported (GOLD)"[protected] has been treated as confirmed on 18-Mar-16.

The amount of Rs. 17, 800.00 for this item has been credited to your PaisaPay account. This payment will be sent to your bank account in the next remittance cycle due every Monday and Thursday. You will also be notified once your payments are sent, after the remittance cycle. Track your remittance

Please leave feedback for the buyer.


Thank you,
PaisaPay


Dear roma,
Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here
Action : Seller to provide replacement shipping details
Remarks: Hello Roma, This email is regarding the Claim 1788108 raised for the below item: We have checked the details of this claim details and this is to inform you that your buyer has already reshipped the item back to you. Below are the tracking details for your reference. Courier :FEDEX AWB :[protected] As per our telephonic conversation on 22/03/16 at 1:15 PM pm, you?ve confirmed that you?ll be sending a replacement to your Buyer. We request you to send the same through any reputed courier company. Kindly upload the dispatch copies on our website https: eguarantee.ebay.in/eg/ within 72 hours from the receipt of this email, failing to which we will have to close the claim and approve request of refund of buyer. We appreciate your understanding in this matter. We await your response for resolving this matter at the earliest. Kind Regards, Gunjan Claims Team

Item Information


Claim ID: 1788108
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: babba_in
Date claim opened: [protected]


BOOKING
CONFIRMATION
Hi ROMA,
Thank you for your booking on Parcelled.in . This is an automated message to confirm that your booking has been received and is being processed.
Tracking Number
BN96971430 Track Your Shipment

PICKUP TIME
Wed Mar 23, 2016
1 pm - 2 pm
BOOKING DETAILS
Booking Status: Confirmed
Booking Time:
Wed Mar 23, 2016 12:27 PM IST
Shipment Items:
Mobile x1
data cable (Under 500g) x1
Earphone (Under 500g) x1
2 Charging Adopter (Under 500g) x2
Gold Line Metal Bumper Case for iPhone 5 (Under 500g) x1
Tempered Glass For Iphone 5 (Under 500g) x1
i phone pin (Under 500g) x1
with Box (Under 500g) x1
Shipment Method: Express
Booking Charges: ₹
final prices subject to actual weight of the parcel SENDER DETAILS
ROMA BABBAR
Raheja Developers Limited. Office Space # 406, Lift No -1 & 2 4th Floor 'Rectangle-One' D-4, District Centre, Saket, New Delhi- 110017 Behind Sheraton Hotel
Delhi, Delhi,
110017
India
Ph : [protected] RECEIVER DETAILS
MR. SAMARESH DEY
29, Rabindra Nagar(Dutta Para), P.O. - Nimta, Near Uday Sangha Club(Umesh Grocery) KOLKATA - 700049 West Bengal INDIA
Kolkata, West Bengal,
700049
India
Ph : [protected]

Book Another Courier


eBay sent this message to babbar, roma (babba_in).
Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay.

RE: Fwd: eBay Guarantee* claim - 1788108 has been resolved SR# 1-[protected]


Hello Mr Babbar,
Thank you for contacting ebay India Customer Service.
We really apologize for the inconvenience.
We understand your concern for the claim no 1788108 that you have shipped the item and i ts delivered so we would like to inform you that we are confirm with the buyer about replacement received and closed the claim on 29/03/2016
We forwarded your query to claim adjuster and he will get in touch with you with in a 24 hour.
Be rest assured your issue will be resolved.
Thank you for your Co-operation
Regards
Zamir M.
ebay India Customer Service.


eBay sent this message to babbar, roma (babba_in).
Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay.

Regards to your mail for the Remittance kept on hold SR# 1-[protected]


Hello Roma,
This mail is with regards to your mail for the Remittance kept on hold due to Periodical review for the Paisa Pay ID [protected].
We are regret to say that consignment copy which you have sent is invalid and not acceptable as it is not matching with the shipping details which you have mentioned for this transaction. So we request your to send valid sign POD copies for above Paisa Pay ID with in 48 hrs., which should be online traceable. Failure to respond this notification eBay may cancel the transaction and may refund the transaction Price to the Buyer for the above Paisa Pay ID with in 48 hrs.
For reference please go though below mentioned link http://pages.ebay.in/help/policies/paisapay-rules-policies.html#additional
Thank you for your understanding and cooperation. We look forward to your reply. If you have any query, visit www.ebay.in/customersupport and enter keyword(s) in the search box to find quick answers, or reach us by phone, chat or email.
Note: Before calling us, please generate a PIN by clicking Contact Us and select a suitable topic for which you wish to speak to us. This will enable us to save your precious time and quickly connect you to a suitable executive to assist you.
Regards,
Vidya.
Paisa Pay Team


eBay Guarantee * - Don't worry, Buy happy!


An eBay Guarantee* claim has been resolved
Dear roma,
After investigation the buyer's eBay Guarantee* claim request against your item has been rejected. Please find the details here
Action: Buyer confirmed replacement item receipt - claim closed
Remarks : Hello SAMARESH, This email is regarding the Claim ID 1788108 raised for the below mentioned transaction: We are sending this email to inform you that we are closing this claim request as you have confirmed that you have received the replaced product from the seller. We regret the inconvenience caused to you during this transaction, however please be assured that we have eBayprotection for our customers to ensure great purchase experience for our buyers with us. We look forward to your next purchase on our website very soon. Thank you for shopping on eBay. Kind Regards, Gunjan Claims Team
You can apply for seller protection on claims detail page for this claim. Last date to apply for Seller Protection Tue, 12-April-2016.

Item Information


Claim ID: 1788108
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: babba_in
Date claim opened: [protected]


eBay sent this message to babbar, roma (babba_in).
Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay.

Regarding the Paisa Pay remittance on eBay India. SR# 1-[protected]


Hello Roma,

This is with regards to your Paisa Pay remittance.

On checking our records, it is noticed that the remittance processing to your account amounting Rs. 16882.85/- has been already processed from our end on 4-Apr-16 for the Paisa Pay ID [protected] the bank has provided us with Reference no. [protected], kindly check with your bank with reference details. We know it is disappointing to encounter delays in receiving the payment and we truly regret for the same. Your patience and understanding is highly appreciated in this matter.


Hello Roma,

This is with regards to your Paisa Pay remittance.

On checking our records, it is noticed that the remittance processing to
your account amounting Rs. 16882.85/- has been already processed from our
end on 4-Apr-16 for the Paisa Pay ID [protected] the bank has provided us
with Reference no. [protected], kindly check with your bank with reference
details. We know it is disappointing to encounter delays in receiving the
payment and we truly regret for the same. Your patience and understanding
is highly appreciated in this matter.

To know more about the support options please refer to
http://pages.ebay.in/paisapay/phone-support.

*Note:* Before calling us, please generate a PIN by clicking Contact Us and
select a suitable topic for which you wish to speak to us. This will enable
us to save your precious time and quickly connect you to a suitable
executive to assist you.

Regards,

Vidya.

I have ordered mi power bank 5000 mah on friday i.E. On 25th of march 2015 and i have paid rs. 838 after rupees 67 discount from paytm order confirmation: paisapay id [protected]. And yesterday i.E. On 26th of march i got delivery and it is not at all working i have put some charging to that power bank also but it is not working properly.

I wrote same to ebay people but they said to reship the item and some courier guys said that electronic items may deliver or may not and i dont understand when other online portals like paytm, amazon etc they will take product back and they will refund immediately and ebay is irritationg a lot regarding this issue.

Hello/hi,
Myself om prakash, i bought a mobile phone form ebay which was cost of 18, 499.
Here is my issue in points -

I paid on 18th of feb, 2016. My prodect reached me on 22nd of feb!

I found it faulty as it has yellow line on display and was little damaged from top too!

I called to seller and he suggest me to contact nearest service center.

I did same, service center guy said that its physical damaged and cannot be repaired under warranty!

I called seller and told the same, he asked me to ship the package to seller address and he will replace my phone shortly.

I raised this concern on ebay and after one week, ebay arranged a pick-up for the same.

Here courier delay the pick-up and picked it up on 7th of march instead on 2nd.

Here come the twist-

When i saw the status on fedex website the seller refused to accept, i called to seller and he said me that package was open and tear down already. I asked for open delivery but fedex denied.

I called on fedex customer support and raised i complaint, complaint number is [protected].

Now today fedex returned the courier to me only and when i checked then as expected, headset was missing from packagem only charger and data cable is these only. And these was some kind of cardboard too, i don't have any idea what was that.

Now what should i do? I called to fedex, they asked me to wait, i called to ebay, they also asked me to wait. Ebay daily says me that you will receive call shortly or end of the day but no call comes to me at all.

I would not take it lightly no more! Its totally cheat. I want my money back. Else i would go to police and launch a fir against the same. I cant bear the loss of my money. I will ask my lawyer to file a case against the same if i feel helpless. It already has been more than 20 days n i get nothing expect loss.

Here are some info about my case -
Ebay paisapay id - [protected]
Claim id - 1731515,
Fedex complaint number - [protected]

I am perches yu yureka plus on android in 9, 999.00 new mobile. (Http://www.ebay.in/itm/yu-yureka-plus-on-android-moondust-grey-/[protected]?) but i have receive old item i.E. Refurbished. I am complaint in ebay on 23 march 2016 (Claim id is 1816795) but form 23 march to till date it is not solve.

I have received item form benglaor. But ebay say send item on this addresss- akhil b ghosh soumyajit ghosh, c.O.- akhil ghosh, lalkuthi para, p.O- suri, dist.- birbhum, west bengal, pin- 731101, near airtel office suri, india 731101. When item receive sell in eight working day we credit your money. No courier or indian post send the mobile on this address form my side. I am tell this problem to ebay on 1 april. After that they try to reship product on 12 april. But it return on 16 april on my home address. Courier company say we have no service on this address. After that i am write mail and call to call center. They are not response and proper answer any mail.

I ordered wireless router on 10th april. Shipment is in my city for last 8 days but it's not getting delivered. Nobody is responding properly. This is the last time i'm buying from ebay. Worst service. I want to cancel my order now and demand full refund on my order. I'll buy it from somewhere else.
Paisapay id: [protected]
Tracking url: https://www.aramex.com/express/track_results_multiple.Aspx?Shipmentnumber=[prote...⇄

I had ordered cosmetics, instead of that i received a school bag. I told ebay about this and they told me to wait for 72 hours. It has been 18 days and till today neither i got a replacement neither a refund. Later i was told by ebay the seller is sending the item and he will whatsapp the receipt. I got the receipt and when checked with courrier he sent me invalid fake receipt. I told ebay i am going to court the executive said do whatever you can.

Readers, stop ebay from cheating people . They are running a mafia with sellers who are scamsters.